Epsom, Surrey
11 customer reviews
Frances Wright
Matthew was most helpful, very attentive and always called me back when he said he was going to. Very polite and professional at all times. Thank you.
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Gloria Mullings
Recently renewed my tenancy. Direct Residential went beyond the call of duty in ensuring I received updated contract. Having mobility problems they delivered them to my flat and even collected the contract after I signed. True customer service.
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Justin Jackson
The team from Direct Residential successfully found me a new tenant after our last ones left. The process from finding the tenant to checking in has been handled professionally and the team is very responsive.
Direct Residential have also been competitive on their management rates.
I would recommend Direct Residential to other landlords.
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Jo M
Considering that moving house can be a stressful time, Direct Residental made life easier. Quick to deal with any queries in a professional manor with helpful polite staff helping to take the stress out of the process. Can highly recommend.
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Antonio Palladino
I had a specific set of circumstances which my existing letting agent was unable to fulfil. Having been on the market for almost 8 weeks, I decided to appoint Direct Residential due to their local knowledge of the area. They were able to rent my property meeting all of the criteria I set in 10 days from initial phone call to tenants moving in. Thoroughly impressed and their friendly staff have been a pleasure to deal with. Very Professional outfit. Many Thanks to Ian and them team. More...
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Marcella Murtas
Today we had our inventory check in with this amazing agency.
We have been treated so well and we are delighted about their professionalism.
Marcella
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Amelia Quinn
A great experience, lovely agents always helpful and quick to act on concerns . Highly recommended
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celina copete
Very helpful. Helped us to find a new home in no time. Thank you
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Michelle Durham
Very efficient, helpful and friendly. Everything went smooth and quickly even during the festive season. I will highly recommend. Thank you
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Tash
A genuinely pleasant renting experience. Having had troubles with a previous landlord, the Direct Residential team really changed my perspective on private renting as a whole.
They were always professional and undertook any maintenance issues without delay and completed to the highest standard.
The team were always on hand if needed and were always happy to help with the smallest of queries - no matter how silly they were.
They have a contact/contractor for anything you could need whilst renting in their properties, obviously some things are at the tenants expense but still good to have this available nonetheless.
I would highly recommend, and have highly recommended, Direct Residential for your renting or sales needs. You definitely won't be disappointed!!!
From an extremely grateful former tenant.
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Robert Lamey
Working out who best to let with was worrying me for some time but after lots of research and one to one meetings I found Direct Residential a breath of fresh air.
The team have been very professional, helpful and friendly throughout the process. There was always someone available to help with my queries straight away. I'd highly recommend them if you're comparing agencies.
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