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Luxury Lawns (Artificial Grass Specialist) Ltd. logo logo
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Luxury Lawns (Artificial Grass Specialist) Ltd.

New Ash Green

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‘20 Certificate of Excellence, 2020

About

Welcome to Luxury Lawns (Artificial Grass Specialist) Ltd

You are probably already considering installing artificial grass, and it’s easy to understand why. If you are a domestic customer, then the benefits are clear: no more slaving away with the mower, just an immaculate, pristine, natural looking green lawn to enjoy every day and no more need for the mower!

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6 hires on Bark
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Reviews (274)

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5/5

274 customer reviews

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1 May 2024

Reviewed on Google Maps

18 April 2024

Reviewed on Google Maps

5 March 2024

Couldn’t be happier. They came out and measured up and gave me a price there and then with grass samples. Managed to undertake the work within a week. The chaps on site were very polite and answered any questioned I had. Would absolutely recommend. More...

Reviewed on Google Maps

26 January 2024

Excellent service and result

Reviewed on Google Maps

26 January 2024

Excellent service. Good price. The workers are tidy and treat your property with respect. The finish job is really good quality. Keep up the good work. Keith

Reviewed on Google Maps

25 December 2023

The staff are the best, very good at what they are doing, cleaned after themselves and have good interpersonal skills. Their job was neat and superb, very careful and meticulously fitted job. Nice staff, Good Job, it worth the expenses. More...

Reviewed on Google Maps

25 December 2023

Highly recommended. Very professional job, clean and tidy. All done within a day

Reviewed on Google Maps

11 November 2023

Cannot speak highly enough of Luxury Lawns. The thoroughness of the installation crew was fantastic, and the overall final result exactly as I hoped. Will be recommending them to my son who needs a small installation in his front garden. More...

Reviewed on Google Maps

12 October 2023

Richard visited our garden to give us a quote which was very reasonable. The fitters turned up on the day that was planned did an excellent job and were friendly and polite.

Reviewed on Google Maps

25 September 2023

Overcharged!! Having read the positive reviews of Luxury Lawns we opted to use them for an extension to our existing artificial grass installation. The quoted work involved not only removal of the existing grass but also full groundwork to a depth of 75mm with aggregate as a quick inspection revealed the existing grass lacked a proper base. The install team arrived and work proceeded but on closer inspection the existing grass did indeed have an aggregate base after all. As a result only 1/3 of the area required groundwork - a stroke of fortune, or so I thought. The team completely the install in under 2 days rather than the 3 days quoted and all seemed well. Where the problems started are with the final invoice. Most people would quite reasonably assume the significant reduction in groundwork required, shorter job duration (2 days vs 3 quoted) and reduction in materials used (the installers told me they had to return several tonnes of unused aggregate to the yard) would lead to a reduced price. On receipt of the final invoice I queried this to be told in no uncertain terms they wanted the full amount. While I didn't expect the full cost saving to be realized in the price I had expected at least an adjustment - how could something take 1/3 less time and for 2/3 less volume of groundwork and that not be cheaper, and surely as a respectable firm who values their customers Luxury Lawns would do the right thing? Not a chance. To make matters worse the trucks used broke a drain cover on an access road, no one mentioned it and I now have to appease neighbours and pay for that on top. Overall it leaves a bad taste in my mouth and I wish I'd chosen a different firm. More...

Reviewed on Google Maps

26 August 2023

Great job done by Luxury Lawns. Garden cleared & tidied when they had finished very professional & grass looks lovely

Reviewed on Google Maps

26 August 2023

Very professional and experienced staff. Glad went with Luxury Lawn and the prices are very reasonable as well. The installation took 2 days with lots of surface preparations before the actual turf been laid down. Would recommend anyone who’s looking for nice reliable and affordable lawn. More...

Reviewed on Google Maps

30 July 2023

Brilliant service from first contact , quote and installation - very happy customer

Reviewed on Google Maps

26 July 2023

Fantastic service and quality of work. Workmen were professional and knowledgeable.

Reviewed on Google Maps

25 July 2023

Second time used this company and love the result. Grass looks very natural. The professionalism of the experience from sales through to fitting was first class. During fit respected my property wonderfully and left no mess whatsoever. Perfect. Could not be happier. More...

Reviewed on Google Maps

18 July 2023

Great experience, very professional workman, easy to talk too and answered all my questions, work was carried out quickly but thoroughly, would recommend and use again if needed too.

Reviewed on Google Maps

17 May 2023

Very hard workers. Made a great job of the lawn. Sit in the conservatory admireiing it

Reviewed on Google Maps

17 May 2023

Wonderful service, the delivery gentleman was a pleasure, and the quality of grass was extreamly good. Would definatley recommend.

Reviewed on Google Maps

30 April 2023

Great job

Reviewed on Google Maps

31 March 2023

We’ll be ever thankful that we swapped our jungle for a much improved look and one that attracts praise from neighbours and people passing.

Reviewed on Google Maps

28 February 2023

Really great place for artificial lawns staff go out their way to help really helpful good rates for the lawn would recomend to anyone wanting artificial lawn

Reviewed on Google Maps

31 January 2023

Very helpful from start to finish. Really good service and the lawn looks amazing

Reviewed on Google Maps

31 January 2023

I'll never have a chance to review the product, but I can relate, factually, the outcome. They were the only company, of several artificial grass layers, who reached the installation date: all the others either missed their appointment times and dates, or boldly promised, having actually managed to arrive, what they subsequently couldn't deliver: a 'phone call back, with a quote; given that, one star might be thought to be deserved: no. After about, about, a month, the agreed installation date arrived. The arrangements all being made; over £3,000's deposit payed, for two lawns, making over £7,000's of business; men allocated, and diverted from other jobs; the lorries loaded; materials chosen; miles driven to the address; we, the buyers, had risen early; all was in place. Had the company's Estimator, who'd had difficulty parking his OWN car before his own surveying visit forewarned the team that there was a small Visitors' Car Park at the top, a small driveway, and nothing else, except a narrow, one-way road for all traffic, arrangements might have been made weeks earlier, but no. All was fine, we were assured, just a little 'Awkward'. After weeks of expectations I had the pleasure of rising early, to meet two bewildered men, who hadn't been informed, holding a piece of paper with roughly drawn ink-shapes on, not knowing what time the others were arriving at the second garden, (we hadn't been told to expect others on the same day), with a lorry in the middle of the road, asking me where the car park they'd just driven past was; to where later I had to go to them, ( I'm afraid I intervened upon their pre-work smoking 'break'); to find an unparkably-large lorry, parked on the Corner, (two other lorries having found the car park), with a wrong telephone number painted on its side, 'Recommended by Which' magazine, (!), adjacent. Head Office's new, unadvertised, correct 'phone number was written down for me by a pleasant man, whose near naked body was covered in pictures. I passed a barking dog on my way to a telephone, with their laughter at THAT following my back. On the 'phone, (after about a month, it'll be remembered), I was challenged to say who said the parking arrangements should do: their own Surveyor was the answer: I should've thought that a Survey should've considered the possibility of doing the job before any quotation was given. I question not the product, nor the abilities, but the 'organisation'; the manner, & the surveying-competence. An entirely abysmal experience. What we are left with, now pictured below, is what we'd previously paid hundreds of pounds to a lawn care company to maintain, which we'd naturally stopped using, in anticipation of this 'service'. Further occurrence: as of 15th. August, 2018, it hasn't been possible to return the £3,000 + deposit, or speak to the person concerned for the following reasons: : not in the Office; 2: ' ..in a meeting'. 3: a woman in the office being ill. None of the above reasons prevented 'Luxury' Lawns making a very efficient complaint about this factual, not opinionated, Review, by email, to my neighbour within about 24 hours. 17/8/'18: something in the region of a week already having passed, they are now withholding the £3,000+,Deposit, until the lawns which they brought to our houses have been reallocated: i.e., re-sold. This,they say, should take about 7-10-days: this means a total of about, about, two weeks, or possibly more, to return thousands of pounds, because of an inadequate site survey, at the company's convenience, not the payers', in order to make it as personally convenient for themselves as possible. Leigh has arbitrarily kept £500.00 from the delayed returned deposit for 'Costs'. These 'Costs' were voluntarily incurred after their survey allowed them to think, wrongly, it was possible to profit from a job their own workmen told them was impossible. An account of muddled-pride & grasping-posturing, leaving us to pass the whole sorry story of a 'business'-manner as artificial as the Product to the Financial Services Authority: woeful in extremis. More...

Reviewed on Google Maps

31 January 2023

Really friendly guys, very professional job and efficient too - extremely pleased with the service! Lawn looks lush!

Reviewed on Google Maps

31 December 2022

Quality product, quality fitting and professional staffs. Can’t complain. Would definitely recommend 100%

Reviewed on Google Maps

31 December 2022

What a lovely lawn! Great job, very professional from the initial site visit to completion. Thank you!

Reviewed on Google Maps

31 December 2022

Excellent and swift delivery

Reviewed on Google Maps

31 December 2022

Very pleased with Luxury Lawns,done an excellent job operatives very polite and careful, good value.

Reviewed on Google Maps

31 December 2022

Absolutely over the moon with our grass. A very professional and friendly service. Would 100% recommend From the first visit and choosing which type of grass we wanted to it being fitted was very easy.

Reviewed on Google Maps

30 November 2022

Luxury Lawns have done an amazing job installing our Artificial Lawn, from start to finish the process has been fantastic. The guys came to our house to give us quote, explained in detail how they will do the job and brought with them examples of different lawn to choose from. Everybody was really friendly and worked really hard. Our garden looks amazing and would definitely recommend others thinking of getting their lawn done to use this company because it has been a 5* service. Thank you guys for a fantastic job. More...

Reviewed on Google Maps

30 November 2022

We selected this company to install our decking initially because the lovely lady showing us samples at their facility was so helpful. The installation was millimetre perfect and Tristram was absolutely meticulous in all aspects of the construction. Thoroughly recommend this company More...

Reviewed on Google Maps

30 November 2022

Great service from Luxury Lawns after being let down by another contractor. Leigh came to my rescue and with his team gave me the garden I wanted. The guys worked hard and the site was always clean and tidy Would I recommend Luxury Lawns - YES in a heartbeat More...

Reviewed on Google Maps

30 November 2022

Great price. sales team and the installation team were immense. Really happy with the end product. Highly recommend

Reviewed on Google Maps

31 October 2022

I had Luxury Lawns supply and fit artificial grass to my front garden in September. Best decision I have made in a long time. Totally professional from quote to installation. The results speak for themselves. Great kerbside appeal that has massively enhanced my front garden. 5 stars. More...

Reviewed on Google Maps

31 October 2022

Amazing work... Used Luxury Lawns twice now and cannot fault them... Top top work and the guys were fabulous and polite and a joy. . They worked so hard and the end result was even better than I expected... More...

Reviewed on Google Maps

28 October 2022

A big thank you to Leigh and the team at Luxury Lawns to came to our rescue after we had been scammed and left with a half finished job. Without his kindness we would have been stuck with a messy beach of sand for a lot longer, now we have exactly what we wanted, great job, done with care and precision. Would I recommend Luxury Lawns YES I would, in a heartbeat. Thank you Leigh Pictures of before and after More...

Reviewed on Facebook

30 September 2022

Not the cheapest but you get what you pay for at the end of the day and our lawn looks amazing,!! We are really chuffed with it, so happy, they did a great job, thanks guys!!

Reviewed on Google Maps

30 September 2022

I highly recommend Luxury Lawns . We decided to have Astroturf fitted after getting our new puppy. From the initial consultation appointment to the end result we were thoroughly impressed with the service we received from Luxury Lawns . We were given all the options very clearly and the pricing details. The workmen that came to fit the lawn were polite and friendly and managed to complete the job in one day we do have a small garden but it was still a lot of work for them. We are absolutely delighted with the lawn and I would recommend them to anyone who was considering having artificial grass, transformed we can walk out into what was once a muddy patchy grass to what feels like outdoor carpet! Thank you Luxury Lawns More...

Reviewed on Google Maps

30 September 2022

We had an absolutely fantastic experience from Luxury Lawns - they really do go above and beyond. Even from the quote we had several but went with Luxury Lawns as they were so knowledgeable and great at sharing the process and products not just measuring up and giving a price. We would definitely recommend and love our new lawn! Thanks! More...

Reviewed on Google Maps

28 September 2022

So anyone wondering whether to go artificial grass, deliberating on a company to go for, great news! stop here! you're welcome! feel free to read on if you have a bit of time.. [pictures in the comments] very competitive price, booked in quickly (8 week wait, but quality is worth waiting for). so was quoted 5days to undertake garden transformation. before: a new build garden which suffered poor drainage, daft patio layout and 2 dogs who would dig, toilet and just be dogs. I was miserable with having to faff with the mower, the swamp that would appear after the rain and the tufts of grass creating a "ninja warrior" style work out to angle over the protruding tufts of grass and dust and cracks in the soil. during: nick and nick (albeit contractors) did as good of a job if not better than if they were working on their own homes. clean, tidy, started promptly. they kept me informed throughout the day of their activities (I'm very nosy) only minimal tea required and very polite to neighbours, accommodating to other road users when deliveries were needed. despite being given a 5 day quote (allowing for the changing weather) got the whole thing done in 3.5 days! Well, to say these chaps worked hard was an understatement. moving all materials by hand (not enough space for a mini digger 💔) but not a single complaint or groan! After [the bit people want to know]: it. has. changed. my. life. cliché maybe? but absolutely spot on. I have a garden I can use! dogs can frolic and enjoy the space. I've had my mum round (she's a keen gardener and even she commented that the quality of the canine grass is the best she's seen and was pleasantly surprised) friends are no longer cramped on a postage sized patio. it's inviting and homely, I smile each time I look out of the patio doors instead of the soul crushing dread of thinking "oh god I need to cut the grass again!", "I'm sure I only cut that last weekend", "when will it rain, it looks like the entire thing has died!". now what makes luxury lawns different? they were clear with the communication, they were efficient at providing a quote (one firm took 12 weeks to get back to me). if you have questions, 12hrs and they're back to you. want tweaks? they keep you informed. if you've got this far, congratulations, and booking in with luxury lawns will be the best decision you make this year without fail. stop browsing and book. I can now close down my Pinterest board because I've got the most insta-worthy garden I could think of. 10/10 guys, you nailed it (and not just nailed the grass down) More...

Reviewed on Facebook

31 August 2022

Very professional service. The survey and quotation was arranged in good time, and the guys that came to install the lawn were polite and very efficient. We are extremely happy with the finished result. More...

Reviewed on Google Maps

31 August 2022

Great team! Worked hard in the extreme heat and provided an excellent job. Thanks again. Andrew

Reviewed on Google Maps

31 August 2022

Great service from start to finish. Would highly recommend. Very pleased with the end result

Reviewed on Google Maps

31 August 2022

We love our new lawns...😁 Bob and Wayne worked so hard in the hot sun, cleared up after the working day and completed it all in the specified timescale. They are brilliant at what they do, excellent workers. We have had so many positive comments from people as it looks really great. We're so pleased we chose luxury lawns. We wouldn't hesitate in recommending them. Thank you..... More...

Reviewed on Google Maps

31 July 2022

Very pleased with the lawn looks great the installers were very nice and have done a great job.

Reviewed on Google Maps

30 June 2022

Reviewed on Google Maps

30 June 2022

From start to finish we received a very professional and prompt service. The fitters Bob and Wayne done a fantastic job! and it was completed within the specified time, so very little disruption to our hectic life. And I must say they must be the cleanest tradesmen we have ever had. I am extremely hard to please as I expect perfection when paying a trades person, and I couldn't fault them. Our garden looks amazing! Thank you! More...

Reviewed on Google Maps

30 June 2022

Really happy with the new artificial lawn that's been laid,the people at luxury lawn's are a great outfit and would highly recommend them, thank you so much

Reviewed on Google Maps

22 June 2022

Can’t recommend these enough , just had my back garden done and am over the moon with it , Sam and co were fantastic very professional prompt and friendly

Reviewed on Facebook

31 May 2022

I found luxury Lawns to be reliable and so very professional The team that did my garden were amazing working in the pouring rain but alway had a smile and carried on regardless .Their workmanship was 100% Thankyou

Reviewed on Google Maps

Q&As

We are an approved supplier and installer, leading the way in the supply of competitively priced, high quality artificial grass lawns. Contact us today for more information or a free quote.

We love transforming gardens into beautiful spaces that can be enjoyed all year round.

We are the only Company in Kent that can offer K9 turf, the only product in the UK that is 100% permeable and is specifically designed for children and pets with a 15 year warranty as standard.

Customer satisfaction is pivotal to Luxury Lawns where we strive for excellence in delivering projects to the highest standards. This is powered by our drive to maximise quality without compromising on timescales or budgets.

We are able to provide an estimate of how much it would cost to transform your garden, please call us for a chat.

Covid-19 cases in the UK are expected to escalate rapidly.

From now, we are asking our staff to:

Continue with good hygiene, including washing hands with soap and hot water regularly.
Sanitise their desk/work area, door handles, phones, steering wheels & driving controls, etc., daily using the bleach spray and paper roll provided.
Limit close contact with others as far as possible, considering carefully your actions outside of work too.
If they develop ANY of the well-publicised symptoms of infection (a NEW dry cough or a temperature) they should not attend work under any circumstances.

If they believe they are at greater risk of infection or have underlying health issues meaning they could be disproportionately affected, they should inform management immediately.

Orders, quotes and deliveries can still be arranged at this time, but we appreciate their may be some reluctance to as the situation develops. Our team will be following appropriate guidelines to ensure the health and well-being of our customers, but please let us know if you have any special requests and we will do our best to accommodate.

We should prepare imminently for changing our working practices to reduce physical proximity (social distancing). This could mean changes to working hours and using our workspaces differently.

We very much appreciate everyone’s co-operation during what is expected to be a challenging time over the weeks ahead.

And like all challenging times, it will pass.

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