Chamomile Care

This is the activity that requires us to be registered with the Care Quality Commission (CQC). Personal Care covers all activities to do with the human body and the care of it. At the care consultation we will discuss and agree a routine that will be detailed in your care plan. It will include the full detail on timings and the assistance that you require. It would be helpful if, a few days before the care consultation, you made notes on when you could have used assistance and also if you could have done something else by having someone else in the house with you. It may be that you’d like to shower every day, but don’t because you have a fear of falling. A Care Worker just being present in the house could give you the peace of mind to have a shower more often.

Services we offer for your personal care:
Getting out of/in to bed.
Washing, showering, bathing and/or shaving.
Oral care
Skin, hair or nail care (only with a file, we are not permitted to cut nails)
Toileting.
Dressing/undressing.
Making of simple meals and/or microwave meals
Eating and drinking.

The range of assistance is wide and includes but is not limited to: applying creams and ointments, assisting with prescribed medication as well as more complex medical procedures such as peg feeding, compression hosiery, stoma care, catheter care and post-operative eye drops. During the care consultation it will be agreed what level of support is required and any necessary further training will be arranged.

The administration of medicated creams such as Voltarol, Anusol, Hydrocortisone or Sudocrem are all classed as a level 3 medication which will require the Care Worker to be signed off as competent. This could delay the administration of these creams. Moisturisers and emollients are classed as Level 2 as there is no active medication involved.

Medication that does not have a prescription label will not be assisted with, this includes homeopathic medicines, over the counter medication, vitamins, minerals, Sudocrem etc. We will write to your doctor, only with your permission, and ask if they agree to them being part of your medication regimen, if they agree we will administer them.

Under the regulations, all medication has either to be in the original packaging or a pharmacy sealed dosette box with a pharmacy’s label on it to enable a Care Worker to assist the right person with the right medication. Medication from a family filled dosette box cannot be assisted with or administered by a Care Worker.

We can provide companionship visits which would enable you to continue with your regular social activities, keeping links with your community and maintaining or expanding your network of friends and family.

A Care Worker could also assist you with the activities of daily living in your own home (play cards, board games, watch television or chat) but can also assist you with activities away from home (museum, parks, restaurants or to attend appointments).

As a company, we can also provide you with support in finding more information about local activity and support groups based on your interests.

This form of support involves assisting you to organise and/or continue to manage online shopping, doing the shopping locally or enabling you to go to any shops you’d like to with a Care Worker who drives and can escort you.

There is a range of domestic support we can provide, from carrying out day-to-day domestic tasks to providing visits which are to support you with householding tasks to maintain a safe and healthy living environment.

This may include, but is not limited to; helping with sorting out letters and filing important documents, cleaning, vacuum cleaning, mopping the floors, loading/unloading the dishwasher, assisting with laundry, ironing, etc.

For insurance purposes Care Workers are not permitted to do DIY tasks, clean windows or change room light bulbs.

We recognise that dementia is one of the main reasons people who are living independently look for help and support.

This extra support enables individuals to remain at home, in a friendly and well-known environment they are used to which is one of the most important factors to maintain health and well-being.

Chamomile Care’s expertise and compassion provides an opportunity to maintain continuity and regularity with a routine which minimises the risk of living on your own.

The care that we are proud to provide, is all about encouraging and promoting an individual’s independence so every Service User can live their life to the fullest.

It is our responsibility to maintain sustainable service provision to minimise Individuals exposure to unnecessary change.

Having experience supporting people with Parkinson’s disease, we understand the challenges of daily independent living.

Your plan for care and support will be person-centred and concentrate on your wishes and preferences so any of the challenges you face can be overcome, aiming for your life being the way you want it to be.

As a company, we can support you to organise and go through assessments and consultations with other health care professionals, promoting inclusion and maintaining your rights.

We will work with any other professionals or individuals involved in your support net in order to provide transparency in your plan of care, and the support you are aiming for.

We believe teams should be working together to ensure you are the center of the focus of it all.

We want to ensure all care and support is provided in a manner that is safe, person-centered and effective and we take the responsibility for ensuring your plan of care and support adapts to any changes in your condition, health, well-being as you require.

We are proud to be actively involved in this part of your life and we are committed to continue supporting you with end of life care at home should you so choose.

We believe by having an opportunity to get to know you, your wishes, preferences and having built a relationship with you, it helps us to understand your expectations and adapt support as needed to ensure that your dignity and the quality of care are not compromised.

We provide post-operative care and post-discharge care for you at home to support your recovery and re-gaining your independence.

The services may include assistance with tasks of personal care such as: mobility, toileting and continence management, meals preparation, support with your medication or house keeping, until you have re-gained your independence.

Multiple sclerosis is a life-long condition affecting the brain and nerves, causing progressive difficulties with balance, limb movement, muscle spasms and is also affecting sensation and vision.

Understanding each Individual’s specific requirements for care and support with their routine, likes and dislikes are a very important part of getting to know you to establish the expected outcomes from the service.

While providing support with activities of daily living and personal care, we aim to promote your life to be active, healthy and safe.

With the challenges and restrictions on what you may not be able to do we are hoping to play an active part on widening the opportunities for you to be as independent as possible.

Care Workers will provide care that is compassionate and competent, throughout the areas of dietary requirements, emotional and psychological well-being, physical and environmental safety and friendliness.