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Connections At Home

Hadleigh, Essex

(630)
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Reviews (630)

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5/5

630 customer reviews

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17 September 2021

Awful company - avoid!! Order took two and a half months to arrive, zero communication, continually phoning up to chase order and each time was told someone would email me back, which they never did. Finally got to speak to the 'director' who told me my request for a partial refund as a goodwill gesture was bribery?! More...

12 March 2021

just now-Edit
The worst company I've had the misfortune of dealing with. Never again and avoid at all costs. We bought a product from them in early January that should have arrived within a few days. One month later and it still hadn't arrived. I rang up on a Friday in January and was told we would receive a call back by the following Monday. We didn't receive a call or email. I phoned the business landline time and left voicemails on a forwarded mobile phone service several times, but still they didn't reply. I rang up a few days ago and spoke to a young guy who said that someone had rung us and spoken to us and agreed to refund the amount. The amount was refunded, but that call was never made - they are liars. The guy I spoke to blamed COVID because suppliers weren't issuing orders and didn't have the stock. Here's a thought - if you don't have an item in stock, don't advertise it - that's fraud. They are fraudsters and liars, who will take your money and lead you on, then have the audacity to lie to your face. AVOID AVOID AVOID. More...

1 January 2020

Great service

Reviewed on TrustPilot

31 December 2019

Despite some difficulties with supplier, bird feeders arrived in time for Christmas. We were kept informed of progress and Green and Blue product absolutely beautiful. My fparents we’re delighted

Reviewed on TrustPilot

28 December 2019

I bought direct from Connections At Home, and picked up the item, an Alessi Bzzz candle snuffer, as arranged from their warehouse in Southend-on-Sea. The chap I dealt with could not have been more helpful, and I would certainly buy from them again with confidence. Also, my wife really likes the candle snuffer, which is not only well-made and stylish, but very practical too! Would recommend. More...

Reviewed on TrustPilot

27 December 2019

Great product, great service.

Reviewed on TrustPilot

26 December 2019

Great communication. The fat boy we wanted wasn’t available in the time frame we needed it and the guys at connections at home were responsive helpful and solved our issue . Genuine service by people who care

Reviewed on TrustPilot

25 December 2019

Good, quick and efficient service. Really pleased with the product. Arrived well packaged.

Reviewed on TrustPilot

20 December 2019

Bought as present so haven’t tried goods but customer service and delivery was excellent

Reviewed on TrustPilot

18 December 2019

Product arrived quickly and in time and was exactly as described

Reviewed on TrustPilot

18 December 2019

Confirmed the order and arrived within the time stated. Have used this company twice, both times worked well.

Reviewed on TrustPilot

18 December 2019

great company to deal with, wouldn't hesitate to use again

Reviewed on TrustPilot

18 December 2019

Really great choice of modern productsVery good price

Reviewed on TrustPilot

17 December 2019

Great service

Reviewed on TrustPilot

12 December 2019

5 star service!

Reviewed on TrustPilot

12 December 2019

EXCELLENT COMPANY! Phil was the nicest kindest sales/delivery person ever!!! And he obviously really has a passion for what they do. Amazing!

Reviewed on TrustPilot

11 December 2019

The service was overall very good. The order which was quite costly arrived broadly on time and is exactly what we hoped for. I would have given 5 stars if I had had more status information early on, but all I had to start with was a single email confirmation which looked a bit ‘unofficial’, so I worried it might even be bogus. When I called by phone however, Phil responded very promptly and put my mind at rest. Would use them again More...

Reviewed on TrustPilot

11 December 2019

Order was delivered quickly and as described. Hassle free purchase - you can't ask for more than that from an online shop!

Reviewed on TrustPilot

10 December 2019

Very efficient.

Reviewed on TrustPilot

9 December 2019

Such great everything. Communication to sort out colour choice when stock was low, but we still received the colours of our choice. Very quick delivery way before the expected delay date because of the stock issue. Wish other companies were as good, would shop with these guys again and again. More...

Reviewed on TrustPilot

6 December 2019

Superb service with the cheapest price on the net for my Magis step ladder.I ordered late morning and unbelievably it was delivered the same day. Small companies like this have to work harder to gain the confidence of potential customers.Well they certainly succeeded with my order. More...

Reviewed on Google Maps

6 December 2019

I was very pleased with service and product

Reviewed on TrustPilot

29 November 2019

Fantastic company

Reviewed on TrustPilot

28 November 2019

Very helpful and prompt personal attention. Recommend Connections At Home as a reliable supplier of quality furnishings. Will aim to buy from them in future. More...

Reviewed on TrustPilot

27 November 2019

Ordered a magis ladder.Great product and unbelievable service.Superb.It was delivered the same day!! Connections at Home go to great lengths for their customers, and by the way the ladder was the cheapest on the net. No other company got near their price. More...

Reviewed on TrustPilot

27 November 2019

Amazing customer service from Phil. Very quick delivery. Thank you!

Reviewed on TrustPilot

22 November 2019

Great delivery speed

Reviewed on TrustPilot

20 November 2019

Great chair and arrived really quickly thank you

Reviewed on TrustPilot

15 November 2019

Its fine. Fast and quick service with good communication.

Reviewed on TrustPilot

13 November 2019

Professional service and fast delivery and competitive prices

Reviewed on Google Maps

12 November 2019

All was OK = Info about product + web service + fast delivery time = 5 stars :)

Reviewed on TrustPilot

12 November 2019

Perfect delivery and responded quickly to inquiries we had. plus dhl gave me a 3hr window on the fly.

Reviewed on TrustPilot

11 November 2019

Excellent product, great price and fast delivery.

Reviewed on TrustPilot

9 November 2019

Good products, well priced.

Reviewed on TrustPilot

9 November 2019

Nice website, great product, delivery a little delayed.

Reviewed on TrustPilot

8 November 2019

Good value for money very fast delivery

Reviewed on TrustPilot

8 November 2019

very friendly and helpful service, thank you

Reviewed on TrustPilot

6 November 2019

Bought the Sagaform Mushroom Picking Set, great quality mushroom knife and bag, great value from Connections At Home, they also upgraded my delivery options over the phone to next day delivery with ease. Highly recommend

Reviewed on Google Maps

5 November 2019

rapid delivery

Reviewed on TrustPilot

2 November 2019

Easy to order and arrived soon after...great service

Reviewed on TrustPilot

2 November 2019

I was looking for an item that is largely out of stock in the uk. Fortunately for me, Connections had a few in stock. Their website had a helpful message recommending that interested parties contact first to confirm stock and I received a response on the next business day. Item delivered quickly and was well packaged using recycled paper, brilliant More...

Reviewed on TrustPilot

30 October 2019

Great communication quality of goods and delivery fantastic company thankyou

Reviewed on TrustPilot

30 October 2019

Wonderful thank you

Reviewed on TrustPilot

24 October 2019

excellent service

Reviewed on TrustPilot

23 October 2019

Really pleased with our Nefos cloud lights for our new entrance hall. They look stunning and make a real statement. Phil sourced them from Italy for us. There was a slight hiccup with delivery, but Phil personally delivered the lights to us. Would recommend for your lighting needs. More...

Reviewed on Google Maps

21 October 2019

Great customer service. Good prices. Extremely prompt delivery (within 24hrs for our gorgeous Magis Spun Chair).

Reviewed on Google Maps

19 October 2019

Had an issue but it was resolved straight away

Reviewed on TrustPilot

15 October 2019

excellent service and delivery. What more can i say

Reviewed on TrustPilot

15 October 2019

Wonderful Customer Service.

Reviewed on TrustPilot

14 October 2019

Delivery took one week to Finland, which is really fast. Nothing but praises. Recommend.

Reviewed on Google Maps