Had lovely back scrub treatments for myself & my friend. Very professional lovely afternoon tea. £10 parking charge was way to much though. That would be the one think would put me off returning. I know there is a public car park opposite but no guarantee of any spaces. More...
Had a nice break and good room. Nice friendly staff. Would suggest a water dispenser in the sauna steam room area. Would be nice to have a Jacuzzi in that area too.
The hotel was nice but very difficult for people with mobility problems as only stairs to get into the hotel that I could see. Also the staff were lovely � and worked very hard but the dining room Buffett was not fit for purpose for the number of people staying at the hotel and there was only one member of staff serving the Buffett bless him. I have a single room which though small is adequate but mattress could do with replacing. More...
Had a full body massage it was out of this world. would recommend this to everyone. The expertise of the masseur is second to none. Followed by a two course lunch and a glass of bubbly. Excellent food. Perfect staff, thank you More...
Linda Davies-Patrick Baggot
Went yesterday with my daughter and had a lovely time lunch was lovely staff friendly.my daughter had a massage and I had a facial we were both very pleased. Only downer is unless your a size 12 or under the robes don't fit which I found very embarrassing also £10 charge for the car park made me angry I think if you are using the hotel you should not have to pay £10 (bit steep) you couldn't go there for a nice meal with the heafty car charges.shame as I would like to. More...
Treated my partner to a massage and afternoon tea. He loved it so much he's going to book again. The staff are very nice and the ladies in the spa are very professional.
If anyone goes and are worried about hotel parking charges, there is a long stay car park close the the roundabout. More...
Wonderful afternoon tea and best massage I’ve ever had! Sauna and steam room suited me. However it was difficult to find our way round pool and spa area and there we no flip flops or similar which I have always had at other spas
Had two very good days, everything was great, the room was clean and comfortable, the food was great, the spa was very relaxing, and the staff were very accommodating.and we did not have any trouble with the parking, would recommend staying here. More...
Had afternoon tea, spa and massage. Food was beautiful. Staff were professional and happy. The ladys who done our massage were amazing and very polite. All facilities were great and clean. Shame there wasnt a jacuzzi but was still a great experience. Only thing was £10 charge to park in a car park whilst we use your facilities is way to much More...
Lovely hotel, although a little dated. Beds were comfy. Room was clean. Breakfast was really nice.
The pool/sauna/spa is very small, and when it was busy with kids. There was literally no room. And definitely not room to swim. Parking really let the place down too, tiny car park. And if you manage to park, then if you leave you will loose your space. Even tho you have paid £10 More...
Stayed here a few times now. Hotel and room always spotless. Breakfast fantastic. Staff very polite and always look smartly dressed. Next time I book I will ask for a room at back as you do get road noise at the front which limits sleep. First floor floorboards are very creaky but think this is due to the age of the building. Spa and pool good however I think it could be more brightly lit as it is quite dark. Would also like more sun loungers to lay on and relax. More...
Had a spa break for xmas so decided to combine it with a DBB for the night.
Room was spotless...bed was comfy.
Food was excellent and id like to say how lovely all the staff were.
Pool/sauna and steam room were nice...was busy around tea time on the Tuesday but wednesday lunchtime was very quiet . Opted for a massage as our treatment which was lovely followed by cream tea and presecco again which was nice. We managed to get parking on the side road which was a bonus.
Would definetely go again. More...
This hotel is a comfortable hotel in a great spot
The bathroom was very small and we were in the superior room
Very creeky floors all over the hotel upstairs
Comfortable big bed and great breakfast though
Had to pay £10 for parking the car and when we went out and came back there were no spaces left and they said that it's first come first serve so had to park in disabled bay but was told that if any blue badges come in I would have to move even tho I played £10 thought that was wrong if you pay for space it should be yours until you leave
When we checked out we wernt even asked how are stay was they just said room number and then said yes that's it very rude I thought More...
Loved staying hear can’t wait to stay again end of June, brilliant breakfast and staff are very friendly and helpful
Lovely Hotel Lovely staff excellent food in the no.28 resteraunt nothing too much trouble. Thank you for a lovely stay
Lovely friendly hotel. We’ve had a couple of our Christmas Parties � here now and the food & entertainment has always been exceptional and amazing value! Booking has always been easy and fuss free. Would recommend to anyone! More...
Amy Louise Evans
Stayed here for my partners birthday surprise and she had a birthday card under the door when we got back from pool so thoughtful..
Really clean hotel definitely stay here again More...
My sister booked us a little trip to Bournemouth for my early birthday treat. We had a great stay and enjoyed a meal in your restaurant.
Hello I stayed here for three nights Sunday night I had an amazing meal in the restsurant
very good waiter from Hungary who recalled I was gluten free from breakfast.I had marinated salmon with beetroot and seabass with fennel
was the best dish I had tasted in a long time also I had tropical fruit salad and gluten free ice team had been here before love the leisure facilities.Thankyou for a great stay More...
Danielle Millatt Belo
We held a Preloved Wedding Sale last Sunday at the Durley Dean. All the staff are lovely. Especially Kate, she was so helpful and friendly and also a lovely gentlemen that helped us set up in the morning, nothing was too much trouble.(sorry can't remember is name)
Hope to work with them again soon! More...
I came for a mid week stay at the Durley Dean and it did not disappoint, my room was a very large room, clean and comfortable. I was very happy to find an iron and ironing board in my wardrobe which I needed and didn’t have to go and ask at reception. There was also a fan in the room so it was a pleasant temperature at night. Unfortunately I didn’t have time to use the spa facilities (pool and sauna) but I did have an Elemis full body massage was amazing, clearly an experienced therapist and the heated couch was a really nice touch. The staff were very friendly at the bar and reception, and advised me that it was a very short walk to the beach so it’s a shame a couldn’t have stayed longer. More...
I have been having many business meetings, networking events and training seminars at The Durley Dean and it's always a pleasure to work with them. Their high standard of service is what makes me return every time and the staff and management are always on hand to help with any requests. They really do take away the stress and go above and beyond what is expected. If you're looking to organise an event I wouldn't go anywhere else. More...
We got married here just over 2 years ago and have stayed in touch with the amazing team since. Following some ill health recently I was contacted and we were offered a complimentary afternoon tea to celebrate our anniversary and wish me well. We cannot praise this hotel and the staff enough! Always welcoming and nothing is too much trouble! Thank you to everyone xx More...
I surprisingly won on facebook the Sparkly Afternoon Tea that myself and 3 friends attended on Saturday. We couldn't have wished for more.
The staff were very friendly and made our experience wonderful. We left very satisfied with smiles and full on the amazing food, tea and not forgetting the Prosecco.
We have all said we'll be back x� More...
Clare Le Bon Collier
Myself and my daughter booked a spa afternoon and cream tea through Highlife. We decided to make a day a day and night of it and booked an overnight stay too.
Brilliant value for money. The spa treatments were relaxing and the pool was lovely.
The hotel room was small but we only paid £54 and it was absolutely spotless and comfortable. Lovely big shower.
All the staff from Reception to Spa to bar were polite and helpful.
We will definitely be going back. More...
Great hotel and there 1st competition on their Facebook page is awesome go check it out like share and tag 3 friends xx
Absolutely amazing service and lovely staff! Would highly recommend for a place to stay while at bournmouth ♡
Am here on a weekend with friends. Great atmosphere - really helped by Karl the barman. He was amazing!
Have stayed many times. Room was lovely, but was close to kitchens. Staff were all helpful. Breakfasts were great with everything you could possibly want. Close enough to have a lovely walk to the beach, pier or town centre. Will go again. More...
Our room was a good size very clean bed was a bit too soft for me. It had large flat screen tv, tea making facilities, a fan very important in this hot weather, iron, hairdryer a lovely large bathroom with a walk in shower.
A lovely large restaurant which we had breakfast in, the staff were friendly and very helpful. The food was excellent.
It also has a spa but I only used the pool which was great for a swim.
The hotel receptionists were friendly and helpful
Overall a good hotel in a good location, short walk from the cliff over looking the beach short stroll to the gardens and town More...
The hotel is basic even with an upgrade. The staff are friendly and helpful. The food is amazing it is so good. Wonderful choice and good value. Only complaint is only free parking is where ever you can find on the road but their website site is misleading claiming free parking More...
Such lovely staff and great food. Best hot stone massage. Me and the best had a great time.
Our room Very 'compact and bijou'. Breakfast and staff service excellent. One downside, we paid £20 for 2 nights parking and 2nd night No space. Blue Badge holder. Had then to find Street parking @ 10.30 400/500 metres away in the dark. And No offer of £10 refund. But nice staff and an enjoyable stay. Thankyou. More...
Great hotel nice room n lovely helpful staff. Breakfast was really nice and had variety of cereals n cooked food. Staff were very accommodating.they even added an extra bed when the room was a double bed. Great experience will definitely visit . Would recommend to friends More...
The hotel is great. Staff are friendly and really helpful. Dinner is fabulous, Breakfast has a good range and good quality. Gym and pool are good has steam room and sauna too. Highly recommended and it's my second stay here. More...
What great spa treatments. Would recommend. Pool very small but sauna & steam room excellent. Great treat. Thanks
Booked for Mothers day Spa and Afternoon tea. Great service from all the staff. Lovely facilities and yummy afternoon tea. My mum really enjoyed her treatment and will be booking again. Many thanks. Andreya More...
Staff helpful and spa is clean and great day out. Could do with a few more things to do and the finer touches. Car park extortionate
Very nice hotel. Can be difficult to find somewhere to stay with a family of 5 and th8s is a really good spot. Kids have enjoyed the swimming pool and it's only a 10 min walk into the centre or pier
Good food. Good rooms. Nice staff. But expensive parking. Hence only 4 star rating.
Stayed here for a few days and it was so lovely, the rooms were great, nice big shower. The pool, steam room and sauna just hit my spot. (Access to these were included in the price) Staff were very helpful and breakfast was nice. I would recommend to anyone, I would go back if I got the opportunity. There was no younger children which was an added bonus. More...
We attended a Christmas Dinner dance. We were warmly welcomed and directed to the other members of our party, having been given a complimentary drink on arrival. The staff were well organized and helpful. The food was served promptly despite the numbers, by polite and friendly waitresses. The only fault was with the music, the DJ didn't seem interested and a poor choice of music. More...
Rooms very comfortable especially the beds. Bathroom absolutely tiny but in good condition. Public areas bit tired but location of hotel to town centre very convenient. Would recommend.
We had a lovely large family room which was very comfortable. Breakfast was good. The swimming pool is small but nice to have. Just a couple of minutes walk from the seafront - so all in all very good. Thanks More...
A nice stay, with friendly service and good food. The hotel looks a little run-down in places, but does its job well for 3 stars. The swimming pool and spa were great, however the gym was quite small. Overall, a pleasant stay. More...
Excellent room, pleasant and very helpful staff, good breakfast, good evening meals. Rooms overlooking the car park very quiet. Maid service every da, towels changed daily. More...
Very impressed, room and shower spotless, all staff very polite and helpful. Would recommend to anyone, thank you for a very pleasant stay.
VOUCHER FOR SPA MASSAGE AND TEA
My husband and I were given this as a gift. The reception staff were lovely and produced large fluffy bathrobes and towels for us to use in the SPA. I was not so impressed in this area all clean, however being underground there is no natural light and it was quite a small area. There is a steam and sauna room as well. Sadly no space for loungers or chairs around the pool (I had taken magazines to 'laze'). The BEST part was the really amazing MASSAGES we received from ALINA.....we have travelled the world and had massages in many places....Alina's technique and manner are right up there with the best....we were both very pleased and thoroughly relaxed and looked forward to our cream tea and prosecco. The tea was good fresh and certainly enough to fill us. The staff were polite and efficient. The car parking costs £10 which is rather stiff (and there were masses of spaces available) and we fortunately found a space right outside the hotel for free. So the SPA is a nice addition for hotel guests but I wouldn't go just for that....however DO GO for the Spa treatments and the situations of the hotel virtually on the sea front makes it a great place for visitors to stay. More...
Went for a spa day the eve of my wedding. .....served gone off cream for pudding. Swimming pool tiny....kids dive bombing (not allowed according to signs) no Jacuzzi, sauna and steam room small....less than impressed until I went for my spa treatment....an Elemis salt body scrub. The spa staff were amazing especially Alina from latvia....I highly recommend her she saved the day x More...
My family were let down by a 'glamping' holiday that was so awful we had to leave after one night. A big big thank you to the wonderful staff at the Durley Dean who found us a room with a few hours notice. The hotel is fairly old but has been updated where necessary, bathrooms/showers bedrooms are all modernised to a high standard. There is a lovely warm swimming pool with steam room & sauna. A large family room was provided with generous double bed, & the staff moved in a comfortable single bed shortly after our arrival.The room we were provided was very clean & homely with tea & coffee provided. A wonderful golden beach is one minutes walk from the hotel.
Durleys' prices are very reasonable & provide a fantastic free all you can eat buffet breakfast. The staff were all lovely, special thanks to the warm receptionists, restaurant staff & the room staff who made us so feel so welcome. An easy 5* recommendation. More...
Nice hotel, nice people and has good facilities as well as being only a couple of minutes from the beach. Only downside was that my room was fairly warm and had no fan or air conditioning
We visited this hotel for one night and because we were part of a coach party wasn't expecting too much. What a super surprise we had. We couldn't fault it. Fabulous room, friendly staff and terrific meals. Breakfast was amazing with a huge choice. Would certainly like to visit again. More...
Easy to find, nice big clean hotel, helpful staff. Family room was a must for us. Great stay
Had a spa day here. Sauna out of action. Limited to pool and steam room. Treatments were goof. Excellent food and the staff and the service they provided exceeded expectations.
I stayed here with my partner for two nights. We couldn't believe it was only 3 star as it was such a lovely hotel. The pool was very nice and modern. We stayed in a superior room which was very spacious, the bed was amazing, Like sleeping in a giant marshmallow! Was expecting to hear a few noises from other rooms, but we heard nothing and it was very peaceful.
Reading previous reviews I was not even aware there was issues with the heating as we were toasty! We had breakfast both mornings which we also enjoyed. Would 100% come back and recommend!
Thank you Durley Dean! More...