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Caremark Northampton

Kings Heath Industrial Estate

(31)
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About

Home care services tailored to your needs
Our dedicated care staff and management team ensures we are able to offer a broad range of home care services. The support we offer is always tailored to meet individual needs. Flexibility is built into our working systems.

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21 hires on Bark
2 min response time

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Reviews (31)

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5/5

31 customer reviews

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26 April 2024

Caremark deliver a thoroughly professional service, ongoing from the very first visit to our home by Sarah. They are always on time, which is greatly appreciated.

21 April 2024

Wonderful management and team mates👍

18 April 2024

Working with Caremark has improved my skills as they continue to provide updated trainings.The management is fantastic and amazing. They are always there to give support whenever needed. Thumbs up to management team. More...

17 April 2024

Working with Caremark Northampton has been a dream come through. One of things I love about Caremark Northampton is management Team they got the best team so far ,the give u listen ears ,and the want u to grow in your career,they best company to work with

28 March 2024

A very professional organisation

23 March 2024

Caremark began providing for my relative at the end of January 2024. I felt that my relative would be more comfortable with a male gentleman providing his care, and Ahmed became his named carer. Ahmed is professional, very kind, patient and caring. It’s always been easy to contact Sarah and Prab in the Office, and they are very supportive too. I would have no hesitation in recommending Caremark to any one else looking for care to a family member. More...

verified
23 March 2024

Home & Domiciliary Care

The care and attention when we needed it most has been excellent.

verified
21 March 2024

Home & Domiciliary Care

Caremark have been very understanding in a situation I had with my aunt who is 95 years of age. She was in and out of hospital etc and Caremark arranged care for her and were very understanding when she was returned to hospital. They sorted out the type of care that was needed, the amount of carers and when I wanted them to attend to my aunt. They were always there at the end of the telephone to give advice. I would recommend them that is why I have 5 star rating. More...

11 March 2024

Excellent company to work with. Prab is really an understanding person. One can work with them without any pressure and fear.

11 March 2024

Carers are very good with mum helping her start the day and throughout taking time to talk to her .

29 December 2023

I'm really grateful for the team taking care of my Dad. They're not only professional but also genuinely friendly, making a tough situation much easier for him. Their understanding and engagement with Dad is truly appreciated. Thanks for your excellent work! More...

verified
22 December 2023

Home & Domiciliary Care

I can’t thank Caremark enough for their professionalism; warm, caring, compassionate attitude during my mother’s last few months of her life. You provided my mum with the space to fulfil her wishes, to accomplish the things she wanted to do. In the process putting a HUGE smile on her face and mine. In my grief I am able to hold onto those memories of my mother’s happy moments with her carers. Thank you Emma, Elaine, Sarah and Prab! More...

16 December 2023

We are very happy with the service that we are receiving from Caremark Northampton. The support and service is good and the staff are friendly, polite, prompt. It is easy to communicate with the office staff and carers themselves. More...

13 December 2023

Caremark had been recommended to me as a very professional and flexible caring company. We were really impressed by how quickly they came out to assess our needs & how quickly the care package was set up. Caremark make a point of allocating you a carer who is a really good fit for your needs & personality.
My husband recently had a very serious MS flare up & as I am still recovering from surgery and radiotherapy, I was really struggling to care for him, as well as myself and our home.
Ahmed came to help for one hour in the late evening for a week to help my husband to bed and to do any household chores which needed doing. We found him to be a lovely, gentle man who was always friendly and courteous. He was a great help to us.
More...

9 November 2023

As a family, we have found the service very efficient and reliable. Whenever i have contacted Caremark, they have got straight back to me. My mother was very reluctant to receive care but the carers have won her round. We thank you for the care you provide and I would recommend your service. More...

29 August 2023

cannot recommend this company enough they provide excellent quality of care and go above and beyond for everyone off there clients , I've been with them since jan and cannot fault the care I've received they also encourage me to craft which helps with the aniexty . .. ... like the fact they do a dress down Friday:) More...

Reviewed on Facebook

verified
14 August 2023

Home & Domiciliary Care

Met with Prab and Sarah who quickly put me at me ease. They were very professional and friendly, and I’m very happy for them to take care of me

3 August 2023

My sister-in-law is a residential care nurse with many years of experience in the needs of the elderly and less mobile people. Therefore we had "inside knowledge" of what we were looking for regarding Domiciliary Care for our mother who has Parkinson's Disease and very limited mobility. Caremark Northampton ticked all of our boxes and we are very satisfied with the level of care and compassion displayed by all of their staff and management team. I highly recommend that you contact Caremark if you need any assistance or professional advice regarding home and domiciliary care for yourself or a loved one. More...

verified
26 July 2023

Home & Domiciliary Care

Caremark have been fantastic every step of the way. I first contacted them in February and they were so professional and friendly compared to other companies. They really took the time to understand my grandad’s needs and how he could best be supported. The care plan encourages and empowers him to be as independent as possible in a safe environment at home. His carers are incredible - so friendly, supportive, respectful - and he describes them as friends now rather than carers! Sarah, Ellie and Prab have been so responsive and efficient. I would highly recommend Caremark Northampton. More...

25 July 2023

Caremark are an amazing company. They have supported not just my dad but the whole family through the process of returning my dad back to his home and his independence. They continue to provide care in a supervision role and encourage dads independence while making sure he is safe. He regards them as friends and really enjoys their company. More...

8 June 2023

Caremark have been brilliant in supporting my mum and dad. The attention paid at the beginning of the process to get to know them as people was wonderful and the Carers who have supported them have been very professional, genuine and caring. Thank You.

1 June 2023

These guys are absolutely amazing, so caring and go way beyond what is expected. Thank you so much. I highly recommend them to anyone looking for a company with a heart.

Reviewed on Facebook

verified
22 April 2023

Home & Domiciliary Care

I'm am hugely satisfied with the service provided by staff and the support from the Management. I would highly recommend Caremark Northampton to anyone looking for care services in the area.

verified
3 April 2023

Home & Domiciliary Care

Caremark are wonderful. From the start they came across as caring, empathetic and there for all your needs, not just for my dad but for us as a family. From the first phone call they were friendly and professional at the same time. The carers are always prompt and are brilliant. We are so pleased we found them. It’s still early but we have not been let down in our expectations. More...

verified
24 February 2023

Home & Domiciliary Care

I cannot thank Caremark Northampton team enough for ensuring the safety and wellbeing of my in law. The carers are very friendly and always keen to go the extra mile. Do recommend using them if you are looking for that extra care and personal touch! More...

16 February 2023

Caremark are a growing team of care providers. They are providing excellent quality care for my vulnerable 94 year old mother.
The carers are very kind & motivated & the management team are super helpful, always available if you need them.
My one concern is for my mum & Caremark provides me with the package she is happy with.
More...

verified
3 February 2023

Home & Domiciliary Care

Very easy to talk to Sarah is very good at making you feel at easy with setting things up. I have not seen any of the carers but my sister is much brighter these days so they must be doing a good job. Thank you Caremark

Caremark Northampton
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Caremark Northampton

Reply from Caremark Northampton

We are incredibly grateful you took the time to leave us a review. And we are so glad to know that JS is much brighter these days. We will share this with the team involved.

verified
25 January 2023

Home & Domiciliary Care

fantastic company , would highly recommend to anyone looking for a carer weather that be for themselves or a loved one . They provide care to a very high standard ... very happy and cannot recommend you enough :) More...

Caremark Northampton
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Caremark Northampton

Reply from Caremark Northampton

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work..!!

verified
13 January 2023

Home & Domiciliary Care

Sarah provided excellent service from the very first telephone contact.
Exceptional care was provided on a 24/7 basis, and I felt my father was cared for. I have no hesitation in saying we received excellent service throughout. More...

verified
9 January 2023

Home & Domiciliary Care

Pleased to say the services provided by Caremark were truly exceptional. They showed complete compassion and commitment to their work and I'd most definitely recommend them. Thank you Caremark for everything.

6 October 2022

Brilliant communication and really pleased with the service received.

Q&As

“Seeing people at their most vulnerable and providing hope, reassurance, a simple shoulder to cry on, is an amazing feeling.” It's a challenging role helping people who would otherwise struggle, but that's something our carers actively enjoy.

After spending almost two decades in an operations-centric role where I led and managed teams in different areas of the business, I felt it was time to make a change and pursue what I really believed in.

The continued desire from within to do something meaningful for people most in need led me toward the care industry. I’m a passionate believer that it’s our duty to deliver care that makes a real difference in the lives of those who have turned to us when they need help and support.

I firmly believe that people should be able to continue to live at home independently throughout their lives, with person-centred care and support in place.
Here at Caremark Northampton, we know that high-quality home care makes an immeasurable difference in the lives of our customers and their loved ones.

Caring for our elders can be extremely rewarding and fulfilling too.
We all hope to retire and live out our golden years in comfort, surrounded by friends and entertained by our favourite activities. After years of working, raising families and contributing to society, many of us look forward to settling back and watching the world go by. Caring for the elderly enables them to not worry about the things they cannot do anymore and celebrate the things that they can, not only supporting them in their care needs, but also providing them with a valued friend and confidant.

Here are our top 5 reasons why we love to work with the elderly:

You really make a difference to their lives
They appreciate your time and what you do for them
It gives you some perspective
You can learn from their experiences
It’s fun!

You’ll always be in safe hands with Caremark Northampton. There are 6 main reasons why the clients should choose us.

Client Led Service
We offer a 'meet and greet' service and a full assessment before a care package begins. We make sure we completely understand your care needs.


Highest Standards
Our Care Staff are checked and trained to the highest standards using industry approved training. We continue monitoring staff throughout their work.


Quality Assurance
Caremark have dedicated internal systems in place monitoring the full care service. This ensures the highest quality care and that your needs are met at all times.


Client Confidentiality
Customer information is only shared once your written agreement is in place and always on a 'need to know' basis.


Transparent Culture
We have an open door policy so that clients have regular contact with a member of the management team.


Allocation of Carer
We allocate a permanent carer during the care and support period so that clients know who is visiting them on a regular basis.

Here’s how we are protecting our clients and staff during coronavirus

We take the health and safety of our clients and care staff very seriously and our priority is to ensure we can safely continue to deliver vital care to our clients during the coronavirus outbreak.

We are following the latest guidance from the National Institute for Health Protection and the NHS, including provision of personal protective equipment (PPE) such as masks, eyewear, aprons and gloves. We are also in communication with the Care Quality Commission, the United Kingdom Home Care Association and local authorities to ensure we continue to receive adequate guidance.

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