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About

24 hour emergency plumbing and heating company, covering all your plumbing, heating and gas needs including boiler repairs and installations

Reviews (107)

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atilla altinoz

15 May 2019

I use Shaw’s Plumbing first time today , Job involved was; new gas cooker installation (Hose connection, meter testing, pressure testing etc) .Service was prompt and efficient also Chris advised me about all the necessary points of the work. Overall I was very pleased of the service provided. I will keep his business card for any future issues. More...

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Alexandra Cox

29 April 2019

We had no hot water and 2 young kids. Chris was really helpful, arrived the same day, explained the problem and was able to fix it there and then.

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Linda Willis

29 April 2019

Called Chris Shaw to arrange replacement of a toilet. Prompt, efficient service and exactly as per the quote. I have used this plumbing company many times now and always contact Chris if I have any plumbing issues. I would highly recommend as the service is excellent.I have used Chris Shaw a number of times now and always been very pleased with the service. He is prompt, efficient, tidy, reasonably priced and advises at all stages as to what he is doing. He came on 27th June and did a number of things; repairing taps, replacing the waste disposal unit, changing the ball valve and valve, and he was very thorough and made sure everything was working properly before leaving. I would have no hesitation in recommending his services. I would definitely use him again. More...

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Mike Williams

28 February 2019

Second time I've used Shaw's and they've been brilliant again, problem was diagnosed, new part fitted and tested along with some additional advice to get the most out of our heating all within an hour.

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Yvette Dummer

29 January 2019

Prompt and efficient service. Chris arrived when he said he would and got the job done at a decent price . Have the number on my boiler for an annual reminder - will definitely use again.

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siobhan rothnie

29 January 2019

I will definitely use Chris Shaw next time I need a heating engineer, I was really happy today and although it wasn't cheap to sort out my ancient boiler I would rather be confident that the work is of a good professional standard than save a few ££. Not only did he identify the issue within seconds, he located and fitted a new fan really quickly. He also spotted other issues that had been there (undetected by others) for years and sorted them out with the minimum of fuss. He was cheerful and super polite (even covering his shoes), and explained everything very clearly, making sure that I understood at each stage and was happy for him to proceed . When he had finished he tested everything meticulously and even took the trouble to show me how to set and operate the timer thing. Last but not least I noticed that not only was he well presented but so was his very clean van. This was very well equipped which inspired confidence. He clearly takes a lot of pride in his work. More...

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Robert C

1 October 2018

Chris is great - I've been using him for years. Helpful, honest, quick and a real expert - he's also very user-friendly.

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Rob Ashworth

30 September 2018

Great service!

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E Lund

31 August 2018

Very professional service and a fair price. Fixed leak very quickly.

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Adam Simmonds

31 July 2018

A routine service turned out to be a faulty valve and I came close to being without a boiler for the weekend; SPH made sure I wasn't. I would recommend him unreservedly. More...

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Stephanie Newman

31 July 2018

Great company very helpful and arrived when said if not earlier job completed quickly

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Peter Curran

31 July 2018

After much panic due to a broken down boiler, Shaws came to the rescue, despite being inundated due to bad weather. I felt confident that my family were being well looked after whilst I headed off to work. I have work I need doing soon and will definitely be calling Shaws. More...

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Lorraine Gray

31 July 2018

Great Service, prompt and no fuss

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Carol Tindley

31 July 2018

Fast, efficient and professional

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Shirley Marke

31 July 2018

Would absolutely recommend this company. The plumber arrived on time and did not waste time. He was efficient and polite too.

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Wail Ahmed

31 July 2018

This was my first experience of asking a plumber to fix a problem in my house. I have to say I was impressed by the service we received from Chris. I had a prompt response to my initial enquiry and an early booking in to view my broken TRV valve. He ordered a new valve and fixed it 2 days later. He waited till all the radiators were heating up nicely. He only charged me for 1 hour even though he stayed 45 minutes more.TOP MARKS ! More...

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Simon Cook

31 July 2018

This is the second time we have used Shaws and both times we have received brilliant service! Prompt, polite and explain the process of the work being carried out. Thanks again Chris!

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Stuart Caldwell

31 July 2018

Reliable, knowledgeable and well priced. Would use again.

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glyn massey

31 July 2018

Excellent job done. On time and fixed, what I thought was going to be a little bit complicated, quickly. A no nonsense job done for a fair price. RECOMMENDED!!!!

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Bruce Cullen

31 July 2018

Boiler serviced well. On time etc.No problems.

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Chris Dainty

31 July 2018

Well sorted independent plumber, knows his stuff. Trusted.

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Mike G

31 July 2018

Chris is both professional and experienced but he also explains clearly what is required and why. Highly recommended.

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Amy Lipyeart

31 July 2018

Had a leak in our mains pipe, called up on the day and they came out within the hour and replaced pipe and sorted out the leak within half an hour, Brilliant company! Highly recommend their services.

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Karen House

31 July 2018

Excellent service. Called to ask for assistance after a leak, had a quick call outand then a permanent solution suggested and completed quickly! Thank you!

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Emily Martin

31 July 2018

Excellent service, someone was sent out in the hour to help and they works incredibly efficiently to fix the problem when I was slightly panicking. Also very reasonable pricing. Would definitely recommend. More...

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Philip Dawson

31 July 2018

First rate service and turned up on time. Fantastic

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Gerry Palmer

31 July 2018

Polite, on-time and helpful plus, best of all, the heating works properly again!

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Sarah Miller

31 July 2018

Very helpful and prompt service and referred helpful contractor for PowerFlush

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Uniquegiftsfour Youx

25 July 2018

Amazing work will be recommending shaw's to all my friends and will keep sharing thanks x

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Ben Nylk

25 July 2018

Once again Shaws impress. Came exactly when we needed a plumber and fixed the problem in 5 mins. We highly recommend shaws to everyone

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Aztek Arron Cox

25 July 2018

Called mr shaw out to put in some new taps and shower at my mums. Done a amazing job, really quick but good quality and a very good price

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Heidi Anne

25 July 2018

Called this morning as our boiler had broken down and even with their packed day they were here by 2pm and had the boiler up and running again by 3pm... could not recommend their service more! More...

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Kevin Cameron

23 June 2018

First time I have used Shaw's Plumbing & Heating and I will use him again. Turned up as scheduled, and completed the work quickly to a very good standard. Very friendly, happy to recommend.

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Sarah Bateman

29 May 2018

We had an excellent experience with Shaws Plumbing & Heating. We have had very bad service in the past with other plumbing companies and we were really thrilled with the service we received. They returned our calls promptly, arrived exactly at the time they said they would and fixed the issue meticulously. I would not hesitate to use them again and would thoroughly recommend them. More...

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Sarah T

29 May 2018

I called out Shaws Plumbing & Heating this morning after turning on stop cock and finding it had started dripping quite a lot. I first spoke with a lady who took number and details and then a man called back for more details and to confirm arrival time. I phoned at 10.53am and they'd been and fixed problem by 11.54am. Could not ask for a better service. HIGHLY recommended. More...

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Simon Allen

15 May 2018

Great family run business. Turned up on time, with the right equipment and kept to schedule regards the quote given. Reasonably priced and has the safety of the work being guaranteed for a year. Will happily use again.

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Linda Willis

28 March 2018

Prompt response and efficient and quick service. I have used Shaw's Plumbing and Heating on a number of occasions and always been really pleased with the work and the price. Couldn't be better.

Since writing this review recently, I have used this company again to deal with a faulty toilet and bathroom taps and to advise on some other matters. As ever I was very impressed by the quality of the service provided. I will definitely use this company again and would not hesitate to recommend it to all of my family and friends. I have faith in the integrity and advice of the workmen and feel that it is important to them to do a good job. I am very pleased with the work.
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Amanda Rigden

16 March 2018

Chris Shaw is always helpful and always helps me out very quickly. He explains what he needs to do clearly and then confirms what he has done. He is always polite and caring at every point of contact - nothing is too much trouble to him. I just cannot fault the service that he provides and would recommend him to any of my friends and neighbours without any hesitation. More...

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Stephen le Roux

13 March 2018

Chris Shaw always delivers a prompt professional service. Quotes and receipts are all sent via email helping me keep a record of all services and work done. He responds quickly to queries, sends reminders for annual services and arrives on time. He responded to a previous suggestion about advice for less-than-expert homeowners by giving me some helpful tips on how to monitor the performance of my central heating system. Again, I can thoroughly recommend him. More...

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Angela Jardine

8 March 2018

We have used Shaw's previously and very happy with them. Had no hesitation to call them in. An awkward job with a burst pipe hidden by our loft room. Gave friendly, very helpful advice and came out within 20 mins of our call. Did a great job and we found the cost very reasonable in comparison with others in our area. Recommended highly More...

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Francesca Loxley

5 March 2018

Great service, arrived the same day I called and provided clear advice to resolve the issue. Professional service with clear explanations of the issue. Will definitely use again.

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Polly Price

3 March 2018

Fantastic service from Shaws Plumbing & Heating. I had no cold water due to a frozen pipe. They came out quickly and advised me on what to do. I can't say a big enough thankyou. I highly recommend Shaw's. More...

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Upesh Patel

30 January 2018

This is the second year I've used Shaw's for a boiler servicing and landlord certificate. Despite an emergency job resulting in my original appointment being canceled (which I suppose couldn't be helped) the subsequent booking, servicing, invoicing and communication was great. Chris was available on the phone well into the evening, which really helped when trying to arrange another appointment.
I will certainly continue to use Shaw's every year.
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Andrea Marquardt

16 January 2018

Prompt reply via email and next day appointment. Very clean and good work. Will use again. Andrea Turner

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822pjn

30 December 2017

Great communication, punctual and professional. Would highly recommend, Work carried out as instructed and faultless...
Thank You

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MyDom27

1 December 2017

I needed to find a plumber to replace a faulty cistern at short notice. I contacted Shaws by email and over a couple of emails received a quote and had the work booked in for when it suited me. Confirmed booking by email. Called ahead on the day and arrived punctually. Carried out work, less than quoted price and did an excellent job. More...

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Louise Baldoza

19 November 2017

I called out for an emergency heating engineer on a Saturday evening - Shaws Plumbing and Heating came out in under an hour and were professional and really helpful, gave great advice and were really genuine :)

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Boss Cat

8 November 2017

Chris arrived to scenes of chaos in a freezing house and remained calm and in control of everything. He was able to diagnose and fix the problem with the boiler (after thorough investigation) and gave us advice for the future. Whole company is extremely organised, they keep you updated as to arrival time and the invoice is sent immediately via email. Price tag did not require a sit down and a stiff gin, which was a lovely surprise. Would not hesitate to recommend. More...

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Per Ng

30 October 2017

Left message Saturday got a call back on Sunday and as it was not an emergency it was fixed on Monday. Polite, courteous and diligent

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Gandy Turner

17 October 2017

Good response time, polite, fair price, tidy. Did a good job. Would use again.

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Christine Nash

9 October 2017

Very prompt response and confirmed the arrival time by 'phone about 20 minutes before hand. The plumber clearly explained what he had done and what work needed doing and left everything clean and tidy. The invoice was sent through by email the same day More...

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Stephen le Roux

20 September 2017

Chris Shaw always delivers a professional service. Quotes and receipts are all sent via email helping me keep a record of all services and work done. He responds promptly to queries, sends reminders for annual services and arrives on time. I can thoroughly recommend him. My only feedback for improvement: It would be useful to give those of us with little knowledge of central heating systems a bit more guidance on good practice and identifying faults. More...

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James Povey

11 September 2017

Very good service. Friendly, reliable and clearly explains work being done.

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David Stammers

25 August 2017

Chris Shaw had previously done some work for my step-daughter and recommended him to me. Even though my plumbing problem was relatively basic and straightforward, it was approached with the same professional attitude that I believe Shaw's apply to bigger and more complex tasks. I would certainly recommend Shaw's when the opportunity arises. More...

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Michael Saunders

31 July 2017

Fantastic company ,found them 2 years ago when needed new boiler ,radiator,cylinder ,they spent best part of a week doing this job ,brilliant resultSeriously wouldn't go anywhere else!

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Geoff Bryant

31 July 2017

Good service. Drains unblocked with power jet. Professional job.

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Customer in Tring

20 July 2017

Chris was on time, efficient, clean, friendly and did the job in under one hour. He also communicated with me before he turned up, which was really helpful. The price was really good too. I have no hesitation in recommending him. More...

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Customer in Aylesbury

10 July 2017

Chris was really responsive and sorted out our problem at very short notice. Have used before and will continue to do so. He does what he says he will do and works quickly and efficiently. More...

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Customer in Aylesbury

7 July 2017

The engineer was very polite, tidy and gave clear instructions of what he was doing through out the whole procedure. Also gave handy tips of maintenance of the boiler.

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Customer in Aylesbury

6 July 2017

Nice work. Well done and explained. Very happy

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Customer in Beaconsfield

6 July 2017

Prompt, clean and tidy.

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Customer in Princes Risborough

19 June 2017

Very happy with the work done and problem was identified and fixed quickly all the while keeping me informed of what the problem was and how it was going to be fixed.

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Customer in Aylesbury

15 June 2017

Shaws Plumbing and Heating turned up within 30 minutes as advised. The gentleman was polite and cleaned all areas where he worked. Top service provide and will be using again for any servicing needed. More...

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Customer in Aylesbury

8 June 2017

Very transparent from start to finish. Advised on the best solution for us. Quoted an hours labour plus cost of parts and even though slightly ran over an hour still only charged for the one hour. Really happy and would highly recommend. More...

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Customer in High Wycombe

6 June 2017

Excellent service, extremely prompt and great customer service

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Customer in Aylesbury

10 May 2017

No comments given.

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Repeat Customer in Princes Risborough

9 May 2017

Prompt efficient - final price as quoted.

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Customer in Aylesbury

25 April 2017

Outstanding work and very professional. Will definitely use Shaws Plumbing and Heating Limited again. Thank you.

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Customer in Milton Keynes

13 April 2017

Chris went out of his way to explain the problem and his solution. He perfectly identified the issue and sorted it all. Excellent chap and great service.

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Customer in Aylesbury

23 March 2017

Response time very quick. Service efficient. Informed of price. Work carried out straight away because of urgency. No hesitation in recommending. Have used twice. Urgent work. Previous occasion price as agreed. More...

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Customer in Amersham

10 March 2017

Very professional and efficient service. Courteous and helpful.

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Customer in High Wycombe

1 March 2017

Came very quickly, very pleasant, polite and efficient. Told me the price before he came and kept to it

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Customer in Tring

20 February 2017

Clean and efficient. Wore overshoes and put down a dust sheet in bathroom

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Customer in Aylesbury

14 February 2017

Good service and good objective advice

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Customer in Aylesbury

30 January 2017

Phoned and arrived earlier than arranged. Quoted an hour and was exactly that, very tidy whilst working and no mess, a very clean and tidy job. Price was as quoted, would definitely use again. More...

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Customer in Aylesbury

26 January 2017

Excellent professional service.

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Customer in Aylesbury

23 January 2017

Clean, tidy and efficient, good job boys.

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Customer in Aylesbury

17 January 2017

Good workman to have working for you courtesy and we found Chris very help full in giving us guide us in what would work best for our home, only wish we had know about Shaw's Plumbing before for other work we had done, good quotation for the work and reliability and time keeping very good.

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Customer in Aylesbury

4 January 2017

Worked fast, kept me well informed all the way and even gave me extra information post fixing the hole I pierced in a central heating pipe. Really pleased.

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Customer in Aylesbury

4 January 2017

Polite and punctual very pleased with the service received

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Tim Long

31 July 2016

Returned call for quote promptly. Agreed date and time. Rang when on way, arrived on time. Diagnosed reason for problem quickly and fixed within quoted timeframe. Well presented, polite and thoroughly professional. Excellent. More...

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Hayley Money

31 July 2016

Excellent service from Shaws Plumbing and Heating. Very polite, arrived promptly and carried out work to a high standard. Would definitely recommend!

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Ricky Wright

7 February 2016

Great job very reliable will use again thanx

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Ashlee Jeffrey

3 February 2016

Great service and very reliable, highly recommend

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Barry Titmas

28 January 2016

Done a great job, fair price what more can you ask for.

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Rupe Akerman

31 July 2015

Must highly recommend Shaw's Plumbing & Heating Ltd. who fixed my Central Heating System. I will praise EVERY aspect of the work done. Will definately use Shaw's again.

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Louise Gilbey

31 July 2015

Clean, tidy and efficient. Thanks

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Steve Hoole

31 July 2015

Good experience - quick diagnosis and a quick fix

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Darren Toms

31 July 2015

arrived within of 45 minutes of callout and work completed within the hour.

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James Palmer

31 July 2015

Rather expensive call-out charge, albeit much to do with the time of year between Xmas and New Year. Excellent standard of work.

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gokmen guvener

31 July 2015

it was very helpful and informative work

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Stuart Stanley

3 February 2015

Serious leak reported by tenant, causing flooding in flat below.
Called, and plumber attended site in less than an hour.
Faulty part replaced immediately at callout charge quoted
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Stuart Hopcroft

22 December 2014

Shaws Plumbing and Heating Ltd carried out a boiler service and where punctual to attend and kept us updated during the service.
The engineer Chris was extremely helpful and happy to answer any questions.
I would use them in the future for any other heating or plumbing needs.
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Peter Dickson

19 December 2014

A great service. 5 stars well deserved. Prompt and efficient and reasonable cost. Shaw's Plumbing are now my first call when there is a problem I need fixed.

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Kate Roberts

18 December 2014

Very thorough approach to fault diagnosis and clear explanation of problem. Excellent work.

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dread erdread

12 December 2014

Must highly recommend Shaw's Plumbing & Heating Ltd. who fixed my Central Heating System. I will praise EVERY aspect of the work done. Will definately use Shaw's again.

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Victoria Mack

8 December 2014

Very professional, happy to give advice. Worked very fast and efficiently so didn't feel like he was taking the mickey (we paid by the hour). Polite, could pay by card on a wireless machine. More...

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Islington Salford

22 November 2014

Very good, professional and helpful service. Called out to advise on a problem with hot water supply in bathroom. Checked thoroughly and advised on solutions.

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Mike Batchelor

31 July 2013

I'd absolutely recommend Shaw's - they give a reliable, affordable, good quality service. Great all-round.

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Penny Ennis

31 July 2012

No question this is a very good company. They turn up on time do a good job and dont charge the earth. I shall call on them again, and highly recommend them to one and all

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Andy Barton

SPH serviced my boiler on Friday. Really pleased with the service, very polite clean work and some good advice given. Very pleased with work and thoroughly recommend

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Customer in Princes Risborough

Chris was fantastic during an extremely stressful time - between Christmas and New Year when parts distributors are closed. I would without doubt, use him again! More...

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Customer in Aylesbury

Excellent service. Good communication regarding times and details of job carried out to an excellent standard.

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Customer in Tring

Arrived on time as agreed, temporary repair, new unit installed 2 days later.

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Customer in Aylesbury

Prompt, efficient and helpful.

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Customer in Aylesbury

Appliance was connected quickly and professionally, communication was excellent throughout. Will use again.

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Customer in Aylesbury

I had to call this company out urgently to repair our toilet. I found the excellent , they reacted quickly and found them excellent.

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