Burnopfield
Hi, I'm Andy and I'm the owner of 'Fortify Locksmiths'.
I'm an independent, local locksmith and UPVC repair business based in Burnopfield, on the border of Tyne & Wear, Northumberland and County Durham (Giving good access to all three counties).
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182 customer reviews
Meg Fox
Absolutely amazing service. Very knowledgeable and professional. Fixed the problem quickly, and explained exactly what the issue was. Would recommend to anyone. Very reasonably priced. More...
Reviewed on Google Maps
Mark Anderson
Couldn't be happier, great service, door jammed, Andy came out same day, very knowledgeable and professional, went through different options we could do to fix the problem. Would definitely use Andy again, will recommend to family and friends. Thanks Andy More...
Reviewed on Google Maps
Yvette Gray
Fantastic service! Efficient, great communication and clear explanation about what needed to be done and likely price. We were so pleased to be referred to Andy at Fortify Locksmiths and highly recommend him to anyone looking for a locksmith.
Reviewed on Google Maps
Carol Todd
Excellent friendly and prompt service. Will certainly call on him again in the future if needed
Reviewed on Google Maps
Sabine Weissbach
Can only agree with all the other happy customers! What a gent!
Reviewed on Google Maps
Susie Duffy
We were struggling to lock both our front and back doors and asked for recommendations in our local Facebook group. Fortify came back with numerous recommendations. After a quick visit, the problem was identified and fixed and our doors now lock with ease. Thanks very much! More...
Reviewed on Facebook
Megan welsh
Very helpful and professional - genuine person good advice. Couldn’t help us because of time commitments but he sent us a number of another person. Genuine guy.
Reviewed on Google Maps
thomas guy
Locksmith was very friendly and professional. Arrived quickly despite it not being an emergency. He took time to show and explain exactly what he was doing at each step and why (which is always great when dealing with a trade the customer will generally have little knowledge on) and showed he was very trustworthy. Work was completed quickly to fix a trapped key and fault preventing the turn off inside mechanism. Initially I was worried what the price could be, however he had predicted from my explanation that it may be a quick fix without damage to expensive replacement needing parts, and this is how it turned out. Lock is fixed and door works, closes and locks perfectly. All in all, very professional, immediately makes you feel Comftorble and trusting, work completed efficiently and well and for a very reasonable price, all within a couple of hours of calling. Would always use this locksmith now and recommend More...
Reviewed on Google Maps
Denise Ramshaw
Called Fortify lunch time today as lost key for my patio door. Andy came this afternoon and sorted it for me. Lovely lad and very professional. Would thoroughly recommend him. Thanks Andy More...
Reviewed on Google Maps
zoe Bell
After I had stupidly snapped my key in the door lock, I rang fortify on a Sunday morning. He was having a very rare day off but he still came and sorted the problem for me promptly. He explained everything that needed doing while he was doing it and was very professional and done a fab job! Would definitely recommend. More...
Reviewed on Google Maps
Julia Oxley
Unable to lock my front door from inside I rang Andy of Fortify he attended immediately. Sorted my problem within minutes after being told by another company that I would need to have my door realigned which was a 2 man job. Would definately recommend Fortify Locksmiths for a first class job at a very reasonable charge. Very informative and professional. Thank you. More...
Reviewed on Google Maps
Samantha McDine
Super fast service at a great price ! Highly recommend local locksmith
Reviewed on Google Maps
Eileen O'Farrell
Andy was so polite and very knowledgable. I would definitely recommend him to other people. He was able to sort out the problem immediately and I wouldn't hesitate to use him again.
Reviewed on Google Maps
daniel cawthorn
Had a problem with the door not locking, Andy came out and sorted it straight away. Highly recommend.
Reviewed on Google Maps
Michael Simpson
Great chap excellent job would highly recommend
Reviewed on Google Maps
Andrew Coulson
Andy from Fortify Locksmiths came out promptly to repair our UPVC back door as lock had failed. He gained access and replaced the multipoint gearbox. Now my door unlocks and locks like a charm and it closes properly. All at a nice price too. Andy was very efficient and professional at all times and I would have no hesitation in recommending Fortify Locksmiths to others. A top job has been done and we are very pleased with the result. Many thanks for your fantastic service. More...
Reviewed on Google Maps
Jackie Hades
Best shop ever
Reviewed on Google Maps
Andrew Coulson
Andy from Fortify Locksmiths came to repair our back door as lock had failed. He was very quick, efficient and professional at all times and has done a great job at a very reasonable price. We would have no hesitation in recommending Fortify Locksmiths to anyone. Many thanks for your excellent service. More...
Reviewed on Facebook
Jane White
Excellent service from Andy. He came out within the hour when we had a problem. Great advice on our replacement lock, not just trying to sell you the most expensive. Knowledgeable and pleasant and would 100% recommend him and his service. More...
Reviewed on Google Maps
Louise Dryden
Great service from start to finish. Fortify responded quickly and offered plenty of advice without the expectation of being given the job. They then came out and rectified a problem with a lock mechanism that had been replaced only 5.minths ago. I paid over £400 to a company who apparently no longer operate so cannot claim any warranty. Fortify helped me out and I can safely say that it pays to take on a tradesman with a good reputation and who you feel you can trust. Highly recommend Fortify. More...
Reviewed on Google Maps
Alicia Foster
Came almost immediately, friendly, professional and reasonably priced. Would 100% recommend.
Reviewed on Google Maps
Mavis Anderson
Very reliable and helpful. Recommended 100%
Reviewed on Google Maps
Garry Russell
Andy sorted both front and rear door issues replacing locks and rear door re alignment both done within 30 minutes. Great service and price would highly recommend
Reviewed on Google Maps
Phaedra Miller
Came out quickly, quoted price range in advance, professional and friendly service, very pleased with work done
Reviewed on Google Maps
denise surtees
phoned approx 8ish this morning. the guy turned up just after 10 am. realinged front door. job done. money well spent. nice lad. well recommended by me
Reviewed on Google Maps
James carter
Locksmith
Good response fixed problem very efficiently
Victoria Wilkinson
Absolutely brilliant service! Highly recommend. Andy was professional and knowledgeable when he replaced my broken lock today. Thank you
Reviewed on Google Maps
Michael Garside
Easily one of the most professional and honest tradesmen we've had out to do a job. Highly recommended
Reviewed on Google Maps
donna graham
Quick response to my query Very professional and explained everything Lovely bloke Good value for money Highly recommend
Reviewed on Google Maps
Alex Easton
Responsive and helpful over the phone. No problem to come out and quick, efficient and highly professional when he came. Laid out what the expectations were clearly and the options available. Wouldn’t hesitate to recommend More...
Reviewed on Google Maps
Maria P
We’ve never used a locksmith before but after doing some research online reading various reviews we came across Andrew from Fortify Locksmiths and thought we would call him. What a lovely person this gentleman is. He was really professional and very knowledgeable and very good at explaining things and takes his business seriously. He also doesn’t take your eyes out at charging ridiculous prices. I had two windows which kept getting stuck when opening/closing which Andrew informed me needed new hinges but he didn’t think it was a major problem as they still worked and could be replaced sometime in the future if I wanted to have them done. However, he did fix my back door and realigned it as it was catching all the time and becoming a problem with the handle and he also replaced my side door with a new lock and key. I couldn’t be happier with him and will definitely use Andrew again. More...
Reviewed on Google Maps
Burnt raisin Maywong
Andy was punctual, efficient, explained what he was doing and why, and a pleasure to meet. He only charged for necessary work - there were no hidden extras
Reviewed on Google Maps
Beth Mather
Reviewed on Google Maps
Snakey Pliskersson
Quick, friendly and professional service and great value. Would definitely use again!
Reviewed on Google Maps
Dez Dixon
Excellent, friendly and professional service. Would recommend.
Reviewed on Google Maps
chris mac
Received fantastic service from Fortify Vert swift and efficient Would definitely recommend this company and I’d use them again Steph Macdonald
Reviewed on Google Maps
Jan Mitchell
Rang Andy at 11am today and lock was all sorted by 12. Excellent service and very reasonable price. I have used Andy previously and can highly recommend.
Reviewed on Google Maps
Joelle Gülmez
Andrew was brilliant! He came straight away and got the job done in no time. He was really informative and gave me a break down of how the different locks worked so that I could decide on the best ones for me. Andrew was a true gent the whole time and couldn’t have asked for a better guy to help me (who’s clueless), thanks again Andrew! More...
Reviewed on Google Maps
C Lathan
Andy is a nice, friendly guy. He is very knowledgeable and explains everything thoroughly about what work he is going to carry out. I would definitely recommend him.
Reviewed on Google Maps
janet thomas
Very prompt response to my request to mend my door lock. Andy is polite and pleasant and explained everything about my faulty door. His price was reasonable and I would recommend him to everyone. More...
Reviewed on Google Maps
Damian Brown
First class service from Andrew at Fortify Locksmiths. After being left sitting in my car in sub zero temperatures for 2 hours by another "local" locksmith who never turned up because his van had supposedly broken down, I gave Fortify Locksmiths a call. Andrew arrived within 10 minutes and had me back in the house in less than 5. Literally couldn't ask for more. More...
Reviewed on Google Maps
Laura Abbott
Absolutely fantastic service from Andy! fast, reliable and just an all round good quality service provided by him. I will be recommending him to anyone 👍
Reviewed on Facebook
Jess French
Would just like to give a shout out to Fortify Locksmiths !!! Unfortunately yesterday my grandmother had someone come to her home and pose as a carer. They stole her bag which also held her house keys. I don’t know if it was fate but Andy was more or less at the top of her street in rowlands gill and was at her house within seconds to sort the locks out. The compassion Andy has shown was just incredible and we are so grateful for your quick and professional response! More...
Reviewed on Facebook
Joelle Gülmez
Andrew was brilliant! He came straight away and got the job done in no time. He was really informative and gave me a break down of how the different locks worked so that I could decide on the best ones for me. Andrew was a true gent the whole time and couldn’t have asked for a better guy to help me (who’s clueless), thanks again Andrew! More...
Reviewed on Facebook
Derek Cooper
I had a broken lock on my front door and hired Andy via the MyBuilder website. I was very pleased with the service I had from Andy on this job. He responded to my job post on MyBuilder very promptly and quoted a price based on the photos that I had uploaded. The other responses I received did not do this. So before I hired him I had a good idea of what this would cost. On the day he turned up at the time he said he would, assessed the job, explained what the options were and what they would cost. He explained that he could do a repair but it might not be the best option long term, so I opted for replacement. Andy was very personable and did the job quickly and effectively. I would have no hesitation in hiring him again and would thoroughly recommend him More...
Reviewed on Facebook
Graeme Robertson
Locksmith
Andy was extremely helpful and professional, managed to get my door sorted on first visit.
Christina Mains
Great service, would highly recommend. Prompt, friendly and quick service. We have recently moved house we were given great advice on how to keep our house safe. Good price. Would definitely use again! More...
Reviewed on Facebook
Liam Maddison
Locksmith
Excellent service. Very knowledgeable, polite and efficient and would definitely use again/recommend.
Karen Donaldson
Great service, would highly recommend. Prompt, friendly and quick service. Kept me informed throughout. Good price. Would definitely use again!
Reviewed on Facebook
Carole Whitfield
highly recommend. prompt reply, arranged convenient time, very efficient and friendly
Reviewed on Facebook
What do you love most about your job?
When I first started it was quite exciting as each job was a new problem waiting to be solved, but the best part is picking locks, no
matter how many times I do it, that moment a lock picks and then turns to open is always great!
What inspired you to start your own business?
After years of working for a big company I wanted to leave and be my own boss, it was a moment of "if I don't do it now I'll never do it and I'll never know. I want to decide what I want to do and when.
Why should our clients choose you?
I've always said I'm genuine and my biggest fault in business is that I can be too honest, money makes a business work but I'm forever finding a cheaper way of doing things for the customer and often repair parts rather than rush ahead looking to replace them.
locksmiths
UPVC window and door repairs