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Steron Locksmiths Ltd logo
S

Steron Locksmiths Ltd

168 York Road, Hartlepool, TS26 9DT, Hartlepool

(64)
‘19 Certificate of Excellence, 2019
Steron Locksmiths Ltd logo
S

Steron Locksmiths Ltd

168 York Road, Hartlepool, TS26 9DT, Hartlepool

(64)
‘19 Certificate of Excellence, 2019

About

We are a family run business established in 1999.
We are checked & vetted Trading standards approved.
We are an approved Master Locksmith Company and we have a combined experience of 40yrs in the industry.
We offer everything from standard key cutting for home, business and vehicles to high security solutions.

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Reviews (64)

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S
26 November 2019

Very good customer service.

J
3 October 2019

Messaged one evening late on and confirmed next morning. Same day came and changed a lock for me. Great service. Definitely use again.

K
18 September 2019

Ste and the team have helped me out in both home and work emergencies. They are professional, friendly and reliable .

P
14 September 2019

Fantastic company really competitive and knowledgeable trust the men in orange

A
7 August 2019

Called this evening as my front door wouldn’t open, Steron arrived 10 mins later, replaced my broken latch and tightened my door as wasn’t closing properly. Gave some fab advice. Excellent service, lovely guy, highly recommend. Thanks so much. More...

C
29 July 2019

Called this guy Paul at 9:31am this morning, by 10:02am he had been round, fIxed the lock and sent me a receipt to my mobile! Absolutely amazing service! 10 out of 10!thank you More...

S
16 July 2019

Called steron out as nephew locked keys in car Less than 1 hour from calling them he was back on the road,definitely will be down their shop tomorrow to get spare key and fob 1st class service

S
16 July 2019

Always professional and do a great job, whether it's key cutting or buying a safe.

K
30 June 2019

Had steron out to fix my door which would not open. Turned up on time and was able to open my door and replace the door lock with no problems.Would highly recommend.

D
31 May 2019

I cannot thank Stephen from Steron enough! The lock and handle on my front door broke and I was unable to get into my house. Stephen came round straight away and fixed it on the spot... Thank you so much! More...

N
26 May 2019

Absolutely fantastic service, I’m a letting agent, I received a call from a tenant at 1.15 am today informing me there had been a break in at the property and new locks were needed as the property was insecure. I called several large companies with call centres who could not help. However Steron took my call at 2am, attended within 30 minutes, contacted me once on site to advise, carried out the works agreed to a high standard & forwarded photographs from Site to prove works done. I highly recommend this company and would certainly use them Again. More...

E
15 May 2019

Fantastic swift service and a good price. Highly recommended!!! Thank you

A
8 May 2019

Excellent and highly professional service. Quick response and reasonable charges

A
29 April 2019

John was amazingly helpful. He arrived when he said he would and was polite, pleasant and extremely professional He managed to mend my lock rather than replacing it and gave really helpful advice. Excellent value for money. I would recommend them wholeheartedly. More...

E
30 March 2019

I can’t thank Steron Locksmiths enough. The team were absolutely fantastic! They arrived within 5 minutes of my panicked call and were able to change all my locks immediately. The staff were friendly, very efficient and extremely professional. Their rates were incredibly reasonable and I would recommend to anyone with locks / security problems. Thank you again for everything! More...

I
28 February 2019

Excellent service. Helpful, professional and great value. If you are from Hartlepool support a local company. If not Steron are worth the travel

J
28 February 2019

Fantastic service from Steron, on arriving home from holiday we had been broken into, at 2am in the morning trying to find a locksmith from yellow pages was proving difficult and or expensive, a friend gave me a number for these guys, gave them a call, and these were at my property within 1 hour, the gentleman who attended, called John, was very polite and professional, even after calling him from his bed, he discussed in detail our needs and gave us a very competitive price to secure our property, it was less than half of what we had been quoted in some cases, and there was no call out fee either, we agreed there and then , and he set to work , unfortunately having arrived home in the early hours we didn't have ready cash available, I did off at to go to a mini bank, but John said it's no problem, I understand you will be tired and need to go to your bed safety and sure,pay me tomorrow, he was done in double quick time, and left us safe and sound , as we have been since, can't praise these guys enough and have recommended Steron to all my friends and family, keep up the good work chaps

S
28 February 2019

Saved my job when I got my bosses keys locked in the back of our delivery van.Showed up and had the van opened, keys returned and me back on the road within minutes. Reasonable rates and very professional service. More...

L
28 February 2019

Excellent service, had considered going to a cheaper place but in the long run, this has actually saved me money as what I thought was broken was fixable and they didn't try to flog me something unnecessarily. Very pleased with their professional and prompt service. Certainly will reuse this company and recommend them without hesitation More...

R
28 February 2019

Needed our locks changed after a recent break in and we needed it done quickly as keys were taken.. Nothing was to much trouble for Steron. They were with us in double quick time and the job was done cleanly and professionally.. I’m happy to recommend these guys 100%, they made our home safe again.. More...

S
4 February 2019

A*** on customer service and fixing my snapped car key only took 15mins and good value on price and cheapest fixing option. will definitely recommend

J
30 January 2019

After locking my keys in my Car, I called these guys for help. Bear in mind it was dark and in Washington. I was greatfuful they were at my Car within 45 minutes. Brilliant job guys and Thank you.

S
30 January 2019

Locked my keys in the back of my van after delivering Electrical accessories to a client in Redcar. Called these guys and they had the van opened and keys retrieved in less that ten minutes after arriving. Super professional service and saved me calling my boss in South Wales to tell him what I had done. Would definitely recommend. More...

G
30 January 2019

A very professional and efficient service. We needed a lock change in a hurry and nothing was a problem.

S
29 January 2019

Lost key to gain entry into house, so rang up the first i could see as it was late at night. No complaints at all, really professional, helpful guys who were on their way within 5 minutes of calling. Thinking of buying a outdoor key safety box from these guys who are authorised seller’s for many police checked brands. 5* service, much appreciated. More...

G
2 January 2019

Excellent customer service and rapid response to fix tenants door would highly recommend Steron locksmiths

S
14 November 2018

Can't believe the price, I've checked nealy every site and it's over £50 cheeper than the next lowest quote I've have.

A
29 October 2018

Excellent service dropped a safe of for repair fixed the same day I would definitely recommended Steron Locksmith

G
28 October 2018

5 Stars *****

H
25 October 2018

Couldn't find a new lock I liked so these guys rekeyed my original after I had keys stolen... done in 2 hours, cheap aswell, over the moon thanks so much

L
16 October 2018

Called to get back door looked at - they booked an appointment the same morning, called to tell me when they were delayed at another job and fitted around our availability. Friendly, professional, helpful and the door is fixed! Thoroughly recommend. Thank you!!! More...

H
16 October 2018

***** !! I called Steron to request a new back door lock. They arranged an appointment quickly, arrived ahead of time and the job was completed fast. Great service and I would highly recommend Stephen and his team. Thank you! More...

H
3 September 2018

They always there when you have key and try and get the job done on the day

J
6 August 2018

Excellent service when used recently on a property in Hartlepool that I had to go to court to regain possession of. Lock had been damaged and could not operate or open door. Steron operative had a real chew with it, but with a lot of perseverance he finaly managed to open and remove lock. Will definately be using them again when required. More...

C
31 July 2018

Excellent service, very reasonable prices, came and fixed two doors for us within a couple of hours of my call. Thanks!

D
23 July 2018

Very quick response, excellent service! Fixed car ignition, car back on road in less than a 2hours

C
23 July 2018

Always on hand to help and get u out of a sticky situation, I have always had a first class service

M
23 July 2018

Quck (emergency) callout, great work and reasonable rates. Friendly and fast. Thank you.

A
23 July 2018

Fab service. All keys cut, new car key ordered and remote key fob fixed all in one visit - and with a smile :)

P
23 July 2018

Steve and crew installed a complicated 4 handset intercom system covering our 2 businesses at Regent House York Road along with a magnetic door lock and buzzer. Great service and after care from the team at Steron thanks guys! More...

A
23 July 2018

Quick, efficient, well priced call out and house now secure again - thanks

G
23 July 2018

These guys are top notch for engraving, always super quick and the trophies always look smart when they're done!!!

A
23 July 2018

Fantastically quick service and with a smile. I called Ste after being locked out of my house and within 30 minutes he had travelled to fix it and had me back inside. First class. Thanks Steron - the orange super heros! More...

G
23 July 2018

Broke my car key off in the boot of my car. Call to Stephen Harvey and within 2 hours, broken piece removed , new key cut & reasonable price paid for mobile service call out. Great service, thank you.

A
23 July 2018

Just moved into an old cottage and got Steve round to upgrade my door locks from the type my gran had when I was a kid to modern secure ones that more than comply with my home insurance policy requirements. Excellent service.

S
23 July 2018

Wouldn't go past Steron's for quick and efficient call out's and accurate keycutting.

U
23 July 2018

A place where dreams come true! Ste Harvey is a Legend amongst men, great service and quality workmanship

L
23 July 2018

Outstanding job for me. The door to the garden would not budge and the guys wouldn’t leave until the jobs was done. The Director (Ste) even came out in person to ensure the job was satisfactory. Thanks

M
23 July 2018

Absolutely first class service. Had a lock fixed on my back door, which was well and truly jammed and took longer than expected to fix, but fixed it was and working better than before. Excellent service, reasonable cost and nice bloke. Will most definitely recommend and use again. Thanks John :) More...

T
23 July 2018

I would just like to thank you for your excellent service this morning, even in these adverse weather conditions you came to me within the hour.
Your customer care is first class service and I would definitely highly recommend your services .
Many thanks I really appreciated your help.
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C
23 July 2018

Rang about snapped bike key. Opened the shop after hours for just call out charge , managed to cut a new key , great service and even text later to check it worked 5* all the way highly recommended

J
23 July 2018

Always a friendly and professional service from the lads at Steron - nothing is ever too much trouble.

A
28 June 2018

Man's who know what doing, highly recommend!

T
28 February 2018

I would just like to thank you for the fantastic service you provide for me this morning. Even in this hurrendous weather you still came out within an hour.
I can highly recommend your service
Many thanks
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D
17 November 2017

These guys are so good. Their customer service is second to none. I was given their name as a recommendation from a work colleague and he was right.
I will definitely be back again and I also recommend their services and real competitive prices to anyone.
Thank you very much for your help and guidance.
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J
24 October 2017

Excellent company to do business with very reliable and great pricing been using them for over 10 years.

V
5 September 2017

Would definitely recommend the service i recieved was brilliant. Thank you Steron.

J
22 July 2017

I would advise anyone who has lost their car key to contact this company. John was very accommodating and offered great advice. The job could not be completed and part of the cost was refunded by this honest and extremely helpful guy. More...

L
12 July 2017

Good service, punctual polite and friendly.

A
4 July 2017

Brilliant service. Reliable, punctual and very professional. 2 door locks fixed by Steve Fair and reasonable prices too. Can highly recommend based on our experience. More...

C
12 June 2017

Definitely recommend this company. They were quick to come out and workers were really friendly. Happy with the price as it saved me alot of stress knowing it was done straight away. Thank you all.

C
25 May 2017

Did a good job fixing my door handle very pleased with the work that was done definitely recommend this company.

A
1 February 2017

Really happy with the service received! Friendly staff, kept me up to date on when they would arrive, done the job and gave me 3 spare keys with the lock and labour for £55. Cheapest I found on the internet for Hartlepool. Also gave me 10% discount for the next time I use them. 100% recommended! More...

M
2 August 2012

new garage door lock needed....very helpful and had the item on the shelf... many thanks.. garage now secure.

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Q&A

We really enjoy helping people protect their property. Something else we enjoy is helping those that are unable to access their home, business or vehicle gain entry. Most of all we enjoy just helping our customers in any way we can.

We formed in 1999, as a joinery & Locksmith company (my father Ron was a joiner & Stephen is a locksmith) hence Steron. As we grew John joined the company (son & brother in law)
When Ron retired Stephen and John dropped the joinery and solely concentrated on the locksmith side of the business.

Steron are a family run business, that care about their customers. We offer a affordable, quality service and guarantee all our work 100%.
Stephen is a Qualified Master Locksmiths and the company is an Approved Master locksmith company. We pride ourselves on Fast, Effective, affordable solutions, tailored to the end user.

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