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The Heating Expert

Ticknall

(15)
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About

A top quality service - Installations , service & repairs. Many years experience . British gas trained .please go to my website for further details

1 hire on Bark

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Reviews (15)

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5/5

15 customer reviews

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30 March 2019

What a fantastic company, Paul and his team have restored my faith that there are some top quality engineers out there!! I had my fire serviced today by Justin, lovely chap, very thorough and efficient. It wasnt a straightforward job as it needed to have a new oxypilot fitted as part of the service. Justin was brill, and Paul made sure i was happy with everything...such a lovely man, professional, and does what he says he will 10 stars from me!!! (Katie) More...

Reviewed on Google Maps

30 November 2018

Excellent service from Paul and Justin, as well as from the rest of the team at The Heating Expert. We had our hot water and central heating system fully replaced by the team after moving into a new house and finding that it wasn’t working properly! The Heating Expert installed a new Worcester Bosch boiler and Unvented Cylinder for us as well as a Nest thermostat. We couldn’t be happier. Everything works well and the house is nice and warm ahead of the winter. I would highly recommend The Heating Expert for friendly service, excellent communication, good value for money and quality work. They also had the full job completed in just two days, also making sure we had the water and gas were back on overnight which helped minimise disruption More...

Reviewed on Google Maps

1 October 2018

We contacted Paul last week after having multiple issues with our kitchen hob. As we both work awkward hours it was proving difficult to find a time when we would be in but he got us in at a convenient time on Saturday. Upon arrival, Justin assessed that there was an issue that they wouldn't be able to address immediately but would return on Monday to finish the job. We now have a working hob less than a week after we contacted the heating expert and less stress in our house! More...

Reviewed on Google Maps

29 May 2018

Our boiler was recently condemned and British Gas gave us an unhelpfully convoluted and expensive quote. Looking for other options we turned to The Heating Expert who gave us a much simpler and cheaper solution. They installed a quality Worcester Bosch boiler within the week with minimal disruption and by very polite and friendly staff. Highly recommended! More...

Reviewed on Google Maps

28 February 2018

Excellent service - very very impressed! Fully recommend!

Reviewed on Google Maps

29 May 2017

We had our boiler serviced by The Heating Expert and couldn't be happier. The job was done just 3 days after contacting them. Very pleased with the response, quality of service and found the pricing to be very competitive. Highly recommended! More...

Reviewed on Google Maps

29 May 2017

Found we had no hot water last night, phoned Paul from The Heating Expert and by 10:30am this morning we were back up and running. Thank you.Paul and his team have done various jobs for us over the past 3 years and we have found them to be professional, efficient, friendly and clean up after themselves. I would recommend them to anyone, and will certainly use their services again, if required. More...

Reviewed on Google Maps

29 May 2017

This is a great business and the personal service Paul provides is second to none. He always picks up his phone if available and responds to messages promptly when he is otherwise engaged. I needed to find a reliable firm to carry out an inspection and service of a gas boiler and central heating system ahead of completing a house purchase. The Heating Expert were the first people I called based on the very strong reviews and aside from a quote that I knew to be fair the quality of the conversation with Paul was such that I knew immediately there was little to be gained by looking elsewhere. The work was carried out on time with some key issues - including the risk of serious electric shock due to previous faulty workmanship by another company - identified. This enabled us to recover the costs of the repairs necessary ahead of completion. Subsequently returned to Paul post completion to arrange for the works to be undertaken and again everything dealt with to a high standard and my complete satisfaction. I highly recommend this firm and will be using them for all of my central heating needs going forward. More...

Reviewed on Google Maps

16 June 2016

Justin and Charlie replaced our condensing boiler for a combi this week – only a couple of weeks after Paul produced our quote. They worked quickly and diligently in difficult conditions (a problematic house and monsoon-type weather!). They were polite, friendly and helpful and there was no cosmetic damage to the house. Paul over-saw everything and is a pleasure to deal with – friendly, knowledgeable, always available to help out and answer questions and, importantly, does not pressurise you into anything. We feel lucky to have at last found a company who are professional and reliable and who we trust to offer us a great after sale service. Needless to say, we will be using The Heating Expert for all our future heating needs. More...

Reviewed on Google Maps

5 May 2016

I cannot reccomend these guys enough!I had to call them out when a pipe sprung a leak and when the bill came i didnt need to sit down.

Sometimes you think people will take the mic when it comes to an emergency call out but paul and his team were not only quick and efficient but they were polite and courteous. Great customer service and i will definetely be using these guys again when it comes to my future home requirements.

Thanks guys
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Reviewed on Google Maps

30 May 2015

Our heating broke down Christmas Eve!!!... (of all days) we rang a couple of other plumbers with no joy not answering their phones already broke up for the holidays! !!....Paul on other hand answered and reassured us that as soon as he would he pop over and take a look ...which he did two days later and also repaired it (at a very reasonable charge) ,which we were very great full of as the weather started turning very cold...We would recommend "The Heating Expert" and we are hopefully going to be using Paul again with other work we having done at home in the new year.We would like to say thanks again Paul ...Tracie and Chris Cooper More...

Reviewed on Google Maps

30 May 2015

I have just had a new boiler installed and would highly recommend Paul and his team. Having not lived in the local area for long I found Paul using a google search and used his company after being impressed with all the reviews. I am so pleased that I found Paul as he was so helpful before having the boiler installed, during and after. His personal service is really what makes the difference. Don't waste your time looking at any other companies - the service you get from The Heating Expert will not be beaten! More...

Reviewed on Google Maps

7 March 2015

We had the problem of too much heating and no hot water. Paul took my call on Saturday night and we had regular communication, exchanging texts, emails and photos. The problem was identified and Paul recommended a course of action that would get the problem fixed quickly at a reasonable cost. I would definitely recommend Paul More...

Reviewed on Google Maps

13 April 2014

After having 3 quotes for a replacement boiler, we chose Paul to do the work for two reasons: Firstly he listened carefully to what we wanted, and he carefully explained why he recommended the filter, new pump and valves. We live in a small bungalow, and the other two companies were insisting we had the new boiler in the loft (it obviously made installation much simpler), but as we are of an age where climbing up into the loft is becoming very difficult, we rejected that option. Paul was quite happy to put the boiler where WE wanted it. 

The work took just over 2 days, and was carried out by Justin and his apprentice Charlie. We couldn't believe how quickly the new boiler went in, and the new boiler came out. Justin and Charlie worked very hard, and we just kept them supplied with tea / coffee / squash. Paul came regularly, answering any questions we had, and the electricians came to connect up the relevant bits which they too did quickly. 

Justin and Charlie also replaced an ageing radiator for us, and after a magnetic flush of the system connected up the new boiler and fired it up. All worked perfectly. We now have a high efficiency boiler and radiators which have never been so hot. 

Thankyou to Paul, Justin, Charlie, and the electricians for their hard work, and the very neat installation. We can recommend them to anyone - without hesitation!
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Reviewed on Google Maps

23 August 2013

What a delight to have a quality company supply and install our aged radiators. The response and service was second to none.
Again when our boiler had a problem, the response was immediate and an engineer arrived within the hour.
More...

Reviewed on Google Maps

Q&As

My Customers
Helping out people
Seeing how pleased people are with our work
Receiving great reviews

Years of seeing how not to treat customers
Having total control & working for people I want to & being able to refuse to work in bad conditions

We care
We extremely professional
We keep you informed at each step

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