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UK'S #1    NO COLLECTION NO FEE logo logo
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UK'S #1 NO COLLECTION NO FEE

NE49, Haltwhistle

(48)
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‘21 Certificate of Excellence, 2021

About

Swift Resolution are B2B and B2C debt recovery specialists, providing end to end service including pre-legal, face to face visits, court action and winding up/bankruptcy proceedings where applicable with a full in house legal team in support.

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Verified business
Icon/Elite Pro Created with Sketch. Elite Pro
1354 hires on Bark
2 min response time

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Reviews (48)

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4.5/5

48 customer reviews

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verified
8 January 2024

Debt Recovery & Collection

Early days yet, but so far good service and understanding

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1 November 2023

Debt Recovery & Collection

Very efficient and put my mind at ease

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20 July 2023

Debt Recovery & Collection

Very helpful as we have never done anything like this before

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25 May 2023

Debt Recovery & Collection

Very helpful and reassuring. Onto the problem immediately.

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20 April 2023

Debt Recovery & Collection

professional in dealings good detail

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31 March 2023

Debt Recovery & Collection

Excellent, friendly and helpful. Fully recommend to anyone wanting to use Swift.

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21 December 2022

Debt Recovery & Collection

They don’t call themselves Swift resolution for nothing. So far I am really impressed with the professionalism and kindness they have shown to try to resolve my problem. Highly recommended

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15 December 2022

Debt Recovery & Collection

The job has been taken by swift. But has not yet been resolved. But from the dealings currently i am happy with what they have provided.

verified
4 November 2022

Debt Recovery & Collection

Sonya from the Swift Team was really helpful and answered all of my questions. They will be able to take on my case on a no win, no fee basis. The fee will be 15%+VAT on the amount recovered which is around the same as no win, no fee solicitors. Happy to have helping hands whatever the outcome of this, as I feel like someone is on my side. More...

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6 October 2022

Debt Recovery & Collection

Representative was quite clear about how the company works and the fee structure was openly discussed during our first contact. There was no hiding behind lengthy papers and email trails. More...

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1 July 2022

Debt Recovery & Collection

they have had everything put in place very quickly, we have no final outcome yet as recovery still in process.

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20 June 2022

Debt Recovery & Collection

Brilliant company, looked after me throughout and made it simple and clear. Money collected in under a week !!

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15 June 2022

Debt Recovery & Collection

Rip off do not use this company
I have been waiting for 9 months for this company to recover a small dept with a high court writ. They haven’t got a clue and treat you like a criminal, the worst Customer Service I have ever known. Over 100 phone calls and 30 emails. Marie and the Managing Director Richard are awful to deal with. Check the small print they hide behind it all the time you end up paying for everything. Has cost me £750 so far and no progress at all. More...

UK'S #1    NO COLLECTION NO FEE
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UK'S #1    NO COLLECTION NO FEE

Reply from UK'S #1 NO COLLECTION NO FEE

Dear Client We refer to your review and in the interests of clarity and fairness, reply as follows. Our agents attended the debtors premises where a vehicle valued at circa 3k was seized in accordance with the writ. The vehicle was subsequently sold at auction for less than the CCJ amount which can happen occasionally. Once we have extracted our fees the remaining balance will be remitted to you under the terms of our agreement and we will continue with further visits as the High Court Writ remains live for 12 months. Your review therefore is factually incorrect and somewhat premature. Regards Swift Resolution

verified
13 April 2022

Debt Recovery & Collection

A really responsive company who work hard for the claimant.

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2 April 2022

Debt Recovery & Collection

I am really impressed with the service as I have used the company several times and would suggest that anybody looking fir any servi e to contact bark

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19 February 2022

Debt Recovery & Collection

Very professional, quick contact, very clear and professional explaining. Thank you.

verified
11 January 2022

Debt Recovery & Collection

Professional response but didn't use them as their approach was not suited to the particular debtor i had a problem with

UK'S #1    NO COLLECTION NO FEE
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UK'S #1    NO COLLECTION NO FEE

Reply from UK'S #1 NO COLLECTION NO FEE

Dear Paul, thanks for the review however as you rightly point out you are not a client of ours. Also we have been honest with you with regards to the prospect of success which you mustn't have liked however we don't apologies for giving clients the correct advice. Best of luck recovering the debt !

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11 December 2021

Debt Recovery & Collection

We are just running through everything at the moment, however first class response and action to date, they understood the issues and are acting accordingly.

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4 November 2021

Debt Recovery & Collection

Great communication and very helpful so far. My case is being dealt with currently.

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3 October 2021

Debt Recovery & Collection

I was unsure as to what to do. Swift Resolution went through the procedure with me, and required relevant information. This has been submitted, and is on going.

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3 August 2021

Debt Recovery & Collection

Swift are currently trying to recover my debt. They keep me informed every step of the way. They are very helpful.

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21 May 2021

Debt Recovery & Collection

Swift Resolution have acted with profound professionalism and immediately took action. The Account Manager is very methodical.

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20 March 2021

Debt Recovery & Collection

Swift seem to be working hard to recover a sizeable amount of money for me. Many steps have been taken by Swift to effect a satisfactory outcome. The case is on going.

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2 February 2021

Legal Document Preparation

Was the best one by a country mile
Great advice and help

UK'S #1    NO COLLECTION NO FEE
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UK'S #1    NO COLLECTION NO FEE

Reply from UK'S #1 NO COLLECTION NO FEE

Hi Debra Many thanks for your feedback Best wishes and stay safe Swift Resolution

verified
1 January 2021

Contracts Lawyer

Biased law firm, keen only about taking your money and then quits.. what a mediocre and unprofessional firm... Never pay for such services sweet talks till they get hold of your funds.

UK'S #1    NO COLLECTION NO FEE
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UK'S #1    NO COLLECTION NO FEE

Reply from UK'S #1 NO COLLECTION NO FEE

Dear Mr Johnson In response to this review. We have now investigated this matter and the points you made in it. As a professional organisation, we take great pride in delivering the best level of service. From our initial call to conclusion of works, we ensure that we gather information in detail so that we can deliver to this level. As instructed, by you, we have completed the work as asked. In this case (based on the evidence provided), we advised that it would not be in your best interest to pursue the matter. Unfortunately we can not always give our clients the outcome that they would prefer. We operate with honesty and integrity to ensure our clients are treat fairly. We do have a complaints procedure which is available on our website. We wish you well in 2021 and beyond. Swift Resolution

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19 November 2020

Contracts Lawyer

Swift Resolution were quick to respond to my request. They listened patiently to my situation and once they had all the facts, produced a contract document which did the job as requested.

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19 November 2020

Wills and Estate Planning

A very quick, efficient and friendly service. Would have no hesitation in recommending Swift Resolution.

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26 October 2020

Debt Recovery & Collection

Excellent company, received full amount from debtor. excellent customer service. would defiantly recommend or use again

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15 October 2020

Wills and Estate Planning

First class service, very understanding and what i thought could be complicated, really wasn't. everything explained and walked through. Would highly recommend.

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24 September 2020

Contracts Lawyer

Excellent communication and speedy replies. Could not ask for a better company to sort out my contractual requirements.

UK'S #1    NO COLLECTION NO FEE
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UK'S #1    NO COLLECTION NO FEE

Reply from UK'S #1 NO COLLECTION NO FEE

Thank you so much for this feedback. We pride ourselves on our service and delivery and are glad we have met your expectations. Richard Swift Resolution.

verified
23 September 2020

Debt Recovery & Collection

Swift resolution have been excellent so far and I wouldn’t hesitate to recommend them

UK'S #1    NO COLLECTION NO FEE
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UK'S #1    NO COLLECTION NO FEE

Reply from UK'S #1 NO COLLECTION NO FEE

Hi Zack. Thank you for your feedback. We strive to deliver the best possible service and results to our clients. We look forward to delivering this to you.

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12 September 2020

Debt Recovery & Collection

They were we're professional in all that was asked of them.

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UK'S #1    NO COLLECTION NO FEE

Reply from UK'S #1 NO COLLECTION NO FEE

Hi Conrad. Thank you for your feedback. It is our aim to be professional and diligent in our work. We strive to to deliver the best service to our client and i'm glad we met that standard for you. Richard Swift Resolution.

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10 September 2020

Legal Document Preparation

Richard called me within 20 mins agreed fixed rates. Happy to move forward and hope he delivers asap.

UK'S #1    NO COLLECTION NO FEE
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UK'S #1    NO COLLECTION NO FEE

Reply from UK'S #1 NO COLLECTION NO FEE

Thank you Anu. A pleasure speaking to you and thank you for the kind review. We have already passed all the details across to our lawyer so we can move things as swiftly as possible for you.

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5 September 2020

Contracts Lawyer

Very good advice, took the time to properly understand my question and requirements and turned the contract round very quickly. They quoted accurately and it was very reasonable for the support they gave, would definitely recommend them and would happily use them again. More...

UK'S #1    NO COLLECTION NO FEE
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UK'S #1    NO COLLECTION NO FEE

Reply from UK'S #1 NO COLLECTION NO FEE

Thanks Rob much appreciated

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4 June 2020

Debt Recovery & Collection

Very responsive and seem to be successfully keeping the pressure up on our debtor to resolve without legal action

UK'S #1    NO COLLECTION NO FEE
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UK'S #1    NO COLLECTION NO FEE

Reply from UK'S #1 NO COLLECTION NO FEE

Thanks Jamie, glad to assist

verified
21 May 2020

Debt Recovery & Collection

It’s early days and I’ve only just agreed for them to handle my business but so far they have been clear about what they will do, what they can do and what the likely outcomes might be, so it’s so far so good 😁👍

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20 May 2020

Debt Recovery & Collection

Quick sensible response. Not at all pushy

UK'S #1    NO COLLECTION NO FEE
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UK'S #1    NO COLLECTION NO FEE

Reply from UK'S #1 NO COLLECTION NO FEE

thanks David

9 May 2020

Quick response but just a simple no? With no reason given

UK'S #1    NO COLLECTION NO FEE
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UK'S #1    NO COLLECTION NO FEE

Reply from UK'S #1 NO COLLECTION NO FEE

Hi Adam We are sorry that you seem to have taken it personally that we have declined your case however it doesn't meet our threshold as being collectable. Also when we decline a case we have no control over the message BARK sends. If you have bought items and paid via PayPal you should be protected and should therefore contact PayPal for a refund. Other debt collection companies may well take your case however, again this is a PayPal issue. If you would like to discuss this further we suggest you email us at newbusiness@swift-resolution.com and not in the public domain. To that end we would be obliged if you were to remove the review. Regards Swift Resolution

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5 May 2020

Debt Recovery & Collection

Richard has been Professional and honest during our conversations. Extremely helpful on the way to improve things in the future.

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14 April 2020

Debt Recovery & Collection

I felt they were very pushy and therefore i did not want to go with them

UK'S #1    NO COLLECTION NO FEE
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UK'S #1    NO COLLECTION NO FEE

Reply from UK'S #1 NO COLLECTION NO FEE

Dear Mrs Mendes. I'm disappointed that you felt the need to post negative feedback. You were offered a No Win No Fee solution with no upfront costs and our records show we have not been in contact with you since 20 Mar 2020. We made every effort to facilitate your needs but you did not take the offer. Not exactly in keeping with your feedback. We hope you find a solution that suits your needs.

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18 February 2020

Debt Recovery & Collection

We were lucky, our debtor paid up immediately.
Richard was fantastic, very informative and took the time to explain everything. If needs be, will definitely go to Swift again. More...

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4 February 2020

Debt Recovery & Collection

Well explained the process and costs, very professional

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22 January 2020

Debt Recovery & Collection

Richard and the team were very fast and responsive

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24 November 2019

Debt Recovery & Collection

So far so good. They have not performed yet so I dont know how goodthey might be.

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26 October 2019

Debt Recovery & Collection

Swift Resolution was swift in responding and professional. I find them excellent and very satisfied.

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28 August 2019

Debt Recovery & Collection

No resolutions attempted Hoped got but weak men are cowards if debts owed by serial criminals They run away

UK'S #1    NO COLLECTION NO FEE
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UK'S #1    NO COLLECTION NO FEE

Reply from UK'S #1 NO COLLECTION NO FEE

Dear Author We refer to your review today and irrevocably confim we havno clients either with a trading name of Starkey or personal name. We also would like to make it clear that we would not take on a case whereby the debtor was a 'serial criminal' and therefore can only assume you have us confused with another DCA. Please remove the post and contact Enquiries@swift-resolution.com for further clarification. Regards Swift Resolution

8 November 2018

Fast turnaround, money paid to me by debtor in under a week !Highly recommended

Reviewed on Yell

19 September 2018

Exellent service. Very helpful and polite really know there stuff. Highly recommended if anyone is owed money. Thanks for the help guys..

Reviewed on Facebook

Q&As

Telling Clients we've collected their money is probably the most rewarding aspect, also getting a good result is satisfying too.

The passion we have for recovering money, being an SME ourselves its rewarding knowing we are assisting with people's cash flow.

Transparent, ethical and a high success rate due to being dilligent about which cases we take on, all enquiries will receive a free pre-action appraisal.

Services

End to end service from pre litigation to enforcement

Allow us to conduct your due diligence by credit checking potential clients

Debtor gone away? We can find them.

When were your T&Cs last reviewed? Let us do an MOT on them.

Our in house lawyer can undertake reviews of your current contracts or draw up new ones if you wish.

Our in house legal team can provide full legal advice, free to clients on our lifetime debt recovery package.

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