I cannot recommend WM Boyle enough! We dealt with Colette and she honestly went above and beyond. Even though it is a busy shop, she always made time for us and was very professional. I am so glad that we thought to phone them in the first place as we had been quoted over £600 more for the exact same products elsewhere. Reliable, cost effective, friendly and genuinely care about your experience. Don't go anywhere else! More...
Ordered polymer skirting via net. Swift delivery, items well packaged, excellent communications and service. Would definitely use again and recommend. Thanks
Colette was brilliant, she consistently went above and beyond for us and nothing was too much bother. A company that genuinely care about your experience as well as being reliable and cost effective too! Highly recommend
Great service. Good advice in the showroom about our options, then a comprehensive assessment at our home about what was and wasn't possible and then a very efficient fitting service all well done in a friendly and professional way. Happy to fully recommend
Loved it. Very very helpful woman assisted with my purchase of a new ceiling rose she was very honest and helpful but not sales-y ensuring I got the right thing. I found them on the internet and also had excellent service via email regarding my questions. Definitely recommend. Parking not the best but should find a spot nearish. They had a lovely display of not only the roses but also fireplaces and stoves. More...
we have had two fireplaces installed - both are fabulous. Careful workmanship, and Colette at the office is wonderful to deal with. A very strong recommendation.
Northern Accident Management
My Partner and I made the trip down from Inverness to William Boyle & Co. after a personal recommendation as we are renovating a victorian property, we were met by Collette who was very helpful and knowledgeable, we picked some beautiful cornice from their large selection, Collette was able to provide these to take with us as they had this in stock. We also made an order for 4 ornate cast iron radiators (more to order at a later date) these arrived sooner than expected and they are absolutely stunning. It has been a pleasure dealing with this company, the quality of stock, service and advice is what a family business is about. I highly recommend visit.Richard King More...
Recently purchased a stove to replace an old fire. The service I received was great from start too finish. I had selected the stove etc & had been quoted however on the removal of the old fire it became apparent the stove would not be suitable. The contractors helped with a solution and Collete was really helpful in finding suitable alternatives and then with the fire surround as I didn't want a traditional fireplace. The stove is in and looks great & works great. More...
Fantastic experience and so much good advice when choosing the stove, the surround and all the materials needed. Collette was just so efficient and replied so quickly to any questions and with detailed quotes. Stove installed last week by ABI Services, who work with Wm Boyle. They did such a good job; we couldn't be more pleased; it looks great! More...
We had an old gas fire removed and full installation of a Clock stove, chimney flue, tiled hearth, brickwork surround and timber mantle. Service was excellent and we are delighted with the job. Highly recommend.. More...
I would definitely recommend this company, very efficient and great advice given. A special thanks to Collette for her help.
Can’t recommend Wm Boyle enough. Great communication, knowledge and customer service. They’re an honest local business that people should support. Massive thanks guys! Fireplace looks great!! :) More...
Absolutely fantastic service received from both Wm. Boyle’s and ABI services cannot recommend both companies enough very professional and tailored service from start to finish top quality goods and fitting
We recently had a beautiful new fireplace, hearth and mantle fitted. Really happy with the customer service from start to finish, lovely products and professional installation. Delighted with the whole experience . Would highly recommend. More...
I would recommend Wm. Boyle to friends and family. I received friendly and knowledgeable advice when I purchased a gas fire and surround....installation was carried out by helpful professionals. I am so happy with the end result. More...
We had a fantastic experience with Wm Boyle. We purchased cornicing and an electric fire. Both were excellent quality. The service was fantastic- I felt thoroughly reassured that we were being very well looked after.
5 stars We recently used Wm Boyle for our new ceiling rose, cornice and cast iron fireplace with granite hearth. The choice of items was more than any other shop we visited and the service was first class from start to finish! Staff were friendly and helpful and gave excellent advice. The installation service was great - fitters were only in the house for around 90 minutes (and that included having to build up part of the fireplace). Since installation, have received an email checking that we are happy with all the service. Would definitely recommend Wm Boyle and will certainly be back! More...
Had a fantastic experience with both this company and the installers ABI services would highly recommend both companies to anyone looking for a stove. Service was first class from start to finish very efficient and great customer service. Top quality product and finish. Definitely 5 star service More...
We had a terrible experience using Wm Boyle. Unlike other reviewers we dealt with someone called Kate who we found to be unhelpful from quite early on in the process. However, decided to go ahead as we liked the chap who visited the house to assess things before doing the work asked - place a gas stove. I’ve never before had quite as awful an experience with a company as I did today. There was a complete lack of customer care and communication. Totally unprofessional behaviour, which descended beyond being simply rude. I would advise approaching with caution. Perhaps it’s just one bad apple in the business that we had the misfortune of dealing with, but that one person has totally skewed our opinion. We will never be using them again for further work to be done in our home, and will be warning any family and friends against using them again. Still awaiting a phone call apology that was promised from someone else in the business.
Really poor show. More...
Collette is so knowledgeable without being patronising! Thank you for such great service! Looking forward to our new fireplace.
The customer service is outstanding - very helpful, polite and knowledgeable. I ordered some of the cover for skirting boards and electric cable but when it arrived it was too small for what my electrician needed which was a great shame as it’s a brilliant idea. Contacted the company who arranged collection and for the collection and restocking fee, I was refunded the difference, which makes a big difference from just binning the items. I would certainly use again! More...
Fantastic customer service, thank you. I had ordered a more expensive type of dado rail than I needed to and the Wm.Boyle staff picked this up and called me to check whether I wanted to alter order, then quickly processed refund when I did. Very much appreciated and looking forward to receiving dado rail and coving. Thanks! More...
Just want to thank these guys, can't recommend them enough so professional and so helpful! A massive thank you to Collette!
Great showroom with very helpful and friendly staff. Quaility of products is spot on with huge range. Would highly recommend them.
Can't rate these guys enough, so professional and so helpful A massive thank you to Collette!
I wanted to leave this review to let people know that this is a great company to deal with. To be honest I was a bit concerned about paying for things upfront but I needn’t have worried.
Everything went very smoothly, they delivered on the agreed date and Stevie did a great job of installing my beautiful fireplace and fire.
I have had a slight problem with the fire but William Boyle have dealt with the issue and actually exceeded my expectations in resolving the matter.
In my opinion it’s how a company deal with you when things go wrong that make them stand out - wether that be good or bad - and this company for me stand out for all the right reasons? More...
Emma Rennick Spacey
I just wanted to say a big Thank you to Collette and the team. From start to finish Collette was brilliant helping me choose the best stove to suit the size of room. I am delighted with the work we had done. I'm all cosy for Christmas now. More...
Great fireplaces & coving. Basically all things made with plaster. Very helpful staff.
Fabulous showroom based on Glasgow South Side. Outstanding variety of stoves, surrounds, and interior finish product including wallpaper. Staff are extremely experienced and very helpful. I recently bought a fireplace and cornice from the company, the whole experience from purchase to fitting was an absolute pleasure. Highly recommend this as a first port of call. More...
Had a fireplace fitted earlier this year, the service was fantastic. Excellent service from start to finish , would highly recommend
Excellent shop offering extensive choice of finishes, stoves and fire surrounds. Can't recommend the attentive and knowledgeable staff highly enough. Great prices and all round great experience. More...
highly recommend WM Boyle, Colette very knowledgeable and helpful, we had a few issues with sizes fitting hob grate and hearth, Colette sorted this efficiently for us, everyone comments on how beautiful our new fireplace is. They also do a good range of accessories, well worth a look. More...
I cannot recommend WM Boyle highly enough! Colette was so friendly, knowledgeable and professional. We love our fireplace and everyone comments how great it looks! Thank you!
Excellent, helpful service from Patricia, many thanks. Got cornicing sent up to us in Shetland. Was mistakenly going to go for an expensive large mitre box too but, instead of going for the sale, she advised us to go for the smaller cheaper one. Saved about £80!