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First Care Healthcare Ltd logo logo
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First Care Healthcare Ltd

Multiple locations

(10)
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About

First Care Health Ltd is a Domiciliary Care agency specialising in exceptional standards of personal care and supported living placing the service user at the heart of everything we do. In January 2023, CQC rated our company with a score of GOOD in all 5 key areas (Safe, Effective, Well-Led, Caring and Responsive).

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6 hires on Bark

Reviews (10)

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5/5

10 customer reviews

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1 March 2024

We have been using First Care Healthcare Ltd for almost a year now and are so pleased that this company was recommended to us by a family friend from her experience with them. Tancia, and her team excel at what they do, nothing is too much trouble and we are very impressed with their service. They never let us down and go above and beyond with their caring. They are reliable, and treat my mum with such kindness and dignity. Punctual with visits and in constant communication about her care. More recently they have been looking after my father too who is more challenging, but they have an understanding on exactly the care needs of both and this clearly shows. They have given our family peace of mind knowing that our loved ones are being looked after so well, it has been a great weight off our minds and I would have no hesitation in recommending this company if you are looking for professional small team who are passionate about caring, go above and beyond with what is expected, are easily approachable and in our opinion are irreplaceable. Well done all and keep up the fantastic good work! More...

verified
8 March 2023

Home & Domiciliary Care

Tancia and her team (First Care Healthcare) helped care for my Mum between June and December last year (2022).

From the beginning Tancia was great, with a caring 'can do' attitude which stood out from other experience we’d had recently. She and her team are warm and friendly, and at the same time efficient and practical and had a respect and understanding of what Mum needed them to do - in contrast to the things Mum could and wanted to do for herself (although they would never just presume and always checked through things with her). When I requested that Mum (who had dementia and mobility issues), would be better served by one specific carer, Tancia was honest that this might be difficult, but did her best to facilitate, so that most mornings this was the case. When not, the several carers we met were all excellent anyway. The team are well managed and knowledgeable and showed invaluable common sense. Tancia being a fully qualified nurse was helpful and reassuring.

It is a daunting job finding good care for a loved one. I am so very grateful of the care they all showed to Mum in the last few months of her life. Without a doubt I recommend First Care Healthcare.
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2 May 2022

First Care were a wonderful personal care provider for my parents and nothing was ever too much trouble for the small but very knowledgeable team.
It was a delight to see the carers interacting with my parents and they both really looked forward to their visits.
On several occasions the ‘First Care’ carer stayed just that bit longer than their allotted time to make sure my parents were safe and settled.
I would not hesitate to recommend the services of Tancia and her team!
Thank you
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verified
31 March 2022

Home & Domiciliary Care

This is a very professional service. The carer caring for my mother was so warm , patient, caring and attentive. Both my mother and family took to her immediately, we felt very comfortable leaving my my who has dementia in her care. We would definitely use this company again. More...

verified
1 March 2022

Home & Domiciliary Care

Tansia and her team were brilliant with my 82 year old mother. They were caring, kind and helpful and always punctual. They were consistently attentive and friendly. We would highly recommend their services More...

14 January 2022

Highly recommended First Care Healthare Ltd, my mom needed care after spending sometime in hospital, so glad I found First care my mom is being care for amazingly well at home and my mom is very happy with her care. thank you Tancia and the team

First Care Healthcare Ltd
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Reply from First Care Healthcare Ltd

Thank you so much for your feedback! All of us at First Care Healthcare appreciate your kind words.

verified
12 January 2022

Home & Domiciliary Care

Excellent and responsive. Very friendly people to deal with.

First Care Healthcare Ltd
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Reply from First Care Healthcare Ltd

Thank you soo much!

verified
10 January 2022

Home & Domiciliary Care

Tancia has worked hard and quickly to establish a rapport with my mother. She has persevered to ensure that mother is clean and healthy even when mother is being more difficult. Mother is positive about the other carers who have attended and they too are building a relationship with her. I am reassured that my mother is well cared for. More...

First Care Healthcare Ltd
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Reply from First Care Healthcare Ltd

This is a fantastic review, we are extremely grateful for your comments. We endeavour to continue providing the higest standards of care for your loved one :)

verified
16 November 2021

Home & Domiciliary Care

Interesting lady very knowledgeable but did not use this company

First Care Healthcare Ltd
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Reply from First Care Healthcare Ltd

Thanks you so much, really appreciate your review.

verified
18 October 2021

Home & Domiciliary Care

Look no further. It is the most terrifying responsibility getting care right for your loved ones. First Care are exactly who you need. Qualified, reassuring, adaptable, experienced and so very considerate to all family members. I feel incredibly fortunate to have found them. More...

First Care Healthcare Ltd
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Reply from First Care Healthcare Ltd

Firstcarehealthcare, just want to say a massive thank you Emma. Im so pleased with your lovely feedback. Thank you so much.

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