I have not worked at Sales & Lettings Angels but my experience as a tenant is that they are extremely incompetent and cannot run a business.
Lovely agency, friendly staff and dog - Angel. Would 100% recommend to anyone looking for a student property with an agent that truely cares about student housing as a small agency offering a personal touch.
Sales & Lettings Angels is a terrible company
As a previously employee, Sales & Lettings Angels is a great place to work! It is fast paced, fun whilst also challenging you to make yourself better at what you do! I have made friends for life and was my perfect graduate job in order to allow me to go off on my trip of a lifetime! I have housed many a tenant and can rest assured knowing that the maintenance department is on hand to rectify any issues!Can give my angels a 5/5 and already miss working for Sales & Lettings Angels! More...
Really friendly people, helped us find such a nice house! Would deffo rent through you guys again!
As an established landlord I only use this wonderful agency to market and look after my properties. Everything is always right! Highly recommend.
Approachable and hardworking team who couldn't do more to keep their tenants and landlords happy! As a landlord and tenant I've been impressed with the personalised service that Lettings Angels have been able to provide...great communication and there is always someone polite, friendly and ready to help whether it's over the phone/email or in the office. If you're looking for an agent with a great selection of properties and who cares about your experience finding a tenant or property, then I'd recommend giving them a go! More...
I’m not sure where to start... I’ve recently purchused a apartment in Cardiff From the letting angels and I can honestly say it’s been the easiest property I’ve completed on, this being said it has been a tough few months (out of my fault) but Kelly and all the team insisted on going out of there way day in day out to make sure I had my apartment just how I wanted it! Kelly gave advise on other properties I was looking at with different agents and didn’t pressure me into anything she was selling, to me this shows what letting angels are all about.. that made me think she’s willing to give friendly free advice even if it didn’t benefit her company, to someone like me that means a lot more.Anyone who knows Kelly knows how far she will actually go out of her way to help anyone, this reflects in all her amazing team! I have made a friend for life and of course I wouldn’t go anyone else for buying or renting after this, couldn’t be happier! The commitment from each of you at letting angels is outstanding and so nice to see even when your so busy you made time to help and get things done and in some cases should of been done by others not the letting angels team! One thing I done is give Kelly dog advice as I’ve previously owned some french bulldogs.. so you can thank me later for helping Kelly get the amazing angel... if this face along with all the other amazing smiles in that office doesn’t make you feel comfortable I’m not what will! Thanks again! More...
Really friendly agency. let through them twice in a row now as they're so nice to deal with! Everyone i viewed room-shares with were so nice while really professional too. I much rather paying these guys my agency fees over some other grumpy agencies in Cardiff. Totally recommend! More...
What a lush agency! Everyone there was so nice to me and my friends and really friendly. They showed us loads of really nice 8 beds it was hard to decide which one to take! Really happy we’re all sorted before Christmas thanks to these guys. Felt like other agencies just wanted us to pick a house and take our money but this agency really cared about what was best for us! More...
Me and my 7 friends were looking for a 8 bedroom house. We’re going to be in our first year of university next year, after viewing with other agency’s this agency defiantly was the best one we came across. Everyone was welcoming and friendly and had a lot of property’s to show us. Would 100% recommend! (Also the dog is the cutest!!) More...
Really friendly staff, really focused on your needs and what houses you are looking for, which as a fresher was lovely to have as it is a scary thing to do but they are so warm and welcoming made the looking for houses so much easier. Also have a lovely office dog
Absolutely fantastic establishment, very speedy responses and if the team don't make you want to go with them their adorable office pup will. 10/10 would recommend!!!
Absolutely blown away by Mia's service at Letting Angels, such a shining star and an excellent representative of the company. Led me around a couple of houses on a viewing day, will definitely be back in the future! More...
Furret The Ferret -
Mia was amazing. Would recommend to a friend
Fantastic service, everything was made straight forward and stress free. Cannot recommend enough.
Joshua Martin Rugby
Very trusted company and impressive & polite staff! Would recommend to others!
I recently brought a flat through Sales & Lettings Angels. They are all very helpful efficient in the office which as a first time buyer made everything less daunting! Would recommend to anyone looking to buy. More...
Really helpful agency.
Great company will use them again. Thank you
Professional and prompt service and all the staff are helpful and happy 100 % recommend , always such a nice feeling to walk into their office and everyone is happy to help.
Great letting agents , Mia made viewings very easy and seemed to have a good knowledge of the properties she was showing me and my friends around. Cute office dog and free sweets were also a bonus - Will defo be using again next year for my student house! More...
I run a small plumbing and heating firm and do work for various letting agents in Cardiff. Letting Angels are a pleasure to work for. They are always proactive in terms of maintenance and the safety of their tenants. The same I feel can’t be said for several others. Payment is always on time and the staff are always up beat and polite.I don’t hesitate to guide my landlords towards them to manage their properties. Keep up the good work guys. More...
They are the true guardian angels, they are the best letting angels I have found in the past 2 years. The service was really appreciated, Special thanks to Kelly, Mia. Highly recommended to those who are looking to rent in Cardiff. More...
Being local there is nothing these Agents don't know which helps if you're not from the area.Professional and friendly,excellent customer service.
I have had a very good experience with this agency, and particularly with Kelly. I was originally planning to rent my flat through another agency. However they reneged on the move in date they had promised. Kelly was able to get me the same flat on the original move in date, and she charged £150 less in fees.The agency has also been very good in terms of fulfilling their promises. The flat had a damaged table that they replaced in a few days. The keys I was handed somehow did not included the mailbox key, so they called a locksmith at their expense to replace the lock. The inventory they performed seems very thorough.I would recommend them highly.Edit:I have just checked out of the apartment I rented through Letting Angels. Again, the agency was entirely honest in its dealings. They have agreed to return my full deposit. I will consider going to them directly in a few months when I start looking for flats again.-Amit More...
Sales & Lettings Angels are FANTASTIC!!! very quick and efficient, defiantly the best agency in Cardiff. Made my life stress and hassle free. Would highly recommend. Thanks again! More...
Graduate working for Sales & Lettings Angels on their graduate scheme and loving it! Amazing new merch has landed so we are all kitted out! Keep an eye out for us, and if you are looking for accommodation we'd be more than happy to help! More...
After renting through various agencies in the past, Sales & Lettings Angels are definitely the most helpful and really go the extra mile. Kelly drove us around and showed us variety of fantastic houses, all suited to our family needs which we discussed with one of the administration staff at the time of booking.Since renting through them we have had no problems and Kelly's PA, Laura, is always on hand ensuring we are happy and are receiving the best customer service. Great company with great staff, highly recommend! More...
Fantastic agency who manage our properties.They ensure all tenants are referenced correctly and Laura always keeps us up to date with maintenance and general enquiries. Definitely the best agency to use in Cardiff. More...
Andrew Gwil Robinson
Fantastic agency to deal with. Having previously let our property privately, I was reluctant to consider getting a professional agency involved, having heard friends complaining about their own agents. We were then recommended to give the Angels a call, and having met them, have been delighted with the help, advice and service we have enjoyed over the past 18 months or so, would recommend them to any landlord looking for help More...
Arranged a house valuation through Laura, and was then visited by Kelly and Esme. They were all friendly, professional and helpful giving realistic expectations and accurate information. Thank you!
Fantastic experience throughout! Kelly and the Lettings Angels gang managed to rent my property out in under 10 days, with no fuss & great communication.
Staff very helpful, friendly and professional! Made my move to Cardiff less stressful and more enjoyable. Would recommend.
A very friendly bunch that are quick to respond and simply just want to help people find a good home.
Danny - Crown Cardiff
lovely letting agent , very friendly staff and very good service.thxs!
I have several properties let via Kelly and her team, and I have nothing but praise for this up-and-coming company. Dedicated and professional; I look forward to our continued relationship over the coming years. More...
THANKS GUYS! Sorting out my accommodation for my first year at Uni was totally stress free thanks to the guys at Lettings Angels. Really helpful, nice people AND they have sweets More...
I found the team and Lettings Angels very hard working and dedicated to helping Students finding the right property from them. I highly recommend Kelly and her team to everyone ! More...
My first experience with Kelly and her team was in 2015 when I asked them to take over management for one of my rental properties from another agent with whom I'd had no end of problems. Their enthusiasm and genuine interest in providing top level customer service was so refreshing and really took the stress out of renting the property. Since then they have facilitated the sale and purchase of 2 properties, and have found tenants for the new investment properties in less than 2 weeks on both occasions. They deal with problems that arise (which inevitably they do, even in the newest of properties) with utmost professionalism, and I have been particularly impressed with the sincere and honest way they treat my tenants (something I've had difficulties with other agents in the past). I think this also reflects the energetic and fun atmosphere that is apparent from a visit to the office on Woodville Road. More...
Letting Angels are a delight to deal with. We agreed to rent a property off them, but unfortunately due personal circumstances. We were not able to take the property. We were also refunded our agency fees within hours of dropping out of the agreement. Most agencies wouldn't do this! More...
Amazing agency, couldn't do enough for us when we left looking for a flat late. Great staff and always welcoming.
Very friendly, helpful and efficient staff!
Very helpful. Didn't realise all the extra effort they put in to get me and my children into the home.
Staffs of this agency work hard and are reliable because the CEO of this company takes a good initiative of the workers. Before finding Lettings Angels, another agency showed me rooms that were not vacant. Because of a lack of communication in the workplace the staffs didn’t know those rooms were already taken by other people. I wasted much time for the unprofessional agent, so was anxious that I might not find a room by the starting time of my postgraduate course. But I was lucky to find Lettings Angels, they showed me 3 houses within a day and I could decide to live in the house where I am currently staying. I recommend Lettings Angels. More...