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Clarendon Home Care

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‘20 Certificate of Excellence, 2020

About

Clarendon Home Care is a leading provider of person-centred home care and live-in care services.

Covering the Surrey area, we are a family-run business with family values at our core. We believe that there is no better care than care received at home.

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Reviews (7)

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5/5

7 customer reviews

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17 September 2023

A great place to work. They take dedicated care of their clients and staff alike.

Reviewed on Google Maps

10 September 2023

Great place to work, very supportive management.

Reviewed on Google Maps

1 February 2023

"I had the privilege of working with the Clarendon team, and it was a fantastic experience. Management was supportive, the work culture was positive, and I felt valued as an employee. The company's mission is to provide first-class home care services, They really excel at the work they do. I would recommend this company as a great place to work." More...

Reviewed on Google Maps

1 January 2023

Reviewed on Google Maps

1 October 2022

Great Company !!

Reviewed on Google Maps

16 December 2019

Good company but could improve more

Reviewed on Google Maps

8 November 2018

Reviewed on Google Maps

Q&As

Helping other people and building relationships with in the local community.

Clarendon Home Care was founded by Jackie Jones in 1994. She drew on her many years of experience as a care worker and as a care manager at Richmond Council to envision a company that not only provided daily care and support to the elderly, but did so with the belief that no care is better than care received at home.

She saw the benefits that receiving care in a familiar environment can have on the independence, the physical wellbeing and mental wellbeing of elderly people.

“Care homes have improved a lot since I was a care worker but just as I did then, I still feel that people are happier and better at home. It always saddened me to see how the people I was looking after seemed to shrink in a care home environment when I had seen them flourishing in their own four walls just a short time before.”

“With Clarendon, it was my vision that we would treat each person with dignity and respect and that we would do our best to fit around their needs. I wanted to help wherever we could and to be honest and upfront when we couldn’t. I also wanted a place where carers could feel like part of something bigger and would be given the respect and rewards they deserve for the amazing job they do.”

The goals of Clarendon Home Care haven’t changed since our earliest days and Jackie is still an active director of the company who continues to instil her vision in everybody that joins us, from our care workers to our office staff and management team.

Still a family-run business with family values at our core, we have established ourselves as a leading provider of care in the Surrey area. We are proud to have built our business and reputation on local word-of-mouth and on the quality of the services we provide.

Comprehensive and flexible range of bespoke services available to meet your needs

A family-run business that believes in a focus on the individual and their specific care requirements

Free consultations, assessments and first-hand human contact with our office team. No call centres

Care exceeds the national standards defined by the United Kingdom Home Care Association

All carers are thoroughly vetted and trained to our own high standards

Services

We’ve been providing award-winning home care since 1994. With our Home Care service, a fully-trained care assistant will come to your door each day and provide you or your loved one with the support you require, based on the personalised care plan we’ll draw up together. Some people might have a visit once or twice a week while people with more complex care needs might require up to four visits a day. Visits can last anywhere from fifteen minutes up to three hours.

Live-in care is a cost-effective alternative to residential care that allows you to maintain independence and control at home. It offers people the opportunity to build a closer relationship with one carer and to receive around-the-clock support from a trained professional that lives with you and who knows your routines as well as you do. Live-in care allows people to stay in control of their life, keep up with their hobbies, interests and routines and to maintain relationships with their family, friends, neighbours and their wider community.

We all get a bit lonely sometimes and need a bit of company. Our care team really love providing our clients with what we call sitting visits - specially arranged times for somebody to come to your home and spend an hour or two with you. Because sitting visits are free of the normal care routines, it’s up to you how you spend them. Maybe you’d just like a chat or perhaps play cards or a board game. Our sitting service allows you to really take some time to bond with your care worker and vice versa.

Our cleaning services are specifically designed to meet the needs of older or more vulnerable people and as such we put the focus not on finding just anybody to show up at your door at random times, but on the safety, security and absolute reassurance of our clients and their families. We’ll send regular carers at mutually convenient times, all of who will be dressed in our uniform and wearing a photo ID badge. All of our cleaners are interviewed in person, thoroughly background checked and fully managed by our specialist care team.

If staying indoors isn’t your thing, we can also provide somebody to come and help you get out and about. Whether it’s a trip to a friend’s, a walk in the park or even a seaside excursion, we’ll provide a fully trained care worker to drive you where you want to go and also to give you any assistance you might need throughout the day. Much like sitting visits, our out and about service gives clients time to bond with their carers beyond the many routines of daily life.

If you can’t get out to the supermarket for whatever reason or find a weekly shop hard to handle, why not let us send one of our care team to pop out and do it for you? Alternatively, if you like to go yourself but need some assistance, we can send somebody to go with you and perhaps stop for a tea or coffee along the way. Online shopping and delivery is one way to do things, but there’s nothing quite like browsing the aisles yourself!

Bills, passwords, online accounts and an app for everything under the sun! Sometimes modern life can get a little difficult to handle. If you need some help with the life admin that can get on top of us all from time time, we're here to help.

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