Domestic and Commercial Cleaning
Holiday Lets
Spring Cleans
One Off Cleans
Hotel Cleaning
Laundry Service
42 customer reviews
Kesja Bendinskiene
House Cleaning
Great experience. We decided to have the cleaner coming every week for 2h. Cleaner is reliable and flexible if we need to change our time slot
David Croom
Deep Cleaning Services
Very efficient and prompt service; good value too
Maureen Duke
Deep Cleaning Services
Very good service Steve and Skye and I will use them again
Ann Fenn
House Cleaning
did not use, as enquiring for someone else, who decided they could manage themselves. however the response to my enquiry was very prompt, polite and informative with flexible schedules and clear, reasonable prices.
Claire Sukey Chapman
House Cleaning
Sam was great, cheerful and loves animals. Will be using her at more properties. Zoe was fast communicating :)
Claire Sukey Chapman
House Cleaning
Sam was great, down to earth, professional and great with my pets too! Zoe is a good communicator and i would not hesitate to recommend this company :)
JHGriffiths
House Cleaning
The two cleaners were hard working, friendly, careful with masks and distancing ( we are shielded but have been vaccined), easy to communicate with and provided an efficient service.
John thompson
House Cleaning
Zoe came to see me talked it through and the cleaner came was very user friendly and did a brilliant job bringing all her own equipment and materials very good value , give them a try you won’t be disappointed
Alison Bowerman
House Cleaning
Superb service; I was so pleased with their hard work and attention to detail.
Will definitely be using again and recommending to friends
Chris
House Cleaning
Needed as back up if present cleaners continue to be unreliable
Chris Coote
House Cleaning
Absolutely brilliant service, will definitely be recommending them.
Thank you for all your hard work.
christopher graham
House Cleaning
Very Simple. PROFESSIONAL. Recommend to others if they want a Professional Job done.
Talei Sinclair
House Cleaning
Very nice people to work with. Such a weight off my shoulders having someone to do the jobs I hate
Nath
House Cleaning
Quick response, very happy with the service.
Naomi
House Cleaning
Step by step cleaning were fantastic. I got a prompt response and was booked in for a cleaning service the next morning. The cleaner, Jovita, was polite and had a very sunny disposition. She did a thorough job and left the house sparkling. Thanks! More...
Claire
House Cleaning
They have been very helpful to date and the cleaner they’ve allocated me is thorough and lovely.
Cheryl
House Cleaning
I was contacted very quickly by them following my enquiry. Zoe explained their services thoroughly and talked me through the process and who would be assigned to me. I was visited before the start date to go through what I needed and to meet my cleaner. I have now been using their service for a few weeks and have been really pleased with the work carried out and the professionalism of the company. More...
Richie
House Cleaning
Very helpful and done a great job. Would highly recommend them
Rodger
House Cleaning
Excellent communication and very happy with the service being provided. Thank you Bark & Step by Step
Rodger
House Cleaning
Excellent response, superb service. Very impressed with the service offered and being delivered. Thank you
Fiona
Hard working, reliable cheerful staff!
Kate
House Cleaning
Reliable, flexible, professional service, highly recommended.
Heather
Excellent hardworking and reliable team.
Keith F.
Step by Step undertake a monthly clean of our three storey property. They readily flex their scheduling to match with ours and when we return to the property it is apparent from the moment we walk in the front door that they have been. They are thorough and over the last three years have proved entirely reliable. A pleasure to work with. More...
Dorian Evered
Excellent service and work. Always reliable. Always respond to specific requests. Have never let me down over many years
Rosie Cunningham
I have used Step by Step Cleaning Services for a number of years and have always felt that they do a first class service. Apart from the basic cleaning they also find new areas to clean each week so that the house remains well cleaned and tidy for a busy family life.
Philippa Annett
This is a very efficient service and I’m thrilled to have found them. My cleaner, Lyndsey, is excellent
Philippa Annett
This is a very efficient service and our cleaner, Lyndsey, is excellent. I’m very pleased to have found them!
Jules
I have been using Step by Step for over a year now, the Team are great, never any issues with doing an extra job, never an issue to cancel a week whilst away, fabulous reliable ladies who get ‘stuck in’!
Laura
Great communication. Fantastic efficient service and very reasonably priced. Would highly recommend.
John Sherman
Great service. I can't recommend Step by Step Cleaning Services highly enough!
Sam Chahal
Excellent services and very responsive. Highly recommended.
Reply from Step by Step Cleaning Services
Thank you Sam and thank you for your continued custom.
Dan Annett
I have used Step by Step for nearly a year now and they offer an absolutely fantastic cleaning service that is second to none. I would highly recommend them.
Reply from Step by Step Cleaning Services
It's been a pleasure working with you Dan and I look forward to continuing to do so.
Torunn
House Cleaning
Excellent service, prompt, professional and friendly
Sarah
House Cleaning
Zoe called me, then came round to see exactly what I needed and was lovely in every way. Very understanding and I have no doubt will provide an excellent service. Her rates are very reasonable as well. More...
Reply from Step by Step Cleaning Services
Thank you for taking the time to post a review, and what a lovely one it is too!
Maria
House Cleaning
I have only had them once so far due to the snow but they did a good cleaning job and were also very nice to deal with. Thank you for posting my bark.
Reply from Step by Step Cleaning Services
Thank you Maria, you've had quite a few more visits now, thank you for continued custom.
Joanna
House Cleaning
I found this company very professional. I was very impressed with their speedy response to my enquiry.
Reply from Step by Step Cleaning Services
Thank you for your review Joanna.
J Cockram
House Cleaning
First class service and very helpful friendly staff. We both work, so having this done makes life so much easier.
Reply from Step by Step Cleaning Services
I'm glad you are happy with the service that we provide, thank you for a great review.
House Cleaning
Cleaners work quickly and thoroughly
SarahT-104
A well organised company, friendly cleaner who is more than upto the task of managing a chaotic household with three dogs (lots of hair). They all look forward to cleaning day. Trustworthy and efficient who can ask for more. Highly recommended. More...
Reviewed on Yell
MeadowViewBarn
We use Step by Step to clean our holiday rental property near Sherborne. We have consistent feedback from guests on how clean the property is. We trust Zoe to use her initiative when preparing the property to ensure it is left ready for our guests to the highest standard. We would not hesitate to recommend StepbyStep. More...
Reviewed on Yell
Kelsey B.
I book apartments as part of my job and sort of "inherited" Step by Step's services from my predecessor. I couldn't be happier! Sergio and his team are friendly, prompt, and most importantly do a great job. Their prices are reasonable and they will do their best to work with your schedule and time constraints. I would highly recommend them to anyone. More...
Reviewed on Yelp
How long have you been in business?
We have been trading for 11 years providing a professional service.
Do you bring your own equipment and supplies?
We can provide our own cleaning products and equipment.
What do you love most about your job?
Satisfaction from the finished result and making customers happy.
What inspired you to start your own business?
Providing customers with an excellent service whilst helping take the stress out of housework.
Why should our clients choose you?
We are a friendly and professional team. We clean to the highest of standards.
What changes have you made to keep your customers safe from Covid-19?
All cleaners are equipped with the correct PPE in order to keep themselves and clients safe.
Domestic Cleaning
General clean throughout on a regular basis. Four domestic houses that are generally kept on top of.
Commercial Cleaning
Offices, Communal areas, Medical Centres, Hotels, Retail premises, Factories.
Holiday Lets
A complete clean through on changeover days, to include making beds and preparing for holiday guests.
End of Tenancy Cleaning
Deep clean throughout a property ready for new tenants. This service enables clients to get their deposit back from letting agents/landlords.