First Step 2 Care Ltd
Multiple locations
(1)
Multiple locations
(1)
First Step 2 Care Ltd is a training organisation and Care agency, we provides training and development for our staffs from Mandatory courses to NVQ level 2, 3 & 5 from health and social care, customer services, business administration, child care, leadership and management, progression to university level.
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1 customer review
Helen Dike
FT2C was where I took my first leap into assessing vocational skills. I had all the support and encouragement needed to get my bearings right in the field. For this, I rate them high.
What do you love most about your job?
Rewarding, ability to support and promote person centred approaches to care, ability to support and guide carers to maintain their continuous professional and personal development. Creating effective team of carers, team work with services users.
What inspired you to start your own business?
To support workers to bridge the gap between theory and practices, creating competent workforce, ability to support carers to implement what they have learnt into their individual practices, excellent patient care.
Why should our clients choose you?
We carefully select the caring workers, support workers to be the best through training, supervision, appraisal process, guided learning, rewarding our carers so that they can perform excellently at work. We ensure that carers and staffs are up to date with their learning and development, carrying out spot check activities to ensure staffs comply with the good working directives, policy and procedure. We offer more training and support to those who require additional supports. We have compliance process and procedure that guide us to maintain the standard expected.
Can you provide your services online or remotely? If so, please add details.
Yes, we can provides some services online or remotely, for example, we have blended study for carers for both online and face to face training, we can support carers and staffs from the office to support and guide them to complete their task. We can offer telephone support to services users.
What changes have you made to keep your customers safe from Covid-19?
We provides additional training and support to carers and staffs to understand and comply with the government directives in relation to transmission of infection and diseases this includes Covid-19, maintain and supporting vulnerable others to understand process and procedure to reducing risk of exposure and transmission, using face mask, hand wash, using hand sanitizer, maintaining social distancing. Changes to training, first aid, basic life support, in the way assess the situation that requires carers performing basic life support, checking for breath with the back of their hands rather than using their cheeks, performing chest only compression where possible.
Education and Training
We support our staffs and carers to achieve the mandatory training, to complete their care certificates and other re-validation programme for Trained Nurses, staff must complete their competency or specialist training, to progress to RQF (NVQ) courses from Level 2 to 5 from Child Care including EYE courses level 3 & 4, Health and Social Car, Business Administrator, Customer Service, Education and training, Assessing qualification, Internal Quality Assurance, most carers also progresses into University for their Degree courses, this includes some staff choosing the apprenticeship pathway.
