BS9, Bristol
We can help you with general building repair work when things have gone wrong in your property, from fire damage to flooding and everything in between.
Our starting point will be to help you decide if you can legitimately claim for the damage through your home insurance policy, reducing the cost of the works to you to just the excess.
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How long have you been in business?
Concept as a Business has been operating for more than 20 years.
The Bristol office is new.
What guarantee does your work come with?
We guarantee our work.
During the reinstatement works you will be visited by a Project Manager
You will then have a chance to declare you are happy with the works prior to completion. And if you are not, then the job is not complete.
We will attend to defects in line with our service agreement.
What do you love most about your job?
It's an amazing service and it's great to help people through a very stressful period. For me it's easy, it's what I do every day. For the ordinary householder it's time consuming, confusing and can take a lot longer.
What inspired you to start your own business?
A more enjoyable job. I have held very senior positions in large companies and this was my chance to work on a smaller scale, with my own personal values at the front of this.
Why should our clients choose you?
We are focussed on service, honesty and reliability. We rely on word of mouth and referrals to be successful so you can be assured that good service matters to us.
Can you provide your services online or remotely? If so, please add details.
Both, at various stages. Initially we would discuss the issue on the phone. After which a site visit is likely to be required. And after this a range of communication is available and can be tailored to your specific needs and timeframes.
Insurance Claims Management
We will take all the hassle away by:
- Checking if your claim is valid;
- Surveying the damage;
- Creating repair schedules in line with insurance practice;
- Negotiating with your insurer and their representatives; and
- Managing the contractors and quality of reinstatement works.
We would be glad to explain our services further on the phone or in-person.
We are an Appointed Representative of Citrus Funding who are authorised and regulated by the Financial Conduct Authority.