Multiple locations
First Care Health Ltd is a Domiciliary Care agency specialising in exceptional standards of personal care and supported living placing the service user at the heart of everything we do. In January 2023, CQC rated our company with a score of GOOD in all 5 key areas (Safe, Effective, Well-Led, Caring and Responsive).
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10 customer reviews
Tracey Smith
We have been using First Care Healthcare Ltd for almost a year now and are so pleased that this company was recommended to us by a family friend from her experience with them. Tancia, and her team excel at what they do, nothing is too much trouble and we are very impressed with their service. They never let us down and go above and beyond with their caring. They are reliable, and treat my mum with such kindness and dignity. Punctual with visits and in constant communication about her care. More recently they have been looking after my father too who is more challenging, but they have an understanding on exactly the care needs of both and this clearly shows. They have given our family peace of mind knowing that our loved ones are being looked after so well, it has been a great weight off our minds and I would have no hesitation in recommending this company if you are looking for professional small team who are passionate about caring, go above and beyond with what is expected, are easily approachable and in our opinion are irreplaceable. Well done all and keep up the fantastic good work! More...
Michelle Anslow
Home & Domiciliary Care
Tancia and her team (First Care Healthcare) helped care for my Mum between June and December last year (2022).
From the beginning Tancia was great, with a caring 'can do' attitude which stood out from other experience we’d had recently.
She and her team are warm and friendly, and at the same time efficient and practical and had a respect and understanding of what Mum needed them to do - in contrast to the things Mum could and wanted to do for herself (although they would never just presume and always checked through things with her). When I requested that Mum (who had dementia and mobility issues), would be better served by one specific carer, Tancia was honest that this might be difficult, but did her best to facilitate, so that most mornings this was the case. When not, the several carers we met were all excellent anyway. The team are well managed and knowledgeable and showed invaluable common sense. Tancia being a fully qualified nurse was helpful and reassuring.
It is a daunting job finding good care for a loved one. I am so very grateful of the care they all showed to Mum in the last few months of her life. Without a doubt I recommend First Care Healthcare.
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Sarah Hale
First Care were a wonderful personal care provider for my parents and nothing was ever too much trouble for the small but very knowledgeable team.
It was a delight to see the carers interacting with my parents and they both really looked forward to their visits.
On several occasions the ‘First Care’ carer stayed just that bit longer than their allotted time to make sure my parents were safe and settled.
I would not hesitate to recommend the services of Tancia and her team!
Thank you
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Paulette lewis
Home & Domiciliary Care
This is a very professional service. The carer caring for my mother was so warm , patient, caring and attentive. Both my mother and family took to her immediately, we felt very comfortable leaving my my who has dementia in her care. We would definitely use this company again. More...
lyn procter
Home & Domiciliary Care
Tansia and her team were brilliant with my 82 year old mother. They were caring, kind and helpful and always punctual. They were consistently attentive and friendly. We would highly recommend their services More...
Colleen
Highly recommended First Care Healthare Ltd, my mom needed care after spending sometime in hospital, so glad I found First care my mom is being care for amazingly well at home and my mom is very happy with her care. thank you Tancia and the team
Reply from First Care Healthcare Ltd
Thank you so much for your feedback! All of us at First Care Healthcare appreciate your kind words.
Michael Humphries
Home & Domiciliary Care
Excellent and responsive. Very friendly people to deal with.
Reply from First Care Healthcare Ltd
Thank you soo much!
Peter Humphries
Home & Domiciliary Care
Tancia has worked hard and quickly to establish a rapport with my mother. She has persevered to ensure that mother is clean and healthy even when mother is being more difficult. Mother is positive about the other carers who have attended and they too are building a relationship with her. I am reassured that my mother is well cared for. More...
Reply from First Care Healthcare Ltd
This is a fantastic review, we are extremely grateful for your comments. We endeavour to continue providing the higest standards of care for your loved one :)
Lynne Williams
Home & Domiciliary Care
Interesting lady very knowledgeable but did not use this company
Reply from First Care Healthcare Ltd
Thanks you so much, really appreciate your review.
Emma corcoran
Home & Domiciliary Care
Look no further. It is the most terrifying responsibility getting care right for your loved ones. First Care are exactly who you need. Qualified, reassuring, adaptable, experienced and so very considerate to all family members. I feel incredibly fortunate to have found them. More...
Reply from First Care Healthcare Ltd
Firstcarehealthcare, just want to say a massive thank you Emma. Im so pleased with your lovely feedback. Thank you so much.
Bathing
Dressing
Grooming
Feed Assistance
Toilet Assstance
Medication Reminders
Transportation Services to Appointments and Excursions
Care Planning and Case Management
Light Housekeeping
Laundry Services
Meal Preparation
Assistance with Grocery Shopping
Pet Care Services
Palliative Care
Respite Care
Hospital Discharge Support
Supported Living
Personal Care
Medication Administration
Overnight Care
Live-In Care