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MAPTEC Limited

RM12, Hornchurch

(44)
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About

MAPTEC Ltd provides IT services in Essex and the home counties covering Ilford, Seven Kings, Goodmayes, Chadwell Heath and the surrounding area. Our I.T. engineers have over 15 years of experience in the IT Industry, working with small and medium size businesses.

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Reviews (44)

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5/5

44 customer reviews

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22 September 2019

Maotec helped us install new system in the office, from initial enquiry to final set up they have been a pleasure to deal with at a very fair cost. After sales support has also been exceptional...would highly recommend! More...

Reviewed on Google Maps

20 September 2019

Maptec helped us install new system in the office, from initial enquiry to final set up they have been a pleasure to deal with at a very fair cost. After sales support has also been exceptional...would highly recommend! More...

Reviewed on TrustPilot

13 September 2019

Dear Asif of Maptec ITI would personally like to thank you for your services in helping me safely recycle some old accounts computers. I was panicking just throwing these away as they had some old customers details and also personal information, I was pleased when you offered to recycle these safely for us with literally no hassle at all.All I had to do was load them in your car and you safely erased all data, disposed of them safely and then to my surprise also got a certificate via email for each computer confirming data clean and correct disposal of each machine for extra peace of mind. However I know this is just one string to your bow regarding everything IT and will always continue to recommend you to friends, family and business associates .. you really are IT MADE SIMPLE. More...

Reviewed on TrustPilot

5 August 2019

Excellent service and a really nice guy too. Asif delivered on everything he said in an efficient and friendly way. I am pleased to have Asif and Maptec looking after my IT and would certainly recommend to others

Reviewed on TrustPilot

31 July 2019

Asif is not only great at his job, he is also a lovely guy. Honest, trustworthy, reliable and always gets the job done. I will continue to recommend him to anyone in my network.

Reviewed on TrustPilot

24 June 2019

Dear Asif,You came as a recommendation from my cousin Eoin. I have always been impressed with his network through BNI, so I called him first to see if he had a contact who could help. You were excellent in supplying me with a laptop in a very fast time. You were also on hand to advise between the options you had available and were very knowledgeable. I feel happy that I've got a great laptop, delivered promptly, with excellent advice, a one year warranty, and a great price. Thanks for helping my business, I will have no qualms in recommending you in the future. Warrick Oliver More...

Reviewed on TrustPilot

24 June 2019

Great guy and great service! Completely set up and supported our new system and then helped daily throughout the trial period and made small adjustments to ensure it was working perfectly for us. Saved us a money and helped us make more money more efficiently. Top bloke! More...

Reviewed on TrustPilot

28 May 2019

Great guy and great serviceGreat guy and great service! Completely set up and supported our new system and then helped daily throughout the trial period and made small adjustments to ensure it was working perfectly for us. Saved us a money and helped us make more money more efficiently. Top bloke! More...

Reviewed on Google Maps

4 May 2019

Very pleased with the speed of service and the absolute knowledge knowing my IT systems are in good hands.

Reviewed on Google Maps

25 April 2019

Wonderful company to work with. Good, honest advice given. Asif was great and worked efficiently. Our company will be working alongside him in the future. Highly recommended.

Reviewed on TrustPilot

3 April 2019

I have known the director of this company for over 15 years now, from when he was a new technician till now. I was so delighted when I heard Asif now has his own company and jumped on board quickly when I needed a new IT support solution for my business. This guy is very knowledgeable in so many areas and is as honest as the the day is long. I rarely recommend anyone, but this is one of them rare ones where you know you won’t be let down. More...

Reviewed on TrustPilot

15 October 2018

Excellent all round professional reliable friendly and competitive service. Would recommend you speak to Asif of Maptec for any of your IT requirements.

Reviewed on Facebook

4 August 2018

Fantastic, value for money. Trustworthy.

Reviewed on Google Maps

4 August 2018

Very informative and polite service from MAPTEC engineers. I really felt I got value for money.

Reviewed on Google Maps

25 July 2018

Great IT guy my son is a happy man now his PC is running again , Asif is friendly, competitive and had some good advice for my sons next PC buy . Would definitely use him again if needed More...

Reviewed on Facebook

25 July 2018

Great guy and great service. Set up our new system and then stayed to support and adjusted it daily over the trial month to help us make and track our money more efficiently. Top bloke

Reviewed on Facebook

25 July 2018

All I can say I how genuine and knowledgeable asif is, all the issues I had with my computers and he sorted everything out,absolutely brilliant. I would highly recommend him and Maptec as they are reliable and competitive in all prices and works, as the saying goes you get what you pay for, so so it properly the first time. Thanks again for all your help. More...

Reviewed on Facebook

25 July 2018

Fantastic service! Maintains high quality standards throughout. Always respond quickly when have a query. Help set up our system and have been brilliant always willing to go the extra mile for their clients.

Reviewed on Facebook

25 July 2018

Dear Asif. Thank You very much. Top notch desktop with a bargain. Thank you for going out of your way and sending the WIFI dongle. Highly recommended!

Reviewed on Facebook

25 July 2018

Great company to deal with and Asif himself very knowledgeable and responsive sorted out issues within minutes. And I didn't even have to take my laptop to himself with remote access avalible was sorted with just a phone call. Keep up the great service

Reviewed on Facebook

25 July 2018

Helped me out big time with my slow ass laptop... he listened to the issues, and dealt with it extensively providing suitable suggestions for repair as opposed to buying a new laptop. .. this shows that he is willing to help.

Now my laptop is running as smooth as ever, definitely noticeable in increased performance... highly recommended for effective service
More...

Reviewed on Facebook

25 July 2018

Dear Asif,

You are an IT guru!

In the space of a few hours you have made such an impact on our business IT.

I came to you when it was discovered that without warning emails were taking over 24 hours to arrive to us from our clients, due to problems between our website hosting company and internet service provider, – catastrophic when you offer next day delivery!

You immediately put a temporary workaround in place which was a huge relief, and set to work upgrading our emailing service, - now it’s like lightning!

Installing Office 365 has now given us many other bonuses, including synchronisation of our office PC’s with all of our mobile devices, no need to re-enter data, everything automatically has the latest information, I love it!

Unsurprisingly you are my man for IT, and I have already recommended you to others who have been just as impressed.

Many thanks for all your help,


John Gard
Director
More...

Reviewed on Facebook

25 July 2018

Asif is a true true gem at what he does. I can't recommend him enough the way he sorted out our computer was amazing and nothing was too much for him and he went beyond for us. The service he provides is excellent. Thank you Asif. More...

Reviewed on Facebook

25 July 2018

Thank you so so much! For helping me with my emails and outlook system for making everything stream line. You’ve helped me and my other half to no end. Making everything simple and you really are a pure joy to work with and I have no hesitation that you will be there to help for my future developments. Your always on call and nothing is too much of an effort. I look forward to working with you in the future as I expand my business. Thank you again! More...

Reviewed on Facebook

25 July 2018

Dear Asif,

I thought I’d write you a heartfelt testimonial because I truly believe that when people do a great job, they should be thanked publicly. It’s so easy to take people in your line of business for granted, as we all use computers day-in day-out, but I was thoroughly impressed by your knowledge.

Your dedication to finding the right solution, making proactive recommendations to counter my own suggests (all of which were a better solution) were all very much appreciated.

I like to work with genuine people, and you should be very proud of the qualities you possess. Thanks again for helping us to get a backup server. Now I know my business is in safe hands and well protected which is VITAL in this day and age.

I wish you every success and will gladly recommend you to my friends, family and clients, and you are our new preferred provider of IT outsourced support.
Many thanks,

Eoin Oliver,
Director – Square Balloon
More...

Reviewed on Facebook

25 July 2018

MapTec is simply the best. My laptop fixed with no hassles. Thanks Asif. Juliana

Reviewed on Facebook

25 July 2018

Absolutely fantastic. Service provided was impeccable would not go anywhere else. Thank you Asif.

Reviewed on Facebook

25 July 2018

This guy is a legend ... excellent work on laptop and fixed the problem in record time

Reviewed on Facebook

25 July 2018

Excellent service and knowledge. Thoroughly recommend

Reviewed on Facebook

25 July 2018

Very reliable and professional service. Will definately use again. Takes the time to really make sure you're happy with the service. Awesome. Highly recommend.

Reviewed on Facebook

4 June 2018

Excellent service and very professional. Highly recommended. Really goes the extra mile to make sure you are happy. Much appreciated. You're a star.

Reviewed on Google Maps

23 January 2018

MapTecIT is a very reputable fast service for all things PC. Their dedication to their customers is excellent and very friendly. I highly recommend MapTecIT for all your computing needs. Thank you Asif for all your hard work! More...

Reviewed on TrustPilot

30 November 2017

Great responsive company and very knowledgeable. I didn't even need to leave my seat with remote access avalible they repaired my emails within minutes.

Reviewed on TrustPilot

28 November 2017

Very friendly customer service Was stuck with a faulty laptop for over a year and Man Tec IT was able to fixit for me in just under 2 weeks I have recommended them to all my friends and family Thank you Map Tec IT Keep up the brilliant work

Reviewed on TrustPilot

27 November 2017

Helped me out big time with my slow ass laptop... he listened to the issues, and dealt with it extensively providing suitable suggestions for repair as opposed to buying a new laptop. .. this shows that he is willing to help. More...

Reviewed on Facebook

27 November 2017

Asif was very patient but extensive in his findings... he absolutely wanted to make sure that what he could do with my laptop was worth the potential repair. By analysing the existing faults, he could then give me a few credible and realistic options to go forward.He could have told me to replace my old laptop but he listened to what I wanted and sorted out my bug infested laptop.It does run smoothly than before and his suggestions on repair proved effective, definitely worth recommending More...

Reviewed on TrustPilot

27 November 2017

Excellent service and knowledge, thoroughly recommend

Reviewed on TrustPilot

27 November 2017

Great friendly customer services from start to finish I would and have already recommended Map Tec IT to people who have also been very happy with their service. :)

Reviewed on TrustPilot

27 November 2017

Maptec is professional and delivers high quality IT services. They helped to restore our faulty laptop brilliantly. 10/10 rating.

Reviewed on TrustPilot

27 November 2017

Excellent work on my laptop ... very transparent pricing and communication!

Reviewed on TrustPilot

30 September 2017

Having problems with the previous email systems, we turned to Asif from MapTec IT to give us a reliable long term solution. He not only gave us what we need but took his time to set it up on our computers and tough us how to use it. Also he went the extra mile to give us free advice with regards to improving our internet experience. Great complete service. Excellent advice. He is out IT guy from now on! Thank you Asif. More...

Reviewed on TrustPilot

1 August 2017

Quick friendly professional advice clear instructions and a smooth fix to my PC's sound issue will use again

Reviewed on TrustPilot

11 July 2017

Excellent IT specialists. They really know what they're talking about. If there is a better value way of achieving the same result they will recommend it. Great service! I would definitely recommend them and will continue to use them. More...

Reviewed on TrustPilot

30 May 2017

Mr Mohammed Asif Patel and the team at MapTec I.T have been fantastic, we are new start-up but had the ability hit the ground running, we require fast I. T setup.From the initial phone we got the sense MapTec IT knew exactly what we required, by asking the right questions and actually listened unlike many others I had contacted who where so busy trying to sell you something.Maptec had very quickly identified that we required a super fast setup to have us operational immediately and thereafter addressing the nitty-gritty. MapTec I.TAdvised us on Hardware, Telephone System, Software Solution, Security and printing. We also discuss number different topics and gain invaluable advice around our I.T infrastructure and how to improve customer experience.From the very outset we have been impressed with the knowledge and service they have provided. As we are currently building our business MaptecIT has proven that they have the skills and expertise to cope with our present and future requirements, more importantly the right advice ensure the growth of the business is driven fast. We have now signed long term agreement with Maptec IT handle all our IT systems, needs and structure as well act as an IT help desk for my Staff and act as a sounding board for some of the crazy ideas we come up with More...

Reviewed on TrustPilot

Q&As

The satisfaction that you brought value to client or resolve IT, Cloud or Website issues for them.

I wanted to challenge myself in new areas in my work life, working as an IT Manager for someone else's company meant I worked hard but lost the passion for technology and satisfaction. Running my own IT business has rejuvenate the passion for my industry and for me to develop new skills which I did not imagine to do before.

I love to give clients value for money and that I have to produce realistic objectives that the client and I have agreed upon.

Services

IT Support - 1 to 25 users, this including support for: Windows XP to Windows 10, email, antivirus applications to name a few.
Hardware Support - Hardware i.e. make sure routers, firewalls, PCs firmware up to date. Health check of hardware i.e. memory, hard drive etc.
Sage Support - Sage 50 Accounts, Sage 50 Payroll installations and upgrades. Troubleshooting with Sage Support.
Quick Books Support - Desktop and Server edition support with installation, upgrades and working with Quick Books Support.
Office 365 Support - Installation, migration of email systems and Microsoft office applications.
IP Telephones Support – Implementing and supporting telephone systems like 3CX, Gamma Horizon and Skype for Business.
​Telephone Systems​ - Installation and support of Avaya, Cisco and Nortel traditional telephone systems.
Backup – Consulting & Implementing bespoke solutions for each client including Dropbox, One drive, Acronis Cloud, NAS Box, offsite backup etc.
IT Monitoring - 24/7 monitoring of all critical servers or computers.
Antivirus Protection - Bit Defender Antivirus from £1.25 per device a month this includes installation and monitoring in the Cloud.
Website Hosting – Website design and hosting setup and new domain setup.
Social Media – Facebook, LinkedIn, YouTube and other social media training to help your company to make a footprint on the Internet.
IT Consultancy – Internet Connectivity, Office security, Server setup, Cloud setup, Hardware setup.
IT Training - Microsoft Windows & Office applications, Dropbox for Business, Apple Mac for beginners, to name few training courses.
​Digital Marketing Training - Bespoke onsite Digital Marketing Training for your business, including social media, website SEO optimisation, keyword research, and using Google tools.

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