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Complete Residential Lettings Ltd

(37)
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‘20 Certificate of Excellence, 2020

About

A specialist letting agency and property management company, whose sole business is to source quality tenants for landlords and look after their properties whilst ensuring all current legislation is being adhered to. As the majority of our staff, most with over 20 years experience, are also landlords themselves, so we fully understand the importance of finding quality tenants and managing the day to day running of each tenancy.

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2 hour response time

Reviews (37)

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4/5

37 customer reviews

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29 December 2023

Reviewed on Google Maps

18 December 2023

Absolutely worst agency. Tricked me 238 pounds in name of holding deposit. Most unhelpful, worst, unworthy people. Refused to refund the holding deposit

Reviewed on Google Maps

1 July 2023

Reviewed on Google Maps

1 April 2023

The agency is very good and they responded to all my issues very quickly. Doesn’t seem to have a lot of property with them when I approached. But definitely the service is good. Particularly Maxine and Mark, responded to all our requirements well and responded immediately. More...

Reviewed on Google Maps

1 March 2023

Incredibly rude and unhelpful staff

Reviewed on Google Maps

1 February 2023

Bloody ridiculous service of the agent, when we reached there on time for viewing, she passed right in front of us. And did not even respond after that. What a pity of a service.

Reviewed on Google Maps

1 January 2023

It is the worst service provider. From the resident of Towenelle house Sutton.

Reviewed on Google Maps

1 January 2023

I don't know of any agency that doesn't keep in touch with the clients just as they are, I've been asking them for the key that accesses the back gate for more than 1 year and I still don't have it, and now Friday (16/12/2022) at 3:00 p. m. realized that the boiler is no longer working and I no longer have heat and hot water and they do not answer even though they are open until 17:00, they do not have an emergency number where I can contact them. I am extremely disappointed!!! More...

Reviewed on Google Maps

1 December 2022

Reviewed on Google Maps

1 November 2022

I would not recommend this agency at all, don't turn up for the appointments, when there is an issue with the property they don't attend to it in good time. Not a pleasant encounter at all.

Reviewed on Google Maps

1 September 2022

Reviewed on Google Maps

1 September 2022

Amazing service, no issues with the property. Straightforward application and Friendly service. Easy to communicate and a response given on the same day. Completely recommended

Reviewed on Google Maps

1 July 2022

Professional

Reviewed on Google Maps

1 June 2022

Reviewed on Google Maps

1 June 2022

Reviewed on Google Maps

1 June 2022

I have just moved out of their managed property at Coventry. It was nice clean apartment in a really convenient location. Through the year Mark and his team were responsive to necessary queries and helped sort out stuff beyond their control as well with regards to behaviour of neighbours . The online property repair portal is user friendly and a key part of their service. I would recommend this agency to any prospective tenants in Coventry More...

Reviewed on Google Maps

1 June 2022

Several issues were reported during my tenancy, none of which were attended to. One issue included the malfunction of extractor fans in both bathrooms and the kitchen. The fact that these were not replaced/repaired illustrates how little the owners cared about the property. We took the property because, although it was far from pristine, it was fully furnished and allowed pets. with On leaving, the agents reported a litany of problems and in an attempt to avoid repaying our deposit ascribed them all to our pets rather than to normal wear and tear. We are still in dispute and may have to take the matter to the deposit protection scheme. Watch this space! More...

Reviewed on Google Maps

1 June 2022

Friendly and polite staff

Reviewed on Google Maps

1 June 2022

Reviewed on Google Maps

13 December 2019

I normally don't write reviews, but this agency needs attention.WORST AGENCY I have ever rented property from. They don't care about issues raises with them. You can call them whenever you want and always talk to machine. They don't fix raised problems or they try to make you responsible for it.Very bad experience throughout, please consider twice before choosing them. More...

Reviewed on Google Maps

25 September 2019

These guys are proper legit! they got me moved-in in record time and assisted with so many other tips and pointers with me being an international student and new to the area, I even got a free ride to the flat! thanks guys! keep it up!

Reviewed on Google Maps

28 April 2019

I would recommend complete lettings highly since i found them very professional & supportive during my 2.5 years of tenancy. I like their quick response & professional approach whenever i had any issue to resolve.Each staff member was fantastic in dealing.??Good luck to Mark & entire Complete Letting's staff. More...

Reviewed on Google Maps

25 February 2019

I have been with Complete Residential Lettings for last 1 and half year in Coventry. We had happy living in rental house of their property in Cheylesmore area in Coventry. The property was clean and neat in prime location. Mark and his team were very professional and they resolve any issue reported quickly.
Thank you Mark.
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Reviewed on Google Maps

26 May 2018

Excellent, professional service that you can rely on.

Reviewed on Google Maps

26 May 2018

Really good and trustworthy team. Recommended.

Reviewed on Google Maps

26 May 2018

Mark and his team take the hassle out of letting property, nothing is problem that cannot be sorted.

Reviewed on Google Maps

26 May 2018

I have been with Complete Lettings for over 6 years and can fully recommend them. Professional, but friendly service, especially for someone who is new to the game. They make everything hassle free.

Reviewed on Google Maps

26 May 2018

As in most walks of life there are good and bad, The Complete Lettings team are certainly better than the good, in this ever more important service sector their service is second to none, honest, fair and reliable. I have used no one else for the last 15 years as a landlord and knew when Complete was Marks venture it was destined to continue in the same vein........’service is paramount’ More...

Reviewed on Google Maps

26 May 2018

I've been a landlord for over twenty-years and have used various rental agencies over that period of time. Complete residential lettings is amongst the best I have used. Mark and his team will go the extra mile for his landlords. The quality of tenants he has provided me with over the years has fit the high standard of accommodation I provide for them. Totally happy with the service Mark and his team provides...you will too. Highly recommended. More...

Reviewed on Google Maps

26 May 2018

As a landlord, I want a personal service, a quick response, and the right people put into my properties. I can vouch that Complete Residential have never let me down in all of these aspects and I recommend them to anyone looking for a hassle free experience.

Reviewed on Google Maps

1 April 2018

Been with Mark and his team from day one they are very helpful and honest, in everything that I could wish for in a management team. .
Keep up the great work Mark and thank you.
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Reviewed on Google Maps

1 April 2018

Been with Mark and his team from day one they are very helpful and honest, in everything that I could wish for in a management team. .
Keep up the great work Mark and thank you.
More...

Reviewed on Google Maps

12 February 2018

Mark and his team take the hassle out of letting property, nothing is problem that cannot be sorted.

Reviewed on Google Maps

10 February 2018

As a landlord, I want a personal service, a quick response, and the right people put into my properties. I can vouch that Complete Residential have never let me down in all of these aspects and I recommend them to anyone looking for a hassle free experience.

Reviewed on Google Maps

10 February 2018

I've been a landlord for over twenty-years and have used various rental agencies over that period of time. Complete residential lettings is amongst the best I have used. Mark and his team will go the extra mile for his landlords. The quality of tenants he has provided me with over the years has fit the high standard of accommodation I provide for them. Totally happy with the service Mark and his team provides...you will too. Highly recommended. More...

Reviewed on Google Maps

9 February 2018

I have been with Complete Lettings for over 6 years and can fully recommend them. Professional, but friendly service, especially for someone who is new to the game. They make everything hassle free.

Reviewed on Google Maps

26 May 2017

Excellent 5 star service from Complete both Mark & Julie are professional, helpful & knowledgeable. Having used them for serveral years on all my properties I would happily suggest them to any prospective Landlords. I really can't recommend them enough. Thank you, you have made renting out my properties stress free and very easy. Nicola Gibbons Landlord More...

Reviewed on Google Maps