Russell Square, Greater London
102 customer reviews
Gary Taylor
Friendly staff. Great food.
Reviewed on Facebook
Susan Denton
Beautiful hotel that oozes class. Our suite was beyond our highest expectations, with the bonus of a complimentary mini bar. All staff were completely helpful and professional - a credit to the establishment. Would highly reccommend. More...
Reviewed on Facebook
Anatoly Sushon
Excellent location in the heart of London 5 min walking distance to the British Museum. All staff are friendly and helpful. Great bar and breakfasts were superb More...
Reviewed on Facebook
Colman Ngan
Great Services, wonderful stay
Reviewed on Facebook
Tyler Moore
Wonderful service in a beautiful hotel.
Reviewed on Facebook
Emma Su
Great location, Good service, Nice breakfast. Love all the details of this hotel. Will consider to come back.
Reviewed on Facebook
Roberta Sinistri
I really enjoyed the hotel. It is very well positioned, with lovely bedrooms, breakfast areas and bars. I definitely recommend it.
Reviewed on Facebook
Ana Tormo
Everything from the hotel to the amazing, welcoming and most professional staff!
Reviewed on Facebook
Marzena Dykier-Kudzia
Amazing place❤️ All staff amazing , Beautiful inside and outside U would like put 6 stars
Reviewed on Facebook
Mario Castillo
We spent a wonderful time in London (September, 2019) because of this hotel and its terrific staff: Isabela at the front desk and the concierge team (they know all the best restaurants in London and can get you a res). I hosted a cocktail party in the Palm Court for former EU ambassadors to America, a Lord, Brit media personalities -- Sasha, our waiter, was terrific and made sure that the drinks and nibbles were always on!!!! Bravo Sasha! Goodbye Dorchester and hello KF! Mario Castillo More...
Reviewed on Facebook
Echo Jin
地点很棒,附近有地铁,火车站,离大英博物馆超近。建筑超美腻的! 单人房不大,但非常舒适!
Reviewed on Facebook
Mandy Jane
The venue is very nice and the staff were friendly.
Reviewed on Facebook
Shu Fen
Nice service, delicious breakfast,comfortable bed and elegant atmosphere!
Reviewed on Facebook
Sandra Vickery
Found the kimpton on line and booked for a friends 60th birthday. Amazing venue. fabulous cakes to die for, so unusuall and different . Excellence service by Sasha, A very helpfull waiter. WIll book again More...
Reviewed on Facebook
Nigel Wilkins
Absolutely fantastic very courteous staff
Reviewed on Facebook
Sue Duffy
We went for Afternoon Tea with bubbly. Lovely very tasty, lots of sandwiches, scones, beautiful cakes. Staff very attentive topping up our tea, extra sandwiches. Just a lovely way to just chill in the beautiful Palm Court Would really recommend. More...
Reviewed on Facebook
Samantha Wilson
We stayed here many times. Staff are lovely hotel is beautiful.
Reviewed on Facebook
Lynne Hawkins
We had a most enjoyable afternoon tea in this stunning setting, with attentive, friendly service by our waiter,Fedro, who was also very knowledgeable about the history of the hotel. Nothing was too much trouble for him and he made our experience extra special. The food was excellent and sandwiches and cakes were replenished on request, as were the hot beverages. I would highly recommend this venue for a delicious and memorable afternoon tea! More...
Reviewed on Facebook
Mark Andrew
Great hotel, attentive staff and fabulous bar. Definitely come back!
Reviewed on Facebook
Matthias Alison
Gorgeous experience all round. Particularly loved the list of things not to forget when you leave “...Keys Chargers The kids....
Reviewed on Facebook
Gilda Francisco
Beautiful hotel. Staff are very welcoming. I can't fault anything. It's a 5 star. Good location
Reviewed on Facebook
Rose Shannon
Birthday treet for hubby ❤️
Reviewed on Facebook
Tracy Simpson
beautiful rooms spotlessly clean.
Reviewed on Facebook
Ellenor Cooper
The Kimpton Fitzroy was more than accommodating, the staff were friendly and polite. We arrived at around 10:30am and asked to leave our bags as we were going to the theatre to see Harry Potter and would not return until late in the evening. When we arrived they had already put our bags in the room for us and gone above and beyond to make our stay special and make us feel welcome. In the room the receptionist ( Milanie ) had put a small gift of a Harry Potter leaky cauldron and a bag of sweets with a note which we thought was the perfect touch. The Fitzroy bar staff were all friendly and more than accommodating also. More...
Reviewed on Facebook
Elaine Kiernan
The staff everywhere were excellent. The rooms were very comfortable and all your needs had been thought of. Thoroughly enjoyed our stay here and would stay again.
Reviewed on Facebook
Caroline Smith
Amazing afternoon tea and wonderful staff
Reviewed on Facebook
Caryn Hulse
We had a fantastic stay. Everyone was so helpful. The hotel is grand, the suites are beautiful and the bathtub is the bathtub of my dreams. Centrally located. Can’t wait to return! More...
Reviewed on Facebook
Sebastian Drabinski
Amazining hotel. Amazing time. Thank you Kimpton Fitzroy Team
Reviewed on Facebook
Elise Green
We had an amazing stay at the Kimpton, and would definitely stay here again. The room was fabulous and massive. The service was outstanding and we were treated like royalty. So glad we chose to stay here!
Reviewed on Facebook
Zoe Tcy
The hotel is so good!! Beautiful architecture and gorgeous interior! 2-5 mins walk to the Metro and British Museum! But my room is super small for a price of £270!
Reviewed on Facebook
Jan Freygang
Loved their brunch! Great (small) choice from starter and dessert buffet! Chicken waffle was awesome!
Reviewed on Facebook
Duncan Hayes
Really enjoyed my last stay here, the room was a good size with excellent amenities. Nice comfy bed, I got a decent night's sleep once I got used to the pillow. I liked the bar and restaurant experience of the hotel, the food was of good quality and the service was excellent, great staff throughout. The thing I like best is the hotel itself, it is such an amazing building, the architecture and design are a wonder to behold. I look forward to staying here again, when I next visit London. More...
Reviewed on Facebook
Chris Keller
I’m obsessed with this hotel!!! I’ve been back three times in the last three months! Just an amazing gem in the heart of London!!! #obsessed❤️
Reviewed on Facebook
Simon Whitehead
Fitz's bar is amazing, excellent venue and great drinks
Reviewed on Facebook
Anne M.
Enjoyed our stay here while we were in London last week. Booked two rooms for my family. I highly recommend this hotel. Why ? - The staff- everyone we have encountered! - were gracious and helpful. Claire, the manager is fantastic to work with. We had an issue prior to check in and she sorted it out. - The rooms are well appointed, comfortable, clean and user-friendly. Check out the picture I posted. - I'm delighted with breakfast at Neptune (healthy and lots of options to choose from), the Fitz bar (amazing drinks!) and the cafe adjacent to the front desk. Will definitely return to this hotel next time we're in London. Check it out for yourselves. You will not be disappointed! More...
Reviewed on Yelp
Chris Stephens
classic London hotel in the heart of the City. Love it
Reviewed on Facebook
Lauren Marcq Kearns
Wonderful stay. Room was lovely. The Palm for tea can’t be beat. The staff made it a great experience for us. Will definitely return.
Reviewed on Facebook
Jennifer Jones Starbuck
What a fabulous way to start our extended family excursion. 11 adults( soon to be 39 adults )a 6 month old and a 6 week old! We felt welcomed the minute we stepped out of the car! More...
Reviewed on Facebook
Tracy Ann Newton
They couldn’t have been more accommodating the staff are very thoughtful xx they have given our daughter Peyton the best 21st birthday Thank you to all xx
Reviewed on Facebook
Monica Frisk
Beautiful hotel, spacious, glorious venues, delicious food. First class!
Reviewed on Facebook
Chayito Madriz
Es hermoso todo atención , como hacerle para que me quede registrado en mi celular ok
Reviewed on Facebook
Nirdosh Kutty
cool place and fantastic building
Reviewed on Facebook
Sharon Simpson
Great for conferences, friendly and helpful staff. Lovely hotel!
Reviewed on Facebook
Deborah Peniket
Simply stunning!! My favourite London hotelx
Reviewed on Facebook
Mark Stoner
Very good so far.....looking forward to a good night
Reviewed on Facebook
Hayley Dean
I would recommend everything, can’t fault a thing x
Reviewed on Facebook
Peeradach Jindarut
Kimpton London is exceptional ! The room is not that spacious much, yet it is cozily accommodated enough for everything you want . All decors are EPIC ! Excellent Location just only 1-2 mins walk to Underground ! I really love here and surely I will be back soon More...
Reviewed on Facebook
Dawn Robinson-Swain
This place has been renovated but has kept so much of its historical charm. There is so much detail throughout the place. I would definitely stay here again. Great hotel!
Reviewed on Facebook
Louise Cook
Such a beautiful hotel with amazing staff and great restaurants/bars for food and drink. Great location. My husband and I went for my birthday. Staying here helped make it even more special. Honestly I can not recommend this hotel enough! Would definitely love to go back. More...
Reviewed on Facebook
Allen Giles Carr
A fabulously restored building
Reviewed on Facebook