1st Call Gas Man

Rory attended to clean parts of a boiler as specified by a previous engineer at my rented property.
The tenant resident at the address said that there is no way Rory could have done what was required in the time there.
Rory had to return as the problem wasn't resolved.
The main issue however was that Rory wanted £140 extra on top of the £390 already paid, saying that he would need to fit a part required, but at no charge for fitting.
I found the same part for £57, purchased it and requested that Rory fit it.
Rory made promises to attend and fit the part, but ignored all further contact so I had to arrange another engineer to attend.
I sent Rory an email to make a formal complaint and request that he pay the cost for me to pay a different engineer to fit the part, but he refused and offered no recompense.

I suggest that you do not use Rory as nice as he seems. More...

Rory came over to look at the gas fireplace with short notice, and then came and did it the next day. He is communicative, efficient and friendly and now we're getting him back to do the whole kitchen! Very reliable and definitely 5/5*

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Fantastic, friendly service, very prompt, reasonable rates.

Reviewed on TrustPilot

Rory McDonald provided an excellent installation of a new Worcester Greenstar 28Cdi gas boiler on 7th July, 2020. His work is neat and tidy and he has an engaging and obliging personality. Thank you Rory and well done

Reviewed on TrustPilot

Ran new uprated gas main into house and new main into annex. First class job. Will be getting them back to fit new boiler in annex once all other work completed.

Reviewed on TrustPilot