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Allan Menzies funeral directors  logo logo
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Allan Menzies funeral directors

Stepps, North Lanarkshire

(59)
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1 hire on Bark

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Reviews (59)

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5/5

59 customer reviews

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3 December 2019

I recently had to use the service for my Mammy and I dealt with Paul. There are not enough words to explain how much of the stress and worry he took out of dealing with everything for me. He is thoughtful, helpful and caring, and goes out of his way to listen, so he remembers what you tell him. He made sure my Mammy was treated with dignity and respect and he also made sure I was ok too, this was my first time organising a funeral. Just been in to pay balance and sat talking to him for 30 mins, he was concerned how I was and not in a rush. Paul is a credit to Allan's team. Thank you. More...

Reviewed on Facebook

27 November 2019

I would recomend alan menzies for there outstanding sevice ,support and aftercare services . The loss of my mother was hard enough but with the support of paul and alan nothing was too much they were there for my family no matter what we needed . Thanks again for everything it will never be forgotten .I would also like to thank the rest of the family at alan menzies funeral directors. More...

Reviewed on Google Maps

24 November 2019

Thanks to paul alan and the family for all the support and care they took during our time of sadness . We would 100 % recommend alan menzies funeral directors for there professionalism during our loss of our granny doc . They were always there for care and support thanks again . More...

Reviewed on Google Maps

6 November 2019

Alan is one of the best guys there is, with his job he puts everything into his job. He has helped my family a lot and nothing is ever to much for him. Late night calls & texts and he reply’s within minutes his service is amazing. 5 star business! More...

Reviewed on Google Maps

25 October 2019

couldn't had get through organising my dads funeral without them. took all the stress off me and made it so much easier knowing my dad was left in the best hands. what a beautiful send off it was thanks to them x More...

Reviewed on Facebook

11 September 2019

Cant thank Allan, June and the other staff enough for helping my partner and his family give their brother (jack) the send off he deserved. They were so kind and bent over backwards to help from start to finish. Everything was done perfectly, Thank you soo Much ❤️ More...

Reviewed on Facebook

5 September 2019

Can’t thank Allan and his family enough for taking care of my dad, John, who sadly passed away on the 16th August. During this difficult time we were really taken care of and put at ease, we don’t know what we would have done without they’re guidance and support. The attention to detail from start to finish was outstanding and all of the personal touches Allan added for us and my dad were very much appreciated. We couldn’t have asked for a better service on my dads final journey. More...

Reviewed on Facebook

25 April 2019

I would like 2 say a massive thank u 2 Allan and his team for giving my nephew Kyle a beautiful send off yesterday. Use done an Amazing job. We can't thank use enough for everything use have done for myself and the family. And 2 Peter for a beautiful service. More...

Reviewed on Facebook

25 April 2019

You all have made the worst most frightening time in my life easier to get through. The care you have taken of my grandmother is astounding. I could never have wanted or asked for any better than you all. Thank you will never be enough! More...

Reviewed on Facebook

23 March 2019

absolutely brilliant. allan and staff wer great from start to finish. thanks guys xxx

Reviewed on Facebook

9 March 2019

attention to detail was beyond our expectations. great service and couldn't do enough for us during this sad time. nightly recommended.

Reviewed on Facebook

15 February 2019

There are no words to express the care and attention we recieved from Allan, June and Paul, From the moment the first phone call was made Allan went above and beyond to take a lot of the pressures of our family, contact was made all the time leading up to the funeral and courtesy calls on morning before being picked up, Allan and staff value what they do from the bottom of there hearts and take really good care of your loved ones so once again Thank you so much the Mclaughlin Family.

Reviewed on Facebook

8 February 2019

yes I would do everything for you appreciated all he done for our family

Reviewed on Facebook

5 February 2019

Brilliant service , nice people , not one complaint, would definitely recommend, thank you.

Reviewed on Facebook

18 January 2019

1st class service from beginning to end thank you allan & all staff , can’t thank you enough for a 5 ⭐️⭐️⭐️⭐️⭐️ service for Archie on his final journey , don’t know where we would have been without your guidance & support at this very sad & difficult time , Patrica & family thank you from the bottom of their hearts ♥️ very professional & caring ,thank you Allan for everything & Also a special mention to Peter , you sir are a gem , thank you for your beautiful words & time & reading of Amy’s note to her dad xx Thank you Patricia & family Thank you from me , Allan & peter you all made a very hard day a little easier & for that I thank you most sincerely ♥️ xx

Reviewed on Facebook

21 December 2018

We cannot put into words how grateful we are to Allan & the team for the great service that they provided us with when our beloved mum/gran,Mary passed away. From the first meeting with Paul, we knew we had made the right choice.The service they provided us was exceptional, they listened to our stories about our mum/gran, offered recommendations for the flowers, order of service and other things and all of this was perfect. Nothing was ever a problem, if we had any questions we could call Allan up and he would put our mind at ease. Such professional, friendly and caring manner from all staff. From the bottom of our hearts, thank you for everything. More...

Reviewed on Facebook

8 November 2018

he was so under standing about what i wanted

Reviewed on Facebook

10 October 2018

I am so glad we chose Allan Menzies, took really good care of us at our hardest time and truly professional. Allan and his staff were amazing and did absolutely everything for us. Cannot thank them enough xxx

Reviewed on Facebook

5 October 2018

Allan knows our family and given great service on several occasions so it was only right that our family went to Allan after the death of our beloved sister/auntie/mother/nana. Rose Brady What a fantastic service we were provided from the first meeting on wards. Even though Allan knows the family he was so professional every step of the way. Our family would like to thank you all from the bottom of our hearts for doing a amazing job. More...

Reviewed on Facebook

12 September 2018

Thank you so much Allan for all the care and support you gave me and my family during our recent loss. You made sure my husband got the send off he deserved taking care of everything we asked for. You went above and beyond to help me through this extremely difficult time and I can't thank you and the rest of your staff enough. I would highly recommend you to anyone. More...

Reviewed on Facebook

28 August 2018

would recommend these guys the done my partner Mary Frances mcneish in 13 July 2018 the done a brilliant job so helpful and respected my partner me and my daughter we're so happy.

Reviewed on Facebook

24 August 2018

the service from start to finish was excellent such nice people would highly recomend them to everybody i know

Reviewed on Facebook

21 June 2018

Incredible professional service provided by Allan, he made sure every detail was taken care of and I would fully recommend him. Great support and advice throughout. More...

Reviewed on Facebook

25 April 2018

Allan and June are nothing but amazing, their compassion and genuine care is second to none. After the sudden loss of our mum last year I would honestly recommend to anyone. Thank you for making something so heartbreaking into something full of love, respect and full of lovely memories � More...

Reviewed on Facebook

23 April 2018

From the moment I spoke to Alan on the phone I knew our mum/Nan/great Nan would be looked after in the way that we would want to do ourselves. He took time to listen to what we wanted and answered all our questions and put up with us popping in and different times. He also offered suggestions that made the final touches more special.His recommendations for where to get flowers and have the purvey were 1st class. He made sure that we were happy with everything that he was doing. On visiting mum in the parlour he had laid her out looking so peaceful that even though we were distressed we were also happy that she no longer had confusion and pain crossing her face. On the day of the funeral he gave a courtesy call to ensure all was well. My uncle who uses an electric wheelchair was helped into the limousine by Alan and his staff in a very caring manner. We were really pleased from start to finish with the whole process and we would recommend Alan Menzies funeral directors for the burial of your loved one. More...

Reviewed on Facebook

24 March 2018

excellent professional service for my wee cousin ann,s funeral

Reviewed on Facebook

9 February 2018

Allen I would like to thank you and your staff in organising the funeral of my dear husband Charlie your care and dedication made this very difficult time a lot more bearable. Every thing was done in a very compassionate and professional manor , many thanks also goes to Rev Peter and Dave the piper . I would highly recommend your company the Miller family More...

Reviewed on Facebook

7 January 2018

Thank you so very much Alan Menzies & Staff for looking after our brother stewart who sadly passed away on Christmas Eve.We cannot put into words the appreciation we have for yourself & your staff for the professional & beautiful send off you gave our brother stewart .And for tony welsh for the service.Thank you very much. The Anderson Family More...

Reviewed on Facebook

20 December 2017

Allan on behalf of the family thank you for arranging our mum's funeral Your care and compassion was excellent Nothing was too much trouble for you , arranging everthing for us Cannot thank you enough xx

Reviewed on Facebook

20 November 2017

Excellent service ,,, could not fault a single thing ,, I,m so thankful that I chose Allan Menzies for my husband of 38 years funeral. I am amazed at the service they gave . I can honestly say they went above and beyond anything I expected. Thank you Allan and you,r team. God Bless More...

Reviewed on Facebook

30 October 2017

Lovely service for my sisters passing They were so lovely and helpful

Reviewed on Facebook

22 December 2016

A huge thank you to Allan and staff for helping me make everything perfect yesterday as we said farewell to my wee "maw" I dont believe things would have went as smoothly or so personally if we would of chosen any other parlour. The expertise and compassion you guys showed was second to none. Yous helped me remember its ok to bring laughter into saying goodbye because we are remembering the person and celebrating their lives aswell as mourning it. Once again Thank you love The Samson Family xx More...

Reviewed on Facebook

28 October 2016

Allan and his staff are amazing thay go out their way to help you thanks for all your help

Reviewed on Facebook

20 October 2016

Allan has supported my family on a number of occasions over the past year, but recently he supported my partner and his family following the passing of their mum. All it took was a phone call to Allan and a huge weight was lifted from their shoulders as he sprung into action. You don't often find someone with the values and principles that come naturally to Allan and his caring nature is first class. Allan, June and their staff team are very professional and provide a first class service. xxx More...

Reviewed on Facebook

verified
16 October 2016

Funeral Services

They go beyond 100% to make an extremely emotional and sad time in one's life endurable. I would highly recommend them they are a 5* team.

12 October 2016

Allan is compassionate and understanding, at 26 I had no idea of the process but Allan made everything so straightforward, he even putting us in touch with a Minister. He even offered more personal touches for us to make things even more perfect. Allan kept us up-to-date with everything, and told us everything that we needed to do. Allan asked us to send in photos and he put these to music making saying goodbye a little easier. On the day, everything went so smoothly, between Allan and the Minister we got the service we wanted. More...

Reviewed on Facebook

7 September 2016

Thank you to Allan and his staff for all the help and support with the arrangements for our mum. This is the most difficult time you have after the passing of a loved one and this man shows you compassion and empathy to help as much as he can to make this about the loved one lost. Highly recommend

Reviewed on Facebook

4 June 2016

Allan showed the greatest care and attention to detail when he helped us lay out Wee Mum to rest. To say he goes above and beyond his duties as a Funeral Director is an understatement. Allan helped us in every way to ensure we gave my Mum the best send off possible. Nothing was a problem and he was always at the end of a phone 24/7 or would meet with us at anytime to help us with our loss. We couldn't have asked for anyone better to help us through a very sad and difficult time, he's such a lovely, kind person and shows he really cares.It may not be my place to say but when I saw the negative review about Allan's services left by a Melissa Bradley, I felt I had to comment, as not only is it complete nonsense and disrespectful to Allan and his family but it's also disrespectful to my family and my Wee Mum, plus all the other families Allan has helped. I actually take offence at her comments, as she is definitely not talking about the person who was there for my family and I have not left a fabricated review to make Allan's business look better either, he is genuinely very good at what he does and I would recommend him to anyone.Melissa is either getting herself mixed up with someone else or just a malicious troll.In reply to your comment Melissa Bradley and your insinuation that my review was made up and a coincidence it appeared after your review: if you happened to read my points properly you would see I admitted to commenting after I read your malicious words regarding Allan's service.I find it highly insulting that you would make an allegation stating my Mums passing was a mere story and that all the other families who have expressed their appreciation to Allan are making up a death in their family too.Your new post just merely serves the purpose of showing what a disrespectful person you are because if you had truthfully suffered the pain of losing a loved one, you would understand that when someone goes out of their way to make the process so much more easier to deal with for you and your family, then of course you would want to defend them.Maybe, rather than writing horrible untruthful words about a kind, caring person and disrespecting all of us families who have genuinely lost a loved one, you should crawl back under the stone you came out of. More...

Reviewed on Google Maps

4 June 2016

Allan Menzies was amazing from start to finish when i lost my son 2 years ago come April he took care of everything from start to finish he is truly amazing at what he does he took the stress to let us grieve without having to worry about everything else he also helped our family when my dad passed away and also with my little grandson who was born sleeping and once again he done us proud he would bend over backwards to help in any way he could and to make things run as smoothly as possible i would recommend allan to anyone who needs a funeral director along with the company he worked for when he helped us in our time of need he is amazing at his job and the effort he puts in is excellent cant thank him enough keep up the good work allan xxAnd my post has came up carole hendry but my name is carole hughes and allan even pointed us in the right direction to get my sons headstone sorted to as i said this is the kind of guy allan is he will help you in any way he can and everyone end up in debt with a funeral as you have expenses that cant be avoided regardless of which funeral director you choose to go with xxx

Reviewed on Google Maps

4 June 2016

Allan was very professional & made sure all our arrangements for my Brothers funeral were perfect.

Reviewed on Google Maps

25 March 2016

I would like to say thanks to Allan for being the compassionate person that he is, for taking the extra mile to ensure everything would turn out as well as it did at my sister Mary's funeral yesterday. The service was beautiful and Mary would have been as proud as we all were with everything that took place from the very beginning to the end. Thank you for everything that you were involved in.. More...

Reviewed on Facebook

24 March 2016

Thanks for my aunty funeral service yesterday Would highly recommend your service thanks again x

Reviewed on Facebook

24 March 2016

I can highly recommend allan Menzies.from the 1st phone call to the final day.we were not just a number.very personal friendly service . my sister would have been so proud .so thank you from our family xx More...

Reviewed on Facebook

24 January 2016

Both my uncles passed away a week apart and Allan dealt with both funerals

Allan gave excellent service from start to finish. He went above and beyond to make sure the family had less stress as possible.
I have recommended his services to friends and will definitely be using this company again.
Allan is compassionate caring sympathetic and most of all professional in his work.
More...

Reviewed on Google Maps

24 January 2016

Allan Menzies done our mums funeral we were and still are greaving and Allan took that bit of pressure off us by doing absolutely everything he went beyond what other funeral directors do I'd recommend him 1000% we were that upset and stressed and he just made it easier so Allan thankyou so much from the Skinner family I'm sure we made our mum proud?Xx

Reviewed on Google Maps

23 January 2016

My family cannot thank Allan enough for the help he has provided us in our times of need over the last year. Allan goes above and beyond all and makes sure that every single detail is taken care of. We truly appreciate everything you have done for us Allan, it will never be forgotten. More...

Reviewed on Google Maps

23 January 2016

At a time when attention to detail, and a truly personal approach is called for, I have experienced first hand the lengths at which Allan goes to to ensure that everything went smoothly.

Allan helped with my wife's grans funeral, and took all of the stress out of the experience.

The level of comfort my wife took from this is immeasurable, so much so that we are going to use Allan in our own plans for when the day comes.

I would not hesitate to recommend Allan to anyone needing help in their time of need, a truly caring man.
More...

Reviewed on Google Maps

23 January 2016

Allan delt with my baby daughters funeral. All I can say is he goes beyond further for his clients. Ive never met someone who has such passion in their jobs more than what he does. The care and attention help and reccomendations he gave me was out of this world. Would reccommend his service to anyone. More...

Reviewed on Google Maps

23 January 2016

The personal care and attention giving by you was more than we could have hoped for when our mum past away we can't thank you enough

Reviewed on Facebook

23 January 2016

Allan showed the greatest care and attention to detail when he helped us lay out Wee Mum to rest. To say he goes above and beyond his duties as a Funeral Director is an understatement. Allan helped us in every way to ensure we gave my Mum the best send off possible. Nothing was a problem and he was always at the end of a phone 24/7 or would meet with us at anytime to help us with our loss. We couldn't have asked for anyone better to help us through a very sad and difficult time, he's such a lovely, kind person and shows he really cares.
It may not be my place to say but when I saw the negative review about Allan's services left by a Melissa Bradley, I felt I had to comment, as not only is it complete nonsense and disrespectful to Allan and his family but it's also disrespectful to my family and my Wee Mum, plus all the other families Allan has helped. I actually take offence at her comments, as she is definitely not talking about the person who was there for my family and I have not left a fabricated review to make Allan's business look better either, he is genuinely very good at what he does and I would recommend him to anyone.
Melissa is either getting herself mixed up with someone else or just a malicious troll.

In reply to your comment Melissa Bradley and your insinuation that my review was made up and a coincidence it appeared after your review:
if you happened to read my points properly you would see I admitted to commenting after I read your malicious words regarding Allan's service.
I find it highly insulting that you would make an allegation stating my Mums passing was a mere story and that all the other families who have expressed their appreciation to Allan are making up a death in their family too.
Your new post just merely serves the purpose of showing what a disrespectful person you are because if you had truthfully suffered the pain of losing a loved one, you would understand that when someone goes out of their way to make the process so much more
More...

Reviewed on Google Maps