Gary Ward - Web Development / Graphic Design

1. What is your website's primary purpose?
2. What would you like your site visitors to do?
3. Who is your target audience (demographic)?
4. Please give me an example of 2-3 sites that you like and 2-3 sites that you dislike and if possible, with reasons why you like / dislike them.
5. Do you require the ability to update and manage the website yourself on an ongoing basis?
6. Will you require training in order to update and manage the website yourself?
7. What is unique about your business?

After listening to the client brief and understanding clearly what you like and dislike, I research that specific sector of the marketplace to ensure that what I come up with, fits in with your company profile and enables you to stand out in your field. I would then consider how this concept and overall look and feel can be worked into other areas of your business and branding, to form a consistent look and feel for your business across all marketing material.

It really depends on the job request. If you require a logo/branding design, then I will be asking whether you have certain colours in mind (or a favourite colour) that you want me to work with in particular. I will ask what logos you like and dislike within your working industry. If I am given free reign, then I will research this myself to provide something that suits your business perfectly.

If you are requiring a website design and development, I will be asking for your logo (assuming you already have one) and any branding guidelines that you may have (fonts / colours etc). If you do not have these things, then please do not worry for I can suggest these for you and work with you until you are happy with the style.

I guarantee my design, meaning if you are not happy with the initial design, I will go away and create something at no extra cost until you are happy with it.

What I love most is the variation. I cover a whole host of design and print services handling everything through to full production. I also provide a whole range of digital services from Photoshop retouching, creating and managing Google Adword accounts for clients, creating online surveys, right through to storyboarding and developing animations for exhibition focal points.

In 2014, an opportunity for me to take on a large catalogue meant that in order to complete it, I would have to commit several weeks of solid work every day, in order to design, produce and handle imagery, print and production. I decided to hand in my notice and commit to this large starter project. The job was a success and I have not looked back since. It was a 3 month project and by the end of the project I had picked up further work as a freelancer for a couple of smaller local ad agencies.

1. Above all, my communication and attentiveness is excellent meaning that clients are not left wondering what is happening to their job at any stage during the process.
2. I am committed to each client, both new and existing and will go above and beyond with each project to ensure the very best results possible.
3. I am happy to give advice and share knowledge to help my clients save money if and where possible. I have found that this is a very valuable thing to share and although it may reduce the amount of work I am given by a returning client, it does ensure that the client keeps coming back to me for those tasks they can not complete themselves. This forms a very good basis of trust between myself and my clients.
4. "You are only as good as your last job" - this is something I was taught at a very early age in the industry when I first joined. Each project I take on is treated as my last, meaning I always strive for perfection with every single job, no matter how small.
5. I guarantee my designs. What does this mean? It means that I produce a cost for the various aspects of a project (Design / Production) and if you are not happy with first stage design, I will keep working with you until you are happy with the design at no additional cost for that design stage.