St Albans, Hertfordshire, hertfordshire
Prestige Performance was established in the early eights as an independent Mercedes Service and Repair Centre now incorporating BMW / Mini / Range Rover / Land Rover / VW / Audi / Skoda / Seat for Service / Repairs and MOT Tests. We cover the whole spectrum on maintaining these prestigious vehicles, in the most cost effective way with the minimum of inconvenience, to keep your vehicle safely and reliably on the road.
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13 customer reviews
D Underwood
Very helpful. Great to speak with people who know what they are talking about, rather than the ‘customer service agents’ used by some of the main dealers.
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michael wheeler
Really good people. Reliable and honest.
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Andie Kis
Great customer service, very professional and kind. I was most thankful for being welcomed as a valuable customer when I took my car for MOT.
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Richard Golland a
Great people with top quality skills
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Yana Pritchard
Very friendly. Always consult before carrying out work needed. Good service
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Videos by Leah
Really great service! I am openly clueless about my car, but they explained it all to me. Not intimidating, just seemed really genuine, they knew their stuff and had the time and care to explain it. And then fixed it right then without even having an appointment. Would definitely recommend them to a friend! More...
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Veronika Elfmarková
Highly recommended garage. First experience with ripped of rare mirror was great. Within an hour, everything fixed and the second one - very helpful. With unknown problem, they were very helpful, patient and gave good advice and suggestions. Will be definitely using their services further. More...
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sandokhan india
Fantastic service
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Leah Webster
Really great service! I am openly clueless about my car, but they explained it all to me. Not intimidating, just seemed really genuine, they knew their stuff and had the time and care to explain it. And then fixed it right then without even having an appointment. Would definitely recommend them to a friend! More...
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raymond dunthorne
I've recently had my annual service (BMW 530i - OLD, 2006 model) and needless to say it cost just north of £1K. However, that did include four new (run flat) tyres.
All taken care of in-house by PP (KwikFit NOT involved).
I had one year of warranty repairs initially and then two years where I persisted with heading off to the dealer (Garston) for out of warranty repairs / servicing.
In year three, I remembered Prestige Performance as I'd taken a Saab I foolishly had bought there once after a dodgy garage in St Albans failed its MOT on something I was sure wasn't an MOT failure (it was the garage that used to be off Watson's Walk. Houses built there now).
I have always found Prestige Performance consistently helpful, courteous, frank and accurate. Great communication, great prices (compared to main dealer) and most helpful throughout. I kicked myself for sticking to bloomin' BMW / Garston for longer than necessary.
Post-the £1K service, the car is like new (four new tyres always help). I feel I have definitely got my money's worth.
Something about some of the negative reviews for PP on here don't ring true. While every garage / retailer / restaurant can have an 'off' day, there's nothing about any of my (several) visits to PP that have a down-side, apart from the bills that go hand-in-hand with 10 year old BMW ownership.
A few people on here seem to resent having to pay AT ALL for great engineers to take care of their vehicle, while a few of the negative reviews read just a little bit too much like local competitor garages trying to pull a fast one.
I fully recommend Prestige Performance. Sensible, honest, frank, excellent LOCAL engineers who will keep your car on the road and in top condition at a great price.
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Jack Kosciukewicz
Very impressive customer service, reasonable prices and immediate repairs.
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Alan Drake
I have used Prestige Performance for a variety cars during the past eight years. I have found Steve and Barry to be courteous and helpful at all times. The standard of work has always been excellent and their charges fair. I recommend Prestige Performance unreservedly. More...
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Anandhi Nagaraj
Having tried several garages before, i decided to try Prestige Performance this time at St. Albans. The reviews i read were very helpful in making this decision. I had a MOT and inspection 2 service for my BMW. Steve, Barry and team were completely professional and did not add any additional costs. they mentioned a few but also said that they could be done at a later date. Staff were not pushy and I could trust the service. wouldn't hesitate to recommend. More...
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