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East Sussex National

Uckfield, East Sussex

(34)
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Reviews (34)

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4.5/5

34 customer reviews

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22 August 2018

Thank you to all the Staff of the Hotel that made our Event a truly great experience for everyone involved - the Shopping Fair was delivered professionally and without fuss, we had a wonderful time. The staff went out their way to accommodate every request made of them and nothing was too much trouble. 5 stars isn't high enough for the service we received, congratulations to all involved you don't get praised enough for the incredibly difficult job you have to do. You should all be very proud of yourselves. We look forward to returning in November for our Christmas Gift Fair and wish you a wonderful Summer, all the best from the team at Country Lifestyle Fairs More...

Reviewed on Facebook

22 August 2018

Had a lovely night’s stay for our wedding anniversary yesterday. Our club room was spacious and well equipped, with a great view, and we enjoyed using the steam room, jacuzzi and decent-sized pool.

The service at dinner was very friendly and attentive and the food was good, although my husband would have liked bigger portions! The choice was a little limited (3 options for starter, main and dessert) but we did book on your Sparkling Spring offer and thought the dinner, bed and breakfast package was great value overall.

Our bedroom was exceptionally quiet overnight (despite a wedding being hosted) and the bed was very comfy. Breakfast was also good, with plenty of choice.

Overall, a perfect getaway to celebrate our anniversary and have some R&R away from our two small children. Thank you!
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Reviewed on Facebook

22 August 2018

Just returned from a night away with my fella and loved our stay the only thing is that it went too quick. The spa staff where friendly and attentive. The pool area is lovely for relaxing. Our dinner was lovely although there where only a few choices the food was lovely and the staff couldn’t help you enough. The room was lovely, big and very comfortable. Unfortunately we had a power cut in the morning and breakfast was a bit chaotic due to this bit obviously out of the staffs control and this also lead to not being able to use the spa facilities after breakfast but again this couldn’t be helped.
Was a lovely treat weekend away and will definitely return in the near future �
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Reviewed on Facebook

22 August 2018

My only 2 moans and I’m being picky. No extra pillows in the rooms, especially as the bed was huge. Also lack of choice on menu in dinner room. Rose was very professional and also the restaurant manager. Loved the spa, girls in there lovely and helpful More...

Reviewed on Facebook

22 August 2018

Me and a friend player the east course on recommendation from pro shop when I booked it although the course was in reasonable good condition and the greens were in good condition I don’t think it was worth the £55 price ! !!!
We had a drink in the bar after which was in a bit of a mess it looked like the place needed revamp. Not impressed and won’t be returning.
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Reviewed on Facebook

22 August 2018

Went for a golf and spa day with my husband - the spa treatments were absolutely fantastic (massage and facial) - Chloe, my therapist, was amazing � - reception staff were very welcoming and helpful from the start.

Loved the relaxation room, although one minor thing is how loudly you can hear banging from the gym equipment in the gym area next door. This could also be heard in the treatment room.

I loved the experience and the staff were very helpful when another guest mentioned the noise.

Thank you I will be back � x
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Reviewed on Facebook

22 August 2018

Had a fabulous weekend away for my fiancee surprise birthday present. From the moment we arrived the staff made us feel extremely welcomed. They were attentive and accommodating to our needs. The food was exceptional and room service was quick. The spa and leisure facilities were amazing. Highly recommend visiting and we are planning are next visit already. More...

Reviewed on Facebook

22 August 2018

What an amazing relaxing place all the staff friendly the food was very tasty and the grounds outstanding are room we stayed in room 101 was beautiful and the view from are balcony was peaceful and serene . The pool was ample room for a lovely swim with sauna, steam and jacuzzi also with a up to date gym are stay here was relaxing and very comfortable thank you to everyone More...

Reviewed on Facebook

22 August 2018

Played golf on the West Course. All the staff where very professional and very welcoming, the food was very good (breakfast). The course was in good condition especially after the very hot dry spell. Have stayed in the hotel and have just booked to stay for a weekend soon. The facilities are first class and very well run. More...

Reviewed on Facebook

28 May 2018

What a fantastic venue for a wedding. I cant thank the staff and management enough for making the day so special. Great job!
Many thanks Chris Parsons ( father of the bride )
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Reviewed on Google Maps

3 May 2018

Amazing, luxurious hotel. My room was huge with an amazing view over the golf course. Evening meals and breakfast were very good. Very relaxing even though I was on business. Staff are all very friendly and professional. More...

Reviewed on Google Maps

23 April 2018

Had a wonderful 3 days at East Sussex National with my daughter who was playing in a Competition there. Made to feel very welcome by all the staff and members, whether they be bar staff, green keepers, marshalls, starters or in the pro shop and also the members. Course was in excellent condition after the poor weather and a great test of golf. Would definitely go back and recommend anybody to pay a visit. More...

Reviewed on Google Maps

23 April 2018

Lovely setting in a beautiful location. Rooms were fantastic, very specious, clean and modern. Food in lounge/bar area was very good and well priced. We were there for a wedding and the banqueting facilities were also very good, the room we were in for the ceremony also had superb views of the grounds. If we were back in the area, we'd definitely stay here again More...

Reviewed on Google Maps

12 April 2018

Great room with views over the golf courses. Lovely spa facilities, great gym and pool. And nice food in restaurants. Recommended.

Reviewed on Google Maps

11 April 2018

Lovely hotel and two fantastic golf courses. The only let down was the weather which rained all night. The courses though hold up well in wet conditions. The two courses offer a range of holes with some of the shortest being only 90 yards. The greens are fast and hold the ball true making putting a great challenge. The hotel was fantastic as was the food. Will be back in the summer for another round. More...

Reviewed on Google Maps

4 April 2018

Really lovely hotel. 20m pool. Good restaurant and full English breakfast. Large modern rooms but you might want to take your own pillows! Bit on the hard side.

Reviewed on Google Maps

21 March 2018

Had a great relaxing spa day here. Wonderful facilities with caring, helpful staff. Massage and facial left me feeling very relaxed. Tasty lunch was followed by a laze by the pool, then a leisurely swim and a dip in the jacuzzi before indulging in a delicious cream tea. All in all an excellent experience. Hope to repeat it soon! More...

Reviewed on Google Maps

24 February 2018

Had the luxury of staying in a suite. The room was enormous and the balcony amazing. Had a lovely relaxing evening. The room would be amazing in the summer so you could enjoy the balcony.
Breakfast great.

Reviewed on Google Maps

25 January 2018

I got married here back in September with my wife and couldn't fault the staff. Paul and his team on the day were absolutely fantastic; they kept everything running smoothly from start to finish, and the food was absolutely spot on. As you'd expect, we'd eaten there a few times in the run up to the big day , but never once did we get a duff meal, or poor service, everyone was friendly and smiley, even more so when they knew it was your wedding day.
Although we didn't play golf, the courses were well maintained and beautifully green, I'm not entirely sure what I'm looking on that front, but they looked the part.
Lastly the rooms, we had a couple of changing rooms on the day, which were standard doubles, they were roomy and clean, the en suite bathroom was nice and bright with good sizes mirrors and facilities! On the big night we got the honeymoon suite, which was exactly what you'd expect, if anything, even more so. i've lived in smaller flats I think! The bed was super comfy and the view out over the course was amazing! Not that i'm planning on getting married again, i'd definitely recommend it as a venue, and I think myself and my wife will be going back more often! Thank you East Sussex National, Emma (the coordinator) Paul the day director and all his team and a special thanks to the waiter (sorry we didn't get his name) who helped my wife coax a soft toy from my daughter for the pictures! sterling work!
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Reviewed on Google Maps

15 January 2018

Such a lovely stay. The room was so spacious and relaxing. Being opposite the health suite was very lucky as we could roll out the door and straight into the swimming pool. The food was delicious the chicken I has was cooked to perfection. Definitely to recommend to anyone. More...

Reviewed on Google Maps

2 January 2018

Once again we had an excellent stay here. It's a lovely hotel, with great facilities. There was a definite problem with the housekeeping team who had serviced our room. ..they tried to squeeze pur duvet into a smaller sized duvet cover (how did they think that was going to work ) and our bath had not been adequately cleaned. Both issues were resolved and it has not put us off wanting to return again. More...

Reviewed on Google Maps

28 December 2017

Fabulous restaurant. Great staff. Fresh well presented food. Wonderful views whilst dining. Only draw back - can be chilly on winter days as heating is not powerful enough to keep the place comfortably warm!

Reviewed on Google Maps

26 December 2017

+Nice place to relax in the countryside . Great fitness and spa facilities. Good food. Staff was friendly and helpful.
-No minibar in the rooms.

Reviewed on Google Maps

19 December 2017

Great course considering the frosty conditions. A proper test

Reviewed on Google Maps

16 November 2017

A great location and the room was very clean. Dinner/Breakfast is highly recommended

Reviewed on Google Maps

6 November 2017

My son and his new wife recently got married at East Sussex national .
There reception was also held there ,we all had a fantastic weekend everyone at the hotel did everything possible for a great day especially Emma and Paul . Thank u all so much.

Reviewed on Google Maps

31 October 2017

Two very nice courses. The West is more defined and more difficult. Hotel rooms are nice and comfortable. Food a bit average. Reception areas lack atmosphere.

Reviewed on Google Maps

16 October 2017

Beautiful landscape. Clean and tidy room. Dinner was poor, both food and service. Breakfast was decent.

Reviewed on Google Maps

30 July 2017

Lovely place. Great customer service, Especially then the bar staff -Ed in particular. Very attentive to guests, including walking people to their rooms when necessary. Amazing views, and a wonderful place to stay. More...

Reviewed on Google Maps

10 July 2017

Go for training and conferences and the rooms are nice. Good coffee! Know nothing about the golf course or the hotel

Reviewed on Google Maps

8 July 2017

Played the 18 hole west course, fantastic, had a room and dinner, had a great 3 course dinner, excellent service, Nicoletta was especially good

Reviewed on Google Maps

28 June 2017

The golf courses were in excellent condition.
The room was clean and tidy and the shower was 2nd to none.
The set menu ( choice with the golf package) was restrictive and the portions were small but the food was well presented and tasty.
Breakfast seemed chaotic because the service area was restrictive and the layout did not lend itself to an orderly flow.
Surely there is a better way or appliance for a group of people standing around to make/ get toast.
At any one time the toaster is occupied/ not accessible because 2 of your customers are standing in front of it putting their slices of bread
Back through 2/3 Times to get them brown, while a large queue stand around getting frustrated.
I think the breakfast area set up would work much better if were placed directly outside the kitchen doors, in that way the items could be replenished more readily because they would be more easily monitored.
Also the breakfast would be closer to the tables which would make the service more efficient.
The staff everywhere were very polite and helpful.
My overall experience of the complex was very good and I would definitely come back.
Regards
Hugh
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Reviewed on Google Maps

27 June 2017

Amazing is the only word I can use to describe our stay at the hotel. The food was extremely nice and the room was far beyond our imagination. Cannot recommend enough, I wish we could of stayed for longer. More...

Reviewed on Google Maps

16 June 2017

Fantastic location, excellent ground's. Went there for a spa day. Started the day walking around some of the golf course (through the public walkways). We then used the swimming pool, sauna and steam room. All in great condition. The day ended with a lovely head, neck and shoulder massage. The espa spa was fantastic. I I would highly recommend this place. More...

Reviewed on Google Maps