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Exatech Solutions

Blackwood, Caerphilly County Borough

(22)
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Reviews (22)

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5/5

22 customer reviews

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11 June 2019

Was having major issues with laptop. Kept crashing, freezing etc. Took it to exatech on the Saturday afternoon explaining the issues. Had good correspondence later that evening detailing the findings and faults. PC was ready for collection the next day ,one small issue later on the Sunday but a quick phone call to exetech and a workaround was established. Fantastic, professional service provided. More...

Reviewed on Yell

21 May 2019

my laptop developed a problem contacted exatech solutions in morning by end of day fixed very happy with service provided was updated throughout the process will highly recommend using again A1

Reviewed on Yell

13 May 2019

I contacted Darrell to help my parents fix their computer. His reply was swift and he was able to visit my parents without delay. He was able to fix their problems with the ease and explain everything to them. Darrell is highly skilled in his work and a very trustworthy person. I would highly recommend him. Thank you so much Darrell. More...

Reviewed on Yell

11 May 2019

Excellent service would thoroughly recommend to family and friends.

Reviewed on Yell

29 March 2019

computer functioning greater than it's been for a long time. Great guy and a great service. He explained everything so I could understand what he was doing. Highly recommend him.

Reviewed on Yell

20 March 2019

Exatech Solutions proved a fantastic service, my PC had multiple problems and Darrell worked through them and found a solution. MY PC is now working great. The service was delivered in a polite and friendly manner, with everything explained clearly and Darrell went above and beyond the call of duty. Great value for money and I can't recommend Exatech Solutions highly enough. Many many thanks. More...

Reviewed on Yell

6 February 2019

outstanding work done on my p.c - came out within a hour and fixed what i thought was a shattered p.c - also managed to save all my work off my hardrive, which i thought was lost forever :) - and also updated and rebooted windows 10 ! ! saved my life thank you !!! Excellent price also definately recommend will be always coming back if any other problem thank you so much :-) More...

Reviewed on Yell

6 January 2019

True professional of the trade, great guy and was very helpful. Highly recommend and would definitely use again in the future.

Reviewed on Yell

27 September 2018

Most competent person and polite. Very helpful and explained everything in perfect English so I could understand. Will definitely use again and tell all my friends and family

Reviewed on Yell

9 September 2018

I needed a quick response to my pc problems to enable me to process my staff wages. Very professional and spent time explaining what was going wrong. Will certainly use again if I have future problems. Thank you More...

Reviewed on Yell

4 September 2018

Had a deadline meet and Exatech Solutions fixed my issues with pc next day. Superb customer service, very knowledgeable and a lovely guy! Thanks

Reviewed on Yell

16 August 2018

A very big thank you to Exatech Solutions for repairing my Lap Top,had a new hard drive and windows installed by this company and at a good price. Now my Lap Top runs like it did the first day i bought it really pleased with the fast service from the company,i was only without my pc for one day,they even come to your home to fix your pc if you prefer.I would recommend Exatech Solutions every time,many many thanks to Darrel the company owner for an excellent service.Rob. More...

Reviewed on Yell

25 June 2018

Windows 10 re-install as laptop was running slowly with 5 old Windows installs still present. Darrell re-installed a clean version of Windows and removed all older versions. Happy with work carried out and will definitely use again in the future. Highly recommended. More...

Reviewed on Yell

15 June 2018

Darrell responded to our call regarding our laptop the same day. He made a 25 mile round trip to get to us and provided his services at our home. Unfortunately our hard drive could not be repaired but he was able to fit a new hard drive (that he had with him) and resume our Windows and Microsoft accounts so that we had a working computer on the same day. This was critical for us as we work from home. Darrell was very professional, knowledgeable and pleasant to work with. His rates are extremely competitive. We would highly recommend his services and would definitely use him again should we need such services in the future. More...

Reviewed on Yell

1 June 2018

Got in touch with Darrell, at Exatech Solutions, as I had a problem with my Toshiba Laptop. I found the computer was running very slow and being unresponsive at times. Darrell quickly cleaned up Windows and also suggested that I would benifit by upgrading my Ram, because I only had 2gb installed. I took his suggestion and am now running 8gb of ram. Wow! what a difference this makes! I can now multitask without any slow down at all. I am absolutely thrilled with the apt and cordial service I received. I now know who to call with any future issues I may have. Many thanks for your great service Darrell. More...

Reviewed on Yell

18 May 2018

Darrell came out to see me the same day I called him and fixed my computer there and then. No sending it away for an unspecified time, but immediate diagnosis of the problem, which he fixed at my home. Darrell was informative and helpful; telling me at all stages what he was doing and why he was doing it. He also gave me some invaluable advice, which in the long run could save me financially. I will certainly be calling on Darrell to maintain my computer in the future. More...

Reviewed on Yell

13 May 2018

Emergency Saturday call out - no problem and no call out fee charged. Excellent value for money - when the simple solution didn't work, Exatech stayed until the fault was repaired at no extra cost. No job too small and a very personable technician. I would thoroughly recommend them and won't be using anyone else for my tech issues. Thank you Exatech - I can't be without my laptop for work and you got me up and running as soon as possible. More...

Reviewed on Yell

9 May 2018

Very pleased with DARRELL,S work on our laptop. Problem sorted quickly and explained as he went along . Will recommend to friends and family and would not hesitate in calling him again. Thanks again JAN&TERRY

Reviewed on Yell

3 May 2018

Just had laptops serviced cost 25.00 each lots of advice given laptops much faster will definitely use again.

Reviewed on Yell

1 May 2018

Very happy to have found Darrell - within one day of speaking to him he has half our problems solved and is keen to solve anything to do with computers. Computer repairs, fix printers, troubleshoot devices, network problems, computer setups, Windows, Mac, Chrome, iPhone, Android, training staff, learning computer applications for our business in Blackwood.You name it we've thrown it at him, and with the calm and relaxed professionalism that is so hard to find sometimes, we struck it lucky with Darrell and Exatech Solutions.I was so happy, we are now keeping them on a retainer as our IT insurance policy for monthly maintenance to keep software updates, hardware organised, equipment inventory managed and users happy.Give them a call or email and forget about your computer problems. Really happy work with Darrell and Exatech - their knowledgable mobile on-site service is a real business advantage for us. More...

Reviewed on Yell

25 April 2018

Called to see us and arrived on time. Computer was sorted within no time and some work undertaken on my daughter's computer also. I was very pleased as I need this to complete my work. Genuine person and fees charged very realistic. Good value. Would definitely recommend and use again. I have provided their details to others. Andrea More...

Reviewed on Yell

14 April 2018

Had a nasty virus and decided I would just get everything wiped and start over. All my personal data was backed up first, then Windows 10 was re-installed for me. Everthing was explained to me every step of the way and all finished in about an hour. Very efficient, great customer service and cost me much less than I expected. Will definitely use this company again. More...

Reviewed on Yell