Considerate Home Care

History
Being a family owned business since 2001, we have developed exceptional reputation in the community through our quality care solutions and our friendly carers who provide an exceptional homecare service to the residents of the London Borough Islington, Camden, Hackney, and Haringey, and Westminster.

At Considerate Home Care, it is vital that your loved one is treated with the meticulous care and dignity they deserve. As a member of the United Kingdom Home Care Association (“UKHCA”), we adhere to their Code of Practice as well as meeting and exceeding the standards of the Care Quality Commission. All of our care plans are developed in close consultation with you and your family. Our philosophy is about maximising client independence, whilst also paying close attention to their physical and emotional welfare. We have a wealth of experience in working with a wide array of patients, and take every care to ensure we respect the differing social and cultural and needs of each individual we work with.

At Considerate Home care, we provide a flexible, professional and reliable homecare service to our Service Users

We’re here to help with care during coronavirus (COVID-19)

Considerate Home Care is fully operational and taking extra precautions to keep people safe

During the Corona virus (COVID-19) pandemic we are operating and ready to support new and existing clients who need assistance at home.

The safety and wellbeing of the people we care for and our staff is of paramount importance. To ensure this we have implemented a number of extra steps in accordance with the latest expert advice, including ensuring all our care workers have and wear personal protective equipment (PPE) such as masks, eyewear, aprons and gloves.

Here’s how we are protecting our clients and staff during corona virus
We take the health and safety of our clients and care staff very seriously and our priority is to ensure we can safely continue to deliver vital care to our clients during the corona virus outbreak.

We are following the latest guidance from the National Institute for Health Protection and the NHS, including provision of personal protective equipment (PPE) such as masks, eyewear, aprons and gloves. We are also in communication with the Care Quality Commission, the United Kingdom Home Care Association and local authorities to ensure we continue to receive adequate guidance. To ensure our staff are working to the same high standards we have put together a corona virus policy, which can be read below:
Our COVID-19 policy for staff

A copy of these guidelines has been given to all our staff.

Many of our clients are at higher risk of corona virus. To ensure we are all working to the same standards, in line with those recommended by the National Institute for Health Protection, the Government and the NHS, all members of Considerate Home Care staff should read and follow this policy in full.

Please click here to read the National Institute for Health Protection’s advice on PPE for home care workers.


• Carers should wash their hands and wrists for at least 20 seconds upon arrival, throughout and on leaving every client’s home.

• Carers will wear a new Type II surgical mask for each client visit during which they will be within two metres of a client but not delivering personal care or needing to touch them, and there is no one within two metres who has a cough.

• When providing close personal care in direct contact with the client(s) (e.g. touching) or within two metres of anyone in the household who is coughing, carers will wear new disposable gloves, a plastic apron, a fluid-repellent (Type IIR) surgical mask, and eye protection.

• PPE will be binned when the carer leaves the client. Aside from regular hand washing this is a crucial preventative measure to reduce the risk of infection.

• Carers will not shake hands with anyone, anywhere, and avoid hugging or being close to anyone aside from the immediate family members they live with.

• Carers will not share cups, crockery or water bottles with other members of staff or clients.
• Carers will wash their uniform or work clothing daily to reduce the chance of infection.
• Carers will try to stay - wherever possible - at a distance of two metres from clients, other members of staff, or medical professionals.

• Carers will refrain from touching their face, nose and eyes as much as possible.
• Carers will clean working surfaces as often as possible with anti-bacterial solution. This is especially important for areas of high use.

• Carers will regularly clean their mobile phone and refrain from using client’s telephones.
• If hand washing facilities are not available, carers will use a hand sanitiser.

• If you are a live-in care worker and this is your only client, you are considered as part of the same household. Should any person in the household develop COVID-19 symptoms you should follow government guidance (e.g. on household isolation) and use PPE as per standard infection and prevention control guidance.