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OPTIC Care Group

Nottingham, Nottinghamshire

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About

We understand every person involved or wanting to become involved in delivering social care services is different, the individual needs and the challenges you each face won’t be the same, meaning you want to achieve individual results and objectives by working in partnership with me.

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Q&As

All of the work I leads to developing quality, sustainable and positive outcomes for individuals who have care and support needs as well as the businesses who provide these services to individuals.

Having worked in Social Care for nearly 20 years, I understand the current challenges faced by providers and people who want to begin delivering these services, as a consequence of a dynamic and changing social care market.

I understand every provider and individual within the Social Care Markers is different, the individual needs and the challenges you each face won’t be the same, meaning you want to achieve individual results and objectives by working in partnership with me.

I always work in partnership with customers, I do not provide one size fits all solution, based upon predetermined views.

We work in partnership with you to understand what you want to achieve and the problems you may be facing, in order to co create solutions that overcome challenges.

Services

We offer you a range of services in relation to required Forms, Guidance & Template Letters

Conduct full reviews of your current forms & template letters
Purchase from a range of comprehensive forms, guidance documents & template letters
Complete packages
One off purchases when you may need only one or two

All documents are numbered for ease of reference to our Policies & Procedures.

All documents provided are personalised, including company details & logos throughout.

All of our forms, guidance & template letters are provided in Word Format for ease of update and amendments.

A range of services in relation to required Policies and Procedures

Conduct full reviews of your current Policies & Procedure
Purchase complete comprehensive Policy & Procedure packages
One off purchases when you may need only one or two

All policies provided are personalised, including company details & logos throughout.

Our full Policy & Procedure package comes with a Matrix evidencing compliance towards each of the KLOE’s.

Each Policy & Procedure references, (where applicable), the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and Care Quality Commission (Registration) Regulations 2009 relating to the policy.

A range of Bespoke forms and services that providers often require, we are also happy to individually price other bespoke documentation dependent upon need.

Develop bespoke, individual policies & procedures for specific areas
Develop bespoke, individual Forms, guidance & template letters for specific areas
Terms & Condition of employment
Terms & Condition of service
Staff Handbook
Service User Guides
Carers Information Pack
Induction Booklets
Completion of Business Continuity Plans
Floor Plans
Fire Safety Folder Documentation

All documents provided are personalised, including company details & logos throughout.

We deliver a range of mandatory and bespoke training, some of the courses we offer include:

Food hygiene
Health and safety awareness
Infection prevention and control
Medication management
Medication Competency Assessment
Moving and assisting People
Moving and handling of objects
Person-centred care
Positive behaviour support and non-restrictive practice
Recording and reporting
Safeguarding adults & children
Plus many more...

We can develop specific, bespoke training courses according to your needs.

A range of training resources can be developed to support in the delivery of mandatory training.
These are cross referenced with the Care Certificate requirements, your own policies & Procedures, Local Authority Contractual Requirements and are designed to be used to sign off competence as well as observed competence once this has been observed by senior staff.

I can support with complexities of registering as a provider, registering locations or registering as a manager.

Helping you prepare and reviewing your registration documentation and identify any elements of your application that requires amendment or improvement prior to submission.

I can also support with on-site visits pre Location Registration to ensure compliance for registration.

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