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Total Web Solutions Ltd logo
T

Total Web Solutions Ltd

Stockport, Borough of Stockport, Cheshire

(118)
Total Web Solutions Ltd logo
T

Total Web Solutions Ltd

Stockport, Borough of Stockport, Cheshire

(118)

About

Total Web Solutions has been trading since 1995 offering business critical solutions to organisations of all sizes throughout the UK and worldwide - from small one-man operations to global corporates. The company offers a wide range of services including Online Payment Processing (Payment Gateway), Card Terminals, Business Broadband (ADSL/Fibre/Ethernet), Leased Lines, Telephone Line Install and Line Rental, Telephone Calls packages, Shared Hosting, VPS Hosting, Managed Server Hosting and Domain Registration.

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Reviews (118)

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J
6 December 2019

TWS have truly been a great help launching our Beet It Sport's website! A great team who is always on-hand and super quick to respond and come to the rescue!

J
3 December 2019

Excellent service; my domain renewals were done quickly, efficiently and politely by telephone.

R
30 November 2019

Thank you Total Web Solutions for assisting us to add a payment gateway on a mutual clients new landing page - Brilliant to work with you guys, thanks for your time - Look forward to working on more.

A
28 November 2019

As an Anytime Fitness Franchisee, I have been with Total Web Solutions for over 3 years. Simon is very easy to work with, accommodating and quick in resolving queries.

P
27 November 2019

Excellent service, kept you posted all the way through and up and running within a week.

A
25 November 2019

I have worked with Total Web Solutions for only 3 year and whenever I have a problem, a drop of a email and they have it solved. total Web Solutions have a great response, knowledge and communication skills, I would recommend them. More...

S
14 November 2019

We have been a customer of Total Web for about 15 years. We process all our card payments through their Virtual Terminal. They are so helpful, friendly and certainly go the extra mile to sort out any issues we ever have . We recently wanted to set up a mobile E Com solution to take card details through our web site and Simon sorted the whole thing, including corresponding with our web developer, so that I didn't have to get involved and get confused. More...

S
7 November 2019

I have worked with Total Web Solutions for over 10 years and whenever I have a problem ,whether it be major or minor I know I can speak to them and have an answer and a solution very quickly. Their response, knowledge and communication skills are excellent . I thoroughly recommend them .Simon Dent. Managing Director, Delphic Computer Services Limited. More...

J
5 November 2019

Great service. I have been with Total Web for longer than I care to say. I have been frustrated once or twice over the years but because they offer such a personal service have always stuck with them. For example, this morning my email was bot working (server issue) and Paul in Tech Support answered on first ring and devoted himself to fixing it. I very much doubt I would get the same quality of service form anyone else. More...

R
25 October 2019

I have used Total Web Solutions for over 15 years and they have consistently provided a good product. Their customer service has always been there to deal with any enquiries I have had.

P
22 October 2019

Just had broadband supplied by TWS. From order to installation was a completely smooth and happy experience.

B
18 October 2019

Our company has been using Total for years. We are extremely happy with the service. When there is a problem (usually caused by us) they reply almost immediately with the solution. I would highly recommend them.

J
14 October 2019

Simon and his team have consistently gone the extra mile to support us in all aspects of card processing services. They offer a dedicated, reliable and professional level of support with fantastic response times on email and telephone enquiries. There is always someone there to support. Thank you. More...

J
7 October 2019

A professional and understanding approach to my difficulty, and all resolved over the phone. No Problems.

J
24 September 2019

I have dealt with TWS for over 12 years and have always found them to be absolutely trustworthy and efficient. In addition they are very responsive and cheerful, as well, which always helps!

M
23 September 2019

Always happy to help & real experts in supporting our requirements. Simon is excellent as an account manager!

C
19 September 2019

I haven’t experienced many issues or reasons to contact them, however when I have I found Total web solutions always helped with issues quickly and effectively.

J
18 September 2019

TWS have been hosting my website since 1997 and the software I was using dated back to that time. I decided to change and move with the times. Simon in TWS Sales couldn't have been more helpful and assisted every step of the way. I have now migrated away from my old system, which will be consigned to a museum.Many thanks to Simon and also those in the technical department who have helped me through this.I'm just a one-man-band in this Internet world and I appreciate all they have done More...

G
18 September 2019

TWS our trusted supplier for 10+ yearsAfter issues with previous registrars we selected TWS to control/renew and manage our company domain names. In 10 years we have had no issues with renewals, new orders and transfers.Sales and Support teams are very prompt and efficient.Very highly recommended. More...

T
16 September 2019

We have been clients of TWS for many years now, and I can honestly say that they are nothing but superb. They answer my queries quickly. They sort out any issues we have quickly. Always get back to us with answers - either by phone or email. The latest issues we have had are due to new PCI compliances and they had the answer immediately and set it all up within a few days. They assisted us to set our online shop to changes needed with the new compliance and offered help all the time. They are the best. always there for us and always helpful. Simon you are a star and we couldn't trade without you and your knowledge. Long may this continue. This is not made up we are a proper limited comany trading all over the world. Thanks TWS More...

M
9 September 2019

TWS are great - always a pleasure working with Simon & Len.

P
8 September 2019

always quick to answer the phone and very helpful and knowledgeable

C
6 September 2019

Simon was brilliant in helping me reactivate the account, thank you

N
4 September 2019

Great customer service - rapid responses to any issues meant projects weren't delayed. Liaiason via sales manager also spot on. Not the cheapest, but worth every penny! More...

X
4 September 2019

Awesome ISP & service! - A+++++

P
3 September 2019

Always available to assist.

J
1 August 2019

Expert staff who shared information professionally so I could make an informed purchase decision. I would highly recommend.

C
16 July 2019

We have a very small company and needed to move domains, email and web hosting away from other suppliers, to consolidate and make life easier. The sales and technical support at TWS were extremely helpful, prompt and very conscientious. Being able to speak with someone knowledgeable and efficient was a luxury after submitting 'tickets' and waiting for email replies from the other side of the world. We were up and running quickly, without any problems. They even corrected a couple of errors before making the website live. TWS's prices were also competitive and made sense for my small business. Highly recommended. More...

H
16 July 2019

We have worked with Total Web for several years and they have consistently provided excellent service and support.

M
12 July 2019

Helpful and knowledgeable chap in Sales.Thank you.

D
3 July 2019

Totalweb have made life so much easier even though we must be one of their smallest clients. Nothing has been too much trouble after our previous email host disabled our account. I can't thank them enough for resolving what appeared to be a big problem. More...

J
1 July 2019

I cannot recommend Total Web Solutions highly enough. They are sufficiently large to provide all the services that my various businesses need and small enough to offer a really personal and efficient service. I have used them for over 15 years. They provide domain names, hosting and payment processing services. I should add that I have found them proactive and they often make suggestions that have proved very helpful and also which have saved me substantial sums of money. More...

F
30 June 2019

Excellent service. Very helpful and proactive

N
14 June 2019

TWS are a really first class company. Highly efficient, helpful and proactive. Susie Freeman Travel can highly recommend them.

G
6 June 2019

TWS are everything you can look for in a support company - but they are more than that. I am a one person client and every time I've needed help, assistance, support or advice in technical areas, payments or making small improvements in my 'on line' activities or profiles they have been there. I pick the 'phone up - UK based and at once I'm talking to the person who can assist me. I've never been 'offered' a call back - once you start with your query they stick with it until it has been resolved and always efficiently and professionally. I find that this is amazing support especially as, at that moment,I feel I'm the most important client they have. It's in the name TOTAL Web Solutions! More...

G
6 June 2019

TWS treat you like the most important client they have...TWS are everything you can look for in a support company - but they are more than that. I am a one person client and every time I've needed help, assistance, support or advice in technical areas, payments or making small improvements in my 'on line' activities or profiles they have been there. I pick the 'phone up - UK based and at once I'm talking to the person who can assist me. I've never been 'offered' a call back - once you start with your query they stick with it until it has been resolved and always efficiently and professionally. I find that this is amazing support especially as, at that moment,I feel I'm the most important client they have. It's in the name TOTAL Web Solutions! More...

H
31 May 2019

Total Web solutions were very helpful this morning. The phone was answered straight away with a friendly greeting. The gentleman I spoke to was very helpful. He did not judge me or my non existent knowledge of anything technical and he talked me through everything step by step. A great service. More...

S
29 May 2019

I wouldn't hesitate to recommend total web solutions to any one .
Fast and efficient service a very fair price .
Thanks for your help .

S
28 May 2019

Excellent Service! Highly Recommend!

S
28 May 2019

Excellent Service! highly recommend!

S
28 May 2019

Excellent Service! Highly Recommend!

A
24 May 2019

I'm a long time user of TWS (8 years) and they have always been great - fast, responsive, reliable. Easy to use online and very flexible admin system and tools. Highly recommended to any small business user (I now run two via TWS). More...

L
22 May 2019

We have used Total Web since time immemorial and they have always been very supportive and given us an excellent service. I am happy to recommend them

C
5 May 2019

The team at Total Web Solutions are great! The service has been fantastic and friendly. A special mention to Simon and the support team who have always been quick to respond and help answer my questions.

L
5 May 2019

I contacted TotalWebSolutions to act as a broker for the purchase of a privately owned domain. From the very first contact they proved to be excellent, all communications with them were answered promptly, and they managed the process from the start to finish, even to the point of ensuring my registration went through correctly.

P
4 May 2019

Very friendly and helpful staff

C
3 May 2019

The team at Total Web Solutions are great! The service has been fantastic and friendly. A special mention to Simon and the support team who have always been quick to respond and help answer my questions.

J
2 May 2019

Great team and customer services is fantastic. I have been with Total Web Solutions since the beginning of time and will always do business with them.

C
18 April 2019

We have used them for online booking and have been great in customer service, responding to any problems with transactions within only a few hours and had no problems at all with the gateway. Highly recommended

L
17 April 2019

This was my first dealing with TotalWebSolutions, and I cannot recommend them highly enough. They brokered a purchase of a currently owned domain on my behalf, from the very first contact with the owner, to ensuring my registration went through correctly. Excellent service.

L
5 April 2019

Good company to deal with, very responsive.

M
3 April 2019

V helpful service.

D
28 March 2019

Great team. Always there at the end of the phone when you need them.

S
28 March 2019

Very friendly company, helpful and easy to use credit card solution which we have used for many years

T
20 March 2019

I've been on their internet backbone for many years. Faultless bandwidth, name resolution, never a service interruption from what i can measure. Started using their hosting recently, from the sales process, to support process, including onboarding of services and hosting. all round good job. They were willing to provide onboarding from different provider included in the service. Few minor teething problems, but all around quite a smooth process. Already started to recommend there hosting to other parties. More...

D
13 March 2019

The team at Total Web Solutions are very helpful, we have now used them for years and had never had any issues with them. They have been helpful in providing help with PCI compliance and general technical problems we have had . More recently they have been helping us to secure some deals in order to save money on our transactions. More...

L
6 March 2019

Just thought I would mention that I have used Total Web Solutions for over 20 years for a variety of web and hosting services. They have always provided impeccable, customer friendly and totally responsive support. I think that's a first class recommendation! More...

R
18 February 2019

Great service from Simon and the team at TWS. From the very first enquiry, everything was explained clearly and in a professional manner. On the odd occasion, I have had reason to ask them a few technical questions and my emails have always been answered within a matter of minutes! Great service More...

B
13 February 2019

After a horrendous, incredibly convoluted, overly lengthy and, ultimately, totally unsatisfactory experience with my previous host (1 & 1 Ionos - who are an ABSOLUTE DISASTER! ) my problem was immediately sorted by the true professionals at Total Web Soilutions. At all times they showed great courtesy and kind attention to my specific requirements and solved my problem with a minimum of fuss. It was an absolute joy to deal with this company and I would have NO HESITATION WHATSOER in unreservedly giving them my recommendation. More...

M
4 February 2019

No problem too small and always a rapid response when dealing with queries and day-to-day actions. A great service provider and facilitator of on-line business opportunities.

N
29 January 2019

Total Web Solutions is a company who never say 'No' if I asked for help. Any time I have had an issue it has always being dealt with professionally. Besides, the staff are very polite, patient and knowledgeable. I have been with Total Web Solutions for over 20 years and I have always been satisfied. More...

M
18 January 2019

A consistently reliable provider of on-line transactional services. Quick to respond and no problem too small, even if our business volumes are low.

J
6 December 2018

I've been a client for years. I've always received excellent, efficient, immediate service. I can't fault them.

S
6 December 2018

Great service, with amazing technical support. Have recommended to a number of my clients.

D
4 December 2018

TotalWeb and our key man Simon lowe have been a pleasure to deal with as we've grown our companies. On the ball and very knowledgeable, I'd highly recommend them.

M
9 November 2018

During a difficult time, their support was like speaking to friends who were sitting in the same room as me. Over the years they have never disappointed, never been anything other than quietly knowledgeable and helpful.

P
7 November 2018

Still the best. Thank you TotalWeb. Friendly, efficient and professional service.

N
4 November 2018

Great company. Great service. Wouldn't use anybody else.

M
2 November 2018

Great company. Great service. Wouldn't use anybody else.

N
1 November 2018

Great company. Great service. Wouldn't use anybody else.

M
31 October 2018

I cannot thank TotalWebSolutions enough for their tremendous efforts and exceptional support since contacting them and started working with them. Even though our company is not UK based, distance has never been an issue. Prompt and accurate assistance is what you need these days and TotalWebSolutions does offer it. More...

M
12 October 2018

Technical and customer support are always a call away and problems are quickly solved, very friendly staff and easy set up.

L
11 October 2018

I found Total Web Solutions made my process into online payments system very easy for me. The help and customer service is excellent. I would recommend them.

M
11 October 2018

Very prompt, professional and friendly service. We have worked with Total Web Solutions for many years and I can thoroughly recommend them.

G
6 September 2018

Always a first class proper personal service.

T
15 August 2018

I have used Totalweb Solutions for almost 20 years now, yes 20 years. They provide a variety of services for me, and I have always been very happy with them. The bit I really like, is that you can still speak to them by telephone if required. All the staff are friendly and knowledgeable, and are easy to deal with. More...

P
15 August 2018

I am an IT support technician and have placed all my clients with Total Web Solutions. Over the years I have found them to be one of the best service providers for businesses, providing broadband, line rental and domain hosting. They maintain their servers to high standards, and it is very rare for problems to occur. For me, one of the most important parts of any provider's service is that of support. I have found Total Web Solutions' support technicians second to none, and they have always been prepared to go the extra mile. As an IT technician I know that nothing comes problem free, so the speed and quality of those in charge of resolving such problems is important to me. I would not hesitate to recommend this service provider to any UK business. More...

M
4 August 2018

Real knowledgeable, friendly and helpful folk, on support, recommend highly

B
4 August 2018

Always friendly and helpful,if they don't know they find out ! Very professional .

C
25 July 2018

Always very helpful and professional. These guys will go the extra mile!

M
20 July 2018

Phone promptly answered by a very helpful knowledgeable person, took the time to clarify and resolve our requirements / issues, with a friendly and positive attitude. Have great idea of what customer service is about.Used these folks for a few years and never had any technical problems that were not of our own making, but that were not resolved with a smile.Recommend very highly. More...

E
29 June 2018

We are very satisfied with Total Web Solutions customer service. They provided the line improvement when they arranged. In addition, we feel as though we receive a very personal service.

M
13 June 2018

Have been using Total Web Solutions since 1999 and have always been delighted with service received. In all those years we have had very few problems and any that have occured have been dealt with very efficiently. I have no hesitation in recommending Total Web Solutions to anybody seeking a quality web hosting service without the hassles so often associated with this industry. More...

R
12 June 2018

I have had TotalWeb Solutions host my websites since the turn of the century and have never had any issues with their service. On the very rare occasions I have experienced downtime either with a website or with email, it has mostly been caused by a wider telecom network issue beyond their control. More...

S
4 June 2018

Efficient, great pricing, great service

C
4 June 2018

Been with these guys for many years. Top people.

A
4 June 2018

Great customer service from Simon!

J
4 June 2018

Great service!

S
4 June 2018

Great Service in hosting my web site for the past 10 years. Highly recommended.

N
4 June 2018

In the process of setting up a new Anytime Fitness club in King's Lynn -Total Solutions have been efficient, professional, and helpful throughout. I couldn't recommend the more highly!Nikki & James More...

J
4 June 2018

Support is always rapid, the control panel is simple to use and loads quickly and TWS is very cheap as a processor in comparison to Sage etc. Would highly recommend!

P
4 June 2018

Great company. Very professional from start to finish. We build the websites and total look after the payment gateways etc and do a great job

L
6 April 2018

easy to operate user portal and good customer service.

C
29 March 2018

Great company to work with. Very efficient and responsive. They will go the extra mile. Highly recommended.

A
14 March 2018

Great consistent customer service from Simon!

A
12 March 2018

Total Web Solutions as a business are great. And the staff are very efficient.

A
12 March 2018

Total Web Solutions are a very capable service provider, and all their staff are real and pleasant people. I would highly recommend their services.

S
27 February 2018

Excellent Customer Service, quick response all the time and reliable!

S
27 February 2018

Excellent Customer Service. Always there to help you

N
26 February 2018

I am impressed with Total Web Solutions, their dedication and commitment to their customers are excellent. Everyttme I have occasion to call them they show an understanding of my problems and very professional willingness to help me. Anytime of the day I phone them they always sound positive and enthusiastic. More...

S
1 February 2018

Thank you TotalWeb, I think your customer service is spot on. Not only do I like your quick response when calling your office but I liked the friendliness from your staff and the motivation to solve my issue so I can get on with my business.

N
20 January 2018

Excellent customer service. My request to change my billing and direct debit was dealt with by a personal account manager rather than a nameless person in a call centre somewhere. Efficient and friendly service.

B
24 November 2017

We have been using TWS for a couple of years now for our card services and have been very pleased with them. They were very helpful during the set-up phase but more importantly, they have continued to be really helpful. They sort out queries quickly and we have found them a straightforward and honest company to deal with. More...

K
24 November 2017

We have been working with Total Web Solutions for many years. They are always extremely helpful and professional, and very responsive when we have issues. The team at TWS are genuinely a pleasure to work with. More...

J
23 November 2017

I have used Total Web Solutions for over 10 years and they never fail to deliver excellent service. They make renewals very easy and when caloled upon for technical service they are always speedy, efficient and polite. A pleasure, indeed, to deal with.John H LoweLowpak Ltd More...

X
16 November 2017

Awesome quality service w/ out-standing support!

T
26 October 2017

Coming up to 10 years with TWS now and their level of personal service has never wavered (or been outsourced). It is a genuine pleasure to deal with a company that is so unfailingly helpful whenever there is a technical or any other issue to sort out. Such companies are in increasingly short supply so they deserve to be treasured.Tony Peisley More...

A
25 August 2017

I have been using Total Web Solutions for many years for my domain hosting services and I have always found the service provided by Simon and the technical support team to be excellent. It is great having one point of contact and the team as a whole always respond quickly and they really know their stuff! I would certainly have no hesitation in recommending Total Web Solutions to any other business owner/manager that is looking for a fast, efficient and reliable service. More...

M
14 August 2017

I have worked with Total Web Solutions for almost 15 years and they have always been so supportive and helpful to me, my staff and my business. They look after all my online and web needs and they really do offer the personal touch ... I couldnt manage without them!!I think they are all fantastic and I would have no hesitation in recommending them to anyone. More...

I
31 July 2017

Very friendly and professional staff always ready to go the extra mile with any issues.

B
27 July 2017

Excellent company with first class service. Nothing is too much trouble and they have rescued me from disaster more than once!

T
27 July 2017

It's rare that I have a problem with the service that Total Web provide, however on the odd occasion that one does happen the back up is superb and helpful, courteous and quick.

E
14 July 2017

I have worked with Total Web Solutions for many years and have always enjoyed dealing with the same account manager. They offer great service: they always respond quickly and are reliably helpful and friendly. It's honestly a pleasure to work with them! More...

P
26 June 2017

I have been using Total Web Solutions for many years for my clients. I am an IT support technician and when I compare them to other domain host services and broadband suppliers I have always found Total Web Solutions to come top of the list. In particular the support they give to their services is exceptional. More...

A
4 June 2017

We have used the services of Total Web Solutions Ltd for nearly ten years and we have always received intelligent human support (needed for non technical staff) and an excemplary service. They are a team who have always gone out of their way to look after their customers and I recommend them highly. More...

J
4 June 2017

I've been a customer of TWS for more than 5 years and I wouldn't ever consider changing. The level of technical support and customer service is exceptional and they frequently go above and beyond to resolve any issues that arise. I can't recommend them highly enough. More...

M
4 June 2017

I have used Totalweb for approximately 17 years and they have always been helpful, courteous and more importantly always respond quickly. I have used other cheaper hosting companies and without fail they are always a nightmare! More...

X
4 June 2017

Awesome! - A+++++

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Services

EcomMerchant is a Payment Gateway for businesses that wish to take credit or debit card payments via their website (ecommerce) and/or via the Telephone/Mail Order (Virtual Terminal) as well as PayLink. A number of solutions exist to allow you to facilitate payments with our service that will suit your requirements. Whether you are a small to medium enterprise or have a corporate requirement we have a solution for you. A number of card terminal options are also available. Integration with over 50 ecommerce platforms and shopping carts including WooCommerce, OpenCart, Shopify, Magento, VirtueMart, ZenCart, FreeWebstore and ECWID.

Total Web Solutions has partnered with a number of leading acquiring banks for offering card terminals (fixed/countertop/mobile) and other point of sale solutions at competitve rates and terms.

Total Web Solutions 'Business only service' is designed specifically for commercial use but can of course be used for personal use. Our bandwidth is regulated so you enjoy lower contention than other consumer broadband users. Business only Broadband means less traffic, fewer sharers, and a faster, more stable connection. With business only Broadband you will experience trouble-free Internet usage and at a very competitive price. ADSL, Fibre to the Cabinet and Fibre to the Premises High Speed Business Broadband as well as Leased Line Ethernet Fibre Broadband options available.

Total Web Solutions is now providing Business line rental packages and calls service for businesses at market leading rates both as new line install and line transfer. Moving your Business phone line to Total Web Solutions is a simple process, with no downtime and you keep your existing Business phone number. MultiLine, ISDN2e and ISDN30 installs and transfers also available (contact the Sales team for details). Our call packages include 500 inclusive minutes to 01/02/03 numbers at anytime (peak, off-peak, weekend). If you consolidate your Business broadband, Business line rental and calls with us we can offer further discounts on the monthly price.

Shared hosting is our cost effective solution to host your web site on either our Linux or Windows servers. Highly resilient, secure and scalable UK hosting solutions. All our Shared hosting packages come fully loaded with features and can support the simplest to the most demanding requirements. Hosted using the award winning Plesk control Panel for full control over your hosting. CMS hosting for WordPress, Joomla etc.

Our Cloud Virtual Server enables you to take advantage of dedicated hosting without the associated costs of investing in a physical server. In addition to providing a cost effective solution, our cloud virtual server also provides on demand scalability which means that it can adapt quickly to your fluctuating requirements. So increasing disk space, Physical Memory or CPU power can be ordered via your control panel and available immediately. Recommended for WordPress and Ecommerce website hosting.

Our managed server solutions are provided for both Linux and Windows platforms. Each solution has been designed for the growing number of businesses that need a larger, faster, more reliable and more flexible web server resource. We will provide a tailored solution for your managed server requirements. We use the best available technology in every area of our operation. Hewlett-Packard / Compaq servers have always been used for our hosting accounts and we believe that the HP ProLiant DL360 server is the best hardware for your managed server solution.