NE49, Haltwhistle
Swift Resolution are B2B and B2C debt recovery specialists, providing end to end service including pre-legal, face to face visits, court action and winding up/bankruptcy proceedings where applicable with a full in house legal team in support.
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48 customer reviews
Derick and Barbara Cotton
Debt Recovery & Collection
Early days yet, but so far good service and understanding
Catherine Upton
Debt Recovery & Collection
Very efficient and put my mind at ease
Charles William Back
Debt Recovery & Collection
Very helpful as we have never done anything like this before
Lesley Breedon
Debt Recovery & Collection
Very helpful and reassuring. Onto the problem immediately.
stuart davidson
Debt Recovery & Collection
professional in dealings good detail
Julian Taylor
Debt Recovery & Collection
Excellent, friendly and helpful. Fully recommend to anyone wanting to use Swift.
Jo Audoire
Debt Recovery & Collection
They don’t call themselves Swift resolution for nothing. So far I am really impressed with the professionalism and kindness they have shown to try to resolve my problem. Highly recommended
Christina
Debt Recovery & Collection
The job has been taken by swift. But has not yet been resolved. But from the dealings currently i am happy with what they have provided.
Jaspal
Debt Recovery & Collection
Sonya from the Swift Team was really helpful and answered all of my questions. They will be able to take on my case on a no win, no fee basis. The fee will be 15%+VAT on the amount recovered which is around the same as no win, no fee solicitors. Happy to have helping hands whatever the outcome of this, as I feel like someone is on my side. More...
Kay Soyemi
Debt Recovery & Collection
Representative was quite clear about how the company works and the fee structure was openly discussed during our first contact. There was no hiding behind lengthy papers and email trails. More...
Roy Ashall
Debt Recovery & Collection
they have had everything put in place very quickly, we have no final outcome yet as recovery still in process.
Chris Miller
Debt Recovery & Collection
Brilliant company, looked after me throughout and made it simple and clear. Money collected in under a week !!
Richard Martin
Debt Recovery & Collection
Rip off do not use this company
I have been waiting for 9 months for this company to recover a small dept with a high court writ.
They haven’t got a clue and treat you like a criminal, the worst Customer Service I have ever known. Over 100 phone calls and 30 emails. Marie and the Managing Director Richard are awful to deal with. Check the small print they hide behind it all the time you end up paying for everything. Has cost me £750 so far and no progress at all.
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Reply from UK'S #1 NO COLLECTION NO FEE
Dear Client We refer to your review and in the interests of clarity and fairness, reply as follows. Our agents attended the debtors premises where a vehicle valued at circa 3k was seized in accordance with the writ. The vehicle was subsequently sold at auction for less than the CCJ amount which can happen occasionally. Once we have extracted our fees the remaining balance will be remitted to you under the terms of our agreement and we will continue with further visits as the High Court Writ remains live for 12 months. Your review therefore is factually incorrect and somewhat premature. Regards Swift Resolution
Martyn Heenan
Debt Recovery & Collection
A really responsive company who work hard for the claimant.
Mahesh
Debt Recovery & Collection
I am really impressed with the service as I have used the company several times and would suggest that anybody looking fir any servi e to contact bark
Leszek Krzeminski
Debt Recovery & Collection
Very professional, quick contact, very clear and professional explaining. Thank you.
Paul Gravatt
Debt Recovery & Collection
Professional response but didn't use them as their approach was not suited to the particular debtor i had a problem with
Reply from UK'S #1 NO COLLECTION NO FEE
Dear Paul, thanks for the review however as you rightly point out you are not a client of ours. Also we have been honest with you with regards to the prospect of success which you mustn't have liked however we don't apologies for giving clients the correct advice. Best of luck recovering the debt !
Brian Fish
Debt Recovery & Collection
We are just running through everything at the moment, however first class response and action to date, they understood the issues and are acting accordingly.
Iain
Debt Recovery & Collection
Great communication and very helpful so far. My case is being dealt with currently.
Cedric Wood
Debt Recovery & Collection
I was unsure as to what to do. Swift Resolution went through the procedure with me, and required relevant information. This has been submitted, and is on going.
Rachel Ziegler
Debt Recovery & Collection
Swift are currently trying to recover my debt. They keep me informed every step of the way. They are very helpful.
Robert Munt
Debt Recovery & Collection
Swift Resolution have acted with profound professionalism and immediately took action. The Account Manager is very methodical.
Paul gasson
Debt Recovery & Collection
Swift seem to be working hard to recover a sizeable amount of money for me. Many steps have been taken by Swift to effect a satisfactory outcome. The case is on going.
Debra Hill
Legal Document Preparation
Was the best one by a country mile
Great advice and help
Reply from UK'S #1 NO COLLECTION NO FEE
Hi Debra Many thanks for your feedback Best wishes and stay safe Swift Resolution
Gabriel Johnson
Contracts Lawyer
Biased law firm, keen only about taking your money and then quits.. what a mediocre and unprofessional firm... Never pay for such services sweet talks till they get hold of your funds.
Reply from UK'S #1 NO COLLECTION NO FEE
Dear Mr Johnson In response to this review. We have now investigated this matter and the points you made in it. As a professional organisation, we take great pride in delivering the best level of service. From our initial call to conclusion of works, we ensure that we gather information in detail so that we can deliver to this level. As instructed, by you, we have completed the work as asked. In this case (based on the evidence provided), we advised that it would not be in your best interest to pursue the matter. Unfortunately we can not always give our clients the outcome that they would prefer. We operate with honesty and integrity to ensure our clients are treat fairly. We do have a complaints procedure which is available on our website. We wish you well in 2021 and beyond. Swift Resolution
Jon bell
Contracts Lawyer
Swift Resolution were quick to respond to my request. They listened patiently to my situation and once they had all the facts, produced a contract document which did the job as requested.
Mrs Gillian Christine Hutton
Wills and Estate Planning
A very quick, efficient and friendly service. Would have no hesitation in recommending Swift Resolution.
Bally Aujla
Debt Recovery & Collection
Excellent company, received full amount from debtor. excellent customer service. would defiantly recommend or use again
David Farrell
Wills and Estate Planning
First class service, very understanding and what i thought could be complicated, really wasn't. everything explained and walked through. Would highly recommend.
Photon Marketing LTD
Contracts Lawyer
Excellent communication and speedy replies. Could not ask for a better company to sort out my contractual requirements.
Reply from UK'S #1 NO COLLECTION NO FEE
Thank you so much for this feedback. We pride ourselves on our service and delivery and are glad we have met your expectations. Richard Swift Resolution.
Zack Tomkins
Debt Recovery & Collection
Swift resolution have been excellent so far and I wouldn’t hesitate to recommend them
Reply from UK'S #1 NO COLLECTION NO FEE
Hi Zack. Thank you for your feedback. We strive to deliver the best possible service and results to our clients. We look forward to delivering this to you.
Conrad fraser
Debt Recovery & Collection
They were we're professional in all that was asked of them.
Reply from UK'S #1 NO COLLECTION NO FEE
Hi Conrad. Thank you for your feedback. It is our aim to be professional and diligent in our work. We strive to to deliver the best service to our client and i'm glad we met that standard for you. Richard Swift Resolution.
Anu
Legal Document Preparation
Richard called me within 20 mins agreed fixed rates. Happy to move forward and hope he delivers asap.
Reply from UK'S #1 NO COLLECTION NO FEE
Thank you Anu. A pleasure speaking to you and thank you for the kind review. We have already passed all the details across to our lawyer so we can move things as swiftly as possible for you.
Rob Kaner
Contracts Lawyer
Very good advice, took the time to properly understand my question and requirements and turned the contract round very quickly. They quoted accurately and it was very reasonable for the support they gave, would definitely recommend them and would happily use them again. More...
Reply from UK'S #1 NO COLLECTION NO FEE
Thanks Rob much appreciated
Jamie Barwell
Debt Recovery & Collection
Very responsive and seem to be successfully keeping the pressure up on our debtor to resolve without legal action
Reply from UK'S #1 NO COLLECTION NO FEE
Thanks Jamie, glad to assist
Donald Walker
Debt Recovery & Collection
It’s early days and I’ve only just agreed for them to handle my business but so far they have been clear about what they will do, what they can do and what the likely outcomes might be, so it’s so far so good 😁👍
David Moore
Debt Recovery & Collection
Quick sensible response. Not at all pushy
Reply from UK'S #1 NO COLLECTION NO FEE
thanks David
Adam Lynch
Quick response but just a simple no? With no reason given
Reply from UK'S #1 NO COLLECTION NO FEE
Hi Adam We are sorry that you seem to have taken it personally that we have declined your case however it doesn't meet our threshold as being collectable. Also when we decline a case we have no control over the message BARK sends. If you have bought items and paid via PayPal you should be protected and should therefore contact PayPal for a refund. Other debt collection companies may well take your case however, again this is a PayPal issue. If you would like to discuss this further we suggest you email us at newbusiness@swift-resolution.com and not in the public domain. To that end we would be obliged if you were to remove the review. Regards Swift Resolution
Helen
Debt Recovery & Collection
Richard has been Professional and honest during our conversations. Extremely helpful on the way to improve things in the future.
Mrs T Mendes
Debt Recovery & Collection
I felt they were very pushy and therefore i did not want to go with them
Reply from UK'S #1 NO COLLECTION NO FEE
Dear Mrs Mendes. I'm disappointed that you felt the need to post negative feedback. You were offered a No Win No Fee solution with no upfront costs and our records show we have not been in contact with you since 20 Mar 2020. We made every effort to facilitate your needs but you did not take the offer. Not exactly in keeping with your feedback. We hope you find a solution that suits your needs.
Mrs Susan Aldridge
Debt Recovery & Collection
We were lucky, our debtor paid up immediately.
Richard was fantastic, very informative and took the time to explain everything.
If needs be, will definitely go to Swift again.
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Chris Hammans
Debt Recovery & Collection
Well explained the process and costs, very professional
James
Debt Recovery & Collection
Richard and the team were very fast and responsive
Michael
Debt Recovery & Collection
So far so good. They have not performed yet so I dont know how goodthey might be.
Eke Eke
Debt Recovery & Collection
Swift Resolution was swift in responding and professional. I find them excellent and very satisfied.
Starkey
Debt Recovery & Collection
No resolutions attempted Hoped got but weak men are cowards if debts owed by serial criminals They run away
Reply from UK'S #1 NO COLLECTION NO FEE
Dear Author We refer to your review today and irrevocably confim we havno clients either with a trading name of Starkey or personal name. We also would like to make it clear that we would not take on a case whereby the debtor was a 'serial criminal' and therefore can only assume you have us confused with another DCA. Please remove the post and contact Enquiries@swift-resolution.com for further clarification. Regards Swift Resolution
BrianW-293
Fast turnaround, money paid to me by debtor in under a week !Highly recommended
Reviewed on Yell
Liam Hethro Hetherington
Exellent service. Very helpful and polite really know there stuff. Highly recommended if anyone is owed money. Thanks for the help guys..
Reviewed on Facebook
What do you love most about your job?
Telling Clients we've collected their money is probably the most rewarding aspect, also getting a good result is satisfying too.
What inspired you to start your own business?
The passion we have for recovering money, being an SME ourselves its rewarding knowing we are assisting with people's cash flow.
Why should our clients choose you?
Transparent, ethical and a high success rate due to being dilligent about which cases we take on, all enquiries will receive a free pre-action appraisal.
Debt Recovery
End to end service from pre litigation to enforcement
Credit Reports
Allow us to conduct your due diligence by credit checking potential clients
Tracing
Debtor gone away? We can find them.
Terms and conditions
When were your T&Cs last reviewed? Let us do an MOT on them.
Contract Law
Our in house lawyer can undertake reviews of your current contracts or draw up new ones if you wish.
Legal advice
Our in house legal team can provide full legal advice, free to clients on our lifetime debt recovery package.