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Access Care, Live-in Care Nationwide logo logo
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Access Care, Live-in Care Nationwide

Multiple locations

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‘21 Certificate of Excellence, 2021

About

Hello! We are Access Care. We arrange the finest, professional Live-in Carers for people across the UK. We find the perfect Carer to live in your/your loved one's own home ensuring round-the-clock reassurance, care & support as and when needed.

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14 hires on Bark
6 hour response time

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Reviews (65)

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5/5

65 customer reviews

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29 August 2023

Lovely team with a very personalised and caring service.

Reviewed on Facebook

25 August 2023

A wonderful team to work with and an organisation with very high standards all round. Definitely a full 5 stars!

Reviewed on Facebook

25 August 2023

I love the ethos of the company and how the team strives to serve clients, customers and carers equally and with a constant desire to go above and beyond. True passion for care. ❤️

Reviewed on Facebook

13 January 2023

Access Care have been amazing! I have been really worrying about my mum needing care and she was refusing to go into a care home, I then came across Access Care who provide live in carers, which was new to me, they put me to ease with everything they found my mum a lovely carer and got them with her with in 24 hours! Access Care made the transition very smooth! I would highly recommend Access Care and definitely be using them again in the future. More...

Access Care, Live-in Care Nationwide
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Access Care, Live-in Care Nationwide

Reply from Access Care, Live-in Care Nationwide

Hello Amanda, thank you for your kind words Access Care work incredibly hard to arrange the right Live-in Carer for you and we are always delighted to be able to move quickly and get the right live-in carer for you. Thank you for contacting Access Care

13 December 2022

Access Care saved the day when I was looking into Live-In care for my mum at short notice, they were able to find a carer really quickly and were the most understanding out of all the agencies who approached us. They really know what they are doing! Jo has been a real support, checking in weekly to make sure everything's ok. My mum loves her carer and it's allowed her to stay at home which is fab! Thank you Access Care! More...

10 October 2022

Access Care provided a carer for a close family member of mine, they were efficient, friendly and found us our perfect carer in no time. I would definitely use Access Care again! More...

6 September 2022

Access Care have provided me with a fab service. Fast, efficient and really listened to our requirements. I would recommend to anyone looking for an understanding company who go above and beyond.

Access Care, Live-in Care Nationwide
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Access Care, Live-in Care Nationwide

Reply from Access Care, Live-in Care Nationwide

It was an absolute pleasure, so glad we were able to help you.

10 November 2021

Company is very professional and caring to both it's workers and service users. Communication is on a very high level, principles and procedures are well laid out and easy for everyone to understand. Very friendly and helpful atmosphere all around the company from Senior Management to all staffing levels. Would greatly recommend 100% More...

Reviewed on Facebook

8 November 2021

I have worked here now since mid August. The staff are very friendly and welcoming, and really do work as a team! Not only that but they ensure both the clients and carers are happy. I would definitely recommend this as a company to use for a loved one or to work for! More...

Reviewed on Facebook

8 November 2021

Access Care come highly recommended in our family. All the carers have been well matched and if there are ever any problems, these are sorted out quickly and efficiently

Reviewed on Facebook

verified
29 May 2020

Home & Domiciliary Care

Response time after placing my request was immediate. Listened to the needs of the customer and followed up with all the necessary details required.

14 August 2019

Access Care were incredibly responsive to my needs, I felt that they really listened and understood what I was saying. Within 48 hours Daddy had an amazing Carer and they are getting on so well. It has been amazing as now when I spend time with Daddy I am able to be his daughter rather than his Carer. Only wish I knew about the service years ago. More...

Access Care, Live-in Care Nationwide
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Access Care, Live-in Care Nationwide

Reply from Access Care, Live-in Care Nationwide

We were so pleased we were able to respond to your request for help with your Daddy quickly.

14 August 2019

Access Care are wonderful to work with - they are understanding, forward thinking, and always put their clients wellbeing and happiness first. The carer they arranged for my parents has become their companion and friend, and they love having her around. It gives the whole family peace of mind - I would recommend Access Care to anyone. More...

Access Care, Live-in Care Nationwide
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Access Care, Live-in Care Nationwide

Reply from Access Care, Live-in Care Nationwide

Thank you very much for your review, it is lovely to hear that we were able to provide peace of mind to you and your family!

14 August 2019

Access Care helped provide regular carers for my Mother with Dementia. The process was so simple and the office staff couldn't have been more helpful. Someone came to visit my Mother and we had a wonderful carer called Jurate arrive just days after! The service Access Care have provided is 5* and I would highly recommend them to anyone. I can finally stop worrying about my Mother knowing she is being cared for in her own home by carers who she loves. More...

Access Care, Live-in Care Nationwide
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Access Care, Live-in Care Nationwide

Reply from Access Care, Live-in Care Nationwide

Thank you for your feedback Sharon. So lovely that you no longer need to worry about your Mother and I can imagine this really allowed you to enjoy your time together more, stress free.

17 July 2019

very supportive, organized and i would 100% recommend it :))

Reviewed on Facebook

14 May 2019

The Access Care team always deliver above my expectations, regularly demonstrating that they really care about the people they deal with. It's easy to see why they are getting good recommendations on here. More...

Reviewed on Facebook

11 February 2019

Access Care were totally indispensable right from the first enquiry when we didn't even know what we needed. They guided us with compassion and professionalism and the excellent customer service in the office as well as the brilliant care from the carers for our Granny made it a joy to work with them. I would thoroughly recommend Access Care to anyone needing help for a loved one in their own home. More...

Reviewed on Facebook

4 May 2018

Gold star customer service and care with fast reply/response!

Reviewed on Facebook

3 May 2018

Access Care believe the Home is where the heart is and provide personalised care and support in the comfort of your own home across the UK.

Reviewed on Facebook

3 May 2018

Access care offers such amazing customer service. Such wonderful carers and a great team who are so understanding and always quick to respond if we have any queries. We highly recommend Access Care.

Reviewed on Facebook

3 May 2018

Fantastic service from Tiggy and her team. I would highly recommend Access Care.

Reviewed on Facebook

26 April 2018

Lovely bunch of people . Melanie and her team are fantastic ! �����

Reviewed on Facebook

26 February 2018

We needed emergency waking nights care after my mother had a bad fall. Pamela was excellent in providing this. Great communicator and listener. The 2 night carers we had were both very hard working and good. Will definitely use Access again as they are friendly, reliable and professional. More...

Reviewed on Facebook

17 January 2018

As soon as we started dealing with Access Care in December 2016, we knew we were in safe hands. Always professional, great at listening and understanding our needs for mum.

Reviewed on Facebook

22 November 2017

So immensely proud to work with such a great team!

Reviewed on Facebook

22 November 2017

What an amazing, professional team to work with!

Reviewed on Facebook

22 November 2017

Access care are brilliant, very proffesional, caring and compassionate team. All staff work together to provide the best quality of care for the service users.

Reviewed on Facebook

22 November 2017

Absolute pleasure to deal with amlovely team of lady’s and always there to help thank you so much

Reviewed on Facebook

28 September 2017

Access Care have been an absolute joy to work with so far.They have been totally professional, responsive, caring and supportive to all our needs and wants in setting up live in care for my dear Aunt. I have had immediate replies to my emails and the staff I was working with have bent over backwards to accomodate all our requests and gone out of their way to find a great match for my Aunt. It has been a hassle free and smooth transition which has been a great relief as I live overseas. They have taken care of everything so efficiently and lovingly and made my Aunt feel so comfortable that it has been an absolute pleasure all round and my Aunt now has a lovely carer to look after her every day, I'm so happy and relieved! Thank you so so much all at Access Care - you ROCK!! More...

Reviewed on Facebook

19 July 2017

Fantastic service, with quality care. So proud to be a part of this!

Reviewed on Facebook

2 June 2017

If You knock one door and it does not open ,do not push-if You push the door qently and it Open that is for You. You cannot go through a CLOSED door - Access Care always open for You , what You need ? -just to make a right desicion , we are for You , safety and joyful time to be together as a good team Love and Respect care giver in Virginia / sorry for mistakes/ I'm speaking from my heart :) We love You More...

Reviewed on Facebook

31 May 2017

Reviewed on Facebook

27 April 2017

Very proud of the service we provide to both our clients and carers!

Reviewed on Facebook

26 April 2017

Access Care provides wonderful service for it's clients!

Reviewed on Facebook

20 March 2017

I can't express how happy I am to have access care looking after Mum. I know she's well cared for and in the hands of professional kind people who become friends and part of our family. They give 100% I can relax knowing Mums in good hands. Thank you More...

Reviewed on Facebook

25 January 2017

Reviewed on Facebook

19 December 2016

iam very happy to be part of access care , and wishing you all very happy holidays

Reviewed on Facebook

17 December 2016

Reviewed on Facebook

7 November 2016

Reviewed on Facebook

26 October 2016

This team have thoroughly exceeded my expectations and certainly know their stuff.

Reviewed on Facebook

12 September 2016

Access Care - the Best Company - super service and wonderful Team! Thank you!

Reviewed on Facebook

9 August 2016

Reviewed on Facebook

8 June 2016

I am happy that I have opportunity to join that fantastic Team.

Reviewed on Facebook

6 June 2016

Reviewed on Facebook

10 May 2016

Reviewed on Facebook

21 March 2016

Reviewed on Facebook

21 September 2015

Reviewed on Facebook

3 June 2015

Reviewed on Facebook

26 February 2015

Reviewed on Facebook

1 December 2014

Reviewed on Facebook

Q&As

Reading glowing testimonials from people we help to live independently in their own homes and from the families of the people we help too!

We are a family business. Started in 1994 by Judie who couldn't find the care at home she wanted for her own father.

We are real. We are honest. We are friendly. We are here to help find a solution for you that works in terms of both the service you require and the budget you have.

We are able to help you over the phone and using email (if you have it) for sure. We send profiles of Carers for you to chose from.

We don't meet our customers in person but our wonderful Carers do of course. We will work with you so you feel safe and secure and let you know how the Carers are helping to keep you safe.

Services

We have a team of wonderful people registered with us all of whom are professionally trained and experts in their respective fields. Ranging from Companions through to Carers for the most complex of needs and end of life, our team support you at home.

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