Newport, Gwent
A well established cleaning and domestic services company serving Newport, Cardiff & the surrounding areas.
We offer the following services:
*Regular domestic cleaning
*One off/Deep cleaning
*Commercial cleaning
*Oven cleaning
*Laundry & ironing services
1 customer review
sian townsend
House Cleaning
Cleaner, Stephanie was lovely but the administration were a bunch of rip-off merchants
Reply from OCD Cleaning & Domestic Services
Hi Sian, Many thanks for your review. Its such a shame that you feel this way. Your cleaner Natasha is great, and your review stems from the fact that we asked to change your cleaning day - to which you responded with a very rude email, for no particular reason. And all this despite us going above and beyond to satisfy your requests, even after leaving our member of staff feeling extremely uncomfortable and dealing with things we aren’t employed to deal with, and more suited to a carer. Our working relationship could have been very good, we have an excellent reputation with all of our customers - but I would assume the reason you have been through so many cleaning companies in the past is the same as the experience we had when we dealt with you. We wish you all the best of luck for the future. Many thanks OCD
How long have you been in business?
We first established the business in 2014, quickly growing into what it has become today - and we couldn't be more proud!
Do you bring your own equipment and supplies?
Yes, all equipment and products are provided by OCD - we aim to provide customers with a completely hassle free service.
What do you love most about your job?
The sense of satisfaction when you step back and see just how much of a difference you have made to somebody else's life.
What inspired you to start your own business?
Cleaning was, and still is a huge passion of our Director, Julian. He started the business as a 'one-man band' - wanting to fill his time by doing something he truly enjoyed.
Why should our clients choose you?
OCD offer a touch of something different - We feel we bring more of a keen eye for detail than our competition, and our reputation for providing excellent service is what really sets us out from the crowd.