The survey report came back just one day after the survey itself was done. I really appreciated that the Surveyor (Stephen Szczur) called me to clarify some of the issues. This was very reassuring for a first time buyer!Would highly recommend! More...
Efficient. Plus friendly people and really helpful with enquiries
I rang to book my survey on Tuesday and the survey was conducted on the Wednesday and the report sent to me on Monday. Fast efficient service. Friendly and helpful phone manner and all for a good price, would definitely use again. Thanks for your help! More...
Great experience and very professional
great speedy service
Concise,detailed,good communication.all you could ask for.
Came within time slot. Completed in timely manner.
From booking to the valuation itself and the report I highly recommend Miller Metcalfe Surveyors Ltd. They kept me informed every step of the way and answered all my queries. Gary Palmer (RICS) certified the surveyor was a fantastic professional, thorough and very knowledgeable. I had my report mailed very quickly - within days straight after the visit. Excellent all round!Definitely use especially if you are wanting a valuation on a new build property. More...
Fast, polite and thorough.
Miller Metcalfe Surveyors promptly provided a surveyor who shortly after his inspectio not only gave me a comprehensive verbal report but also followed it up with a written report that was in language that was easy to understand
Mr W Smith
Fair price.Fast service.Quick verbal feedback. Quick postage of survey pack.
Great service home buyers report delivered via email within 1 working day . Easy to understand , great communication . Couldn't fault the service
They were very quick to get the report back to me, staff in the office were all very helpful and pleasant. Would definitely recommend!
Very good, clearly written report, emailed the next working day, highlighting the issues and suggesting the remedial work and timetable for completion. The surveyor also rang the next working day to discuss the report and answered all my questions clearly. More...
Surveyor arranged our survey quickly and gave a prompt report of their finding. Would recommend.
Excellent service and extremely helpful in making the next steps to our purchase
The team at Miller Metcalfe have been fab. Karen and Shakira are the two we dealt with mainly and they were both so friendly and informative. They kept us in the loop throughout the whole process and made everything run as smooth as it could have. 10/10 for customer service and honesty, I’d definitely use them again. Thanks guys! More...
What a great experience. From my initial contact I have been dealt with promptly and professionally and consistently kept up to date by the surveyor Simon, who was absolutely lovely and explained things to me in plain English! As a nervous first time buyer I felt really reassured by him and I wouldn't hesitate to recommend this service to anyone. More...
Mr John Oakes
Tim completed the survey on the house we are buying on the 17th September phoned me the same day to update and provided the written report the following day. Great service would definitely recommend More...
We are very happy with Imran's work.Thank you!
A very stress free process, pay the money fill in the details the get the report within a week from start to finish.
The surveyor called before giving me the report to discuss and give me the opportunity to ask questions. The report was written very quickly yet still adhered to a high level of quality. One of the cheaper surveys I found yet they still met all of my additional requests (to check garage, roof & loft). Highly reccomended! More...
The team at Miller Metcalfe did exactly what they promised, namely get viewings from people on their database whose personal requirements matched our property. The photo's were great and generated interest from the start online and from the office. The house sold in a matter of days and our experience so far has been great. Carol negotiated our sale and, as it happens, our purchase, always honest in her approach and clear on expectations. More...
Very efficient and professional service. Surveyor telephoned and went through all areas of concern regarding the property. Report comprehensive. Delighted with service provided and would recommend. More...
Nothing was 'too much trouble' or meet with difficulty.
Very quick and efficient
1, Forest View Rd, Manor Park, London E12 5HT - via- Foxton, Pond Approach, Holmer, Bucks HP15 6SZ
Speedy, efficient, friendly.
The booking of the homebuyers report was swift and easy and I recieved the report just a few days after the inspection. The report is easy to read and understand. Can't fault the service in anyway and would definitly recommend Miller Metcalfe. More...
Completely satisfied with Miller Metcalfe Surveyors. The survey report is detailed and comprehensive. They were quick to deliver the service and extremely efficient. As I had the result within days there were no phone calls to chase them up. Thank youS Horne More...
Very quick response & surveyor called us to discuss report. Having photos included in report was very helpful although the quality was not great. Would definitely recommend.
An excellent service. I was given a clear outline of what the surveyor would be able to do and when the report would be available. The colour coding of the key points made the report easy to understand and help when making judgements about such a major purchase. More...
My wife and I recently used Miller Metcalfe to carry out a Building Survey on a property we were considering buying in the Worcester area.The Survey was arranged very quickly and we were really impressed at the speed of feedback (initial phone conversation immediately after the survey with the full report being Emailed two days later, and further phone conversations with the Surveyor on issues arising from his report).The Survey Report was both detailed and very easy to understand. Our thanks to the Surveyor and we have no hesitation in recommending Miller Metcalfe to anyone who needs a Building Survey carried out. More...
Molly Jo Voisey
We went through Miller Metcalfe - Branch for our recent rental - we were really well supported throughout the process, Emma checked in with any updates and helped us through the whole process. Can’t thank her enough for all the help! More...
Fast reliable service from the whole survey team. It’s a shame the Surveyor couldn’t get into more areas of the house but that was the owners fault for having too much furniture etc. He tried though!! Thanks
Fantastic. Originally wanted to go for the most expensive but the lady I made the booking with looked at the details of the property online and said based upon its condition we did not need to spend all that money on the structural, so she recommended the home buyers (Cheaper). Very honest of her. The survey came through by email and in the post. It was complete with photos, of the internal damp, basement, loft eves, garden, grade ii listed path (just in case we need to maintain it. All very useful. The surveyor also made himself available for me to call and discuss some of the recommendations he had made. He said there was nothing that would have stopped him from buyer the house which was very reassuring. Really good service. Would highly recommend More...
Great service and great report. Efficient, timely and great communication. Would highly recommend.
Very comprehensive report & a pleasure to deal with. Highly recommended.
Thank you so much to Emma for all of her help with our application for our new house so far.. very helpful and any questions we have she’s more than happy to help and get back to us very quickly.
Really helpful and fast efficient service from start to finish
Sold my property with Miller Metcalfe in Westhoughton, great service, excellent communications. I haven't sold a house for many years so it really helped having Nicola and Katie on hand to deal with everything for me, from the valuation up to handing my keys the process was stress free. Couldn't recommend them anymore. Thank you More...
Recently completed on a house with the bolton branch,excellent team especially Carmen who kept me informed throughout the sale Highly recommend 5 star
Moving at best is a stressful experience, I've dealt with a lot of agents in my time and I can honestly say Miller Metcalfe were on point. They made it really easy for us. We couldn't fault anyone and we were kept up to date - Complete professionals - wouldn't hesitate to recommend to family and friends. More...
A fantastic experience with Miller Metcalfe Bolton who ensured everything ran smoothly from start to finish. Kelly and the team were friendly, helpful and always more than happy to answer any of my questions.
A fabulous estate agency, staff were helpful, friendly and efficient especially Kelly who made the process as smooth as possible and most importantly stress free. Very knowledgable about the local area and got me a buyer in record time!! Can’t thank you all enough. More...
Don’t usually write reviews but what an amazing stress free process I had with Miller Metcalfe Westhoughton. Could not recommend them enough, all lovely friendly staff!!
Very quick service. Easy to read report.
Very good service all round. Would recommend.
I recently opted for a Homebuyers report from Miller Metcalfe Surveyors. I was SO impressed with how thorough the report was. It took me ages to read it so must have taken a long time to write it. The report was easy to understand and due to the report I am in the process of negotiating a reduction on the price of the house I am buying. Thank you to Mr Shajid Patel for the in depth report. I will highly recommend your service to any homebuyer. More...
Recently used Miller and Metcalfe for a survey on our first home. We chose the home buyers report. The service we received from Steph over the phone was fantastic. We managed to get an appointment the following day. The surveyor was brilliant. The survey was completed and I got a phone call the same day to give verbal feedback and then received the report within two days. I would recommend Miller and Metcalfe to anybody buying their first home as you will be well looked after. Thanks for everything! More...
- Competitive price- Easy to arrange- Good customer service- Valuation was carried out within a week- The surveyor called to explain key findings- HomeBuyer Report was produced a few days laterWouldn't hesitate to recommend.
Good value service, covered the salient points
Swift, prompt and professional service from start to finish
Easy to arrange a Homebuyers survey, was done within two days and report provided after five days (including weekend). Provision of basic Homebuyers survey as per RICS standard.
Easy to deal with. Provided a quality service at a competitive price. Would recommend:)
After being given bad advice by my mortgage broker and estate agent I rang up Miller Metcalfe for help. The woman who answered the phone was extremely knowledgeable and polite, and talked me through all my questions without making me feel stupid. Her advice has been invaluable and led me to booking a surveyor from you. I later emailed the booking team who were very helpful and even co-ordinated directly with my estate agent to get access to the property. When the surveyor completed the report he phoned me to talk me through it, and I found after sales and the report itself thorough and helpful.I can't recommend them highly enough. Thank you Miller Metcalfe. More...
Survey was completed the day after i booked it and the report was emailed me a week later. Report was spot on and very detailed. Can't fault Miller Metcalfe enough. Highly reccommend More...
Kelly and her team at Miller Metcalfe Horwich have been excellent in helping me navigate the first time buying process. They are efficient, honest and quick to get back to you with any updates or queries. It’s clear that the team are really great at what they do, and they’re always looking to progress things wherever they can. As a buyer or a vendor this is really important in an Estate Agent. I would highly recommend. Thank you everyone. More...
Once they carried out the survey they were quick in sending it to us through email and it was a thorough report.Would recommend.
Great experience would use again. Surveyors report was thorough and easy to understand. Overall a very efficient service. Thank you guys!
Excellent service quick response I would definitely recommend
Super duper quick and good communication.
Excellent product and efficient service
Excellent job yet thought the £10 for a printed copy was a bit steep.
Excellent service. Highly recommended
Very professional. Contacted with me just after a few minutes I sent my online request. Also the property check was booked just in a few next days and the report was sent to me in 3 working days! Brilliant service and good price! Well recommended! More...
Mr P Harvey Makinson
Quick response time and thorough report backed up by a verbal conversation
I sold and purchased through Miller Metcalf, the whole experience was stress free and ran very smoothly all thanks to the MM ladies. They provided me with constant proactive updates on absolutely everything and were even really kind with answering my silly questions. MM were very professional throughout and gave me the peace of mind that was needed every step of the way. I would highly recommend MM to anyone looking to sell or purchase a home as they clearly know what they are doing :) More...
Survey done soon after request. Good feedback and report sent in good time
A massive thank you to Emma, Nadine and the team at Miller Metcalfe and Simple Life Homes. They went above and beyond to ensure that we were able to be in our property before our designated moving in date. Each person we spoke to along the way was so understanding and friendly, which resulted in a really smooth process. They kept us up to date with every little step and ensured we knew how the application was going processing. Every step was completed thoroughly yet as quick as possible. Genuinely don’t think any other estate agents would have been so understanding and do anything possible to ensure we were able to move in to the property as early as possible. Move in day was so simple and everything was prepared before our appointment. All paperwork was completed digitally and therefore not a long-winded process. Thank you so much. Hannah and Jake More...
Miss Emma-Louise Connor
I contacted Miller Metcalfe Surveyors on recommendation from my Estate Agent. From the initial contact with Paul at Miller Metcalfe I knew these were the surveyors I was going to use. They were professional, polite and all the information and follow ups they gave me were great and informative without being 'pushy'. From speaking to a lady on the phone they advised me of the best kind of survey for my new home and actually saved me money doing this! The information about the survey was great and from initial booking the survey was carried out in a very fast turnaround.Following the survey Tim the surveyor rang me the very same day to give me a brief outline of what was found on his visit. This was invaluable information and set my mind at ease. The survey was delivered via email a few days later and was very detailed, information and very easy to understand. All in all a fantastic service and certainly helped put my mind at ease about my new home. I'm so glad I came across Miller Metcalfe Surveyors and would certainly recommend them to anyone! More...
Professional and friendly staff, and managed to sell my house in one week! Very happy!
Good pricing, good service! The homebuyer's report completed for us was very thorough with good detail and was completed and returned to us promptly. While we had some concerns with areas of investigation that were highlighted as a '3' in red - many of these areas are where the survey had not covered at great lengths and, therefore, had recommendations to seek further specialist advice as appropriate. More...
Fantastic service end to end. Can’t thank you enough!
The valuer, Mr Tag, arrived promptly and explained in a professional manner what he needed to do. He was precise and quick. The report was sent in seven days and reflected a fair price. I would highly recommend Miller Metcalfe Surveyors. More...
Excellent service from Miller Metcalfe, they were able to carry out our survey in good time, their quote was the most competitive by quite some distance and the Homebuyers report was thorough, well written and detailed. The surveyor called me immediately after the survey to discuss his findings and was knowledgeable and professional and had clearly researched the area and the property, we also received feedback from the vendor that he was pleasant to deal with during the survey itself.Would highly recommend. Thanks! More...
Mr Richard Fisk
Responded to our request promptly and report received following day answering all our questions
I was very impressed with the service from start to finish. Great communication and great that the surveyor himself contacts you to discuss the survey. I have no hesitation in recommending this company. Thank you for all your help. More...
As first time buyers, we found the process really easy. The booking was made the week that we asked for. We also appreciated the surveyor call after he finished the survey providing his feedback.The customer service is really good. The report was very detailed. We had a couple of questions and they came back to us very quick and with very clear answers. More...
The home buyers report helped me to reduce the asking price on a property i am purchasing. Without this report i would have overpaid on the property. Really detailed and thorough
The whole process of booking the survey in and getting the report back was extremely straightforward and well communicated. I'm deducting a star as we had requested that the surveyor call us to run through the survey (a service that is provided if specifically requested) but unfortunately this never happened. Other than that, I thought it was a very easy process and would definitely use their services again in the future. More...
Fast Booking, Friendly service, clear survey, cheapest on price (after some negotiation) and updated me on the day of the survey!As a first time buyer, not really sure what else you'd want from a surveyor! More...
The cheapest RISC surveyor around, they were prompt and the assesment was completed within a few days. The survey was extensive and would recommend to anyoy.
We were very happy with the overall service with Miller Metcalfe.
Great honest survey
Was very pleased the the quick response and even got a call from the surveyor the same day who explained the faults then sent out a detailed report would recommend this service .
I was very impressed as the surveyor telephoned me after he had completed the survey. He ran through what he had done and the results. Very friendly, very professional. I was very impressed and would definitely use Miller Metcalfe Surveyors again. More...
Great customer service.
Mr Jamie Gray
Fantastic service. Highly recommend. Significant detail with a fast response time.
Quick simple process. Survey was booked for the next day. Received the full survey the day after. Highly recommend.
I was contacted by them after making enquiries about a house survey, they were extremely knowledgeable and explained which survey would be best (and it wasn't the expensive one), I opted for it to be emailed to me, I was given a cutesy call as well as my email Well done to you would definitely use and recommended again
Very quick - highly professional
Very good service and fair price
Speedy and efficient serice
Great service, we received an in-depth Home Buyers Report. I had a couple of queries regarding the report and the surveyor rang to discuss them with me. Highly recommend.
I had used another local estate agent that just completely messed me around and potential purchasers. After several failures I disposed of their services and went with Miller Metcalfe’s Farnworth branch who promised to have the house sold within a few days. They did what they promised with the sale completing within 9 weeks no messing about and updated through the process. I would like to say a big thank you to the sales team at Farnworth More...
excellent process throughout. Good price, thorough buildings survey. Geoff was extremely helpful explaining things over the phone. Have used twice in 2 months now.
Miller Metcalfe Surveyors were brilliant when arranging a survey for our new purchase, the customer service was amazing and the service was very quick and efficient and thorough on inspection with the home buyers survey. We will definitely be using the company again. Reasonable prices too, definitely good value for money for the service provided. Thank you! More...
Good, detailed report delivered on time. Pictures which were included were a good addition. Happy to recommend to others.Regards,Bill
Quick and reliable service.
Recently took a rental property and dealt with Amy and Gaynor from the Bolton branch and they have been fantastic. Nothing was too much trouble and service with a smile from start to finish. Professionalism at its best! Thanks guys. More...
Totally 100% impressed with this company!!!Especially Rob It’s a YES from me 5 STAR
Service received excellent from the start.
Miss Claire Lewis
Brilliant service from start to finish, attentive and helpful. Fast scheduling of my survey, very pleased.
The survey was done within a few days of booking and payment. Receiving the report on the other hand took a little longer. No fault of their own, it just went into my spam without me knowing it was in there. I went for the homebuyers report and this was carried out by Simon. Extremely helpful and highlighted a lot of problems that wouldn’t have been thought about by a FTB. The only reason I gave 4 stars and not 5 is because when trying to track down the report after 8 days I had to keep ringing them to find out what was happening. Eventually it was found in my spam folder under the name of phoebe. I would definitely recommend to a friend and I would use again in the future. More...
Very quick and honest service. The surveyor gave me a call to discuss issues with the house which was very useful. Was not cheapest but price was very reasonable and you get what you pay for. Would certainly be using Millar Metcalfe again. More...
Easy to contact and sign up and very quick replies to queries
We found Miller Metcalfe Surveyors through reallymoving.com and from start to finish had excellent service at an extremely reasonable price! Once the survey had been carried out, the surveyor contacted me to discuss his findings - this was even done out of hours when they could not contact me during the day, due to work, which I thought was particularly outstanding service! Would happily recommend and deal with again! More...
Brilliant service from Miller Metcalfe Westhoughton. From my initial contact they came out to value my house after office hours and gave me confidence that they could sell it quickly. The house sold in the same week for the full asking price and since then they have kept me updated throughout the whole process, nothing has been too much trouble. Would definitely recommend to anyone wanting a helpful, pleasant & professional service. Thank you! More...
We moved to Miller Metcalfe in Westhoughton after having our property with another agent for over a year, with no offers made despite reducing in price.Within a week under Miller Metcalfe, the property had sold. They were fantastic at keeping us updated and chasing through completion. Couldn't recommend them enough! More...
Fair price, thorough report delivered in timely manner
Very efficient the surveyor rang us on the day he did the survey and told us about the issue he had found and the report was ready the next day to download and the hard copy arrived 2 days later which allowed us to move on quickly with our move. Excellent service
I was really impressed. They were very good value for money and appointed a local surveyor who did a very thorough report. He called me straight after the survey to highlight key issues that I needed to be aware of and the written report followed a week later. I would definitely use them again. More...
Easy to do online was phoned back quickly and was informed after the survey by telephone. Competitive price had 3 quotes and they were the cheapest. Would recommend .
Quick and easy to arrange a home buyers survey, report was compiled fairly quickly. Just what I needed
MM offered to survey the house ten days earlier than anyone else - and kept their promise. The Seller testified to the rigor with which Mr Russell carried out the survey. He sent his report the same day, and gave us his informal views that evening. Both the report and his verbal comments were clear, concise and fully intelligible. More...
Mrs E Adam-Graves
The lady i spoke to for the appointment was so lovely and talked through the survey. Appointment was booked qickly and effectively. And received it with the photo's within the week . Well done on a great service . More...
Excellent service, very easily to understand and in depth and efficient service
Very happy with report, received within 2 days , would recommend
We dealt with Karen at the Bury branch of MM. We were highly impressed with the service, the chased up the change on a regular basis and we're always prompt with updates. They really helped progress both our sale and purchase and made our move as sucessful and stressfree as possible. More...
Easy to arrange, quick turnaround and clear report. Very happy.
Mr T Zukauskas
From start to finish Phil was very professional. The arrangement of payment was swift and pain free. The report was very concise and helped us massively with our house purchase.
Absolute delight to deal with!I looked on a comparison website for a house valuation and by the time I had the email through I was called by Miller Metcalfe by a very helpful woman that was able to meet my requirements very quickly. I managed to book my survey on the day I required, which was at quite short notice, and was able to pay over the phone.The gentleman that arrived to conduct the survey was very polite and professional and helped me understand everything that was being done and what I was going to be getting from him.The report itself was done to a very good standard and to my requirements (which they were already aware of from my quick mention of Help 2 Buy).I did have to call to chase the delivery of the report, but mostly because I was in a rush to get it sent on to my Help 2 Buy company rather than a delay on the Surveyor's side. During the call my contact at Miller Metcalfe was again very patient and even helped to answer some other questions I had regarding some legal matters.Would definitely deal with them again 5/5. More...
Brilliant service - booked the survey day after the payment, received the report within 2 working days, and very responsive when I went back with a couple of queries since. Will definitely be recommending to Miller Metcalfe Surveyors to my friends. More...
Sabina Anna Kita
Our lovely agent Saffron was always in touch with me to keep me updated.
She was always nice and polite. It was pleasure to deal with her.
Thanks again for all your help! More...
I was fortunate that Miller Metcalfe came to my notice via reallymoving.com. Once I had received a selection of quotes from various firms, it was noticeable that nobody followed up on their quote except Miller Metcalfe. On their first follow up, we were not yet ready to proceed, but I requested a call back in a couple of weeks. They ended up calling back a few times before we could move it forward.Our Homebuyers Survey was carried out in less than a week from the booking, and that was with Easter in the middle. We received a phonecall from the surveyor on the day of the survey to talk us through some of the findings and a full copy was emailed the following day. I was very impressed with the quality of the survey report. It was written in plain English as was easy to read through and pick up on relevant points. The recommendations and what to do next sections were extremely helpful.I would say that if you are looking for a surveyor, you cannot go wrong with Miller Metcalfe. It was a first class service from start to finish. More...
Quick and professional turnaround from instruction, highly recommended.
Very professional and quick service.
Great service would recommend to all, excellent communication when there was an issue with access to the property.
The homebuyers report was produced professionally and quickly. Can't fault the service provided.
Efficient from first contact. Survey presented promptly and preceded by verbal contact and feedback from the surveyor. The surveyor was extremely helpful with follow up questions and enquiries.
Report was completed quick and easy. Our solicitor was very impressed with how detailed the report is and professionally written. Would definitely recommend. Price was also good, we were able to use an offer they had over Easter which made the price in line with other companies. Had the offer not have been on, admittedly wouldn't have paid, however we were not disappointed at all More...
Very efficient service.Thanks
Quick and easy to use service. The report was detailed and the conversation I had with the Surveyor subsequent to the survey was useful and much appreciated.
I had to cancel a valuation that I had booked. No problem in doing this and crediting my payment to the valuation of a different property. I did expect there to be some hassle with this but it couldn't have been easier to arrange. Just received my report which is quite comprehensive. Competitive price too. Very pleased with the service More...
We thought that Miller Metcalfe surveyor was excellent very thorough survey and spoke to us about his findings in great detail definitely recommend them.
Ms S Furby
Extremely helpful and fast delivery of paperwork.No hesitation in recommending this company.
Well impressed, don’t remember having so much information and help when we last had a survey when selling are last house.That was in a different town
Went ahead with a speedy survey and useful recommendations.
Very comprehensive report. Certainly value for money. Survey done pre weekend but received telephone call with details so wasnt kept waiting. Highly recommend!
Very quick and easy service would definitely recommend
Fast and efficient.
V good informative staff , report written super quick and response to explanation of issues quickI was v concerned re choosing a surveyor on line , but needn'tp have beenWould recommend
Jonathan and Ulla
Thia is the second time I have used Miller Metcalfe and the surveyor Mr Hinton. Both surveys were promptly done and very comprehensive and understandable. I would certainly recommend this service. Thanks More...
Good quick service knowledgable staff good service and quick
Excellent, friendly and helpful service from Katie in the Hindley branch. As a landlord, I was very impressed that our property was rented out within a week of it going to the market. Can't ask for more than that! We'll be putting more business to Miller Metcalfe in the future. More...
Yvonne at the Horwich Branch is friendly, very helpful and has been excellent with her communication throughout, at a particularly difficult time for me.. Thanks.
Professional experienced surveyor, thoroughConfirmed prior to survey with you any concerns you may have that you would like to be looked at as part of the surveyVerbal report on the day of surveyPrompt written report clear concise but covering all areasExpert comments and scoring of concernsIdeal as report highlights next steps and recommendations
To be honest at first I was a little apprehensive using such a large company, as I often think you lose the ownership from staff if it isn’t a small business. However, Miller Metcalfe exceeded my expectations on all levels. My surveyor (Paul Fieldson) was incredibly knowledgable and I rang him several times with more questions and it never seemed too much effort for him to help further. Paul reassured me on some of the points he discovered which would have otherwise made me feel very anxious. I feel I got amazing value for money from the fast, friendly service Paul Fieldson provided. I also dealt with Carla, who I guess was a sales person. Carla was informative without being too pushy and provided me with a very reasonable price for the survey I wanted. My report arrived within very good time and the standard of the report was high.I would highly recommend to anyone and I will certainly use again for my next house purchase. Thank you Paul and the Miller Metcalfe team. More...
Very swift survey and receipt of findings.Found a structural problem that even the vendor was unaware of. Happy to discuss findings and give advice.
Very efficient, very professional phone call the same day as the survey, so the buyer is not waiting a week for the results
They were quick and professional.
Great, very quick and thorough at a competitive price
Kelly came out to value our property, she was lovely and made us feel at ease and answered all the questions we had
I'm not sure why there are so many poor reviews... I have been well received each & every time I have dealt with any member of the staff at this branch. Leoni especially, she always goes the extra mile? I L?k forward to getting some deals done soOoOon... Thanks guys More...
I have dealt with Saffron at Miller Metcalfe in Horwich and she has been an absolute star from the start. She has been super helpful and I really appreciate the time and effort she has taken to help me with the process. Thank you again Saffron, I would definitely recommend. More...
Yvonne at the Horwich Branch is friendly, very helpful and has been excellent with her communication throughout, at a particularly difficult time for me.. Thanks.
Very efficient service at a very competitive price. The surveyor called me to discuss the content of the report so I was able to discuss issues.
Very quick return of the Home Buyers report. Thanks!
The report was turned around quickly and the surveyor called prior to the report being issued, for an initial discussion. Overall, very happy with the service.
I was able to organise my survey very quickly. The surveyor attended the property on the agreed day and emailed me a comprehensive report 48hrs later as promised.
I have used this company four times and they are excellent to work with. They are professional and efficient while always friendly and accessible. I wholeheartedly recommend them.
Prompt service in making arrangements for survey and emailing the report within two days. Very thorough report and advice
Really impressed with the prompt and efficient service from the surveyor. A good thorough comprehensive report too. Many thanks
I was amazed at the how quick this company was in dealing with my homebuyers survey report. It was very detailed, giving me confidence about any decisions I may need to make about my house purchase. Many thanks to Miller Metcalfe. regards Terry. More...
Excellent service. Simple to commission, good value and quick. Photos illustrated the report very well. The phone call to talk through the report was very helpful.
All aspects of this service were first class, David Pepper conducted our Survey and was brilliant, he was efficient, professional, and personable. He was super speedy and my report appeared in my inbox the next day as promised. He was happy to answer any questions I had.Would definitely recommend Miller Metcalfe. Many thanks More...
Kathryn Emily Hart
After house hunting for 3 months in the end I actually didn't purchase a house via Miller Metcalfe but still feel the need to write a review... Out of the many estate agents I dealt with Bev and the rest of the team at Miller Metcalfe were streets ahead of any other agency. Consistently good customer service. Bev would call me directly as soon as a property came in to arrange a viewing and she would reply to emails within minutes. I viewed around 6 houses with Miller Metcalfe and there agents were always on time and had good knowledge of the property unlike other agencies in the area. 5 star agency. More...
On both occasions that I have used their services, I have found Miller Metcalfe to be very helpful and professional in the service they offer. Their surveyor in my county always responds quickly, and does a thorough survey. I would recommend Miller Metcalfe. More...
Miller Metcalfe Harwood have been superb. Thankyou to the whole team. They sold my house in 3 days, achieved over the asking price and the service throughout the conveyancing process has been incredible, Huge huge Thanks to the Whole Team. I would recommend you to anyone . ⭐️ #Superstars #There's a reason you are Number 1 Agent. ❤️ #Absolutely Thrilled with your service. More...
MR P M MAPLETHORPE
Were pleasantly surprised that the survey was produced so quickly - more impressive was the fact that the surveyor went out next day - really impressive - Well presented and clear to read - Even better was the almost immediate feedback of S Hinton - less than five hours after visiting the property he telephoned with his observation, and recommendations.One minor comment and this would really put the icing on the cake - be useful if descriptions were attached to the photographs - detailing which rooms etc they related to and anything amiss Very difficult to choose a surveyor and virtually it was putting a pin in the list but certainly the selection was well founded - surprise, surprise the surveyor unbeknown to either us or him, and esp as we live in cornwall many miles from the West Midlands, but at the end of his telephone call we discovered he was from the same grammar School some fifty years previously - I was in sixth form and he was in First form - bought back memories - THIS DID NOT INFLUENCE the CONTENT OF THIS REPORT More...
Myself and my partner are relocating from Glasgow to Manchester and have been dealing with Emma and Nadine from the Westhaughton branch. They have been absolutely fantastic, have re-assured us throughout the whole process and have always kept us updated. Having dealt with a lot of letting agencies most haven’t been very overly positive, however these two girls are an absolute credit to the company and have made what is a very stressful experience so much easier. I would highly recommend Miller Metcalfe from our experience with them. More...
Very pleasant and prompt staff. Easy to get hold of on the phone. The surveyor was a local independent who called me immediately afterwards to provide a verbal summary - which was very useful. HomeBuyer report supplied with photos. Will recommend More...
Fast service, Reasonable cost. I would recommended to other people to use.
A very prompt service. Although there were a couple of errors, which on what is essentially a legal document was a little perturbing.However, after notification was remedied. More...
I have found Miller Metcalfe Surveyors so professional, and very thorough. Every aspect of the report gave detailed information, and was very informative. Would not hesitate to contact them again, and recommend. More...
They replied quickly every time. They completed the report and sent to me in next two days. Very efficient.
A quick professional service. Everything done as promised
Excellent service. Surveyor was realky helpful and provided a comprehensive reprt
Thorough and in depth service that covered everything we required. I received the quote through on a Thursday and the survey was undertaken the following Monday. Would not hesitate to recommend this company. More...
Great service, excellent price and really helpful staff. Would recommend for sure
Great service. Report delivered as indicated within timeframe. Easy to read. No jargon and associated photographs included. Would highly recommend their services. More...
Survey was done the next day, nice detailed report with lots of photos
Prompt service, very detailed report and telephone follow up to discuss issues Very reasonable fees and friendly staff Highly recommended
Excellent service Survey sorted really quickly and report provided within 1 week
After returning to the Uk from China I used Miller Metcalfe to help me find my new apartment. Amy and Gaynor were absolutely exceptional at assisting me through everything. They went beyond what was expected and I would have no problem recommending them to anyone. More...
Very professional service. Callum and Jason were great and kept us up to date every step of the way. Would not hesitate to recommend to anybody based on my experience.
I wanted to say thank you for all that you tried to do to get things moving in the end and dealing with our vendor.There was always someone available at Miller Metcalfe to talk to and the communication was fabulous. I dealt mostly with Danielle who always kept me updated by phone and then followed up with emails. As you know we were made up with the immediate response we got from your listing and the number of viewers we had, not to mention accepting an offer in less than 7 days of being on the market.The whole service you offered was very slick and efficient from start to finish and I would definitely recommend you to others.Thanks again More...
Miller Metcalfe is an prompt and efficient service. We used them to do our homebuyers report. The report was ready and too a very high standard. I would recommend them in the future. More...
Excellent service. Thorough survey carried out in a timely manner.Excellent value. Many thanks
Recently bought a house and got amazing customer service at the Bolton branch, extremely helpful and attentive, thank you so much to carmen who helped to speed up the process and made it very smooth
Mr Chris Weller
Great service, very professional, quick and accurate. Highly recommended.
Very pleased with the speed at which the survey was arranged and carried out. Impressed by the review itself and know I have a document to work to over the next few years. Now in the hands of the solicitors for them to check - as advised in the report. Many thanks. More...
Did what it said on the tin
Did an excellent job, kept us informed as to what was going on and report received very quickly after the survey had been completed
I have recently had a valuation carried out on my property and was highly impressed with the service. They managed to fit me in a short notice and the man which carried out the valuation Shajid Patel was very friendly and efficient when at our property. He kept me informed of the whole process throughout with regular updates and was happy to answer all my questions. The turn around was quick which was what needed for us. I would defiantly recommend miller metcalfe and especially Shajid Patel. More...
Was a bit nervous as they are mainly based online. Didn’t need to be. Booked on a Monday. Homebuyers survey completed on the Tuesday and the surveyor phoned me on the Thursday to give me an update. Can’t fault them. Excellent service. And over £100 cheaper than localSurveyors. Would definitely recommend them to anyone More...
Very fast, professional Service
Good service and the staffs was excellent. AMY AND GAYNOR
I was very pleased at the excellent advice, survey report and the next day delivery. The survey content was easy to read and understand and well worth the money. Thank you.
Fast booking and survey completed within days. Report received after 3 days and very thorough and well written.
Fantastic Service, helpful, friendly and very please with selling through them thanks
The service from start to finish was excellent with prompt email responses from the team. The surveyor, Robert Pearson, explained the report over the phone in detail and was very helpful. Thank you.
Brian and Mary Foley
Very efficient and comprehensive service.We are a little disappointed that the weather was used an excuse not to report fully on the condition of the roof due to white frost. In addition the loft space was only checked from the loft access hatch, so not the most thorough inspection.Otherwise we can confidently go ahead with our purchase as the remainder of the survey was positive. More...
Excellent service all round.
I was really impressed with the service provided by Miller Metcalfe. The surveyor called me on the day of completing the work to discuss his findings and to help me decide how I would go forward. I felt he really listened to me and offered good advice. More...
Recently rented a property with Miller metcalfe. The service has been 5 star from start to finish. Every need was catered for and Amy has especially gone out of her way for me. Couldn't have asked for any more. Would definitely recommend. More...
Excellent service and very comprehensive report.
I am really pleased with the excellent service when buying my home I would certainly recommend Miller Metcalf and use them again
Thankyou Bev and the girls at Bury
Myself and my husband have recently let a property from MillerMetCalfe and they have been amazing! Amy the lettings manager is so helpful and nothing is ever too much trouble! Always polite and professional and above all honest! I would 100% reccomend! More...
Fantastic team, made to feel very welcome whenever in the office. Friendly and approachable staff, especially Karen who was really helpful.
I have dealt with this branch over the past few years, selling, buying and renting out. Every experience I've had with them has been second to none.Karen is simply brilliant, her customer service and knowledge on the sale progression makes a stressful process that little bit easier. The lettings side is run by Amy, who happily went the extra mile to ensure she let my two houses. She's always friendly which makes a difference compared to what I've experienced in the past from other agents to the point where the tenants even made the same comment to me. More...
Miller Metcalfe have just completed on my property in farnworth. Loren from the bury office went to collect my keys for me as it was really difficult with work to go and collect myself. They provided an excellent service from both branches and I would highly recommend the sales and letting teams as they have been more than helpful. Get your houses on with miller Metcalfe!!! More...
The staff is very friendly and their service is very professional. I had interactions with Amy from the lettings department and she was very helpful in ensuring we get the home we wanted for rent. Everything was hassle free and we moved in without problems. Would surely recommend! More...
Karen and the staff at Miller Metcalfe were fabulous throughout our sale and purchase process. They kept us well informed and went above and beyond for us. We’re now happy and settled in our new home! More...
Very professional service from the lettings dept at the Worsley branch. Property was let very quickly and they offered advice and improvement opportunities. Would definately reccommend and will use again. More...
Great service. Compatible rates. Very good service. Highly recommended.
Very professional. I had to split a valuation survey and a homebuyer one as I was buying an uncompleted flat. MM handled all the admin with the site et al all I had to do was fill in an intiial form and pay,
Excellent service, speedy, professional and communicative.
Arranged survey very quickly and Alan phoned prior to the written report updating us.
Viewed a house amazing help from the guys!
We have just used Miller Metcalfe to carry out a homebuyers report on a property in Newcastle upon Tyne, although they are not based locally they did have a surveyor locally. I needed to arrange the report quickly as we were approaching our mortgage completion. They arranged for Alan Rudd to go to the property within a couple of days of calling and Alan was very thorough and helpful even calling me the same day to discuss the report. I would recommend using Miller Metcalfe and Alan Rudd to anyone needing this service. More...
Happy with booking process, office staff helpful, surveyor answered questions we had on the report immediately.
Andy B 123
After being sold a fake Homebuyers report on a fraudulent website and ultimately being ripped off my partner and I were very apprehensive in choosing another surveyor to look at our prospective property. I found the team really great, always answered the phone, very polite and helpful. I spoke to the surveyor whilst he was at the house and he was very generous with his time answering all my concerns in details and gave sound advice. Finally I was quite impressed with the report we received which was very detailed. All in all very good value for money, fast turn around and good customer service! Andy More...
Very responsive and efficient service, with very quick Report back once date set to do the job.
I just want to say a massive thank you to Karen and Bev. You have been amazing and made a stressful situation into a very happy ending. Would highly recommend the Miller Metcalfe Bury Branch if anyone was looking to buy or sell their house. Thank you again. More...
Bought a house off Miller metcalfe. Karen was the one who dealt with our case. I couldn't of asked for better she was absolutely brilliant on the ball with everything and always had our best interest. Worth 5 stars !
the girls are very helpful and accommodating. thank you amy and gaynor! you're wonderful
staffs are very helpful in all our quiries and guided us every step of the way during the letting process for the property. Amy and Gaynor are very accomodating and friendly all throughout the process. Godbless everyone!! More...
Very good service thanks!!
Great service.Phone call from Simon,on the same day he did the survey,to discuss his findings.Email of the written report arrived the day after.Wasn't expecting it to be as quick as that.All staff were really friendly and happy to explain anything not understood. More...
Very professional and fast turnaround time.
The Culcheth branch were amazing. Can't recommend highly enough. Thanks Clare, Jo, Helen and the others!!
Very good quick service that returned a thorough survey. Only fault was they did not call me after the visit to discuss findings with me, this was part of the service they stated that I would receive.
Excellent service very prompt very professional. Would recommend them to anyone seeking a home buyers report.
Quick and efficient, had an email copy of Homebuyers report within 36 hours and a printed, bound copy a ccouple of days later. Alex and Carla were warm, friendly and helpful. Many thanks. More...
Kennedy Corvelli New
Amazing customer service , very professional!! Big thank you tooo Gaynor very helpful and very professional, moved into my new house without any issues
Mrs Christine Burgess
Shajid Patel did my survey. He was very prompt efficient and completed the survey in a quick professional manner, I was pleased with the report which was also prompt and easy to understand.
Unbelievably great service and professionalism shown by Amy in helping me obtain a wonderful house, which the dogs and I have happily settled into and to top it off, the Landlady has been great accommodating any potential problems. Without Amy at Miller Metcalfe I'd still be looking. THANK YOU AMY. More...
Good email communication and phone call.Original date was cancelled by us and the report put on hold until a date was arranged. They communicated very well and kept me up to date. More...
Survey arranged at short notice. Steve Hinton undertook the survey in a most professional manner. He provided telephone feedback the same day and a written report 4 days later. We asked for photographs to be provided which he did. Would certainly recommend Miller Metcalfe and in particular this surveyor who covers Worcestershire. More...
Great company and would use againThis was the only company who took time to call me after online comparison. Friendly staff.Surveyor phoned me straight after his survey with a summary of his findings which was much appreciated. Surveyor was friendly and knowledgeable. Comprehensive written report followed shortly after.Recommended. More...
Excellent very thorough thank you
Would highly recommend!! Responses were very quick and the survey was booked in and completed and the report returned all within 10 days. I wish the rest of the process was thisbwuick and easy More...
Very professional and efficient. I have looked around about 8 companies and I thought they were the best.
Excellent service. Everyone I dealt with at his company was knowledgeable, efficient and very helpful.
Miller Metcalfe were excellent from start to finish, from first contact at the quote stage to the surveyor providing detailed verbal feedback within hours of carrying out the survey.
???All the girls in this office are so friendly & welcoming . However, our key contact at the branch is Saffron. She is extremely efficient, not to mention organised & is going above & beyond every time we touch base. At this rate, we're sure it's only a matter of time before purchasing several properties & expanding our portfolio through Saffron & Miller Metcalfe Horwich ... More...
All good. Immediate response with regard to survey. Call same day as survey carried out
Big up Gully and Gaynor! Thankyou for helping me and my partner take the first step, now we have a beautiful first home! Extremely grateful for all their time and effort! More...
Made the process easy, quick to conduct the survey once requested. Simple and easy to understand report generated from the Homebuyers Report, available almost as soon as the survey had been completed. Would use them again.
The surveyor Shajid Patel was very professional and informative. He phoned me within 24hrs and gave me a very detailed verbal report so that I could make an informed decision whilst awaiting the written report. Would recommend the company
Quick arrangement and turnaround with very good comprehensive report following.
Generally the report was very good ,just a couple of issues the surveyor should have gone into a little more detail
Excellent service. Provided an in-depth survey, promptly and at an excellent fee. They kept me updated at each stage of the process. I would highly recommend them and will certainly use them again. More...
Excellent service and thoroughly done. Highly recommend and will be using again
Very good work helpfull on the phone will use them again no problem told the truth
Big thank you to Gaynor and Gully. Really helpful and productive and couldn’t of asked for a better service :)
Really happy I booked Miller Metcalfe to carry out my home buyers survey, everything was smooth from start to finish. Stephanie was very helpful and professional throughout, answering any questions I had and wasn’t pushy when I first enquired! The booking in process was really smooth, Stephanie booked in the survey on a date of my choice with no issues and no long wait either. Once I received the report, I was very impressed that the report was with me the next morning after the survey was carried out. The report I received was very detailed with lots of pictures relating to the points made in the report. People who read our report also commented on how detailed the report was compared to ones they’ve had with other surveyors.There were some points that we wanted to ask about so requested a call from Alex Odell who surveyed the property. He called back a few hours later after receiving the survey and explained the survey in detail (simple terms) and answered all the questions I had! Very pleasant and professional.If you’re looking to book a survey then I would definitely recommend this company, nothing was too much for Stephanie or Alex. Thank you to you both!! More...
Miller Metcalfe Surveyors provided a very good service, and were very quick to answers queries. Good price too!Would certainly recommend.
A comprehensive HomeBuyers report by Robert Pearson. Which I'll use to prioritise work going forward. I also spoke to Robert over the phone who answered all queries in laymen's terms.The team (Stephanie and Laura) were very responsive over email. More...
Friendly and very helpful staff! Highly recommend this branch.
Excellent service. 1st call was very informative and I didn’t feel like I was been pushed into buy their services. Very competitive on price. From the onset when I was asked to sign an agreement it was made extremely easy via their online service “signable”, to booking a surveyor and confirming a date and time. The surveyor was very pleasant, professional and thorough with his survey of the property. A verbal report was given on the same day as the survey with an email that followed shortly after; physical report followed within days of the aforementioned. Over all I can not fault the service provided and would be confident in recommending Miller Metcalf Surveyors to anyone requiring a home buyers report or similar. More...
A comprehensive informative report.
Very helpful, brought the survey forward when there was the opportunity. The report came back to me very quickly and was easy to understand.
Thanks to Miller metcalfe for another efficient job. Special mention to surveyor Paul Fieldson on he's professionalism. Strongly recommend
Great service, really helpful, highly recommended! Nadine was brilliant and helped me get moved into my new home quickly, thank you!
Great service from Victoria Barlow who went above and beyond to show us round our new home the other day! We were able to measure up and make the purchase of some new couches! Thanks again :)
I found the whole process very good. From the first contact with Carla to the surveyor, Andy. The report was clear and easy to understand. When I asked for reassurance about the value of the property this was done through further investigation which Andy undertook. More...
Very good service.easily approachable.updated on time through out the survey process.thanks
Very pleased with the service would definitely recommend
Excellent communication, utilises online processes for contracts and invoices so no waiting around for snail mail, whole thing turned around in a couple of days, very impressive service
Good experience.Received a call providing highlights of home buyers survey which helped before reading the actual report.I experienced very good communication and when needing to ask questions got a call back, with an open door to ask any further questions.
Great service. Booked through Laura who was friendly and informative. Survey booked for the following Friday, received a phone call that day highlighting some of the report and received the report Tuesday AM. Very impressed with how quickly it was done and it was cheaper than my other quotes. Highly recommend. More...
Really good service would recommend!
Very professional. Big thankyou to Gaynor and Yvonne who made everything so easy and straightforward in moving into my new place. Would highly recommend!
Excellent service, I was kept informed at all times and experienced an honest friendly and very helpful service. I would recommend to anyone needing a survey.
Excellent service and survey was completed in a matter of days - definitely recommend.
Quick, efficient and great service throughout. Would highly recommend.
2nd time we've used Miller Metcalfe. They've saved us thousands of pounds on both occasions. Highly recommended
Excellent information. Less than 2 weeks to receive an honest and comprehensive surveyors report. Very good value for money.
Very pleased with the service and product.
Excellent service prompt receipt of survey report