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Sylviancare

Arborfield, West Berkshire

(68)
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4.5/5

68 customer reviews

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1 April 2024

HIGHLY RECOMMEND Sylvia’s Care embodies professionalism and excellence in elderly care. Their dedication to ensuring each person receives the highest quality care and attention is commendable. From the moment they walk in, their attentive staff make my mum feel relaxed and comfortable. More...

Reviewed on Google Maps

26 March 2024

It is a company made up of competent people, employers and coordinators are excellent, Mrs. Cristina Petrache I can tell you that she loves her job and gives a lot of support to the workers. I recommend this company !!!

Reviewed on Google Maps

25 January 2024

Muy profesionales,muy atentos muy buenos servicios. MUY RECOMENDABLE

Reviewed on Google Maps

11 January 2024

Not a very good company to have The manager does not know what she is doing She's changing the staffs rotas and confusing the staff ,and also the clients too Which is not fair on them

Reviewed on Google Maps

17 November 2023

Great professional care company. Staff are kind and approachable and all do a fantastic job. When I’ve needed to ring the company the service has been excellent too and their communication is second to none. Would definitely recommend.

Reviewed on Google Maps

10 November 2023

Best care company in Wokingham

Reviewed on Google Maps

1 November 2023

I’d like to share the wonderful experience we had with this company. Really compassionate and caring.

Reviewed on Google Maps

28 July 2023

Reviewed on Google Maps

1 April 2023

I’d like to acknowledge the high level of service provided by Sylvian Care including the Manager. The hard work, care and attention to detail shown by the carers is exceptional, and I have already seen the positive impact this has had on my Mum. She is very relaxed, happy and is communicating more. My Mum is quite a sensitive person and responds positively when she is shown kindness and attention; which is what she has experienced since the start of her package with Sylvian care. The carers have also highlighted issues that have not been picked up previously, which is very reassuring. I also really love the Birdie app, which details each visit. I can see what she’s eaten and her mood and meditation taken etc., which is really important for me to have access to this information. I’m also informed promptly if there are any issues. Thanks so much for the excellent care you’re providing my Mum. More...

Reviewed on Google Maps

1 October 2022

Wonderful service from Sylvian Care. Considerate, attentive, responsive & kind team of carers who bring sunshine as well as exemplary care. Great communication with management team who are responsive, helpful & efficient. We are absolutely delighted and very grateful to receive such wonderful care. Thank you. More...

Reviewed on Google Maps

1 August 2022

This company has just started looking after my dad and I am so reassured by these lovely caring people. I have never met such genuine, lovely people and it makes me feel at ease that they genuinely care for my dad and want the best for him.

Reviewed on Google Maps

1 August 2022

Lovely staff, super helpful. Some additional training for a few might be useful when dealing with body waste

Reviewed on Google Maps

1 June 2022

Please keep you loved ones safe and away from carers from Sylvian care. My father was unhappy with carers from this company named Irina and Poenaru. We investigated and discovered these two women were emotionally abusing my father and neglecting his care needs. My father is a fragile old man, age 90 and these two women took advantage of his vulnerability and bullied him. The carers did not respect my father's dignity, privacy and emotionally abused him. Called him names and laughted at him. Disgusting behaviour by grown up women! That should be caring. Please keep your loved ones safe by checking in and investigating any concerns. More...

Reviewed on Google Maps

1 June 2022

Health care at it's best is what they provide.

Reviewed on Google Maps

1 June 2022

Not sure about the company Staff are OK but not great Think the managent team could do a lot better don't think they to there employers the correct rota etc etc etc Maybe this company is not going to last long open I can see this company closing down soon As the staff that visit people will get tired of the management team in the end But why don't the management team put the feet into the carers shoes one day and see how the cares dat to day life is for them I can't see the management team lasting long

Reviewed on Google Maps

1 June 2022

I had my family member looked after by SylvianCare Reading & Wokingham for over 5 years. I must admit I was always impressed about the staff professionalism and knowledge. Office team very helpful and finding solutions even on weekends, holidays etc. I admire their team Chris, Paul, Tina, Mary and Glynnis! You are always answered and given a choice and best treatment. The team was always involved and absolutely amazing during Covid. They have managed everything with top class ! I have also had the chance to speak and meet few times the CEO’s of the company Mr Sylvian and Cristine , always there for us and very open and transparent , both very professional and compassionate about this care business. We had staff from single visits to double up and then we had a Live In carer for more than 3 years. Thank you for your amazing Service ! More...

Reviewed on Google Maps

7 September 2019

best team ever...had 2 great years..all the best

Reviewed on Facebook

18 February 2019

Reviewed on Google Maps

18 June 2018

Reviewed on Google Maps

18 June 2018

Reviewed on Google Maps

18 June 2018

Just want to say, thank you for acting so swiftly for helping my mother in an hour of need. Very professional, great advice and highly recommend. Lovely people

Reviewed on Google Maps

18 June 2018

Working on my 4 year already with SYLVIANCARE LTD, I can tell you that it is a great experience , carear developer and 5* team. Our Management is person centred and is taking every oportunity to support staff in their development and achive new qualifications. I am working on my OCF 5 Management now but I started gradualy from scrach. About the service that we provide I can say we give 100% and always we try our best knowledge to put in practice hence our CQC rating !Thank you SylvianCare team Keep Up With the good work! More...

Reviewed on Google Maps

18 June 2018

My experience with the company IS nothing but praise really, I had my aged mother living with me for two years, while she was here Sylvian care helped immensely with care for my mum. I needed to work. The company were very proficient in the work care attitude and my mother was indeed happy with the service she received. More than happy. More...

Reviewed on Google Maps

18 June 2018

I have worked for Sylvian Care for one year. Care work is never easy, I had to deal with lot of challengers but I have learnt a lot during this time which made me a stronger and confident person thanks to the support I received from the management. During my time there I have made lots of friends wich I stll keep in touch with. Thanks SylvianCare :)Alina Tanasa More...

Reviewed on Google Maps

18 June 2018

My husband has been receiving care from Sylviancare for the last 6 months since being discharged from hospital. In that time we have been more than satisfied. The carers have proved to be friendly and discharged their duties with sensitivity and compassion during a difficult time. More...

Reviewed on Google Maps

18 June 2018

Reviewed on Google Maps

9 June 2018

MMA team you are amazing... No words are enough for me to say how much I cherish and appreciate the day you found me... I just love you all and I will recommend anyone wishing to relocate to you... Big hugs

Reviewed on Google Maps

3 June 2018

Words can't express how much I cherish the entire MMA team. You guys are very wonderful, supportive and caring. I'm glad to belong to this family. You're simply the best so far. Keep up the good work you're doing and remain blessed! More...

Reviewed on Google Maps

30 May 2018

The best recruiting agency. They walk with you every step of the process and have the patience to wait for you if your process has hiccups along the way.

Reviewed on Google Maps

29 May 2018

Not to try and rub anyone's ego but i have received the best service i have ever got in all my 35years,be it to the doctors or dentists. I learnt from you guys to always give your best service it don't matter how small it will mean a lot to the receiver.Thank you Melani and Chrizelda you guys are amazeballs. More...

Reviewed on Google Maps

29 May 2018

I was helped by MMA 6 years ago to come to the UK. Melinda and her team are fabulous ! Thank you
Regards Elisabeta Wabara

Reviewed on Google Maps

14 April 2018

Reviewed on Facebook

24 December 2017

Reviewed on Facebook

16 December 2017

My husband has been receiving care from Sylviancare for the last 6 months since being discharged from hospital. In that time we have been more than satisfied. The carers have proved to be friendly and discharged their duties with sensitivity and compassion during a difficult time. More...

Reviewed on Google Maps

16 December 2017

My husband has been receiving care from Sylviancare for the last 6 months since being discharged from hospital. In that time we have been more than satisfied. The carers have proved to be friendly and discharged their duties with sensitivity and compassion during a difficult time. More...

Reviewed on Google Maps

15 December 2017

My mother has been using Sylvian care, since she came out of hospital following a stroke in July 2017, she/we find all the carers, and other staff, are all very helpful, and cheerful and understanding of her needs, they work to a very high standard and although on a understandable busy timetable, they find the time to chat and not rush things, which makes things run much easier, at what at some times can be a very stressful situation.

Reviewed on Facebook

12 December 2017

I have worked for Sylvian Care for one year. Care work is never easy, I had to deal with lot of challengers but I have learnt a lot during this time which made me a stronger and confident person thanks to the support I received from the management. During my time there I have made lots of friends wich I stll keep in touch with.
Thanks SylvianCare :)
Alina Tanasa
More...

Reviewed on Google Maps

12 December 2017

I have worked for Sylvian Care for one year. Care work is never easy, I had to deal with lot of challengers but I have learnt a lot during this time which made me a stronger and confident person thanks to the support I received from the management. During my time there I have made lots of friends wich I stll keep in touch with.
Thanks SylvianCare :)
Alina Tanasa
More...

Reviewed on Google Maps

10 December 2017

Working on my 4 year already with SYLVIANCARE LTD, I can tell you that it is a great experience , carear developer and 5* team. Our Management is person centred and is taking every oportunity to support staff in their development and achive new qualifications. I am working on my OCF 5 Management now but I started gradualy from scrach.
About the service that we provide I can say we give 100% and always we try our best knowledge to put in practice hence our CQC rating !
Thank you SylvianCare team Keep Up With the good work!
More...

Reviewed on Google Maps

10 December 2017

Just want to say, thank you for acting so swiftly for helping my mother in an hour of need. Very professional, great advice and highly recommend. Lovely people

Reviewed on Google Maps

10 December 2017

My experience with the company IS nothing but praise really, I had my aged mother living with me for two years, while she was here Sylvian care helped immensely with care for my mum. I needed to work. The company were very proficient in the work care attitude and my mother was indeed happy with the service she received. More than happy. More...

Reviewed on Google Maps

10 December 2017

Working on my 4 year already with SYLVIANCARE LTD, I can tell you that it is a great experience , carear developer and 5* team. Our Management is person centred and is taking every oportunity to support staff in their development and achive new qualifications. I am working on my OCF 5 Management now but I started gradualy from scrach.
About the service that we provide I can say we give 100% and always we try our best knowledge to put in practice hence our CQC rating !
Thank you SylvianCare team Keep Up With the good work!
More...

Reviewed on Google Maps

10 December 2017

My experience with the company IS nothing but praise really, I had my aged mother living with me for two years, while she was here Sylvian care helped immensely with care for my mum. I needed to work. The company were very proficient in the work care attitude and my mother was indeed happy with the service she received. More than happy. More...

Reviewed on Google Maps

10 December 2017

Just want to say, thank you for acting so swiftly for helping my mother in an hour of need. Very professional, great advice and highly recommend. Lovely people

Reviewed on Google Maps

10 December 2017

This is the BEST nurse recruitment company ever.Melinda and her team are perfect all the time.Thank you!thank you...my dreams have come true coz of you.

Reviewed on Google Maps

5 December 2017

Disgusting romanian manager/proprietor - poor service - avoid this care home

Reviewed on Google Maps

5 December 2017

Shame on this Care home - expensive ,no attention to elder, and cockroaches running in the room. I have moved my relative before get any worse

Reviewed on Google Maps

9 November 2017

MMA Recruitment Agency is the absolute best. They hold your hand and guide you through the whole process leading you to triumphant end.

Reviewed on Google Maps

6 November 2017

Best people ever,dedicated team, my UK dream wouldn't not have been realized without their help. They took me through all the steps and with their passion and zeal I made it within a short period of time. Thankful and keep up the excellent service MMA. More...

Reviewed on Google Maps

3 November 2017

If only I could have more stars to give to the MMA team. Surely you go above and beyond in the work that you do. You guys are amazing.

Reviewed on Google Maps