Nelson Cole Design

Nelson Cole Design

Nelson Cole Design  locationGreat Baddow, Essex

(3 Reviews)
Nelson Cole Design  Reviews

Nelson Cole Design Reviews

Review of Nelson Cole Design  by Lak
1 26/08/2018 Lak

I have hired Noeleen for design my extension. She was supposed to get the drawing to council in one month however it took three months for her to submit.It was approved however she missed to include roof light.I thought i would never have to hire her but i thought we could reconcile and of course she done the drawing.she made a minor application.I paid 235 her charge and she asked me to pay 234 council charge.As it wasn't appreared on the website I rang her.she didn't pickup but rang back later.she said she is on holiday but said she has submitted if i want to find out why it's not online I have to ring council.I rang council they said there was a delayed on their side but working to put it on line today.They said council charge is £34.I texted Noeleen asking refund and receipts.she hasn't replied. She hasn't replied any of messages of me about my receipts .I rang her again she said me F ** off.She was very rude when asking questions about the application specially when I ask why the application is not online.She always discourage me to do the extension as with three kids it'll be hard when she should realised i hired her to help me through the process.She never apologised for I had to spend for minor amendment application because she hasn't done her job properly in the first place.She hasn't mentioned about why she lied me about council charges.She had enough time to text me and say the application cost is less than she thought so she would refund the money. She hasn't explained me about building control process.With out discussing she has decided the extension has to build in building notice.I wouldn't recommend her as a competent on her work or good working professional.She is going on about telling me f*** off in a group not explaining how she actually serving customers who she get paid .

Review of Nelson Cole Design  by james nc
5 08/06/2018 james nc

Great Service, great extension, very happy to recommend

Review of Nelson Cole Design  by Jon Wade
5 10/03/2018 Jon Wade

Noeleen provided some excellent help with my single storey rear extension, giving ideas on roof design, use of roof truss manufacturers to simplify the building process and managing building control. Nelson-Cole Design are very approachable, and provide a friendly and professional service. Happy to recommend to anybody looking for an architect to design an extension, or somebody to do building regulation drawings for their project.

Nelson Cole Design

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