Gary Dunn
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What do you love most about your job?
Pest control technicians enjoy their job for various reasons.They can travel to different places for pest control and meet new people.
There is some satisfaction in making a positive impact by solving a clients pest problem.
To clear a home of cockroaches or rodents, which spread disease and are just very unpleasant to have around. Not to mention that no two days are alike.
I love helping people. I love solving issues other people haven’t been able to. It’s almost like being a detective at times.
You have to figure out not only what the issue is but why.What’s the cause and effect.
Why should our clients choose you?
An established, recognised Pest Control Technician with RSPH/BPCA Level 2 Award in Pest Management qualification.I have developed a career that demonstrates loyalty and commitment.
To conduct thorough pest control surveys and inspections of client premises to identify pest infestations and determine the extent of the problem.
To advise client’s on hygiene, housekeeping, and proofing recommendations to maintain a pest-free environment.To report all specific proofing requirements directly to the client.
To advise clients verbally as well as in report format on conditions found in premises that would potentially sustain infestation or attract future pest activity.
Excellent analytical skills and accomplished in problem solving/root cause analysis.(For example; by determining rodent entry points).
Established in dealing with proofing and prevention techniques and measures.
The ability to carry out minor pest proofing works is important/essential.
Seal of rodent entry points and remove sources of food to prevent future infestations.
To clean and remove evidence of infestation (e.g, dead bodies,nesting materials, or droppings/fouling) from a clients premises and dispose of it in the appropriate manner.
I'm prepared to go the extra mile to help a customer.I take immense pride in always delivering high-quality work and excellent customer service.
An understanding that service is not just the technical elements of the role,but also the nature of positive human relationships.
The ability to recognise and appreciate the needs of vulnerable customers and deal with them in a sensitive manner.
Building trusting relationships with clients through exceptional communication,skills, and confidence interacting with customers of all backgrounds.
Maintaining a high-level of customer service and giving out a professional image at all times.
Provide excellent customer service, ensuring all client concerns and questions are properly addressed.
Self-motivated, proactive, and forward thinking.Professional attitude.Positive can-do approach, polite, and well presented.
Excellent time keeping and punctuality.Dependable; Someone who enjoys the security of stability and taking ownership of tasks.
The ability to cope with unpleasant sights and smells. I am not afraid of working at height or getting dirty.
Able to access and be comfortable with working in a variety of conditions, including confined spaces, damp and/ or dusty locations, freezing conditions, and hot conditions.
What changes have you made to keep your customers safe from Covid-19?
I am double vaccinated (jabbed) and have a vaccination card to prove it.
