Hatfield,, Hertfordshire
We are a dedicated team of 7 mortgage professionals with over 100 years of collective experience of people and mortgage and all the associated stuff that comes with a mortgage.
We understand that at the centre of every mortgage transaction is a person YOU.
Show more
17 customer reviews
Sean Parry
Tom and team did an excellent job for us. Both myself and my wife are self employed and well aware of the challenges of getting a decent mortgage. Tom managed to secure us a very competitive deal and handled most of the heavy lifting through the process. Highly recommended. More...
Reviewed on Facebook
Mark Hallett
We were sold critical illness cover by Tom when we never thought that we would need it. 20 years later, and life is easier despite the uncertainties as a result of the policy. Thanks guys
Reviewed on Facebook
Edna Bootle
Knowledgeable efficient and very friendly company with efficient staff who care about the customer not just the company.
Reviewed on Facebook
Russell Webb
For the better part of a year my partner and I had been looking for a place and throughout that time Tom was there to guide us and give us invaluable advise as first-time home buyers. Once we had finally decided on tackling the tricky goal of a reassignment on a new build Tom and his team found us a mortgage and carefully walked us through the intricacies of such a deal. Given a limited window of opportunity before the building went online, when things got tight at the end Tom went above and beyond the call of duty to make it happen and for that we are immensely grateful. Thank you!! More...
Reviewed on Facebook
Ray Thompson
Charlotte ensured that the mortgage she offered suited our needs & took a lot the the stress out of the process.
Reviewed on Facebook
Jackie Thompson
Charlotte from The Independent Mortgage and Loan Company has been dealing with our mortgages for 4 years now and never let us down. She's always on the end of the phone to deal with our queries and no ask is ever too much. The team at The Independent Mortgage and Loan company even managed to get life assurance for my husband over £100 cheaper per month than others quoted us even with his health problems. Could not recommend Charlotte and The Independent Mortgage and Loan Company more. More...
Reviewed on Facebook
Gordon MacPherson
Just want to say a massive thank you to Charlotte for sorting out our mortgage. Not only did she manage to get us a £200 a month saving over the same term with the same lender (! !!!) but she also managed to do it in record time. Given the difficulties with our property and our previous experiences elsewhere I can only say that this was a fantastic service. Charlotte was professional, clear, quick and very easy to deal with. When the lender succeeded in messing up the paperwork, Charlotte managed to get it sorted out in under 24 hours. We would have no hesitation in recommending her and have already suggested to family and friends that when they are looking to get a mortgage or re-mortgage then this should be the first port of call. A**** in every way!! More...
Reviewed on Facebook
Sean Baker
Highly recommend Tom and his team. Managed to find me the best available deal on the market for a bye to let mortgage. Thoroughly professional and personable, and a pleasure to work with.
Reviewed on Facebook
Neil McKie
I highly recommend Tom and his team. We had a tricky mortgage situation, to say the least. Tom worked tirelessly to get us not only a mortgage, but a great deal on a mortgage, too.
Reviewed on Facebook
Tariq Ziad Melhem
Could not do enough to get me across the line before the new SDLT rules came in. Was able to hold everything together by going above and beyond by managing my solicitors and the mortgage lender, their relationship with them was very valuable - more than your average broker!
Reviewed on Facebook
Christina Kernohan
I could not recommend the team here more. They got 2 self employed people (one with only a year's books) a mortgage - I imagine not an easy task. Tom worked tirelessly and in a very tight deadline to keep our sellers happy, constantly pushing back on underwriters until we got what we needed. The team really went above and beyond what I would have expected keeping us up to date with all aspects. Tom was always available day or night to answer any queries we had, a lovely man to deal with and a truly fantastic service. Thankyou! More...
Reviewed on Facebook
Steve Byrne
Thanks Tom and Charlotte, 1st class service. Putting up with my endless phone calls must have been hard, I was like the kid in the back of the car "are we there yet?
"
Nothing was too much trouble, coming to me to collect documents, keeping me updated throughout and always ready with good advice. Thanks again for my dream home. �
More...
Reviewed on Facebook
Gordon MacPherson
Just want to say a massive thank you to Charlotte for sorting out our mortgage. Not only did she manage to get us a £200 a month saving with the same lender (! !!!) but she also managed to do it in record time. Given the difficulties with our property and our previous experiences elsewhere I can only say that this was a fantastic service. Charlotte was professional, clear, quick and very easy to deal with. When the lender succeeded in messing up the paperwork, Charlotte managed to get it sorted out in under 24 hours. We would have no hesitation in recommending her and Tom and have already suggested to family and friends that when they are looking to get a mortgage or re-mortgage then this should be the first port of call. A**** in every way!! More...
Reviewed on Facebook
Tom O'Neill
Good independent face to face advice
Reviewed on Facebook
Amy Schumacher
We had an outstanding experience with Tom and were able to get our first mortgage thanks to his amazing help! We had a slightly complicated situation, but Tom worked non-stop to make it happen for us. Buying a home in London is not a simple process and as first-time buyers from outside of the UK, we did go into things slightly clueless. From our very first interaction, Tom was incredibly transparent and clear about all of the steps. Additionally, he went above and beyond to advise us, help us, and even advocate for us when things got tricky. We're looking forward to moving into our first proper home together, and we wouldn't have been able to do it without Tom! More...
Reviewed on Facebook
Ben Holden
I found the process of buying a house rather stressful (horrific actually) however the professional and friendly staff I encountered here, (namely Tom & Charlotte) were a pleasure to work with! The team here helped me to keep calm and navigate the quagmire of home buying & to get a fantastic deal! I would not hesitate to recommend them and will be back again next time! I think I will actually miss my regular phone chats with Tom & Charlotte! Thanks guys!! Great Job!! More...
Reviewed on Facebook
Benji Holden
I found the process of buying a house rather stressful (horrific actually) however the professional and friendly staff I encountered here, (namely Tom & Charlotte) were a pleasure to work with! The team here helped me to keep calm and navigate the quagmire of home buying & to get a fantastic deal! I would not hesitate to recommend them and will be back again next time! I think I will actually miss my regular phone chats with Tom & Charlotte! Thanks guys!! Great Job!! More...
Reviewed on Facebook
What do you love most about your job?
The people. Always the people, They are the colour to our day.
What inspired you to start your own business?
The Banking Crisis, I could either go down with the banks and let them take my house or build something special built around the client. And here we are now.
Why should our clients choose you?
That is a great question. Heres why.. if you go to the bank on the high street YOU DO NOT GET ADVICE. You sign to say that they DID NOT OFFER ADVICE so you have no right to complain plus you only get mortgage products from one source.
Come to us and we are bound by our Regulatory licence to offer you full advice of the whole of the whole market and put it in writing also Thus ensuring you get the best product to suit you.