Dover, Kent
815 customer reviews
gaylene doherty
Really good cod and chips
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Peter Chittenden
I WENT THERE TO WEDDING AND THE VEGETARIAN FOOD WAS EXCELLENT.
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Yoga 10 mile
Great experience - fish and chips restaurant part of the hotel. Excellent service and perfect marshmallow hot chocolate recommendation to perfect the evening! Thanks Abbie, you were very attentive, hospitable and professional in your customer service. Would recommend to others to pay a visit.. More...
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Jack Wilson
2 night stay at the hotel. Impressed with the rooms and the cost comparatively what you get. Clean and comfortable.I ate in the fish and chips cafe/restaurant next to the hotel. Abbie served us and made our meal experience an excellent service and it was done with professionalism, key here was she provided a personal touch and recommendation which made the experience a lot better. So thanks Abbie.Room service excellent quality but limited menu, plus £5 tray charge is steep!! More...
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Stevenba440
Had breakfast here the other day after me and my friend had an early morning trip, came in to find Parshad on the breakfast desk who welcomed us incredibly professionally and warmly, quickly found us a seat with a fantastic view over the sea front and the perfect place to watch the sunrise and got us our teas and coffees which were unlimited. Breakfast was all buffet style which was all amazing even with my friend being a picky eater he found the bacon perfectly cooked and the sausages amazing, I loved the pastries and the large range of fruit and fruit juices. We did 3 trips each to the buffet filling our plate each time and could still go back for more, my friend had a waffle that was made for him and was full up after that, where as i finished off with a final bowl of porridge. Cannot wait until we have another early morning start as we will 100% be going back as the food is amazing and the service second to none. More...
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John Kirk
Visited for a lunch time tea for two. (took the kids with us) have to say it was a very enjoyable experience. The Hotel was very nice and was greeted with a warm welcome. The staff were very attentive and Melanie was especially friendly. Also had a look round the hotel and very clean and new. The pictures on the website do not do it justice. Highly recommended for anything!!! More...
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Gemma Porter
absolutely this place Rocks .the food is amazing. the staff and managers carnt do enough for you .nothing is to much trouble . very highly recommended. x
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Diane Miles-Bowes
Attended a Retirement afternoon tea today for a much loved colleague and friend. Lovely restaurant, excellent service and attentive staff and really delicious food - Thank you
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TripAdvisor Reviewer
Yesterday we celebrated my Mother's 80th birthday with an afternoon for 40. We had a wonderful time, the food was lovely and plentiful, the service from Luke and Julius was both friendly and efficient.
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TripAdvisor Reviewer
Lovely hotel newly renovated overlooking the sea. We had a relaxing time at the spa and dinner at the restaurant. The bartender was friendly and offered a cocktail of the signature. We will come again.
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gazzaline Wayne
Lovely function roomvery attentive staff made Mums 80th such special day thank you.
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TripAdvisor Reviewer
Went into hotel today for a meeting and to have some lunch, we decided to try the fish and chips and was not disappointed! ! Big chunky chips and super crispy battered fish was amazing, and staff could not have been more attentive! ||As we were leaving we walked through the official dining area where there were lots of people taking afternoon tea, which looked spectacular, will definitely be booking in for that on our next visit. ||Beautifully decorated with an elegant feel, polite courteous staff and fantastic food, couldn’t think of a better choice for an afternoon entertaining a business associate. ||Will be returning and know where I would’ve staying should I wish to overnight in Dover! More...
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TripAdvisor Reviewer
Myself and 2 friends visited the hotel yesterday for lunch in the chophouse. It was a birthday meal and certainly didn’t disappoint. The table had been decorated and we were given a lovely seafront view. Carla and Emily were so attentive and nothing was too much trouble, including bringing out a cake with candles and singing to the birthday lady! Food was delicious too, we had a lovely time and would highly recommend. More...
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TripAdvisor Reviewer
I would like to say that my wife and I really enjoyed our stay in this hotel on Sunday 17th November. |My thanks go to all the bar and restaurant staff on duty that day and you are a great credit to the hotel as nothing was too much trouble to do ,not only that the staff were the most friendly and helpful and especially Megan on the front desk would definitely recommend this hotel to anyone. Once again thank you to all the staff on that day and evening and the meal we had in the restaurant was lovely. |Mark Brown More...
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TripAdvisor Reviewer
Nice hotel by the sea over looking the dover port and backdrop to the iconic white cliff and castle with free parking and two great restaurants with good food and service. I would definitely go back again.
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Marina Mostovaia
We had a good weekend. Staff was friendly
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Eno Bera
Nice place.Clean rooms, Friendly staff and the sauna was good.the sea view fantastic.
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Toni Robinson
We hosted my best friends baby shower here. The food was lovely and staff were very polite and professional. Special thanks to Loran and Carla for being amazing and helping to organise a great afternoon! Xx
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Megan Mgn
Had my baby shower here, was a lovely venue. Food was great and really helpful staff. Would definitely use them again.
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TripAdvisor Reviewer
We couldn't fault the staff involved with the running of my daughter's wedding reception. They did everything quickly, efficiently, discretely and with a smile. Nothing was too much trouble. Special thanks to Luke, Clemence and the reception team that weekend. The dining room was beautifully laid out for us, and the sound system, the food and the excellent service during the meals ensured a really top quality experience. Luke checked in with me several times during the event to ensure all was well. All I could say was, " Perfect!" More...
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Stephen Gene Morris
Afternoon tea at Best Western Plus Dover. Sandwiches cakes and scones, and of course tea. Delicious food, good quality and quantity, ambiance delightful (tinkling ivories) and views of the sea and harbour. Exceptional service, we will be returning. More...
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TripAdvisor Reviewer
We had a good overnight stay here, room was comfortable but a little chilly, the staff were very friendly and helpful and are a credit to the hotel. Little disappointed in the spa, my wife and I both had the same treatment but she had soemthing different to me which was a bit odd. More...
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Hotels.com reviewer
Everything was great from check in to check out.There was a step up to the toilet in the bathroom which could catch someone out if visiting the loo while half asleep but all in all a very pleasant stay.
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Aldo Antolini
Tipica atmosfera "british", elegante ma familairene accogliente. Ottima posizione sul mare e facilmente raggiungibile
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TripAdvisor Reviewer
Dover Marina Hotel; I have stayed in for a short time but it was such an unforgettable experience. |The staff; mainly the receptionist Lucy who checked me in and checked me out as well with a very unique smile and welcoming voice. So special really. |Everybody in here is friendly and offering help by all means. |It is a time that; must be repeated one day for sure but for holiday and not for business!!|Thank you best western hotel! More...
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Hotels.com reviewer
Beautiful hotel on the sea front - very quiet. Great gym and spa. The restaurant was lovely and not expensive - the food splendid. The bar staff were very friendly too. Room was large and comfortable. More...
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TripAdvisor Reviewer
Great hotel with superb restaurants, the chophouse and wheelers. Comfortable and spoiled with a Pierre Marco White menu. ||From a fantastic breakfast to an amazing lunch. The hotel does a fully booked afternoon tea. Customer service has been par excellence from check in to check out. More...
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Matthew Cragg
Beautiful views overlooking the harbour from the Marco Pierre White English Chophouse in the hotel, friendly staff throughout, will definitely be back
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Thiru Vasagam
Director Mr Rajaseelan and his team are providing excellent services in all areas of the hotel. Every time I visit I am impressed with their level of care and customer service. Great hotel and great services.
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Vathees Varunan
Superb Hotel/View and Very good services. I must tell that food also best
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Russell Fernandes
Beautifully appointed room with balcony and fantastic sea views!.. The Marco Pierre White experience was particularly special and the service from the staff exceptional.
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Sharon Jeavons
Amazing place. Staff welcoming. Had an enjoyable experience
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Jayne Brookes
A stylish mix of an older building with funky furnishings very close to Dover port, sea-view room, comfortable bed, clean a bit on the small side but after 10 hours stuck on the ferry it did the job! Breakfast was fab - don't pre-book as there are many breakfast choices. More...
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TripAdvisor Reviewer
Great location on the waterfront at Dover and close to Dover Castle & White Cliffs, both must see sights. The hotel room was clean and nicely set up with ample space. The restaurant provided perfect meals, and on this trip it was hard to beat the cheerful and friendly service provided by Carla & Belinda in the evenings. Well done!! More...
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TripAdvisor Reviewer
I was pleasantly surprised by the high quality and great location of this hotel. It was a pleasure to have a comfortable room with a sea view and balcony overlooking the beautifully regenerated seafront. Jessica L was a particularly friendly and efficient staff member. Highly recommended More...
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Narinder Didially
LOVELY PLEASANT STAYWe had travelled from North to Dover to celebrate my moms & sisters birthday & I can not fault any of the staff employed there. All went that extra mile to make it a Fab stay accommodating are every needs for a memorable weekend. Bar staff excellent customer service. Spa facilities & staff too were very helpful & Sara was excellent. Food through out the hotel was a treat. General manager running the place was a pleasant man & catered for our needs. Bedrooms are lovely although view from back shows scaffolding due to works but sea view rooms are worth every penny. Nice decor and fab location. Thank you to all the staff More...
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TripAdvisor Reviewer
From the warm ‘Welcome’ at reception all the way through to the helpful Bar and Restaurant Staff, the service I received was exceptional and some of that credit certainly goes to Suresh the General Manager! ||||The sea views from my room were stunning and the Hotel has Benefited from recent investment which has been tastefully done and very much in keeping with its Victorian character.||||There are two Marco Pierre White franchises on offer, I opted for the restaurant which had an excellent choice and the benefit of having fresh produce sourced daily was evident in my fish main! Overall exceptional and I would just come hear to eat were this more local to me.||||Highly enjoyable stay which I would be happy to recommend. More...
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TripAdvisor Reviewer
Visited this place with my wife for a two nights stay a few months back all the way from Birmingham. Honestly, both of us loved it. The rooms were of great standards and exceeded our expectations. Meanwhile, the food served at the chophouse which is the main restaurant is of brilliant taste and variety. Also,the bar and lounge area was very tidy and it is a superb place for relaxing along with their delightful range of cocktails.Specially Cha and the team was really supportive as they assisted us and recommended the best picks. Super friendly and customer focused staff. Overall, loved every bit of the stay as they made us feel at home within these two night stay. More...
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Billy Mitchell-Reid
Very helofull staff and lots if nice things to buy at reasonable prices
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TripAdvisor Reviewer
Craigs karaoke and disco were booked to provide the sound system for the very talented Ben Milberry soul singer at this venue for a recent wedding. From arrival to departure the staff were attentive and helpful. They went out of their way to ensure that we had everything we needed to make the evening a success. We also had the pleasure of chatting to the general manager after the event, he was keen to find out how we felt the evening had gone and to ensure that the staff had provided the high level of service he expected. We were extremely impressed and wouldn't hesitate to work there again. Well done to all involved! More...
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Hotels.com reviewer
Really nice, clean, and quiet stay. Was in a good location, will come back again if im ever in dover.
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Occulti O
Face à la mer.
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Nicolas BARGELES
De belles chambres avec vue sur la mer. Petit déjeuner très bien, presque les pieds dans l'eau. Bonne adresse pour une étape.
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XIAOLIN
跟朋友来多佛尔看白崖,酒店就在海边,附近餐厅和酒店餐厅都还算多,基本上吃的就在这个附近,离白崖不是很远,但是如果天气不好的话建议就不要去了,白崖会提前关,而且白崖的步行路线不是特别好
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TripAdvisor Reviewer
Lovely old hotel, tastefully decorated and really nice helpful staff. ||||Only downsides were that, as we were the last people needing a family room to check in that day, we had the least space for the most children ( confirmed by the staff) and there were concerns the extra bed could not fit! We had booked this room in plenty of time and the booking notes of 2 adults, three children were read back out to us when we checked in! One of the pull out beds had safety caps missing on one side, two of our family ended up with badly bruised legs from not being able to get round it easily in the limited space. We had also had to pay a surcharge for this room. Room was lovely with fab views, just not big enough and clearly a booking oversight.||||Also concerned that the smoke alarm had been covered over ( by a previous guest )||||Staff did their best though and were very helpful and the hotel is lovely and in a great position. More...
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TripAdvisor Reviewer
Was staying at this hotel for one night only. Had booked a twin room through Booking.com however on arrival we were given a double |Jessica on reception was a star trying to reconfigure other bookings to help us out. in the end stayed where we were |Room was large airy and with an expected balcony. Sadly, due to driving rain we could not enjoy it|The room was immaculately cleaned called down for extra coffee and sugar delivered to the room within 5 minutes |Stayed here a number of years ago still the old girl is tired in places but comfortable and warm |Notice the addition of MPW Restaurant, unable to take advantage as we had already made prior arrangements for dinner that night.|If you are looking for a great hotel that is affordable, clean and comfortable? Book here. I will be back More...
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TripAdvisor Reviewer
Waterfront location is excellent. Great views and easy taxi or car ride to local sites. Would have rated the hotel Excellent (5) but the room size I was given was too small. However, there are big U.S.-style and size rooms and Floor #1. Be sure to request these when booking. The front desk staff is excellent, especially Megan, who will go to great lengths to accomodate your requests. The hotel Maintenance/Electrician (Tom) was also fantastic, assisting with electric converters. All the food in this hotel, including the buffet breakfast, was really delicious and worht it. More...
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John Johannessen
Fantastisk
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TripAdvisor Reviewer
Food lovely , bar service lovely , room was nice just the bed was slightly off and you felt like your head was down a hill. We also had a bit off an issue with the room we thought we had not a major problem. Overall nice stay and the spa facilities are nice. We had a really good hot stone massage ! || More...
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Malcolm Mcneill
Very nice location with a great view of the channel, food was great
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