Melksham, Wiltshire
28 customer reviews
alex fogwill
Rated highly for: Responsiveness, Punctuality, Value, QualityVery impressed with the communication from Poolmans but also with the value and work done.
Reviewed on Google Maps
Tracy Frew
Unlike a lot of self-employed plumbers/heating engineers, R B Poolman are easy to get hold of - there's always someone available to answer the phone and I've never had to wait more than a week for an appointment and usually less. I've not yet had to use them in an emergency but I'm confident they'd respond in short order. Their prices are reasonable and in any case, what price can you put on reliability and quality of work? Why bother chasing up self-employed plumbers that never return your calls? More...
Reviewed on Google Maps
Paul Carter
Quick turnaround from call out to repair for leak on kitchen pipes. Reasonably priced. Efficient invoicing
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Laura Bridges
Had a combi boiler fitted today and our old back boiler and tanks removed. Work was carried out very quickly and the guys were very tidy and cleaned before they left.
Reviewed on Facebook
Toni Mackay
Had my outside tap fitted. Great service, friendly engineer.
Reviewed on Google Maps
Darren Reeks
Superb firm to deal with; prompt, courteous & competent service from the Admin staff as well as the Engineers. Will happily be using them again.
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Jordan Franklin
Great company to deal with.
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Ryan Swann
Came to my house on a Sunday afternoon, diagnosed the issue, ordered the parts and had it all fixed by 9am Tuesday morning. Highly recommend.
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Gerry Frew
The lady in the office answered the phone straight away and was able to fit us in with one of their engineers for the following day. Such a change from other heating and water engineers we've used in the past, where even getting them to answer the phone or respond to a message is like trying to get blood from a stone. The engineer arrived on time, serviced our boiler, fixed a leaky bathroom towel rail and traced a fault in our heating system. He was unable to fix it there and then as he didn't have the part with him but he offered to source the part and come back and fit it the same day. However, we were reluctant to upset his schedule so we said we'd make a new appointment. He was extremely polite, friendly and knowledgeable and I have no hesitation in recommending this company. More...
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Tracie Brooks Grant
I used the business for the first time today to carry out work on a rental property. I can't praise them enough. Extremely professional and they get back to you quickly to arrange a suitable date and time. The engineer was extremely professional and thorough. I will most certainly be recommending this business. More...
Reviewed on Facebook
Tayler Worthy
5 stars
Reviewed on Facebook
Jan Robinson
We were really pleased with Ryan & his team from quote to completion. We had a new boiler installed & radiators replaced and the quote was instant and very competative. The guys that did the work were professional and very tidy ensuring that they took every bit of rubbish away. I would happily recommend this company More...
Reviewed on Facebook
Jen Wade
I would highly recommend Ryan and his team, they are very professional and fairly priced. I would not hesitate to use them again. Thank you. �
Reviewed on Facebook
Mark Crossman
Just want to affirm everyone else’s reviews on here. Ryan & his very competent team did a brilliant job for a very competitive price. Had my combi boiler replaced in record time with total professionalism & conscientiousness. Would highly recommend these guys and they’ll definitely be my first choice for future projects.... Perfect! More...
Reviewed on Facebook
Gill Hillier
Poolman Plumbing fitted our new shower rooms really pleased with the service . And shower rooms look amazing. Highly recommended .
Reviewed on Google Maps
Ian Ritchie
Following the freeze and a resulting plumbing emergency at our property, Ryan promised same day response and by 5.00pm that day we were back on track with boiler and heating functioning normally. We have never been let down by this company! More...
Reviewed on Google Maps
Hollie Babo
Friendly and professional service - Can definitely recommend
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Steph Marshall
Outstanding service yet again. Fault on boiler at 6am this morning due to frozen pipes, I called Ryan and he was at our property within the hour. Fixed & working again within minutes. A fantastic service as ALWAYS. More...
Reviewed on Facebook
Alan Trevor Howard
Called out on a Sunday due to boiler breakdown... very prompt attendance and very polite engineer who explained everything to me what he was doing . Very clean workmanship no mess left anywhere Will definitely be using their services again More...
Reviewed on Facebook
Darren James
Outstanding service from R B Poolman, can't believe how quickly and promptly we were supported with giving the family some heat and hot water back into everyday life. One call on Wednesday, followed by an estimate and complete installation of a new Worcester Boiler by midday Friday. Wow! A massive thank you from all of us for your prompt and professional work. It is greatly appreciated, fantastic job well done and a long-term customer who will definitely be recommending to friends and family. Dan also is a massive asset to you, and himself, very polite courteous, professional and clean, wound never know he had been here. Ryan you made this happen and saved the day and the family guests have arrived for the weekend from Carlisle to a very warm house. Thank You Darren & Gemma More...
Reviewed on Facebook
Nathan Jones
Great service, quick turnaround from quote to installation. Highly recommend!
Reviewed on Facebook
Rich Pearce
The quality of the work is extremely neat, they spent a long time removing all my in built kitchen furniture to make sure the pipework is near invisible. The heating engineers the polite and professional, to have all the work complete in a day was amazing and when they all left it was like they were never there and the results were even better than ever expected. Wouldn't hesitate to recommend Ryan to anyone. More...
Reviewed on Facebook
Gill Hillier
Thank you Poolman plumbing for another excellent job Jordan tiled and fitted a new shower cubicle . Its great to have a tradesman who turns up on time and completes a brilliant job. The work was completed quick with no mess. Definitely recommend their work More...
Reviewed on Facebook
Teresa Isaacson
5 days after giving birth to our first baby we found our boiler had to be isolated due to a gas leak inside. These guys fitted a new one within 2 days. All done within a day with no mess left behind and fitted by a lovely lad. We can’t thank you enough for your efficiency and wonderful service. More...
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Katie Hull
5�service From this company would highly recommend, gone the days of central heating taking a solid week these guys done my whole house in a day and was amazing friendly polite clean Lovely bunch of guys �
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Shaun Hutton
Had a new boiler fitted by these guy's and they done a superb job from start to finish, superb workmanship and left the property spotless. Cannot recommend enough. All completed in a day. Thanks to Ryan and the team. More...
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Naomi Oliver
Had complete central heating installation ,from quote to completion of the job Ryan and his team were punctual, polite and cleaned up after themselves and completed the whole installation in one day ! ! Which was also one of the hottest days this year ! I would have no hesitation in recommending RB poolman to anyone. More...
Reviewed on Facebook
Lesley Kitchen
Thanks for coming out this Sunday morning and excellent job done.
Reviewed on Facebook