We offer Big company IT solutions without the big price tag..
1) IT Support services (secure remote access directly with you)
We provide secure ways to backup and protect your data and systems from threats including cyber threats
2) IT Strategic planning - Outsourced IT Manager
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1 customer review
James Thomas
Network Infrastructure
I am very pleased with the work that Paul completed for us. He was quick in responding to our advert, visited site to spec the job and was very helpful in explaining the work process so that we understood clearly.
I will definitely use 18iT for future projects.
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Remote IT Support
We are able to provide secure remote support for businesses and people wherever they are in the world, as long as they have an active internet connection.
We can issue you a link to allow us to share directly with you in real time, so you see what we are doing and can make notes to resolve or improve your knowledge.
IT Support services for Small/Medium Businesses
This is aimed at Small and medium businesses,
* Secure global remote support
* Patch Management - OS & Anti-Virus
* Installing / Removal of software
* Onboarding new staff
* Offboarding leavers
* Management of access to data
* Helpdesk functionality
* Setting up and configuring hardware
* Support for Windows, Mac and Linux
* Also support tablets and mobile phones / devices
* Support for corporate VIPS
* Extending present IT support provision
* IT Security
Outsourced IT Manager / Director
This is some of the tasks undertaken for small/medium businesses
* Project Management
* IT Audits
* Management of IT Budgets
* Management / Stakeholder Meetings
* Supplier Selection / Management / Switching / Monitoring
* Documentation
* Asset Management ( Hardware & Software)
* Training / Mentoring / Support
* User role profiles for IT Hardware & Software
*IT System reviews
* IT Process management
* Management of IT accreditations
* Collaboration with management to plan IT Strategy
* IT Security strategy
* IT Planning
* Manage IT requirements and Bid needs