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AT HAND SUPPORTED LIVING SERVICES LIMITED  logo logo
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AT HAND SUPPORTED LIVING SERVICES LIMITED

Multiple locations

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About

Company Profile: AT HAND SUPPORTED LIVING SERVICES LIMITED - Trading as "AT HAND CARE"

Overview:
AT HAND CARE is a leading domiciliary healthcare provider based in the United Kingdom. Established with a commitment to delivering high-quality, personalized care in the comfort of our clients' homes, we specialize in offering a range of healthcare services tailored to meet individual needs that includes, Live-in Care.

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Reviews

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Q&As

"I love being a care assistant because it gives me the opportunity to make a meaningful difference in the lives of individuals who may be facing health challenges. What I find most fulfilling is the chance to provide genuine support and companionship to those in need. Every day, I get to contribute to their well-being, ensuring they are comfortable, cared for, and able to maintain their dignity.

The personal connections I build with residents or clients are incredibly rewarding. It's not just about assisting with daily tasks; it's about fostering a sense of trust, understanding, and respect. Witnessing the positive impact my care has on their lives, whether through a smile, a shared story, or improved well-being, is truly gratifying.

Moreover, I appreciate the collaborative nature of the care environment. Working alongside dedicated healthcare professionals and being part of a team that shares the same commitment to enhancing the quality of life for those we serve adds another layer of satisfaction to my work. It's a fulfilling journey, and I am grateful to contribute to the overall health and happiness of those under my care."

"Several factors inspired me to start my own healthcare business. Firstly, I have always been deeply passionate about making a positive impact on people's lives through healthcare. Over the years, working in various capacities within the industry, I've witnessed both the incredible advancements and the areas where there is room for improvement.

The desire to provide more personalized and compassionate care has been a driving force. I believe that every individual deserves tailored and empathetic healthcare solutions, and starting my own business allows me to create an environment where this vision can be fully realized.

Another motivation stems from recognizing the evolving needs of the community. With the changing landscape of healthcare and the increasing demand for accessible, high-quality services, I saw an opportunity to contribute in a meaningful way. I wanted to establish a healthcare business that not only addresses current challenges but also anticipates and adapts to the future needs of our community.

Additionally, the prospect of creating a positive and inclusive work culture has been crucial. I wanted to build a team of dedicated professionals who share the same commitment to excellence, innovation, and, above all, putting the well-being of our clients or patients first.

"Choosing a healthcare provider is a significant decision, and I believe our commitment to excellence sets us apart. Here are several reasons why clients should choose us:

Personalized Care: We understand that every individual has unique healthcare needs. Our approach is centered on providing personalized care plans tailored to address each client's specific requirements, ensuring a comprehensive and effective healthcare experience.

Compassionate and Dedicated Team: Our team is not just comprised of skilled professionals; we are compassionate individuals dedicated to the well-being of our clients. We go beyond the technical aspects of healthcare to establish meaningful connections, fostering an environment of trust and understanding.

Innovation and Adaptability: We stay at the forefront of healthcare advancements, embracing innovation and new technologies to enhance the quality of our services. Our commitment to continuous improvement ensures that our clients benefit from the latest developments in the field.

Community-Centric Approach: We are deeply rooted in the community we serve. Our services are designed to be responsive to local needs, and we actively engage with the community to ensure our healthcare solutions align with their expectations and preferences.

Transparent Communication: Open and transparent communication is the foundation of our client relationships. We keep our clients informed, involved, and empowered throughout their healthcare journey, fostering a collaborative and supportive partnership.

Our Customer Reviews: Our track record speaks for itself. We have a history of delivering positive outcomes for our clients, and our testimonials reflect the satisfaction of those who have entrusted us with their healthcare needs.

Holistic Approach to Wellness: We take a holistic approach to healthcare, recognizing the interconnectedness of physical, mental, and emotional well-being. Our services encompass a comprehensive view of health, promoting overall wellness and a high quality of life.

In conclusion, our commitment to personalized care, compassion, innovation, community engagement, transparent communication, an excellent track record, and a holistic approach to wellness make us the ideal choice for clients seeking exceptional healthcare services."

Here is the link for our reviews: https://www.homecare.co.uk/homecare/agency.cfm/id/65432249057

We provide our services to clients in their own homes. We offer short visits, overnight care as well as live-in care.

In light of the ongoing COVID-19 pandemic, we want to assure our clients that their health and safety, along with that of our staff, remain our top priority. Following the government guidelines; we have implemented a series of measures to ensure a safe and comfortable environment for everyone.

1. Stringent Sanitization Protocols:
We have enhanced our cleaning and sanitization procedures, focusing on high-touch surfaces and common areas. Our facilities undergo regular deep cleaning to create a hygienic environment.

2. Personal Protective Equipment (PPE):
Our staff is equipped with appropriate PPE, including masks, gloves, and other necessary gear, to ensure both their safety and yours during any in-person interactions.

3. Screening and Health Checks:
Before attending any call, we conduct health screenings to identify potential risks. If you or anyone in your household is experiencing symptoms or has been in contact with a confirmed case, we will plan accordingly.

4. Staff Training:
Our team has undergone comprehensive training on COVID-19 protocols, ensuring they are well-prepared to provide care in a safe manner.

7. Regular Updates and Communication:
We will keep you informed of any changes to our services or protocols through regular updates. Transparency and clear communication are vital during these times.

We understand that these are challenging times, and we are committed to adapting our services to meet your needs while prioritizing safety. If you have any questions or concerns, please feel free to reach out to our team.

Services

Support with your personal care and wellbeing at home

*A carer can visit you at home to support you with:
*Help with washing, bathing, showering and dressing
*Help with your hair care or apply makeups
*Help with your oral care including dentures
*Using the toilet and managing incontinence
*Getting settled in the evening and ready for bed​

Companionship and befriending

*Getting out, for example to a lunch club or church
*Visiting your family members or friends.
*Going for a holiday

HOME HELP
Home help covers all areas of housekeeping to help you live comfortably in your home while keeping it clean, tidy, and safe. With home help, you can receive assistance with daily household chores by being given a helping hand with
*Cleaning, Change bedding, Ironing
*Doing the washing up
*Doing the laundry
*Doing simple gardening
*Taking rubbish bins out,
*Decluttering and arranging your space
*Sweeping the floor, Vacuuming dusting etc.

We may also help you with:

*Collecting prescriptions or your medications
*Remembering to take your medicines
*Visits to the GP or dentist.
*Preparing meals and drinks
*Doing your shopping and other errands.
*Relief care

Over night Services
Our overnight service is available for you to use whenever the need may arise. It could be for a short period while your own family carer is away or at a time when you feel personal stress and do not wish to be on your own.


Live in Care Services
Live-in care provides continual, round-the-clock care from a devoted carer who stays with you in your home, delivering a helping hand at any time. We recognise that being supported by or caring for a loved one with care requirements can be stressful. As a result, our live-in care is tailored to your specific requirements, routines, and preferences. With live-in care from our trained team, you and your loved ones can focus on what is most important: spending quality time together.