NN16, Kettering
WHY CHOOSE US?
Just like our name suggests, Core Care Provider Services delivers care from the 'Core of our Heart' to all our service users. Whatever it is we do, we do it from our heart, in the knowledge and understanding that the elderly and vulnerable individuals in our community need to be cared for with real compassion, dedication and in the highest professional standards.
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5 customer reviews
Joyce G.
My mother who is over 90 has now been with Andrew and his team for 6 months. They have provided a very caring and reliable service with 3 daily visits, even going above and beyond on occasion, e. g. remaining with my mother as long as possible while waiting for an ambulance. There is very good communication between the carers, Andrew and myself, and his advice on useful aids and products has been very helpful. There have been a couple of small administrative issues but they have been promptly identified and dealt with and have not happened again, giving me confidence Andrew is "on the ball". More...
Dominic Holmes
Superb service. Andrew works incredibly hard and provides quick and effective support with a great network of carers.
For us he was able to be there to support my mother within 20 minutes which was great reassurance for us being some distance away. He was also personally on hand at short notice over weekends. Great value for money too.
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Reply from Core Care Provider Services
We are glad to know how pleased you have been using our services. Thanks for your feedback, Dom.
Neil Gadsby
Home & Domiciliary Care
I found you to be highly efficient ,sympathetic and very patient.
Reply from Core Care Provider Services
Thank you for your feedback, Neil.
Stewart Collins
We are pleased to provide a reference for Andrew Tabi (Core Care Professional) and found him to be very helpful, also has very good manners as well as having a smart appearance.
Andrew has undertaken numerous charitable deeds for our organization for which we were very pleased with the outcomes.
We would have no hesitation in providing a refence as we feel sure Andrew would offer the same all- round helpfulness as he did with ourselves
Stewart C: Age UK Northampton
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Reply from Core Care Provider Services
Thank you for your kind feedback Stewart. Much appreciated!
Lyn McGinn
I have known Andrew (Core Care Professional) for 8/9 months in his capacity as a personal assistance and carer for a close friend. During this time Andrew has proved to be very reliable, efficient and competent. He has looked after Mick well and suggested and implemented ways to improve his lifestyle. More...
Reply from Core Care Provider Services
We are pleased to learn that we have been able to be of real help and value to yourselves. Thank you.
What do you love most about your job?
Supporting my staff and empowering them to support the people we care for. I look after my staff the way I expect them to look after our clients.
What inspired you to start your own business?
Having worked in the care sector for quite sometime, I was very disturbed by the huge gap I observed between staff training (classroom lectures) and the poor quality of services (care experience) people receive on a daily basis. I tried to suggest and offer solutions everywhere I went but red tape and bureaucracy was a stumbling block, especially in larger organisations. Some of my managers said that is the way it is. I was not satisfied with the answer and lack of determination to improve things. That is one of my main motivation to start a company that I can shape and resolve to deliver on the quality that I know is possible.
But, we are also very passionate and drawn towards helping widows and orphans both nationally and internationally - I believe this played a huge role and has helped me excel to great heights in the care sector. That natural propensity to just want to help and see people get in a much better state of life.
My personal mission in life shines through the ethos and values of the organisation: "I see myself as an agent of positive change in the human existence and experience of life on earth's plane, effecting and impacting individuals, groups, society, communities and organisations for the best possible outcomes - through effective collaboration.
Why should our clients choose you?
Core Care Provider Services (CCPS) was started as a natural progression from several years of service and experience, and the accumulation of practical hands-on knowledge working across the care sector, from Domiciliary care, Supported Living as well as in a Care Home. With over 14 years of experience in the adult care setting, combined with the owner’s passion and dedication to supporting Orphans, Widows and those in need of care at both national and international levels, you and your family can be rest assured that all your care and support needs are always at the core of our heart. Providing safe, compassionate and effective care is who we are, not simply what we do.
As a care provider, CCPS have developed a unique vision and set out values that run at the spine of our organization and at the core of all our staff.
Our vision:
Serving you from the core of our heart
We are a collaborative and supportive agent of positive change in the human existence and experience of life on earth’s plane, working with people in need of care, promoting their independence, supporting their developments, respecting their wishes and safeguarding them from harm and abuse.
Our values:
Excellence
Service
Integrity
Safety
Inclusion
Compassion
Dignity
Respect
Equality
Independence
Can you provide your services online or remotely? If so, please add details.
No, we are not able to provide services online unfortunately. This is because we deliver direct one to one care and support to people which can often involve personal care, and this cannot be done via online means.
What changes have you made to keep your customers safe from Covid-19?
At Core Care Provider Services, we take a long-term view on staff recruitment and training. Not only do we invest time and effort to recruit staff with the right qualities and values we also establish individual training and development, and support pathways for each staff right from the start, and we give our staff a long-term perspective in their career development and progression. We do not just believe in hiring experienced carers. Rather, we believe in recruiting staff with the right spirit, attitude and values and support them in their journey to become effective leaders, managers and champions who will drive and bring about positive changes and outcomes in the lives of our service users, and within the adult social care sector.
In a nutshell, all our training programs and objectives are designed to bridge the gaps between staff training and staff practice in the work setting, so that service users receive safe and effective care that respond and adapt to their changing needs.
Our specially designed in-house training programme aims to achieve three key goals:
To provide a training pathway that enables staff to embrace the information being delivered in training sessions.
Take that information back to the workplace, use and apply it to improve knowledge, understanding, skills, experience and the overall service outcomes.
To induce natural alignment in behaviour and create authentic engagement in staff practices.
Safety
CCPS takes the safety of our service users, staff and other stakeholders very seriously. We have written policies and procedures on keeping people safe: to make sure that they are kept free from abuse, to make sure that staff always use safe and best working practices, e.g when moving and transferring individuals. The management ensures that key policies are discussed in planned supervision sessions with relevant staff to ensure that staff have working knowledge of safe and best practices.
Supervision provided at CCPS promotes safe, consistent and best practice throughout the entire workforce by reinforcing training. The leadership and management at CCPS prioritises and embraces the process of supervision and staff feedback positively about their experiences. Our supervisions are subject to audit and review to ensure their content is of sound quality that produces positive outcomes for staff and the service users.
The entire management and staff team at Core Care Provider services are committed to continuous learning and improvement, to ensure that high quality delivery of care and support is sustained and consistent.
Live-in Care
Our Live-in Care services are of the highest standards and we are committed to ensuring all our Service Users receive the Right Support, Right Care in the Right Culture.
1) Right Support
The model and care setting maximises people’s choice, control and independence
2) Right Care
Care is tailored and person-centred and promote people’s dignity, privacy and human rights
3) Right Culture
The ethos, values, attitude and behaviours of leaders and care staff at Core Care Provider Services ensure people using services lead confident, inclusive and empowered lives.
The principles which underpin our Live-in Care services are focused on the individual’s rights, independence, choice/control and inclusion. These principles include;
• Personalised care plan and Person-centred approach
• Positive risk assessments and active participation
• Evidence-based care
• Valuing People
Personal Care
Assist with bathing, dressing, getting in and out of bed, and toileting, support with daily personal living tasks and maintaining your personal appearance, as well as promoting your independence.
Specialist Care
Assist people with learning disabilities, autism, physical disabilities, dementia, mental health problems, Tracheostomy, Catheter care, Spinal and Brain injuries.
Respite Care
Assist those caring for family members by providing short term or temporary relief.
Housekeeping
Ensuring that the house is always in a clean and tidy state, conducive for a healthy happy life
Laundry
Assistance will be provided with laundry and ironing as required
Shopping
Support and assistance with shopping needs provided
Rapid Response
Assist people leaving hospital needing immediate support to help them return home in a seamless and stress-free manner.
Tending the Garden
Where required, we see to it that the garden and exterior of the house does not get neglected but it is kept in good shape