Mountgrange Heritage

My husband and I worked with Mountgrange Heritage on and off over a couple of years searching for a suitable central London apartment. They worked hard and were able to meet our requirements and showed understanding and initiative which helped us find a place we are very happy with as our new London home. Our particular thanks go to Gillian Pushkarna. More...

Reviewed on Google Maps

Hands down the best experience dealing with a real estate agency. Highly recommend working with Gillian and her colleagues!

Reviewed on Google Maps

Gillian was always professional in her conduct and helped both parties to come to an agreement. As a buyer I was happily surprised to see her take the extra step to not only mediate the negotiations but she also continued to offer her help after the deal was done. She was honest and answered questioned truthfully and what she didn’t know, she found out. I highly recommend Gillian for any future sales or purchases! More...

Reviewed on Google Maps

I was a tenant of a flat that was being sold. Gillian was great at communicating and worked with my schedule.

Reviewed on Google Maps

Great team to liaise with. Their fast and polite communication means that Mountgrange is a company who we have done business with for a while and hope to continue to do so in the future. - Popup 4G

Reviewed on Google Maps

Great team to liaise with. Their fast and polite communication means that Mountgrange is a company who we have done business with for a while and hope to continue to do so in the future. - Popup 4G

Reviewed on Google Maps

Great team to liaise with. Their fast and polite communication means that Mountgrange is a company who we have done business with for a while and hope to continue to do so in the future. - Popup 4G

Reviewed on Google Maps

Sophie Voisey has been great. In all of our interactions she responds quickly and is always very helpful. When there is a problem at our flat I feel confident that I have Sophie to help fix the situation as I know she will immediately start working to remedy the situation.

Reviewed on Google Maps

Stay away, they just want to take your money. Very unprofessiona.

Reviewed on Google Maps

The worst agents I have come across and the bar is pretty low in London. They don't care about tenants at all. Took me months before I got any meaningful response from them but when they need something they rang me 3 times a day.

Reviewed on Google Maps

Stay away, these people have no decency. They just want to take your money.

Reviewed on Google Maps

5 stars for Tom French who helped me navigate a difficult landlord

Reviewed on Google Maps

I am very satisfied with property management service. Very good and prompt. Veronica Wells has always provided excellent advice followed by perfect execution.

Reviewed on Google Maps

Very good to have Tom French as on-site trouble shooter .... the fact that he is himself a Landlord means that he totally gets it. And for me it gives me that sense of security that stuff won't be left hanging and I can get on with my life without fretting ... well, without fretting too much ! That is a huge freedom for me - and not available from all Letting Agents - just saying ! Keep it up Mountgrange and all your team. More...

Reviewed on Google Maps

I had a brilliant experience with Mountgrange Heritage, particularly with the help of Chiara. She was incredibly reliable and friendly throughout the process of finding a flat. Her professionalism ensured that everything was handled smoothly and efficiently. Thanks to Mountgrange Heritage, I found a flat in a superb location. Would recommend to anyone seeking property rental assistance! More...

Reviewed on Google Maps

Very happy with the agency, especially our agent Tom. Very attentive, prompt and keen. Thank you for always being most helpful!

Reviewed on Google Maps

Sophie at Mountgrange Heritage has been absolutely lovely and helpful to deal with at every step. Would warmly recommend.

Reviewed on Google Maps

I deal with Chanel Rapalini at Mountgrange. Chanel is excellent, she really knows the area and is very efficient and easy to work with above. Above all she is extremely patient when I am indecisive! In short, Chanel is a great agent. More...

Reviewed on Google Maps

Although market conditions for our sale had been difficult, the team at Mountgrange have been very efficient and communication has been excellent throughout, so thanks to Emma, Gillian and the team, also Veronica on the Lettings side which has been run very smoothly for many years.

Reviewed on Google Maps

Gillian Pashkarna was the Real Estate agent who sold our Kensington flat. Gillian is an amazing communicator, respectful, compassionate, selfless and a determined salesperson. There were difficult aspects to our sale but she not only guided us through them but helped us by managing certain aspects for us. We are indebted to Gillian and we feel the sale would have gone through with out her help. We take great pleasure in recommending Gillian as an amazing sales person, a compassionate human being, who worked tirelessly to bring about a sale. We wish Gillian best wishes for an amazing future. Kind regards Cherie and Geoff More...

Reviewed on Google Maps

Veronica Wells has been managing my small flat for a number of years and yes even on small flats problems crop up. All sorted out without much fuss for me. Very helpful when you live miles away. Thank you so much. More...

Reviewed on Google Maps

We have been working with Tom French for nearly a year and have had a great experience! Tom is professional, kind, responsive, and thoughtful. We are very thankful for his support and look forward to continuing to work with him! More...

Reviewed on Google Maps

I have had the pleasure of working with Tom French from the Mountgrange group who has been very attentive, responsive, and extremely professional. I had a slight issue at my property and he quickly responded, escalated it, and managed to push to get it fixed within hours! Highly recommend! More...

Reviewed on Google Maps

Bethany was very efficient to offer us an excellent option and was fast and professional. Thanks Bethany. Great experience with u.

Reviewed on Google Maps

Mountgrange Heritage have recently completed the sale of my property and I'm extremely happy with the service provided by the Kensington team (particularly Emma and Gillian). The property was listed with other agencies which allowed me to compare the performance of Mountgrange against two well recognized high street names. Mountgrange without doubt delivered more pre-qualified propspective buyers compared to the others who had some irregular viewings of sometimes inappropriate clients (i.e. looking for a house and shown a 2 bedroom flat, or who needed to sell first and who hadn't even begun the first most basic step of that process and yet made an offer wasting my time). I am aware that Mountgrange turned down clients wanting to view as they didn't meet criteria re funds, proven legimate source of funds etc. Indeed, Mountgrange actively turned away one propspective buyer - and lost their potential commission - and handed them to another Agent as they didn't meet their rigouous standards. It's hard to find morals in the real estate business but they shone in these tests. The team were very informed and friendly, and always open for you to pop in for a chat regarding progress. In the other agencies, i felt it was a numbers game to secure a listing, but then there wasn't as much follow-up as they had too many properties to focus on. It's no surprise to learn that Mountgrange have consistently sold almost every property that came up for sale in my building over the past decade. Highly recommended. More...

Reviewed on Google Maps

The agency's service during the lease is super good, Tom (the property manager) is always up to date and super efficient with tenant requests that can sometimes be very specific. Thank you

Reviewed on Google Maps

Reviewed on Google Maps

Great service, attentive and caring staff. I would recommend!

Reviewed on Google Maps

Excellent agency which provides top quality service. Would definitely recommend to anyone who is looking to rent/buy in the Kensington/Chelsea/Notting Hill area.

Reviewed on Google Maps

Tom from the property management team has been wonderful to work with. Very proactive and always happy to help! Strongly recommended

Reviewed on Google Maps

I strongly recommend the senior associate Chanel Rapallini, serious, proactive and always available to talk and help.

Reviewed on Google Maps

We have recently dealt with Tim and his team in selling our late aunts home. None of us live nearby and relied on Tim heavily. We cant thank him enough for all the assistance and negotiating he did for us, going the extra mile when we needed either his guidance or things to be checked at the home both inside and outside and making what could have been a very stressful process into one that wasnt. We would not hesitate in recommending Tim and Mountgrange Heritage. With thanks Sue H More...

Reviewed on Google Maps

Tim at Mountgrange Heritage has been a great agent to work with, efficient and helpful. All in all a very pleasant experience. Would highly recommend!

Reviewed on Google Maps

Gillian has been an absolute pleasure to work with and i cannot recommend enough! As a London buyers agent representing clients buying property from around the world the relationships with agents are imperative. Gillian is responsive, hard working and commercial thinking and if it wasn't for her tenacity we would not have got in to an off market property and negotiated a price everyone was happy with. Thank you, happy clients all around! More...

Reviewed on Google Maps

Henry has been excellent - with the required patience of getting the job done and very competent and committed at all time. Proper expert for short let West London. Thank you More...

Reviewed on Google Maps

We have dealt with Mountgrange Heritage for a number of years and have always found them to be professional. They have always found us good tenants for our property and I wouldn't hesitate to recommend them to anyone with a property to let.

Reviewed on Google Maps

Chanel has been absolutely amazing to work with. Throughout the process Chanel went out of her way to plan, structure and facilitate viewings and finding properties that fit the brief. Can strongly advice to work with Chanel and her team. More...

Reviewed on Google Maps

Chanel is the best agent we have had the pleasure to interact with across many different agencies, by far!

Reviewed on Google Maps

Grateful for the effort, professionalism and resources of Bethany Brown. She was responsive and thorough!

Reviewed on Google Maps

I recently had the pleasure of meeting Chanel from Mount Grange Heritage estate agency, and I have to say, she was excellent! Chanel was super organised and took the time to show us around several properties, including organising six property visits in one morning. She was extremely knowledgeable about the area and the properties we visited, answering all of our questions and providing valuable insights along the way. Chanel's professionalism and dedication to her work were evident from the start, and she went above and beyond to ensure that we had a great experience. Her attention to detail and customer service skills were exceptional, and she made the entire process of finding a new home seamless and stress-free. I would highly recommend Chanel and Mount Grange Heritage estate agency to anyone looking for a reliable and efficient estate agent. Thank you, Chanel, for your outstanding service! More...

Reviewed on Google Maps

Emma and her colleagues are professional, committed, responsive and deeply knowledgeable. Highly recommended!

Reviewed on Google Maps

I have worked with MGH for over 15 years both sales and lettings and find them honest, professional, knoweledgable and highly personable. I would continue to use them for both sales and lettings. More...

Reviewed on Google Maps

Gillian Pushkarna helped me find my flat after a very long search! She understands her client's needs, is efficient, honest, straightforward and experienced. I would definitely recommend her to all my friends. More...

Reviewed on Google Maps

A very efficient service, Mount Grange Heritage were really wonderful. I felt so supported and reassured through this whole process, which can be very stressful. As I don't live the property I was selling, there was alway someone at Mount Grange Heritage happy to visit the property and help. More...

Reviewed on Google Maps

I highly recommend using Mountgrange Heritage. We had help from Dominic Waddington, he was very professional and made the process seamless.

Reviewed on Google Maps