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TheGem Media logo logo
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TheGem Media

London, Greater London, United Kingdom

(20)
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About

As a full service creative digital design agency, we do it all. We love technology but more so, design and how it can be applied to starting conversations and connecting brands with their audiences online. From digital strategy to web design, branding, online marketing, and social management, we generate original ideas and we make them happen.

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8 hires on Bark

Reviews (20)

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4.5/5

20 customer reviews

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7 January 2019

TheGem Media is one of the best agencys arond the London area! If worked a lot with Pascal as weil as Joe and i am more than happy with all results.

3 September 2018

Con artist and amateur! I paid £2.5 k for a website that was never started and labels that were full of mistakes. Currently taking them to court for theft and they lied on their website saying about having 3 Directors etc. Avoid like the plague. I will be employing debt collectors to pay Pascal a visit in due course, he thinks he has got away with it. I see he also also got a new website with stolen logos making out he has done the work. More...

verified
6 April 2018

Web Design

Pascal Binckenstien from TheGem Media failed to deliver a basic project to build a website. He has also charges for unnecessary hosting and adds on which has not been agreed. Pascal is unprofessional and the work quality he showcases is not to the standard he delivers. He also threatens clients for full payment and to pay for annual hosting even though he can't finish a project. I had to take court action to get my money back. Do not trust this designer. AVOID and save your money! He is full of lies. More...

9 January 2018

Great Service, Amazing Team! I love the designs they have done for us!

20 December 2017

I did give a clear instruction: I needed a performance optimization for Drupal of a google page insight value between 90 and 100. The only accomplishment was a module of Drupal (AdvAgg) which lead to 3 points difference only. Basically no change! Important issues such as image optimization, above the fold content, packing scripts etc. were not be solved sensible. Also he recommended a server change which is inocorrect in this case, because the shared hosting with SSD answers for the most part in under 200ms. A total waste of money! Would not recommend. More...

2 November 2017

Great company, great ideas, amazing communication and fast turnaround! Thanks again for all the hard work guys!

30 October 2017

I enquired through their website about getting a website designed for a small business I manage. I got a call back within 2 - 3 hours and after discussing what my business did etc. They've been honest enough to say that I wouldn't need one of their bespoke designs for the size of business I had. He pointed me in the right direction (for what I was after) to get a website done. I'm really impressed with the time they took to help me out even though nothing was in it for him, thanks! More...

30 October 2017

Very helpful, incredibly talented and hardworking. I would highly recommend for any digital project you may have.

30 October 2017

The team at TheGem Media initially helped us launch a global product website around 2 years ago. The success of that website, which resulted in online quote requests and customer contacts increasing by over 300%, has recently led us to re-commission TheGem Media to launch a new corporate website for our company. From design through to development, TheGem Media provide a highly professional service. The value for money they offer, in terms of cost versus design and build quality, is exceptional. I cannot recommend them highly enough for anyone looking for a web dev agency.
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30 October 2017

Fantastic, hard working, talented web design agency. I would highly recommend them if you're building a new website! Delivered my project on time and on budget and standard of their work was excellent throughout every stage of the project (design, development, on-going support). Made my life a lot easier.

29 October 2017

Excellent team! Everyone at TheGem Media is so professional and passionate about what they do. They won’t just code your website, they will make sure to take every detail into account to help you grow and deliver an excellent experience for your customers. Highly recommended!

29 October 2017

It's great working with the team at The Gem Media. They are enthusiastic and take the time to understand what we want to achieve with our site. They are really committed to doing a good job for us. More...

28 October 2017

We selected TheGem Media as they’re highly specialized in what they do, agile and experts in web development. I’m pleased to say that they’ve given us time and attention in abundance. Throughout our journey so far, TheGem have demonstrated fantastic project management skills. This has made collaboration a pleasure and enabled us to work with colleagues in a virtual office.

Our developer was enormously responsive and worked particularly long hours to help get our website ready for launch. His brilliant sense of humour certainly eased the pressure. Since our launch date, the number of organic traffic visits to the website has quadrupled and it now plays an important roles at the centre of our digital strategy. We look forward to the next phase of website development together!
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TheGem Media
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Reply from TheGem Media

Hi, thanks for your feedback! We really appreciate it!

28 October 2017

The Gem Media is the most Kick Ass business of its kind that I have come across. As a comedy entertainer facing the daunting task of a season at Edinburgh Fringe Festival, I needed help marketing. No time and lots of prep for the show. I'm not famous but when I asked them to takeover my twitter acct and FB page, they treated me like a star! Here's what happened: my own acct manager, hilarious tweets at least 3 or 4 times a day (btw I used some in my show) stacks of people commented on how refreshing to get the tweets, getting over a thousand quality new followers who were personally contact and were relevant to me (not like these cheap buy a 1000 fake followers rubbish you see time to time), people coming to my show via twitter contact, a kick ass professional FB page that gained new likes and relevance. As a bonus they wrote a press release that got much printed copy in entertainment magazines for another comedy festival I did. And if that wasn't enough a superbly written Bio for my marketing. All written stuff was creative funny and original and it was the best investment in marketing I have made in a long time. I highly recommend their services to you. More...

TheGem Media
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Reply from TheGem Media

Hi, thanks for your feedback! We really appreciate it!

28 October 2017

TheGem Media are a social media agency with a difference. They take the time to understand your business to position a completely bespoke service, based on your industry and company culture. They communicate with your clients in a way that clearly encapsulates your business and its values. But best of all, they make the process hassle free and easy to understand . We have used TheGem Media on numerous occasions and its safe to say that anyone I have referred to them has been well and truly taken care of. I recommend TheGem Media very highly! More...

TheGem Media
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Reply from TheGem Media

Hi, thanks for your feedback! We really appreciate it!

28 October 2017

What a fabulous company this is... Every project is approached with passion, integrity and enthusiasm. The excellent results they achieve are almost a byproduct of the fun you have working with them!

TheGem Media
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Reply from TheGem Media

Hi, thanks for your feedback! We really appreciate it!

28 October 2017

TheGem Media has does the social media marketing for my business now for over a year, and i am more than happy! Thanks again for all the hard work and the great communication!

TheGem Media
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Reply from TheGem Media

Hi, thanks for your feedback! We really appreciate it!

28 October 2017

I had a problem with my Shopify Store and the guys from TheGem Media helped me out in so many ways. Great Service Guys! I cannot thank you enough! My store looks amazing

TheGem Media
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Reply from TheGem Media

Hi, thanks for your feedback! We really appreciate it!

28 October 2017

If I should address one agency for any online problems it would probably be TheGem Media. They solve any struggle I had with my websites. They´re just killin´ it. I´m very grateful to found them and to be a customer. More...

TheGem Media
T

Reply from TheGem Media

Hi, thanks for your feedback! We really appreciate it!

28 October 2017

I needed a logo for my website, so the guys from TheGem Media made a really lovely logo for me. They delivered very fast and the communication was awesome. Thank you guys

TheGem Media
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Reply from TheGem Media

Hi, thanks for your feedback! We really appreciate it!

Q&As

Your website is your first digital impression and you want to make sure it's a great one. ... Successful businesses are always trying to improve the quality of their websites to meet the needs of their users.Often times, people are visiting your website because they are seeking out something

- What is the goal of the project?
- What is the project deadline? What are the factors or events that are calling for that date?
- How will you and your client determine if the project is successful?
- Who owns the project? Who else is on your project team?
- Has your team discussed who will be the main point of contact and how you will handle the feedback process?
- Are there any dates when you will be closed or not available?
- Has your team been through a project2 like this in the past?
- Is there anything that would prevent the project from being successful?
- Are there any points in the process that some stakeholders might not underst2and that we can explain?
- Is there a preferred mode of communication?

Our process is built as 4 main steps: Discover, Strategize, Create, and Target.

During the creative process, our entire team sits down for a brainstorming session where anything goes. From there, we come back the next day and chose 2-3 concepts we love and share them with our client for feedback.

We enjoy working with our clients, many of whom continue to work with us for a number of years. We are always looking to utilise technology to help save time or get better results, but ultimately, it comes down to good strategy and hard work.

We take a consultative approach to every project undertaken. We don't want to suggest activities or tools just because they work for us... they need to work for you, and fit into your business. We feel you should have an honest, open, relationship with the agency you are investing your time and budget with. If we don't think something will work, we will tell you. If the objectives or reasons for an activity are unclear, we'll ask more questions.

Services

At TheGem Media we realize that each clients’ requirements are different, so we offer a range of website design options to suit every individual, business or organization. We specialize in using WordPress as the content management system (CMS) for client websites. We build highly attractive, functional and extendable websites for clients in a range of business sectors and locations.

We offer a range of eCommerce solutions, depending on your budget and requirements. Whether you want to sell a handful of items or a huge range of products in numerous categories, we have a solution for you. From WordPress, with an eCommerce plugin, such as WooCommerce WordPress eCommerce plugin, to Shopify for large and enterprise-level solutions.

We specialize in eCommerce and realize that a ‘one size fits all’ mentality does not work. We create the right solution for each client to ensure scalability, ease-of-use and a smooth and enjoyable user experience.

According to a recent global report, the vast majority (95%+) of marketers say that their social media efforts increased exposure for their business. Tactics and the best ways to engage their audience with social media are the most common questions we hear from organizations, and this is exactly where we can help.

Facebook, LinkedIn, Twitter and YouTube are just a few of the more established platforms. Now we’re starting to see an increase in benefits from newer sites such as Pinterest, Instagram and Google’s very own social media platform Google+.

No longer can a business think solely in terms of their website and how it performs in keyword searches. People will find information and links to your business from many sources, but none more than social media profiles. An effective strategy to utilize social media in building a web presence is no longer a good idea, it is imperative to maximise sales leads, traffic to your website and your overall online visibility.

With a wealth of experience in the design industry and a passion for learning and creating new original work, we provide design solutions through research, planning, and creativity. We listen to your ideas, digest the brief and then create solutions based on what we consider is the best direction to take your project forward. Initially providing you with design options we will work with you and advise you until we create a piece of work that you will be proud.

Whether designing a logo to spearhead your company, refreshing an existing look and feel or creating some branding work to support your existing style we aim to exceed your expectations with our work.

If you have any special request which is not listed here, please feel free to check out our website at www.thegemmedia.com to find out more.