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Waggy Walkys

Multiple locations

(167)
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‘21 Certificate of Excellence, 2021

About

Waggy Walkys is licensed, bonded and insured and provides Dog walking, Dog Park Play, Pet Sitting, Cat Sitting. House Sitting, Family-Style Boarding and Pet Taxi Services. We have been in business since 2002!

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33 hires on Bark
1 hour response time

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Reviews (167)

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4.5/5

167 customer reviews

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27 February 2024

Terrible service. They absolutely rip off walkers in order to flash dirt cheap pricing at customers for walks. 4 members of their office staff quit mid-late 2019 aside from their scheduler Austin, including their Operations Manager, Chris Lafferty; CEO Alex, Assistant Ops Manager, and me to work for a competitor. Frank and the other owner constantly did zero work except spitball unsustainable ideas and had HR hiring the absolute trashiest of dog walkers. Missed walks, faked walks, walkers going to walks for clients that had cancelled--you name it. A dog went off leash through the actions of an idiotic dog walker in DC and the owners sent everyone else in the office to go take care of it EXCEPT for them. -SN More...

Reviewed on Google Maps

25 January 2024

Reviewed on Google Maps

21 December 2022

We scheduled our sittings weeks in advance only to receive an e-mail, not even a phone call but an e-mail, cancelling our sitting. We have used them once in the past and thought it went OK we'll give them another try. We will not be using Waggy Walkys in the future as they cannot honor their obligations. More...

Reviewed on Facebook

1 December 2022

I reached out to waggy walks for some information and they were super friendly, helpful and transparent with all their pricing and information and all my questions!

Reviewed on Google Maps

1 November 2022

Waggy Walkys is a fantastic service for your pups. The staff is easy to work with and the walkers are friendly and knowledgeable. Highly recommended!

Reviewed on Google Maps

1 October 2022

Great communication, very professional, the staff are lovely (especially Daniel), if you're looking for a dog walking service this is the place to go!

Reviewed on Google Maps

1 June 2022

They took in My Treble so I could attend dad's funeral in ANC. We were from out of town, and they made sure Treble had a great time. If I lived in the area, would definitely use them a lot! Anytime we come to visit I will use Waggy Walkys! More...

Reviewed on Google Maps

verified
6 April 2022

Dog Walking

Responsive, friendly and our dog-Ruby loved the walks.

verified
19 March 2022

Dog Walking

Just started with Waggy Walkys - nice, efficient office staff, and 2 nice walkers.

verified
3 September 2020

Dog Walking

I have a crazy husky that is always getting into trouble...not the bad kind, just the crazy things she does. I was lucky when I requested a local dog walker that Andrew was in the area and he had experience with huskies and how they are. The two have hit it off and my dog waits at the window looking for Andrew for their walk now. Can't ask for a better dog walker than that. I'm very pleased with him and his experience. More...

12 June 2020

Great company to work with, very responsive and caring. I only had the best experiences with this business. They truly care about what they do, customers and animals they care for.

Reviewed on Facebook

16 December 2019

After an injury I was unable to walk my two dogs in the evening. We turned to Waggy Walkys after a reference from a friend. For the past 3 months we have had daily walks in the evening.Our walker, Alicia, was always on-time (or if delayed kept us informed), gained complete trust with us and our dogs. As opposed to a lot of other dog walkers we see around our neighborhood who are constantly on their phones and barely take the dogs for a longer walk, Alicia made sure our guys had all of the time they needed to stretch their legs and do their business. Often times she went over the allotted time to give them a little extra play time. Any time we had to make a change the WW office workers were responsive and accommodating. I would highly recommend Waggy Walkys as a professional, trustworthy organization to care for your most precious four legged family members. More...

Reviewed on Google Maps

9 December 2019

I have been very happy with Waggy Walkys and ourWalkers. Our last two walkers, John and Josh have been particularly helpful and overall wonderful. My dogs are happier and healthier too. More...

Reviewed on Google Maps

21 November 2019

I loved our experience with Waggy Walkies! Unfortunately it was too good to be true because our walker got a new job. I will need a new walker for the winter months but I haven't contacted the company yet to set up a new interview. ..I just loved my walker Lisa so much. She always left a report card telling what each dog did and would sometimes text me pictures during their walks. The ONLY negative thing I have to say is that after she text me to say she was no longer with the company I never got my house key back. I'm sure its lost out there...just a silver key...lol. More...

Reviewed on Google Maps

28 October 2019

Great customer service and the ability to help us means a lot. Thank you for being great and easy to work with!

Reviewed on Google Maps

28 October 2019

We fired them after finding out that one of their walkers was lying to us about taking our dog to a dog park. Our neighbors saw that our dog was disgruntled & stressed with our walker. We fired them. Fired. They sent someone new to our apartment when we weren’t home nor notified that they had scheduled a walker. Our concierge had let them into our unit as they claimed that we had schedule a walk with them for our dog. A stranger took our dog & was in our apartment after we had notified that we FIRED their services. This company is hot garbage, I wouldn’t trust my dog within their hands. & I will never recommend this TERRIBLE & MISMANAGED BUSINESS. More...

Reviewed on Google Maps

21 October 2019

I’d recommend waggy walkys super easy to deal with, great dog walkers !! My Kali couldn’t be more spoiled with love ! Thanks for always being so wonderful and flexible! Great team with awesome service !

Reviewed on Facebook

21 October 2019

I have had the best experiences with Waggy Walkys. The staff there are so friendly and responsive. It was so easy to get signed up and I got a meet and greet set up just a couple hours later that evening. They are also very flexible if you need to make changes and being able to schedule walks online is so convenient. So on top of all that... My dog loves his dog walker. He comes back wonderfully worn out and I get a daily checklist from the walker to let me know how everything went. More...

Reviewed on Facebook

19 October 2019

We fired them after finding out that one of their walkers was lying to us about taking our dog to a dog park. Our neighbors saw that our dog was disgruntled & stressed with our walker. We fired them. Fired. They sent someone new to our apartment when we weren’t home nor notified that they had scheduled a walker. Our concierge had let them into our unit as they claimed that we had schedule a walk with them for our dog. A stranger took our dog & was in our apartment after we had notified that we FIRED their services. This company is hot garbage, I wouldn’t trust my dog within their hands. & I will never recommend this TERRIBLE & MISMANAGED BUSINESS. I’m writing this review here because they had removed my partners review on yelp. More...

Reviewed on Facebook

25 September 2019

Great service, very responsive.

Reviewed on Google Maps

22 September 2019

DO NOT USE THIS PET SERVICE. They left my dogs with no sitter for 24 hrs. No food, no walks and no one to spend the night with them. If I hadn't checked in they would have gone another 24 hrs. with no care. This after I paid them in advance for supposedly professional services. If you love your dogs like I do I was heartbroken that anyone, let alone a pet sitting service, would do this to them. More...

Reviewed on Google Maps

30 July 2019

Reviewed on Google Maps

30 June 2019

We have had an incredible experience for more than a year and a half. Our walker is fantastic. She has taken such good care of our pup. If our pup is ever sick or something has happened we always know about it right away. She sends us great photos of our pup and we know how much our little pup loves seeing her during the day. We are so happy with Waggy Walkys. More...

Reviewed on Google Maps

30 April 2019

We have used Waggy walkys three times for our cat. She is a rescue and we did not want to take her to a pet stay location. They are very responsive and Kristina was great with our cat. More...

Reviewed on Google Maps

28 February 2019

Waggy Walkys is one of the few companies that truly works with you and your pup's schedule. Whether I need my dog walked once a week or every day, they're incredibly accommodating and reliable. Plus, they leave cute little notes that always make my day! More...

Reviewed on Google Maps

28 February 2019

Waggy Walkys is the best pet sitting service I've ever had!

Reviewed on Google Maps

28 February 2019

I love wags! My walker is great with my dog and always reliable!

Reviewed on Google Maps

28 February 2019

They lost my home key. The dog walker and company kept blaming one another and nothing was resolved. I ended up eating $2500 to replace my door locks on 8 doors on my property. I trusted them with the master key after the first meet and greet. Then we had 3 different walkers. Then they lost the fob and kept contacting us to gain entry. An overall bad experience. The logistics are poorly designed and implementation is chaotic. Communication is somewhat good but overall I would not recommend. More...

Reviewed on Google Maps

6 February 2019

We began using Waggy Walks in 2018 and have been very pleased. We have 2 dogs and one is very reactive with other dogs which involves avoidance techniques. We recommended Waggy Walks to our daughter who also has 2 dogs with one being a very moody growly dog. It’s been working well for her too. Zalen is our dog walker but we’ve had subs too. I’ve changed my schedule last minute a couple of times and they have been very accommodating. More...

Reviewed on Facebook

5 February 2019

They are the best! Our sitter, Brenna is awesome!!!

Reviewed on Facebook

30 January 2019

We have had nothing but positive experiences with Waggy Walks. They are very responsive and always ready to send someone over at a moment's notice. We have the same walker every day and appreciate that our dog knows and likes him so well. Would definitely recommend this service to others. More...

Reviewed on Google Maps

30 January 2019

Waggy Walky's has been a great partner in our daily doggie routine. We have a dedicated walker who is just awesome. When she needs time off, the team at Waggy Walky's works to find a replacement quickly. They are very communicative and highly service oriented. I can highly recommend them. More...

Reviewed on Google Maps

30 January 2019

Reviewed on Google Maps

30 January 2019

Great place to work with .Good staff Very friendly atmosphere..I am pretty happy with the waggy walkys.The culture of waggy walkys is positive, supportive and encourages departmental growth

Reviewed on Google Maps

30 January 2019

Professional & Knowledgable about all things pet care! The company is insured and bonded & all the walkers and sitters a subject to 50 state background checks. Great office staff & great walkers! Highly recommend this company! More...

Reviewed on Google Maps

30 January 2019

Emma is fantastic! Reliable and always on time on her walks. My dog loves her. This company is great- they are reliable, accommodating and very responsive. After many issues with Rover (lots of people don’t take the job seriously), Waggy Walkys has been a breath of fresh air. They care about their customers and about the dogs and you don’t ever have to worry about whether they will show up or not. They have also helped me several time with emergency visits. I strongly recommend them!!! More...

Reviewed on Google Maps

30 January 2019

Well-priced, dependable. Only a couple issues in a year of service. Recommend.

Reviewed on Google Maps

17 January 2019

My dog walker from Waggy Walkys is wonderful with my dog, Loki. The customer service staff is very responsive and nice to work with. Waggy Walkys will take care of you and your dog(s). More...

Reviewed on Facebook

30 December 2018

Called here and must’ve catched a lazy person that wasn’t interested in helping me with a immediate dog sitter as I needed to leave town relatively quick. She kept asking if it was an emergency and refused to assist me unless it was an emergency. It wasn’t even that late in the evening so not sure what happened. I may have caught a lazy one here but it definitely rubbed me off in the wrong way and will not return. Please teach your staff to be friendly and courteous. The staff member kept raising her voice simultaneously with an attitude. I told her it is technically an “emergency” because I need an urgent sitter and she refused to assist. I definitely wasn’t going to spend more time on the call asking to speak to a supervisor as I needed to exit town within 5-6 hours and I offered to pay extra but waggys wasn’t interested in me. More...

Reviewed on Google Maps

30 December 2018

Great HR staff but the company doesn't afford applicants an opportunity who don't live in their service areas. Where is the equal opportunity? Disheartening

Reviewed on Google Maps

30 December 2018

I stayed home one day after two suspected no-shows and sure enough - there was no arrival to my home. Please use caution and find a way to validate that your walker is showing up if you use this company. On multiple other occasions I found out that the walker was not showing up in their assigned time window and my dog went 8 hours without being walked.Additionally, they don't honor their rates. The company agreed upon a rate with me and regardless, they never credited me for the first month billing cycle. Then moving forward, they only honored that rate once. If I don't check monthly, I end up being charged incorrect amounts. As a CPA, auditor, and working in forensics, I don't know how a business gets by with charging someones card a fee that they contractually have not agreed to - this could easily turn into a lawsuit.I will say, I gave them two stars in stead of one, because they make a lot of effort to try to correct their errors. The business wants to grow and do the right thing. However, they are behind in comparison with their competitors. They have no mobile tracking and they don't leave "status" notes. You will have no idea at what time the walker came or what your dog did during that time.Unfortunately, you are better off elsewhere - even if it is a few dollars more. More...

Reviewed on Google Maps

30 December 2018

This company is the “blockbuster” of dog walking. If you know what I mean you will understand what I have to say. I have been using this company for the last couple years and they were great back then. But overtime they have not improved their technology and processes. They are at the bottom in terms of performance and reliability. What started as 2-3 no shows in the beginning has now progressed to my dog having 10-12 no shows a month. Their is no accountability and consistent verbal excuses from the office. At this point I lost all trust in this company. They do not deliver the service I paid them to provide. And even when they do perform the service, it is not transparent. Their is no documentation, other than a hand written report card from the iron ages. Overall, I do not recommend. More...

Reviewed on Google Maps

21 December 2018

I have been using Waggy Walkys for a few months now. I LOVE this company. I often need to change my weekly walking schedule last minute, and they are extremely accommodating. I get daily notes about how Bear was and what he did during the visit. He loves getting visitors and loves getting out of the house while I'm at work all day. I would definitely recommend Waggy Walkys. More...

Reviewed on Facebook

30 November 2018

Horrible service. Forgot to walk my dog 7 times in a row, ended up canceling and switching to a new walker. How hard is it to remember to walk my dog when that’s your only job? It has been a full month and they refuse to return MY house key. DO NOT USE IF YOU LIVE IN DC. Unreliable and worst service I have received in a while. Not enough walkers in dc More...

Reviewed on Google Maps

30 November 2018

Best dog walking service in the DMV! Their staff is very professional and kind, as well as very reasonable prices! Would highly recommend them for anyone needing a dog walking service.

Reviewed on Google Maps

30 November 2018

Horrible customer service!

Reviewed on Google Maps

30 October 2018

This is the worst company to use. I been using them for 3.5 months. I had 12 different dog walkers. And they have mishandled my keys multiple times and forgot to do the walks on multiple occasions due to bad logistics on their part. They have huge retention problems and the walkers can never be consistent. The only thing that they are good at is saying “I am sorry”. The communication is quite terrible unless when they need to collect payment. Chris will blow up your phone to get the payment but when they forget to do the walks they don’t bother communicating. I decided to go to their office in Falls Church and I realized why they are so inefficient then. I encourage everyone to visit their office. It’s completely rundown. One thing I realized that was bad was where the keys are stored. They are in this flimsy box that was probably bought from the dollar tree. The office lacks any systems they claim to have and all that nonsense they claim they have in place. Just a bunch of google products that even their staff admitted to when I asked how my keys are handled. Definitely zero stars from me. More...

Reviewed on Google Maps

30 October 2018

I used this service for nearly a year and would highly recommend them over competitors. Northern VA is already stressful enough, and knowing that my dog was getting out of my apartment everyday while I was work gave me peace of mind. I had the same primary dog walker the entire time, never once had any issues. He was personable and I could tell he truly enjoyed spending time with my dog. When he went on vacation, the service arranged an alternate without me having to do anything. They were responsive the entire time, and it was also nice that I could cancel walks the day before if necessary free of charge. I also found their services more affordable than others. Best people, best price, best dog walking service in the DMV. More...

Reviewed on Google Maps

22 September 2018

This place is amazing and super helpful. They are always so thoughtful and truly sincere of the pets and pet owners. This is a business of absolutely dedicated people who are truly experts in the pet care service industry. I highly recommend this company to everyone with animals, check them out More...

Reviewed on Facebook

22 September 2018

Jaime and Eileen at Waggy Walkys were a godsend when an unexpected medical condition meant I couldn't walk Hermes.Within the first 5 mins of the meet & greet, Jaime and Hermes hit it off. Hermes always looks forward to the ping of Jaime's text. They're never late, either. Jaime isn't just a dog walker. He actually cares for the dogs he cares for and walks! That's very rare and definitely appreciated. More...

Reviewed on Facebook

Q&As

We love being able to spend our days looking after all the pets our clients love so much! It makes us happy to know your pets are safe and loved in our care.

In 2002, we started out as dog walkers ourselves, so we know what it takes! As the demand for business grew, so did we! Dogs are our passion and that is what inspired us!

We have a great team of walkers in the field and a small office staff. Customer service comes first and foremost and our team is dedicated to the proper care of your animals and is always available to address your needs!

Services

Dog walking services

Pet sitting for all house hold animals.

Family style boarding services at the homes of our pet sitters.

Overnight house sitting services in your home.

Off leash services at appropriate fenced in parks in your area.

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