ME8, Gillingham
We are a small domiciliary care team and because we are small we can tailor our package to suit you and your relative and give the best possible care we can. We are very flexible to fit around the days and times you require and all our clients are within the Medway Towns.
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What do you love most about your job?
We love to make a difference in people's lives and meet all their needs so that they can live happy and independent lives with assistance from our carers. We put the client's wishes first and try to help them to live the life they want to live to the best of their abilities.
What inspired you to start your own business?
We wanted to give a better service than we saw other agencies providing. One in which we give enough time to the client for their needs and also support our carers to have more time with their clients. We wanted to give a more personalized service where the clients have a good consistency of care and get to know their own individual carers and make a difference in their lives.
Why should our clients choose you?
We are a small agency and so we can offer a more consistent package of care where the client gets to know their own individual carers. We have a schedule we can stick to so the client knows when we are coming and for how long and we tailor the package of care to their needs. Being small we can provide a much more personalized service and a Manager is always on hand to deal with any problems or issues that may come up immediately.
What changes have you made to keep your customers safe from Covid-19?
All our carers wear full PPE and this includes face masks, aprons and gloves.
Domiciliary Care
We provide care in the community. This involves helping clients with personal care, washing and toileting, food preparation, medication, and any other needs around the house. We can also get clients shopping and help them get out and about to the shops or local shopping centres, or restaurants. We tailor each package to the individuals needs.
Live-In Carer
We can provide a live-in carer who lives in the family home and helps the client or clients with their personal care, food preparation, medication, shopping, etc. They are there 24/7 to meet the clients needs and support them in whatever way they require help.
Cleaning
We can also arrange for a cleaner to come in and assist with the housework, washing, ironing, etc.