Birmingham, West Midlands
Are you looking for a product that combines the properties of laminate and solid wood?? Floors Direct Midlands Ltd is one of the UK’s largest nationwide flooring supplier. We are highly dedicated in delivering superior quality, reliable and budget friendly laminate flooring,luxury vinyl tiles as well as wood flooring direct to your doorstep.
Show more
70 customer reviews
nicholas hall
dont order from these rip off merchants. useless customer service. i want to simply exchange my current order with another variation of the flooring that i ordered in a lighter shade. i would be happy to pay any extra for a different variation if that flooring costs more and would pay the shipping fee again. sent 3 emails with no reply so i phoned up only to be told all the oak flooring they sell is all same colour !!! which is total BS. if so why sell six versions that are different shades on you web site. refund policy is also a scam is says customers must pay for it to be shipped back. which is fair BUT what they dont tell you is you must arrange to have it sent back with a third party courier which will most likley cost you hundreds of pounds and if i gets damaged in transit in any way you loose your refund SO DO NOT BUY FROM OR TRUST THIS SHAM COMPANY More...
kiran KAUR
Excellent service very helpful
Reviewed on Google Maps
Mannys boss Lilmanny435
Very impressed with the service by Floors direct .The chap Razzy in the warehouse is absolutely brilliant.I ordered my flooring over the phone and arrived in kent next day ! !!Very efficient service , very helpful and friendly and knowledgeable about product.Delivery was good and on time although be prepared for it to be dropped at the roadside. More...
Reviewed on Google Maps
Stephan Turner
Good flooring at cheap prices, can’t go wrong
Reviewed on Google Maps
Kristina Cebataviciute
I have bought floor from this place 3 years ago and gone back today. The guys always help me out choosing the best floor. They provide very honest and professional advice . Will definitely go back again when needed and really do recommend others this place. More...
Reviewed on Google Maps
Pamela McNally
We are really pleased with the service we received. The young man that dealt with us was pleasant and helpful. Have already recommended them to family.
Reviewed on Google Maps
rizwan Lal
Brilliant service, competitive prices. Vast range of flooring within the showroom.
Reviewed on Google Maps
William McCabe-White
Was a bit unsure as had seen a few bad reviews online but after ringing up and speaking with Riz I was reassured completely. Riz gave me his time and efforts and sure enough a quality product has been delivered on time. I wouldn't hesitate to use this company again,Thank you More...
Reviewed on Google Maps
michael smith
Excellent
Reviewed on Google Maps
Mr K
Best place to go for good quality flooring. Huge range of flooring available and great customer service.
Reviewed on Google Maps
Neil Cooper
The guy in the front desk is so helpful,a large stock of flooring to see ,yes I like this shop used them four times now Keep up the great service .
Reviewed on Google Maps
Wasim Akhtar
Exellent customer service 100%
Reviewed on Google Maps
Tejas Kalaria
Very good place to buy wooden and laminate floors. Helpful sales team, competitive price and good floor fitters. Very pleased with my new laminate floor.
Reviewed on Google Maps
Ruth Fraser
After much research, we finalised Floors Direct Ltd. for providing vinyl laminate flooring for our new house. We did not want to compromise on quality as my wife, and I are both perfectionists. Floors Direct Ltd. did not let us down and ensured we got quality floorings installed just the way we wanted. More...
Reviewed on Google Maps
Heather
I approached Floors Direct Ltd. with the conviction that they will provide the lowest price ever for their products and I was right.
We compared their prices with retail stores and other online sites, and their prices turned out to be the lowest. One thing I have to compliment them on - the low prices did not affect their services standards in any way.
More...
Ruth Fraser
It was getting very difficult to find the right colour of floor tiles which matched our wardrobe and beds. Our search ended with Floors Direct Ltd, who have a wide range of options and designs to choose from.
Finally, we had the room we dreamt of and it is all thanks to Floors Direct Ltd.
More...
Amanda Murdoch
I did not have much of an idea about the difference between laminated wood and engineered wood, but the executive who visited our place with the samples explained everything to us in detail along with their pros and cons. Thanks to this discussion, we could make the right choice for our floors. More...
Reviewed on Google Maps
Duncan Size
Manger gave honest unbiased advice and have will returning with our order as soon as room ready for fit. Considerably cheaper than other discount retailers we had visited
Reviewed on Google Maps
Mo Ahmed
We love our new floor. it was easy to order online and delivered on time without any problems. didn't need to leave the house!
Reviewed on Google Maps
Scott Webster
Good price good service would definitely use again
Reviewed on Google Maps
carol McCoy
Great service easy to find and park. Helpful pleasant staff/service
Reviewed on Google Maps
vince robertson
Brilliant service and very helpfull .cheapest prices in uk
Reviewed on Google Maps
Julie Galliers
Brilliant service very helpful and lots to choose from reasonable prices
Reviewed on Google Maps
Zulifkar Younas
Excellent service throughout excellent advice in choosing the right flooring for my living room as i had no idea which will be right flooring for me or even the colour very helpful and deliver was made quickly and efficient and flooring was laid down by their professional flooring guys which was done also with great service, would highly recommend to anyone
Reviewed on Google Maps
Donna Hall
Very happy with the service I received today. I purchased some laminated flooring the man who I spoke to was very helpful and informative. I haven't opened the pack yet but look forward to seeing the finished look.21/01/2019Yes the flooring is going down really nice another day it should be finished so far so good. More...
Reviewed on Google Maps
Kathy Hinds
Good value for money
Reviewed on Google Maps
deloris hart
Great price and service
Reviewed on Google Maps
Mat Sols
Excellent Customer service, Excellent price & Excellent Quality, special Thanks to Mr Rizwan who arranged next day delivery.
Reviewed on Google Maps
Rakhim
Good floors.
Reviewed on Google Maps
Sue Williams
Very helpful guy.good prices.good selection.
Reviewed on Google Maps
Roya Boloorsaz
This Company was so impressive. I cannot recommend them highly enough!!! The flooring and underlay were so reasonable but such good quality and Charlotte in the sales team was so helpful in getting the items out in a very short time scale. Would highly recommend and would 100% re purchase. Thank you! More...
Reviewed on Google Maps
yop drink
Grate customer services very helpful and understanding top quality flooring 10/10. I will recommend to others. ⭐️⭐️⭐️⭐️⭐️
Reviewed on Google Maps
V P
I must say that I received a brilliant services from Floors Direct Midland and I'm disappointed to see so many negative reviews here. I have almost completely finished flooring my entire house in white/grey Krono laminate flooring and I must say that the quality of this product is superb and excellent value.I can't vouch for other brands but I found that the Krono brand is easily as good if not better than other high end laminates costing double this.The tem have always been helpful and friendly and yes, on one occasion they did forget to deliver some trims that I had ordered but after a quick phone call, all was resolved.Floors direct Midlands is more of a stack em high, sell em cheap kind of place, although they now have a new showroom rather than an open warehouse. You won't get posh desks and ground coffee here but what you do get, is cheaper prices and great products.So please don't judge this company just because a few people have had the odd issue. My advice would be to try them out, you could get a great deal like I did. More...
Reviewed on Google Maps
Amaan Khan
Great place for laminate flooring, wide range on offer. I decided on the arosa oak which was in stock and loaded into my van. Great price aswell as I did shop around and this place by far the best for quality and price. Definitely will use this place again in future. More...
Reviewed on Google Maps
Caroline Waite
Ordered some laminate flooring for my dining room from floors direct. It was very easily done over the phone. I also needed to have the floor laid for me which was arranged as I placed order for floor. A few days later the guys arrived and my floor was laid very quickly and professionally, couldnt be happier! Infact on that same day I went ahead and also ordered my kitchen flooring which was again easily ordered over the phone and again a few days later I also had my kitchen floor installed. Service from start to finish fantastic, flooring great and whole process so easy to sort. I'm now going to go ahead and get my living room floor done and will use Floors direct for the rest of my house too. Thanks guys! More...
Reviewed on Google Maps
Johan Burger
Nice white laminate flooring looks very cool in lounge.
Reviewed on Google Maps
Bryan Burbank
Very good helpful Company. I ordered solid oak flooring which was natural colour and strong 18mm thick. it was cheapest i found in UK
Reviewed on Google Maps
Alan Lim
Couldn't fault it. cheap prices high quality products. good customer service. ordered quick step laminate flooring on sunday and received it on wednesday. installed on saturday. all done within a week. fantastic! More...
Reviewed on Google Maps
Colin Scott
We needed Fast delivery within 2 days because another supplier let us down and Floors Direct helped us out by rearranging delivery times and on top of that their like for like oak laminate floor was a lot less so i even saved money! !! I wish i used them the first time!!! More...
Reviewed on Google Maps
Shlomo Scholnick
Really user friendly website and Super easy to order with samples coming in next day.
Reviewed on Google Maps
Gareth White
Great service
Reviewed on Google Maps
mohammed amin suleman
Had a Tuscan engineered solid wood floor put in my living room and hallway totally amazing transformation excellent quality at a very reasonable price cheapest I could find. . good customer service very helpful throughout the experience would recommend definitely to anyone looking for flooring More...
Reviewed on Google Maps
Nafisah Saleem
Outstanding customer service recieved by the diverse range of staff. Moreover, I was given a lot of advice and further help with choosing what floor was best suited to my home.
Reviewed on Google Maps
Emma Charlton
Bought Quickstep Livyn from Floors Direct dealt with a guy called Viz who did what he promised in terms of delivery and price, have just ordered some more and would highly recommend this company.
Reviewed on Google Maps
Bill Peterson
i found the best prices on quick step laminate flooring from Floors Direct and was very happy with their 3 day delivery service and the floor arrived in good condition as expected from a good reputable brand.
Reviewed on Google Maps
Glen Baptist
Very happy exactly what i needed - Great Service, Cheap price and good quality flooring
Reviewed on Google Maps
Kevin Joseph
Excellent service and advice. Very happy with my laminate floor.
Reviewed on Google Maps
Richard Brody
i received my free samples next day and following day ordered the ones i liked which was unfortunately out of stock but they promised it will be available in 3 days and delivery for weekend. They deleivered as promised so very happy with product and service. More...
Reviewed on Google Maps
Bob Hamilton
happy with product and service
Reviewed on Google Maps
Craig Hughes
Excellent prices and services. Been back a few times now.
Reviewed on Google Maps