NE33, South Shields
Here at The Tech Surgery, we are your one-stop IT service and Support company for both home users and businesses.
Home user services include repairs to laptops, PC's, tablets, mobile phone, and other electrical devices. We also custom build computers to your needs from home use right up to specialist gaming systems.
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21 customer reviews
Jeanette Peel
Fast, friendly and efficient fixing of my tablet at very reasonable price. Would recommend to any one needing phone or tech repairs.
Michael Hudson
Took a iPad in for repair excellent service Rob is a excellent guy.
James Sanderson
Lovley pleasant man very helpful
Reviewed on Google Maps
julie Robinson
This guy is amazing We knocked on the door at 9.15 nd and phone was repaired 20 mins laterAbsolutely amazing service Thank you
Reviewed on Google Maps
Cory Alazzawi
Very friendly helpful professional company. I thought I needed a full new charging port for my iPhone X, turns out I just needed a good clean and TLC, saving me £45. Good honest work
Reviewed on Google Maps
Craig Thirlwell
First class service
Reviewed on Google Maps
Nik Connolly
I'm a visitor to the area & was looking for a Repair Shop, to fix My Mobile, on Google, (which showed only 3 places in Tyne & Wear, {one in Ncle} that could fix My Samsung J5. ) So called round, to one of them, (which was this Private House), 'on spec', to try & get My Mobile fixed, but did think, I was at the Owner's House, & not the Shop, but was invited in. The Gentleman listened to My problem & used His PC, to find a possible Protective Case for My Phone, but also phoned around, to find a stockist for My broken Phone-Screen, within walking distance & at short-notice.I went there, got the Screen & was able to replace it Myself a little later & get My Phone up & running that evening.I can't praise this Surgery enough.Thank You. ☺ More...
Reviewed on Google Maps
William Smith
Great service fast and efficient! Fixed my phone while I waited.
Reviewed on Google Maps
Robert Dobson
Fixed my sons ps4 couldn't be happier and really reasonable on price
Reviewed on Google Maps
Papa Smith
Very helpful and good service, had some flyers professionally designed and printed, at a very reasonable price. Will use again definitely.
Reviewed on Google Maps
Jonathan Harvey
Great guy and Excellent service. He took a look at my phone and assessed how to repair my phone and in a week, I got my phone back as good as new, and at a reasonable price. I highly recommend this service.
Reviewed on Google Maps
Bill Allon
Excellent prompt service. Reasonable prices.
Reviewed on Google Maps
Jamie Baker
This guy does a good job at repairs and reasonably priced too.
Reviewed on Google Maps
Jeff Quinnell
Excellent service , had part I needed shipped in next day delivery ,fast turnaround time , genuine nice guy with a brilliant service , won’t use anyone else now for my tech repair needs
Reviewed on Google Maps
Stacey Davies
Fix my phone screen in half a hour... Ace friendly service.
Reviewed on Google Maps
Simon Button
I used this company last month and it was on a Sunday, my friends daughter had an iphone7 which required a replacement screen. I rang at 16.00hrs on the Sunday teatime to enquire about if it could be done that day & was told by Rob(company owner) that he could do it straight away if I went down as he had a replacement screen in stock & informed me it would take approximately 45mins.I arrived at his business address at 16-45 to find more about The Tech Surgery and all I can say about the business & Rob is a very,very knowledgable guy who knows everything about tech!!! Professional, fantastic service given also a 3month warranty given for the new screen he fitted, so highly recommended infact wouldn't use any other company. More...
Reviewed on Google Maps
Shaun
Changed a laptop screen for me, cheapest around tried a few places most were double the price, Really quick service will use again next time something goes wrong with a gadget.
Andy midgley
Rob from the tech surgery went above and beyond to fix my iPhone today. First class service with very reasonable prices. Thanks rob.
Reply from The Tech Surgery
Hi Andy, Thank you for your review and an extra special thank you for the donation you made to the food bank appeal, your a star
Jim Wilkinson
Absolutely the best for your tech problems to be solved. Great guy who actually really knows what he's taking about and has the capability to back up his words. Best value for tech repairs I've come across so far. More...
Reviewed on Google Maps
Carl H
A very professional service. Very friendly and knowledgeable staff. They really helped me out with my tricky tablet issue.
Reviewed on Google Maps
Rob Smurthwaite
The tech surgery put a new screen on my son's phone and the job was first class would recomend anybody who wants there phone fixed to go to this company prices are reasonable and is a very nice guy
Reviewed on Google Maps
What do you love most about your job?
I love the challenge and that no two days are the same, one day you might be designing takeaway menus for an Indian restaurant before sending them off to be printed 50.000 times and the next you could be repairing 5 iPhone screens before designing a new gaming computer for someone.
I also love learning and never stop studying new and upcoming technologies, you could say I'm a bit of a geek (ok a big geek).
What inspired you to start your own business?
I previously worked for other IT companies and became depressed with the way they used to treat customers and rip them off, I decided to start my own business and offer fair and honest prices, which often leads to me falling out with other techs on forums for being too cheap and ruining it for them.
Why should our clients choose you?
Here at The Tech Surgery, you will get fair and honest prices, no fix no fee and a technician with over 20 years knowledge who will not speak down to you or try to confuse you with techno babble