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North London Heating and Plumbing

Finchley, London

(35)
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About

North London Heating and Plumbing are a family business established for over 20 years covering the North London and surrounding areas. We specialise in 3 main sectors -Plumbing, Central Heating and Bathroom installations. Our team of highly experienced knowledgeable engineers provide all customers with a friendly and efficient service to meet all demands whether it be a small job such as fixing a tap to the larger more intricate job of replacing and fitting a complete new central heating system.

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Reviews (35)

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5/5

35 customer reviews

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10 May 2023

I had a new Cylinder (immersion heater) installed by NLHP after speaking to Barnaby Griffiths. The old one was very old and defective so needed replacing. The new cylinder only heated up to a certain level - hot but not very very hot - but otherwise worked satisfactorily for my needs. But last week - two months after the installation - it began overheating the water to scalding point, but then going cold within about 4 hours of the cylinder being turned off. That means if I heat the water before going to bed at night by morning when I get up the water is cold.
I have emailed the company, I have called them twice and left messages and had no reply from them. Since the cylinder is still under guarantee I don't want to call in another heating engineer. This is really poor after-sales service and an unacceptable lack of communication.
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29 November 2022

Total disaster. I had a Vaillant boiler fitted in July 2022. I was quoted a ten year guarantee. Despite repeated ringing the company and speaking to at least five members of staff including directors and repeated assurances that it had been done it was never registered. From what I have been told and have read I am not the only person whose paperwork has not been completed and has lost out as a result. Cannot be trusted. More...

27 May 2019

North London heating and plumbing carried out a new Vaillant boiler installation for me .I have to say i was very impressed from start to finish. What a fantastic company would highly recommend.Nick was brilliant.
Thanks Alex
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Reviewed on Google Maps

26 May 2019

We needed a Gas Safety Engineer to inspect an issue in our Muswell Hill Victorian era home and called North London H&P. What great service! The receptionist/office manager/dispatcher had an Engineer at our home the next morning. He arrived spot-on the promised time, thoroughly and completely inspected our gas system, identified the issue, made excellent recommendations, and then submitted a written report that same evening. Our Engineer was experienced, careful, fully licensed and certified. I strongly recommend North London Heating and Plumbing. They are an excellent company with great service, and a cadre of skilled and professional engineers. More...

Reviewed on Google Maps

28 April 2019

Just used North London Heating and Plumbing to install a bathroom and have to say they have done a most fantastic job .Clean professional and extremely diligent. I can highly recommend.
Thanks again Sam
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Reviewed on Google Maps

29 March 2019

Absolutely fantastic. I have used this company to repair my boiler, then had them back to revitalize my bathroom - then I used them third time to refit my kitchen. These guys do it all... and do it all very well. Wonderful people. More...

Reviewed on Google Maps

29 March 2019

North London Heating and Plumbing have just completed a fantastic bathroom renovation in Muswell hill. From the initial planning to the works carried out my wife and I couldn't be happier. Ross and Graham were just brilliant.Thanks you all. Vinny More...

Reviewed on Google Maps

29 March 2019

Thank you to North London Heating and Plumbing on your professionalism, craftsmanship, attention to detail and more importantly price when it came to the design and installation of my new bathroom. I am beyond happy. Thank you so much. More...

Reviewed on Google Maps

29 March 2019

A fantastic service from start to finish! No hidden costs and were competitively priced especially with the quality of works carried out. Polite, friendly, respectful and considerate workmen. Thank you More...

Reviewed on Google Maps

29 March 2019

Graham and Ross handled my two bathrooms, leakage in roof, damp behind tiles with the greatest of professionalism. Always on time, always willing to explain the issue and how it would be fixed, very friendly and respectful, tidy and hard working. I can’t give them enough credit and I would recommend them to anyone in a heartbeat. Ray. More...

Reviewed on Google Maps

29 March 2019

We called North London Heating & Plumbing due to having no heating or hot water. Not ideal with a newborn baby!! An engineer attended our property within the hour and quickly diagnosed an electrical issue with our heating system that had been caused by a leak. John quickly made good work of repairing the leak and fixing the electrical problems and getting our heating system fully operational! Very polite, punctual and friendly . . . would 100% recommend! We have now cancelled our cover policy with British Gas and have made North London Heating & Plumbing our primary go to company!! More...

Reviewed on Google Maps

29 March 2019

Fantastic, quick and friendly service from Chris. Will not hesitate to use them again if I experience anymore boiler problems.
Highly recommend!!

Reviewed on Google Maps

27 June 2018

Excellent customer service, work completed quickly and to a high standard. Would recommend and definitely would use again.

Reviewed on Google Maps

5 March 2018

Water pipe in the loft had frozen and burst flooding 3 storeys. Nic came same afternoon, identified and fixed the problem - heating and hot water was back on within the hour. Excellent customer service too calling with updates on ETA throughout the afternoon. Fast, efficient, thorough, professional, friendly and reasonably priced - couldn't ask for more! Would definitely use again and recommend to others. Thanks Nic! More...

Reviewed on Google Maps

3 March 2018

Fantastic service, totally recommend. We had to turn off our boiler due to a burst pipe in the upstairs flat which meant the water had to be turned off and this effected our condenser pipeline. The company who fixed the pipe upstairs was amazing so we called the company to fix our boiler. Nick came 3 hrs earlier than expected and sorted the problem within the 30min call out time. The condenser pipe is too long to defrost so he educated us on to solve the problem ourselves if it happens again. More...

Reviewed on Google Maps

30 January 2018

North London Heating and Plumbing are excellent. They found the problem straight away and even though it was extremely busy (days before Christmas) they found time to fit a whole new heating system into our flat. They worked quickly and efficiently and answered all my questions. They’ve saved us money in the long run and added value to our home. Highly recommended. More...

Reviewed on Google Maps

13 December 2017

I found the guys at North London Plumbing company really helpful and speedy at assisting me when my boiler broke down and I was stuck with no heating or hot water! They gave me a competitive quote and were really quick and efficient at advising the best solution. Nick was quick to complete the job and thorough at explaining how everything worked and the guys that came to fit the access panels also came quickly and worked very efficiently - I would definitely highly recommend them!

Thanks guys :)
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Reviewed on Google Maps

4 December 2017

I have had a lot of difficulty with plumbers for my flat over the years but I knew I could trust NLHP as soon as they completed their first job for me a while back. They tell you what needs to be done in plain language and don't quote you for unnecessary work. I used them again in November 2017 for a complete overhaul of my heating system. I was impressed with the fact that they were prepared to work in difficult conditions in a flat with a problematic communal boiler inlet. Upon inspection, I'm 100% satisfied with the standard of the parts used, the quality of workmanship, and the clean and tidy state my flat was left in. I would not hesitate to use these guys again. More...

Reviewed on Google Maps

4 December 2017

My boiler packed in on Thursday night - spoke to Chris who arranged for Nick to come round as soon as possible. I decided to go for a combi boiler as it was much more cost efficient. Nick came back on the Monday when I was able to get time off work and did such a professional job all in one day I now had a brand new boiler at a great price and I am made up as I will save money in the long run. Nick and everyone at the company were very friendly throughout and I’ve not got a bad word to say about them. Don’t bother looking elsewhere. More...

Reviewed on Google Maps

3 December 2017

I’ve just had my old boiler replaced for a lovely new combi along with the removal of old water tanks and the replacement of two radiators. Have to say the level of customer service delivered by the engineers who came to my property was exceptional, they took time to listen to my requests and where possible adhered to them perfectly! They were efficient with their time, completing the whole job in just one day. They were also very conscientious and tidied up all the mess and removed it off site too. Really recommend this company and will definitely use them again moving forward. More...

Reviewed on Google Maps

28 November 2017

North London Heating & Plumbing recently fitted a new bathroom for me. They clearly discussed all the options and prices and kept me well informed throughout the job. Ross and Graham were very polite and friendly and always left things clean and tidy after each day. They did a brilliant job and I am really pleased with my new bathroom. I would thoroughly recommend them. More...

Reviewed on Google Maps

27 November 2017

Had a boiler put in by these guys - cannot fault the service - left it clean and tidy and did an excellent & professional job all round.
Would highly recommend and will definitely have them back to sort out my bathroom!
Very happy customer
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Reviewed on Google Maps

26 November 2017

Fantastic used this company to replace a boiler for me fast friendly and very competitively priced they even left the house cleaner than my weekly cleaners!
Would highly recommend to anyone without hesitation
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Reviewed on Google Maps

28 August 2017

absolute super stars, quick efficient and unbelievably tidy, nic came out and advised us of all scenaros and we opted to have a new heating system fitted, the work was second to none and we are so happy. thankyou NORTH LONDON HEATING AND PLUMBING More...

Reviewed on Google Maps

28 August 2017

Competitive pricing, excellent quality of work and customer service. Had a leak which was promptly resolved, also was first choice for the overhaul of my central heating system. Recommend John to any one

Reviewed on Google Maps

24 August 2017

Had a phone call from my tenants who had no hot water or heating, I contacted North London Heating and Plumbing who promptly visited my property and John stayed late to ensure all the issues were resolved and everything was working again. very pleased with the service I received, I would highly recommend them and will definitely use them again in the future!!! More...

Reviewed on Google Maps

24 August 2017

I called NLHP when my boiler broke down and they came over the same day. Service from Barnaby and the team has been excellent. Professional, thorough and efficient from the start. We're very happy with the boiler and the aftercare was great too! Highly recommended! More...

Reviewed on Google Maps

23 August 2017

Exceptional service especially from John found the leak in good time and have had no issues since.
Would recommend to everyone.

Reviewed on Google Maps

5 February 2017

I have had my bathroom installed by North London Heating and plumbing. From the start they were clean tidy and highly professional the finish is fantastic can't fault them would recommend them to anyone!
Thanks Dave and Barny.

Reviewed on Google Maps

4 February 2017

Right from the start this company was a pleasure to do business with.
We had to replace our boiler. The company were fast reliable and efficient. I would highly recommend them. Ask for Joe, the gas engineer, who was friendly and definitely new what he was doing. A very conscientious and knowledgeable worker. I would not hesitate in using them again. More...

Reviewed on Google Maps

21 December 2016

Perfect, all I can say. New boiler works great, radiators made a funny noise before and now that's gone too. I'm just so happy with the service and the quality of work! Thank you Barny!

Reviewed on Google Maps

13 December 2016

Fantastic job. I have just had a boiler and new shower fitted and I am absolutely thrilled with the results. The quality is excellent for such good value and the work done was very fast and efficient. Finally the flat is nice and warm again for christmas. Thank you NORTH LONDON HEATING AND PLUMBING More...

Reviewed on Google Maps

12 December 2016

A great trust worthy company! Barney and David came to see me about my installation, they were very polite and clear about everything. The installer arrived on time, was clean and tidy and provided a very professional service. When he was finished i was shown all my new controls and i was very satisfied with the work North London Heating and Plumbing provided. I will 100% be recommending them to my friends and family. More...

Reviewed on Google Maps

11 December 2016

From first visit to job completion felt very happy with all works. Great bunch of people to deal with spoke to office who sent out engineer went through all the possible options. Went for new boiler and controls. Joe sorted out all the pipework and explained everything as the job was going along. Would recommend More...

Reviewed on Google Maps

1 December 2016

I have just had my boiler replaced by North London Heating & Plumbing, and I can say that I am extremely happy with the excellent customer service that the engineer provided. Not only did he explain the entire process stage by stage of the install, but he also took care to keep the surrounding area of the boiler to minimal disturbance and even cleaned up after himself.
We now have a lovely warm house and perfectly hot running water, just in time for the bitter cold outside.
Thank you once again, I shall definitely be recommending you to my friends and family. Keep up the good work.
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Reviewed on Google Maps

Q&As

We enjoy the diversity the most. No two jobs are the same, each day is different. We get the most satisfaction from completing works carried out and over exceeding customer expectation.

Both the partners who own the business started out working for other people and felt that they were not providing the right care to their customers or staff. So a little over 20 years ago we set up North London Heating and Plumbing and ensured that we had good work ethics from the very beginning. Our values build the strong foundation to how we have become so successful today. These include Honesty, reliability, efficiency, knowledge and for the team to provide the best possible service we can every time.

We believe we are very unique in todays workplace. We pride ourselves in being a family business that looks after its customers and provides the best service we possibly can at all times. Whether this be a small job that requires us being somewhere on a specific time so as not to effect the customers daily routine or if it is a large scale job of a bathroom refurbishment or full replacement of central heating system where from the start the advice on the best product for the customer, the design to suit the property, the tidiness and efficiency of the engineers on the job and the timescale we take to complete all are of equal importance. We are a company that cares. Our accolades prove this in recently becoming an accredited 'Which Trusted Trader'.