Fairy Care Services LTD
Multiple locations
(11)
Multiple locations
(11)
Fairy Care Services will deliver a wealth of personal and functional care and associated domestic services to meet the needs of dependent clients. The service will be aimed at adults at the age of 18 and over. The care will take place in the client’s own homes and within their own supported living accommodation.
Show more
11 customer reviews
Bradley Abraham
I have given Fairy Care Services a 5 star rating from recent experiences whereby, working with the company's team has felt easy.
Helena Benson
Reliable. Good service.
Farai is caring and is a nice person.
I trust her.
John Wilson
I cannot fault the staff at FCS. They are courteous, polite and willing to assist when there is an issue to resolve. On the odd occasion when a staff member is delayed they always inform my auntie which puts her at ease. Highly recommended services.
GM
The care team is reliable and friendly. They take their time and don't rush. My parent is treated very well and with dignity. Thank you FairyCareServices
Awa
I will start by saying what a lovely professional team they are. They all worked so hard. They make time to put you at ease and have a conversation with you and treated you like family. Nothing was too much trouble for them. The care they displayed with my parent was absolutely wonderful to see. I wouldn't hesitate to have them again in fact it would be a pleasure! More...
Sasha
The care that we have received is outstanding. The compassionate and dedicated staff provide exceptional care.
Thomas Porter
Fairy Care Services is first class service. Their carers are good people and well-trained. They also do an excellent job of monitoring the situation constantly to be sure things are as they should be. I would highly recommend this service. I am basing this on two years' experience. More...
Kieron
Cared for Auntie with great dignity
We were anxious to find the right care. Fairy Care Services provided a well organised and efficient service combined with kindness and respectful for our Auntie.
All the staff were well trained and professional and also gave us a family a lot of support. I'm sorry for doing this again. Instead of putting my name i put Tari's instead. I do apologise
More...
Tari
Cared for Auntie with great dignity
We were anxious to find the right care. Fairy Care Services provided a well organised and efficient service combined with kindness and respectful for our Auntie.
All the staff were well trained and professional and also gave us a family a lot of support.
More...
Sibon
Very friendly, reliable and supportive team. Admire their attention to detail with regards to delivering personalised care. Comendable standard of care.
Beks Mzimkhulu
We have been using Fairy Care Services Home Care for a few years. The whole team provide a good service, with the carers giving excellent care and support. Happy to recommend Fairy Care Services to other potential clients. More...
What do you love most about your job?
In our organisation, we place a strong emphasis on providing the highest quality service possible for all its service users. We work on the basis that, no matter how good our present services are, there is always room for improvement. We are committed to continuous improvement and have established a formal quality management system that provides a framework for measuring and improving our performance. This gives me and my team great satifaction. We enjoy working together with commissioners, Local authorities, landlords and other relevant individuals to ensure that our client group can receive personal care within their supported living accommodation.
What inspired you to start your own business?
As I was progressing in my career and seeing more behind the scenes and working across different projects, I saw a lot of the challenges being faced across the care sector. I have a driven by a desire to make a difference.
Fairy Care Services will provide care and support to vulnerable people or people coming to the end of their lives and can make a hugely positive difference to their health, wellbeing, and quality of life. We are inspired by aiding in the continuous improvement in the quality of ones life, as Fairy Care we aim to make a positive difference in the lives of all whom we care for.
Why should our clients choose you?
To deliver a quality service whereby the highest standard of care and absolute satisfaction to all our clients is promoted and maintained. The welfare of our staff and our clients is of paramount consideration, and our entire team is committed to meeting this objective. We are committed to providing a quality service and to continuously improve the care we deliver. We work closely with our clients and develop care that is tailored specifically for them as people have varying needs. We understand the importance of the comfortability of the service users and so we choose to focus of building strong and lasting client carer relationships. As Fairy Care our main goal is to ensure that the service user is given the highest quality of care.
Can you provide your services online or remotely? If so, please add details.
Our home care services relay on face-to-face visits. However, if any changes are required, we will work with our clients to provide the necessary support.
What changes have you made to keep your customers safe from Covid-19?
All staff who come into contact with COVID-19 cases – whether or not they are protected by the use of personal protective equipment (PPE) – should remain vigilant to the possibility of contracting the infection and should follow the government guidance if they develop symptoms. This is put in place to ensure the upmost safety of the service user. If a member of staff has contracted the virus, they will be kept away from the service users and quarantine until they are virus free. We recognise the contageousness and severity of the virus and try to keep infected staff as far away from vulnersble service users as possible.
Domiciliary care service
Fairy Healthcare Services will deliver a wealth of personal and functional care and associated domestic services to meet the needs of dependent clients. The service will prove will be aimed at adults at the age of 18 and over. The care will take place in the client’s own homes and within their own supported living accommodation. We aim to ensure that we provide the correct support required in order to enable clients to achieve independence. This will empower our clients to become active members
Healthcare, homecare
Provision of home care services
Home care
Home care
